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TCN Cleaning Services

Tadworth, Surrey

(352)

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Get a free quote from this professional

‘19 Certificate of Excellence, 2019

About

Total Cleaning Network founded in 2018, and has been providing quality cleaning to the public and trade ever since. Located in Tadworth, UK we do all kinds of awesome things for the local area and beyond.

We pride ourselves in quality cleaning and professional customer service.

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10 hires on Bark

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Reviews (352)

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4/5

352 customer reviews

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30 November 2020

Functionality is good. Reports could be a little better and easier to read - I'd quite like to just download the info on the screen - customer, amounts and dates, rather than about 30 columns, but overall very happy. Customer service has been very helpful when contacted. More...

Reviewed on TrustPilot

28 November 2020

I'm a bit worried about this. I have no idea to whom I'm paying £5 a month and woukd like to find out and if necessary stop the payment. Please advise how I do this?

Reviewed on TrustPilot

28 November 2020

Our club recently needed to issue refunds on subscriptions to compensate for a period of closure. This initiative became complex because members pay us in so many different ways but Go Cardless managed to resolve several issues with repect to the payments they handled. Their helpdesk lived up to its name! More...

Reviewed on TrustPilot

27 November 2020

Je pensais avoir trouvé un super système de paiement pour encaisser mes clients par prélèvement SEPA pour mon activité de Webmaster et j'en faisais l'éloge jusqu'à aujourd'hui mais j'ai eu la très mauvaise surprise de recevoir un e-mail ce matin m'informant que mon compte était en examen et que suite à cela il allait être clôturé, sans aucune raison. Mon activité est 100% légale et j’exerce depuis 2009, je n'ai jamais eu de problème avec aucun autre système de paiement, alors sur quoi sont basés leurs "examens" C'est complètement fou. Le support par e-mail est ultra-lent, et je ne vous parle même pas du support téléphonique qui, après un long moment d'attente, me renvoie systématiquement vers le support par e-mail sans avoir pu répondre à la moindre question concernant ma problématique. Du coup je déconseille vivement Gocardless ainsi qu'à tous ceux à qui je l'avais recommandé jusqu'à présent. A fuir ! More...

Reviewed on TrustPilot

26 November 2020

As a new business start up and not used to accounting software at all, I was daunted by the thought of using any accounts software. After opting for the GoCardless integration into my accounts software I dont know what I was so worried about.Setting up DD mandates with clients is easy and any support we need from GoCardless is actioned promptly - they're really helpful.Happy to recommend GoCardless to anyone looking to adopt direct debit payments with their clients. More...

Reviewed on TrustPilot

26 November 2020

Go cardless customer service is excellent the advisers are knowledgeable and the calls are answered very quickly.

Reviewed on TrustPilot

25 November 2020

Mainly does what's needed but takes a bit of getting used to. They're helpful when contacted though.

Reviewed on TrustPilot

24 November 2020

Overall great service and reasonable fees. Some requests were not dealt efficiently.

Reviewed on TrustPilot

24 November 2020

Excellent tool and I can't believe I waited so long to use it.

Reviewed on TrustPilot

23 November 2020

This company have been absolutely fantastic in helping me set up ‘gocardless’ for my customers. Also any questions or queries I had were answered straight away. I would highly recommend Go Cardless. More...

Reviewed on TrustPilot

13 November 2020

Receiving money has become so much easier thanks to GoCardless. The portal is straightforward and admin is painless.

Reviewed on TrustPilot

13 November 2020

Easy to set up, easy to use, when I had to issue a refund, this was actioned within 24 hours. Great service! Also integrates with Xero, making DD collection really easy.

Reviewed on TrustPilot

13 November 2020

Go Cardless has simplified the collection of our weekly match fees and annual subscription so as it not only takes a couple of hours and is far more effective with nearly 100 collection now rather than close to 70% before we adopted Go Cardless

Reviewed on TrustPilot

9 November 2020

Simple, logical process to set up. Dashboard is intuitive. On the occasion I had a query from one of my clients when they had a problem signing up, this was responded to and although not fully answered initially, I did receive a full response that enabled me to provide a reassuring explanation to my client.

Reviewed on TrustPilot

9 November 2020

First class service and very reasonable cost. Can't fault in any way after 2 years using gocardless.

Reviewed on TrustPilot

8 November 2020

Using GoCardless totally transformed our accounts. We regularly charge clients from as little as £2 per month. To be able to automate this has saved a significant amount of time and helped to get us paid on time.

Reviewed on TrustPilot

6 November 2020

I set up Gocardless to support my online Yoga business. I found it intuitive, quick and easy to set up. Payments have been processed in a timely manner with no difficulties. I have had a couple of questions on using the system and have had great (speedy and efficient) help from the support team.I would certainly recommend use of this system. More...

Reviewed on TrustPilot

6 November 2020

I was introduced to GoCardless by my window cleaner, and I use it for payments by my veg boxes customers. It’s a fantastic system and works really well. Very secure, customers love it too.I do have one issue - it is not Mobile Friendly. As a small business I would very much prefer to process my payment requests during the day, but I have to wait until I get home and do them in the evening on a computer. GoCardless are really missing a trick here. More...

Reviewed on TrustPilot

6 November 2020

It simple, easy to set up and use. Very friendly staff to help you get going and once registered its plain sailing. Anything to make life easier just now is a bonus.

Reviewed on TrustPilot

5 November 2020

We are a small family run business and were looking for a payment system where we could collect invoices in instalments rather than our clients having to pay in one hit. GoCardless ticks every box for us and works really well. We also use Xero so being able to link the two together has lessened the workload significantly. The charges are also very fair and reasonable in comparison to other providers. I have only had a few queries but all of them have been dealt with swiftly and to satisfaction, excellent customer service. More...

Reviewed on TrustPilot

3 November 2020

Excellent DD collection software, great price and easy to manage.

Reviewed on TrustPilot

3 November 2020

Efficient system, pays on time, takes the hassle out of collecting regular payments!

Reviewed on TrustPilot

3 November 2020

Their customer support service is great but navigating their system could be clearer/easier. It's difficult trying to find an individual customer's transaction

Reviewed on TrustPilot

3 November 2020

Now that all my business is online, I needed a solid, robust, trustworthy payment system and I found that in GoCardless. It’s super simple to use and the customers find it super easy to set up. I’ve tried several others, and GoCardless is head and shoulders above the rest. Get GoCardless. Get the best. More...

Reviewed on TrustPilot

30 October 2020

I am writing as a customer of a reputable vendor who used GoCardless. GoCardless took money out of my account, sat on it for two weeks, and then closed my vendor's account with no warning. They then said that I had to work through my bank to try and get my money back. I'm currently out roughly $2000, my vendor hasn't gotten paid, and both of us are spending hours fighting what seems to be a fraud instead of working on our businesses. Something very fishy here! More...

Reviewed on TrustPilot

21 October 2020

Non di semplice reperimento i dati per il rimborso, il resto ok

Reviewed on TrustPilot

20 October 2020

This was very easy and straight forward to use, there was some issues in the beginning but the help was fantastic and very quick.

Reviewed on TrustPilot

20 October 2020

Brilliant service, so easy to set up and use. Customer service is efficient and effective

Reviewed on TrustPilot

15 October 2020

Made verification payment from our company account, details as on the cheque book (account name etc matching gocardless name). Gocardless just kept saying payment didn't come from the account stated in Gocardless (they are identical).You can't speak to anyone to resolve and the 'verification' team apparently are too scared to talk on the phone to get matters resolved. Paypal do recurring payment so we went off to them as the process and integration with our online shop was easy. No verification issues and had there been I'm sure they would have been happy to try and resolve.UK banks and financial institutions certainly aren't helping UK business with COVID or BREXIT, we're DOOMED, DOOMED I tell ye. More...

Reviewed on TrustPilot

15 October 2020

Nefasta experiencia despues de tener a todos los clientes afiliados y habiendo realizado mis verificaciones, en la afiliación de uno de los clientes sin haber enviado nada, contestaron que no pudieron verificar la cuenta del cliente y me cerraron la cuenta sin haber recibido los fondos indicando que los clientes tenian que solicitar al banco el pago, es decir, una locura UN DESASTRE TOTAL de Irresponsabilidad. Y además contestan como robots, te hacen perder el tiempo y el de tus clientes te paralizan el dinero y te responden que le digas a todos tus clientes que hablen con el Banco. Si uno no es un cliente óptimo para sus verificaciones lo pueden decir en la primera validación no después de un mes que tienes los cobros en su plataforma. ESTAFA!!! More...

Reviewed on TrustPilot

14 October 2020

Absolutely disgusting service.Cancelling a 2-year-old account that started from a small business, yes we didn't have a great set of financial records when we started but who does? GoCardless won't provide a reason for the closure they just quote their terms. We are determined to fight this for a reason not just to be reinstated.RegardsCarl More...

Reviewed on TrustPilot

14 October 2020

A great way of collecting dues for our small co-op.

Reviewed on TrustPilot

13 October 2020

GoCardless provide me with a reliable, simple and cost-effective payment service for my subscription business. Having a direct connection to my customers bank account saves a lot of hassle and makes billing easy. In addition, the accounting software integrations means I can automate most of my accounting process – a big timesaver. More...

Reviewed on TrustPilot

13 October 2020

Easy to use.. and perfect for sending and receiving.. no fuss no hassle ables you to sit back and run your business

Reviewed on TrustPilot

11 October 2020

I am not hugely computer literate and new to online fees collection but I have not had any difficulty setting up. I benefited greatly from the GoCardless helplines.

Reviewed on TrustPilot

9 October 2020

Fantastic easy to use service with good customer care.

Reviewed on TrustPilot

8 October 2020

Great service. I know exactly what amount and what day the money is being taken without having to set up a standing order. If the monthly amount changes I don't have to do anything. So simple and easy to use and benefits the club too, as there is no more chasing payments. More...

Reviewed on TrustPilot

8 October 2020

GoCardless has been great for our business, easy for customers to use, support is superb

Reviewed on TrustPilot

8 October 2020

Very good professional setup - access to staff if there are any problems.

Reviewed on TrustPilot

8 October 2020

Awful Service! Setup an account ans got an email saying it was completed. Processed a few payments for clients and then had an email from you saying my account was closing down when I did nothing wrong. No reasons or anything and your customer service is awful. What I don't understand is why I keep getting emails from the Risk Operations. Unsure how I'm a risk to your platform. More...

Reviewed on TrustPilot

8 October 2020

GoCardless funktioniert sehr zuverlässig. Die Software ist einfach zu bedienen, die Gelder werden schnell ausbezahlt. Ich bin sehr zufrieden

Reviewed on TrustPilot

5 October 2020

Extremely useful and easy to use service. I accidentally once made a transfer back to the GoCardless team and they were extremely quick and efficient at resolving the issue. Very safe and trustworthy service that I highly recommend! More...

Reviewed on TrustPilot

5 October 2020

Transaction processing is reliable, automated interfaces for mandate creation, payments and automatic refunds are working well, which is the heart of the service. We have not had any issues operationally where our system and GoCardless do not reconcile. However:1. GoCardless as an organisation chose to pass on its risks to its customers as a result of Covid, rather than absorbing them in the same way as most organisations did during the peak of covid2. Best practice advice around refunds is not best practice for some organisations - we had to redevelop a component of our interface after go live as a result of what we found operationally, rather than being told about it up front3. Payouts do not always happen in line with the stated 7 day cycle time and will not happen until the level of payments confirmed exceeds refunds - again we found out about this after go live and had to do some redevelopment to cater for the impact of this - knowing about this in advance of go live would have been helpful and saved on development costs. More...

Reviewed on TrustPilot

5 October 2020

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Reviewed on TrustPilot

2 October 2020

Everything has been perfect with GoCardless; their payment processing system is efficient and secure, and I always receive my payments on time. Their customer service, in my opinion, has been exemplary; emails are answered quickly, and the help and instructions given are spot on. The charges for using the service have risen in recent times, but still just about represent value for money, compared to the alternatives available to me. All-in-all, the premier choice for Direct Debit payments, in my experience. More...

Reviewed on TrustPilot