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Tactile Solutions

Taverham

(16)
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About

Tactile Solutions is an IT & Digital Marketing Agency with over 30 years of experience specialising in Web Design, SEO, Mobile Applications, IT Support, Intranet Software and Advertisement.

All modern businesses require an online presence geared to help meet their objectives.

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11 hires on Bark
4 hour response time

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Reviews (16)

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5/5

16 customer reviews

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verified
28 March 2024

Advertising

Great service, helping every step of the way, understanding what I needed and I can see us working together for a long time

28 December 2023

I've been working with Callum for a couple of weeks. He listened and got what we are all about straight away. We've had immediate results with our ad campaign and his communication has been first class. Highly recommend, he didn't try to upsell me and he understood that I have a limited budget to start with. I've seen straight away how working with him is going to improve my business. More...

5 December 2023

Tactile built me a bespoke website so I could really show off the services I provide. We do car wraps, window tinting, paint protection film and more so being able to advertise these as best as possible with high quality images was really important and we get lots of compliments about our site. They've also helped me with social media advertising where I have seen a good return on my investment and get a lot more enquiries. I would recommend Tactile to other businesses looking to grow and get more business More...

2 December 2023

Brilliant customer needs and requirements. Superb work quality and support for small businesses. Overall a fantastic team to work with...

25 July 2023

Callum is so friendly and brilliant at what he does. He explained everything to us and the whole process from website design to marketing has been very smooth. I would highly recommend to anyone looking to start or update a website. More...

20 June 2022

We fully recommend Tactile Solutions to anyone who is looking for a bespoke website or to upgrade their old one. We are delighted with the final look of the site (we've had loads of compliments from customers and distributors) and even better there has been more sales already!
When we first started we used one of the big website companies you see on tv but we always had a problem with some international customers unable to buy our wheels but our providers couldn't resolve. Thankfully with Tactile this has not been a problem and we can now sell our product to all countries including the one's we had problems with before like Canada and Argentina. Very Happy!!
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30 March 2022

I can happily and without reservation recommend Callum and his team at Tactile Solutions.

I needed a website setting up for my novel, Stepping into the Sun, and from the outset Callum was approachable and helpful, explaining the various options and the technicalities in language understandable to someone for whom cyberspace is still a mystery.

I am delighted with the result, which has received high praise, such as from one reader: "You will find a treasure trove of information brilliantly laid out. This is one of the best websites I have ever looked at. Most important, it’s simple and very easy to navigate."

This was all achieved at a very reasonable price, and I should also say that the after-sales service has been first-class.
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verified
27 August 2020

Web Design

Highly recommend!!! Brilliant when it comes to helping my company household home improvement & building ltd! They go over and beyond to help us, wouldn’t recommend anyone better!!!!

16 June 2020

Worked with Callum who was very helpful explaining things in a way that was easy to understand and carried out the work in a prompt efficient manner. Thanks

16 June 2020

Very responsive. Listened to what I wanted, was very adaptable, patient in explaining all the pros and cons of various options, and delivered a great looking and functional website!

verified
22 April 2020

Web Design

From the beginning Tactile have been fantastic,helping up to get a web site that is extremely easy to use and is providing us with great traffic. Cant thank the guys enough. Callum went out of his way on several occasions to explain stuff and edit the site until we where all very happy.

Will 100% use again and again
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27 February 2020

Tactile solutions are very professional and give excellent advise regarding website development : always available to discuss future website management options and suggest different ways to promote business ideas : excellent CEO management .

21 November 2019

I first approached Tactile Solutions for help with setting up a CRM system and found them to be enormously helpful as they ensured they built a system for me that met my needs perfectly.

I was so impressed with the quality of service they provide that I asked them to build me a new website and they now handle my SEO and help with marketing too. It wasn't long before the enquiries I was receiving through my website increased which I see as an indication of their SEO input working for me.

Nothing is too much trouble for them and they go above and beyond to ensure that my business runs smoothly.
I would recommend them without hesitation. They provide a truly 5 star service.
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verified
18 October 2019

Web Design

5 star service! Very professional! Have help me with my business no end, gone over and above which they continue todo.
I recommend this company to anyone who is serious about what they want to achieve, if anybody can help you reach your potential then you’ve found them!

14 March 2019

Tactile have done our website, marketing and Property Management & Accounts system. Everything is so much quicker and easier and we can get on with helping our private landlords and agents!

14 March 2019

Tactile Solutions are our one and only IT Provider, and deliver everything we need and more! They initially provided us with a website, a new logo design and brand image. Since then they have designed vehicle wraps, marketing materials for events and shows and taken on all our social media marketing. We're also using their Intranet system to communicate across our different offices and their CRM system has made managing our clients so much easier. They even produced a mobile app for us to record all our timesheets and produce instant wage spreadsheets for our accountants with the click of a button. More...

Q&As

A great website exceeds its objectives, whether the aim is to generate leads, inform customers, increase brand awareness or to improve lead conversion.

To surpass these objectives the website must:
• Be fully search engine optimised (SEO)
• Demonstrate the style of the brand
• Be accessible on all devices/browsers
• Present information succinctly

You’ll be surprised to find out we only need a minimal amount of information to start a new project!

• What’s your main objective? Are you looking to generate more leads? Are you looking to build your social media? Are you looking to break into a new market?
• Details of products/service
• Any important information about your industry

The creative process starts by outlining your objective and requirements surrounding the project. We’ll then get started creating drafts & options depending on the project. If you’re happy, Tactile will create the final product whilst keeping you up to date along the process. Input throughout is welcomed, we want you to be delighted with the final product!

• What’s your main objective? Are you looking to generate more leads? Are you looking to build your social media? Are you looking to break into a new market?
• Details of products/service
• Any important information about your industry

Tactile loves working with new businesses, developing unique brands & web products that meet objectives and exceed expectations.

Tactile Solutions was born out of the frustration of our Managing Director who, having owned, run and managed multiple successful businesses over 30 years, always felt he was being poorly treated or even worse, over-charged and under-delivered from whichever IT company he went to for help. It led to him always running his own internal IT teams, encompassing support, web & software developers and network administrators, alongside graphic designers and marketing professionals.

We commit to producing a result with your business from the get go. Tactile works directly with clients, answering questions and taking aboard project requirements until your delighted with the end result. We are there to get you moving and we’ll keep up your momentum throughout the life cycle of your business.

Services

Are you making money and generating leads from your website? If not, why not? We believe every website we produce should make our customers money, not just cost them.

Bespoke websites, tailored to your business with monthly SEO support and skill from our team enables us to work together to produce a website that you're not only proud of, but one that generates new business and promotes your brand correctly.

All our websites are priced on an affordable monthly basis, so we are as keen to make them perform as you are.

Mobile applications are no longer restricted to the large national corporations. Local shops, businesses and even individuals can all benefit from Mobile Apps. By working together we can create a beautiful, useful application you can be proud of, that everyone will enjoy using.

The enjoyment comes from being able to get information that they want to see in a format that is easy to digest without the frustration of sorting through unnecessary distractions.

The rise in the app industry suggests that whoever you are, to be seen you need to be in the app store.

TactileCRM is the all-in-one Customer Relationship Management solution to Sales, Customer Management, Accounting and Bookkeeping.

Work smarter and create more time to focus on your business. Spend less time entering data into multiple applications while keeping track of Sales, Customer Relationships, Projects and Accounts with one simple, intuitive Customer Relationship Management application.

Our software focusses on providing small to medium size businesses with an efficient, easy and simple way to deal with a sales lead, order and all the way through to invoice whilst keeping track of your accounts at the same time in an easy to understand manner. TactileCRM can even produce your regular management accounts, year end, VAT return and is the only CRM fully HMRC approved for MTD.

The digital world is fantastic when everything is working as it should. But how frustrating do things become when your computer goes wrong? On top of our 24/7 support for all our web and software, we can also support all the hardware and network infrastructure in your office - as well as your staff. We don't run formal e-mail tickets that cause more frustration and annoyance - we focus on being available to take your call and help to get you running again as soon as possible.

We'll also work with you to ensure you have Disaster Recovery in place, have better understanding of your own systems and the steps you can take with our help to reduce the chances of downtime.

A big part of bringing websites and software to life is the look and feel of them. The same applies to your brand. We are well versed in complete re-brands, companies looking for a starting point or looking to update their existing image. With logo, business cards, flyers, shop & vehicle signage to compliment our bespoke animations and videos for web & digital marketing, we can take care of your business' image from start to finish.

Tactile's Office-in-a-Box offers an all encompassing solution to any new start or small business looking to bring their office into the digital world and save money at the same time! Take advantage of our VoIP telephone systems, giving flexibility whilst reducing call cost. Our Intranet software enables instant communication across all your offices with instant chat facilities, file-sharing, document management and built-in training and compliance features.

Our typical solutions includes, but is not limited to:
• VoIP Phone System
• File Sharing
• Intranet
• Instant Chat and Video Meetings
• CRM System
• Training Guide
• Compliance Documentation
• HR System with Holiday Management
• Office Calendar and Planner
• Complaints Management System
• Vehicle Management System

There's plenty of other tools you can add to your box. Just get in touch and we'll be more than happy to discuss your requirements and how our systems can help you.

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