SW Cleaning
SW17, London
(42)
SW17, London
(42)
End of tenancy and carpet cleaning guarantee:
We provide an end of tenancy carpet clean guarantee for 5 days of invoice date. Which mean you can hand over the invoice to the landlord/agent and if they are not satisfied with the cleaning, we will return to ensure that you are not charged for additional cleaning.
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42 customer reviews
Elias Costalas
Carpet Cleaning
Good response. Good timing and fair price
Emily
Really good service and very accommodating. Was able to book a job at very short notice due to a tenant moving in and they were very helpful and did a great job :) would use again!
Remie
Had my carpet steam cleaned. They arrived on time and did a good job.
Kat H.
Upholstery and Furniture Cleaning
Great experience! Needed to deep clean sofa. SW cleaning responded quickly and sent me a cleaner the same day. Very professional and proactive. Recommended!
Adam
Fantastic service all round. Great customer service on the phone and was able to quickly get an appointment for the very next day. Cleaners were really friendly, quick and efficient and did a brilliant job. Carpet looks brand new! More...
Miranda
Very efficient and provided a good service, would definitely use again!
Chanel
Wonderful! Very polite staff, amazing cleaning my flat for me after I have been I’ll for the past 2 months so it’s been bad. Very thoughtful and was not judgemental. What great staff you have More...
Sandra
I contract Sw cleaners and they was really good on the job really reliable on time use the right equipment and the right products 10 out of 10 I would recommend them To anybody
Sam
they did an amazing job, very polite and professional
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Cindy
My end of tenancy cleaning was fantastic! Good attention to detail and thorough
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Anabel
Desperately needed a carpet clean after having a room decorated.Carpet full of dust ,grime and paint.SW Cleaning were able to clean the carpet same day, very reasonable price and am very grateful. I will recommend and most definitely use again.Tje carpet is looking new. More...
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Neda
Efficient, on time service for carpet cleaning.
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Meshal
They are good and professional, I do recommend them
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Carmen
This company is very good they have profecional people.I am very happy whit your services
Thanks for you job.🙏🙏🙏
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Malika
End of Tenancy Cleaning
I wouldn’t give even 1 star if I had the option! Extremely poor and unreliable! I am 30 weeks pregnant and making arrangements is not easy! They have messed up the whole day - first booked for 9am, then moved it to 1pm, then called me to say they can’t come until 3pm, it’s now almost 4pm now and they didn’t bother turning up or calling me to tell me what’s going on. I called their office number 6 times, no answer, the mobile number they have been messaging from is off and my messages to that number asking to call me back are not even answered! Avoid at all costs! It’s a scam! More...
Reply from SW Cleaning
Apologies, it was the day of the Notting Hill carnival 27th August and the disruptions were out of our control. No deposit was taken fron you and we didnt charge you anything.
Deb Stockdale
End of Tenancy Cleaning
Great work! Thorough. Would recommend.
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Leah
These guys are great, so professional and did a fantastic job! Highly recommend.
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Kaye
The end of tenancy cleaning and carpet cleaning was done to such a high standard. The flat was left spotless and I will be using them again for sure.
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Assel
The team was very late to the appointment, but they did do a great end-of-tenancy clean for me.
Santiago
Great service I called them for an End of tenancy cleaning
I would recommend their service . They took time and where very attentive to all details
VJ
End of Tenancy Cleaning
The quality of cleaning was very poor. I had to ask the people to come back to clean but with no improvement. Would not recommend
Raoul Ruparel
End of Tenancy Cleaning
I recently hired SW carpet cleaning to perform an end of tenancy clean. The clean was far below acceptable levels and my landlord complained and (rightly) insisted a further clean was undertaken. Due to the poor quality of the job, the landlord wanted to use a different company, which I would have to pay for. As such, I asked SW for a refund. On the phone, they agreed. However, I was then later informed by email (after confirming with my landlord that I would pay for the other company) that they do not offer refunds and that they thought the clean was done to an acceptable level. They insisted I should get into a fight with my landlord rather than argue with them despite them simply not doing their job. I am sure they will dispute this review, so I have attached a number of pictures to my google review showing the poor quality of what was meant to be a professional end of tenancy clean and the email where one of their staff members says he made a mistake in offering a full refund (confirming one was offered which they claim never happened). All in all a terrible service, but not only that they tried to stoke an argument between myself and my landlord when they didn't do their job properly, they reversed on things they said and then tried to claim I was lying when I said they had promised a full refund. Definitely avoid at all costs. More...
Dymphna Murphy
End of Tenancy Cleaning
The cleaners were friendly but the cleaning was not worth the money we spent.
Freddie Jackson
End of Tenancy Cleaning
Brilliant service, good communication and really friendly when they arrived. They worked really hard getting 6 years of neglect and dirt in our 3 bed flat looking brand new. Can’t thank them enough. Strongly recommend for end of tenancy service! Freddie More...
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Annabel Rees
Carpet Cleaning
They arrived nearly 3 hours late. Itis a pity they had to travel allthe way through central London to get to us. We were pleased to get a cleaner at such short notice though.
Reply from SW Cleaning
Hi Annabel, Thank you for your review. Sorry for the delay. Unfortunately one of our cleaners became ill and had to be taken home which caused a significant delay. Thank you for choosing us. Andrew @ SW cleaning.
Linda Store
Carpet Cleaning
Team arrived on time. Were very friendly and professional and the carpet is cleaned propertly.
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Paola A. Reyes
End of Tenancy Cleaning
Seem that we have not same concept about End of Tenancy cleanning, what I received was a deep cleannibg but not End of tenancy cleaning. They left things without check and clean like the food cabinet,the dishwasher and washing machine I had to clean up those.The external of the windows,the sides of the doors, entrance of the property, I wasn't happy with the cleanning wasn't 5 stars. More...
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Mrs Mary Ringshall
Carpet Cleaning
The guys were polite and done excellent job and I will definitely use them in the future and they moved my electric back for me as I am Disabled and Housebound which I was so grateful for thank you guys so much
Reply from SW Cleaning
Thank you for using our services. We really appreciate your custom. we look forward to seeing you again for the next clean.
Eve Nguyen
End of Tenancy Cleaning
Very efficient job! Well done... everything was exactly to the standard
Jimmy Li
End of Tenancy Cleaning
Extremely bad experience. Poor cleaning quality, not able to get help even the service come with a so-called 5 days guarantee.
You won't be able to call them again after they go.
Not recommended. Paying high fee but very unpleasant experience. Just a robbery. If I am allowed, I will definitely give negative marks for this company.
More...
Reply from SW Cleaning
Hi Jimmy, The cleaners confirmed that they went back the following morning and that you were present to show them what areas were missed and they recleaned. I have recieved your comfirmation also that it was done. Our guarantee is for 5 days and cleanres returned the next day. It seems your review is unfair but thank you again for using our services. Asad @ SW Carpet Cleaning
Pip Fazakerley
End of Tenancy Cleaning
They did a great job on deep cleaning and carpet cleaning a 3 bedroom flat. It took longer then they expected but there was a lot to do so that isn't surprising. Stayed until it was done and we were super impressed with the result. Would definitely use them again! More...
Nina
End of Tenancy Cleaning
Great service. The flat was left super clean, even cleaner than what we expected. I would recommend them.
Michele Moore Duhen
End of Tenancy Cleaning
They were really professional and responsive. Their prices are very reasonable and the quality of the work was excellent!
I also appreciate that they have 5-day guarantee on the work, so if there is an issue with the check-out, they will come back.
Overall, I highly recommend their services.
More...
Sanja Doslic
End of Tenancy Cleaning
I hired SW Carpet Cleaning a few weeks ago to come and clean my flat as I was moving out. The duo who turned up were so lovely and professional, came with their own equipment and did an excellent job! They cleaned the flat top to bottom, and even took pictures of the flat after the cleaning which I could use for my landlord! I would 100% recommend this company to anyone who needs a cleaning service. I was beyond happy with the cleaning they did, thanks so much both :) More...
Sarah Symmonds
End of Tenancy Cleaning
We receive an end of tenancy clean service. The company was amazing and helped us get our full deposits back. They came back for a second clean to fix the small details the letting agent had picked up with no extra charge. I would definitely use this company again and recommend them to others. More...
Zee
End of Tenancy Cleaning
Asad gave fantastic service! Booking a clean was so easy and all question were answered. Quick, reliable and would use again
Sharon
End of Tenancy Cleaning
Waiting on service to commence end of March, so far communication 5 ⭐️
Conrad Steel
Fantastic service, very good value, dealt with all issues quickly. Would recommend.
Conrad
End of Tenancy Cleaning
Great service, very reasonable price, helpful when making arrangements. Would recommend
Mrs Katie Beard
Excellent service - booking was clear and easy and the cleaners were so professional, considerate and did a great job.
nelson garcia
The team was very helpful and polite, they leave our carpet like new. Thank you!
Daniel Wright
Great to deal with and got my carpets looking like new! Highly recommended
What do you love most about your job?
To see the immediate striking contrast in carpets before and after clean.
What inspired you to start your own business?
I thought we could do a better job, having experienced some bad end of tenancy cleaning from others.
Why should our clients choose you?
We want you as a client for life not just for one job. We will return to help if something was missed.
What changes have you made to keep your customers safe from Covid-19?
We are taking social distancing serious. We wear masks and wash our hands frequently.
Carpet Cleaning
Professional Hot water extraction cleaning of all carpets and rugs using state of the art machines and professional carpet cleaning technicians. Carpets are prepared by vacuuming, pre-treated (for heavily soiled carpets) and pH balanced showing you a before and after.
End of tenancy clean
Full end of tenancy clean for any property from top to bottom. Different packages can include, bedrooms, bathrooms, kitchens (including oven and appliance cleaning), living areas and reception rooms, stairs and hallways and windows. We will provide a thorough deep clean of any room from top to bottom and provide you with an end of tenancy clean guarantee to provide to your agency or landlord.
Deep Clean
Deep clean of all rooms includes full thorough cleaning of rooms and carpet cleaning with pre-treatment, professional hot water extraction and pH balancing.
