Southern Services uk

Excellent service. Same day call out and repair of conservatory roof. Would highly recommend.

I have found Southern Services UK to be very good. Scott is very pleasant and professional. I had at first something that was meant a small job, but ended up being a large job. His prices are fair. He did not mind coming out again to double check the walls for me. I would recommend him. More...

Great company, nothing is too much.
Would recommend, thanks guys

Replacement conservatory roof Scott & team worked really hard in this heatwave
Work is of top grade couldn't wish for a better job worked non stop kept us informed of what was going on Absolutely brilliant would highly recommend & would not hesitate to have them back Really well done lovely new roof

Scott and his team installed a window into our Fox rescue rehabilitation room. It was a very professional and first class installation. All of the debris was removed from the site and left clean and tidy.
I would thoroughly recommend Southern Service Uk to anyone wanting a professional and friendly window installation.
Thank you very much guys 🦊 More...

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Reply from Southern Services uk

Thank you so much was a pleasure for such a good cause keep up with the wonderful work you do to save these lovely animals

Clean and tidy work carried out, very professional
Great communication with Scott, he always replied quickly to any questions I had
I would definitely use them again in the future
Great bunch of lads More...

Excellent, rapid response, kind & thoughtful hard working team.

Scott was great. He called with his quote and came over the following day to review with his colleague. Advised the best way of installation and went through the process very thoroughly. Work to be carried out 3-4 weeks, Very happy. More...

Good capable workers job completed
job on time

Good capable workers job completed on time cheerful fun guys

Very good work. Tidy as well, would definitely have them again. Also very helpful

S

Reply from Southern Services uk

Thank you so much was a joy

Very professional crew went above and beyond to make the job look good very pleased with the work carried out and would recommend them to anyone

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Reply from Southern Services uk

Thank you so much for that was a pleasure to work for you

We wanted 2 windows (one replacement, one to be created.) Scott assured us he was a CERTASS approved window installer and would provide the required certification. We discussed spec and detail and he asked, did we want trickle vents? It was up to us, he said. We waited six weeks for window delivery and after further delays, we finally dismantled part of our kitchen for work the next day.

Scott turned up with the wrong sized windows (he had mismeasured.) He reordered the correct sizes with our previous deposit that had locked us to him. After another 6 weeks we chased him up more than once. He was busy working with another company, his main job he told us. Then his driver was ill (turns out Scott 'doesn't drive.') For various reasons the job was delayed by 4 months. We had lived with a dismantled kitchen, waiting.

Eventually Scott turned up with a different team but correct windows. For three hours the house shook and music blasted out. We remained friendly and polite throughout, hoping for a decent job for our £3000. Scott confirmed that we weren't having trickle vents were we? and only said 'I can't force you to have what you don't want.' After a 3-hour whirlwind the job was done, payment was due a minute later with Scott pressing the question, 'Are you happy?' They left the scene. Yes, we were happy with the amount of light coming through the new windows for sure. But not with the finish, the later discovery of heavy dust in every existing cupboard and an ugly crack in our Minerva worktop. Rubble and slate chippings from outside had also been hidden in between the brickwork cavity. We became more unhappy when rain was pouring in through the length of lintel and gaps around window, days later. We phoned Scott. He said he would come in 2 weeks to reseal the window and finish off the reveals with plasterboard (we hadn't wanted a plastic finish) but he 'would do it on condition you write me a good review' and we would need to pay more money.

Another tradesman happened to be doing a different job for us and pointed out that the lintel should have been steel not concrete, that the window was fitted flush with exterior brickwork and should have been inset and that no insulating foam had been used in the gaps to exclude drafts. He said he could completely re-install with correct lintel next day. We sent Scott a video of the water pouring in. He agreed it needed doing soon but was busy and it took heavy negotiation for him to refund £800 (although reparation finally cost £1200 but we were still very grateful.) We would let it be, we thought, leave no review at all and move on. But the story doesn't end there.

Several weeks later, the promised CERTASS certificate still had not arrived. We contacted Scott. He said he was on holiday. We contacted him again. He said we can't have certification because we chose not to have trickle vents but he would return to install them for a cost and then supply the paperwork. At this stage we agreed he had gone too far. At no time during our discussions had Scott warned us that certification depended upon trickle vents. We will pay an extra fee for council certification and here is a factual review of the happenings with this company.

Being as he is, we have no doubt there will be a clever response laced with clever excuses, like the window was installed that way because we had requested a stub sill (it was a passage way.) Or that dust is naturally created with demolition, what do we expect?The truth is, the job was shoddy, haphazard and unprofessional, undertaken without due care and attention. More...

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Reply from Southern Services uk

Hi as stated yes of course you will get dust from a brickwork cut out that is inevitable sorry about that we covered as much as possible we also refunded £800 as you put and the confusion with the windows in first place was not clear on the size from both sides but we took it on the chin and ordered more windows for you The sill was asked fir by you to be a stub sill then we changed that for you with no problrm at all And you have said that we asked for more money to do the revieals that was because we do not do plastering we only do upvc products so that was never part of the job to do the reveals we would have to get a plaster to do that which would cost more As i said we cant certificate for you without trickle vrnts being fitted which you said you do not want fitted at time of ordering we said we would cone and fit them for you at no cost not charged then we can get them signed of and we never said that we are certass registed once to you we would get them signed off via the xouncil also all our windows are windows are fenca compliant industry standard I am sorry you feel like that but we do a very good job as you can see from every other feedback we have hope this helps to clear things up thank you

Quick response to leaking conservatory roof. Fixed very professionally for a reasonable fee. Very happy.

Karen and Derek Greaves
Due to awful storm damage in a very stressful situation. Scott responded to the request in less than an hour and was able to send two of his guys round first thing the following morning. Really recommend for any using this service. Temp fix in place with replacement in waiting. More...

Even though we had to wait some time, Southern Services made an excellent job of installing new patio doors to our conservatory. High quality components used throughout and the conservatory left clean and tidy. More...

Had a job to change a multiple windows and back door. They were able to complete the job very well at a good price. Would definitely recommend.

Contacted in the afternoon, phone call from Scott that evening to book in a visit. Scott came round this afternoon and provided a quote. Very helpful and carried out a temporary fix for a leak free of charge. More...

Had an internal leak in my conservatory and Scott from Southern Services came to give me an estimate. Less than 2 weeks later they came today and relined the guttering and any other problems they encountered were dealt with. Very professional service and pleasant people to do business with. Would definitely recommend this company and we will have them back to do any other work. More...

Scott and Alan replaced a broken conservatory roof panel, which had led to leaking. Their work is of high quality and competitively priced. Communication excellent. All work guaranteed. Recommended! More...

Punctual, efficient and helpful. Work carried out thoroughly and all rubbish taken away. Would definitely recommend them

Friendly, efficient service, turned up on time and courteous and took all materials away, would use again

Once I posted my job requirements, Scott contacted me very quickly. He arranged a time to review the work and kept to the time and day arranged. He was knowledgable and helpful and the quote was competitive. The work carried out was done to a high standard and they even cleaned up after themselves 😂 Scott also checked in a few weeks later to make sure all was ok. Very happy with the service and would recommend them. More...

Having had Southern Services out to repair a leaking conservatory roof, I was more than happy to ask them back to do a conservatory roof lining. The work was completed over two days and was absolutely breathtaking. I would highly recommend this company for anything connected with conservatories. More...

They came to give a quote and actually fixed my leaking conservatory on the spot.

I will definitely use Southern Services again.

The window replacement service was fast and efficient, and the communications were excellent. These were by far the cheapest service offered and everything was super efficient.

The issue was diagnosed quickly and accurately. Communication and customer service was excellent and a competitive estimate was given for the work. Confirmation of the date of works is awaited but the indication is that this will be within a very reasonable timescale. More...

An emergency call to repair carport, promptly responded to. Work on roof support and guttering quickly assessed.
Would certainly use again.

Very helpful - put right what a previous tradesperson had messed up. Thank you Scott - you have restored my faith in human nature

They are very reliable, friendly and the work they carry out is to an high standard. Would recommend.

Very prompt and extremely professional whilst on site. Scott and Alan were superb and the fix to the roof was comprehensive and very positive.

The team had good communication, attended punctually and made a lovely job of my conservatory roof insulation. Thanks guys

Very good. They done what they said they would do. I would recommend them

Fast, reliable service. No hard sell and gave great advise. Really pleased with the outcome to our conservatory roof and looking forward to useing the space this. Winter. Very friendly

We had a leak in the conservatory which was coming in to the house. Even by sharing a few videos with Scott he could identify the probable cause.

Scott and his team arrived on time, completed the job in very good time, and cleaned up afterwards.

We certainly felt the team offered a great service for a very reasonable price. I have no hesitation recommending these guys! More...

Our conservatory roof had come away from the wall plate, so we were in real trouble when Scott came to us and made an emergency repair so it would not leak. He showed me that my roof was so badly erected that my only option was to take It off and fit a new one, which Southern Services have done to a high standard. They are nice guys and turn up when they say they will. I’m very pleased with their work More...

Scott and his team did an excellent job on my conservatory. The original installer had screwed it up because he didn't know what he was doing. But Scott knows conservatories like the back of his hand. He realigned the roof using the original glass, added a sail, fixed the locks on the doors and reworked the interior. Some of these tasks required a high level of skill and knowledge. Scott has that. I was so lucky to find him. My conservatory is now as it should be. Plus it is cooler in summer and should be warmer in winter More...

Great quick response the next day spoke to them on the phone. Sent some pictures on WhatsApp to show what needed to be fixed. They came round that evening and fixed the roof and we was very happy with the service, repair, and the men who came to do the job. Would definitely recommend them and use them again if needed too. More...

Prompt and efficient. Very happy to have my patio doors fixed.

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Reply from Southern Services uk

No problem at all thank you

Great quick reply from the company came round the same day and fixed the roof very happy with the service and would definitely use them again

S

Reply from Southern Services uk

Thank you very much

Scott and his team came and replaced my polycarbonate roof sheet s and roof Bar job was OK they worked in the Hottest Day of the year and just kept working price was fare thanks scott

Scott was excellent. Work carried out was excellent. Very efficient and professional. Would recommend 👌 Really pleased with finished product. Thank you.

S

Reply from Southern Services uk

Thank you you are welcome

Fantastic service. They were friendly, professional and quick. They also tidied up after. I would absolutely hire them again.

Managed to complete the job within in a quick turnaround period, especially as it was an emergency. Was safe, flexible and competitive.

Great service
Good price All clean and tidy
Cheerful guys
Well pleased

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Reply from Southern Services uk

Thsnk you was a pleasure