Swanscombe, Kent
Simpsons Removals & Storage Ltd are specialists in domestic, corporate, commercial and trade relocations throughout the UK, Europe and cover most all of the popular destinations worldwide, as well as some of the more remote areas of the globe.
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67 customer reviews
Dave Lamb
They turned up on time. They were polite and considerate, and careful with our stuff too. Nice people who did a great job. Which isnt what I said about the traffic warden. More...
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Sue Speed
A very efficient service right from the survey through to the removal and delivery. Huge thanks to all involved but especially to Paul and Dave our removers. Would highly recommend Simpsons.
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Antony Bissett
This is the second time we have used Simpsons – once to move us to Portugal and this week to move us back. From the start, the dealings with the office were seamless – even when we had a change of heart and asked them to redirect our belongings directly to the UK when they were en route to deliver to us in France. Once here, the four-men team were brilliant – efficient and courteous and without fault. Thank you to Sue and the office team and Paul and his crew. It made what can be a stressful time, a happy experience. Best of luck to you all – Julie and Antony More...
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Mandy Davies
We recently used Simpsons to move home. Tina at Simpsons was extremely helpful and easy to deal with, which was very helpful during what was a stressful time. The removal trucks and removal guys arrived on time and were really brilliant throughout the whole process. We wouldn’t hesitate to recommend Simpsons to anyone moving home. Thanks for helping to make our move run smoothly. More...
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Jenny Kennedy
Thank you to Simpsons for our house move. They came to do a survey prior to the move so that an adequate size lorry was provided & ensure all was in place for the day. The lorry arrived early. Three guys made the work look effortless and the packing was done efficiently and quickly. The guys were courteous and sensitive to our needs. The booking of the move was done at short notice over Christmas period. Simpsons communication was mostly via email but were easily accessible by phone. They were efficient and polite. More...
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Patrick Riordan
Gave Simpsons very little notice but they went out of their way to accommodate our move. Arrived on time on the day, very courteous, helpful and efficient team. No issues at all, mattresses covered and furniture protected through all loading and unloading. Happy to unload everything exactly where we wanted, without rushing us. Highly recommended - made moving day the least stressful part of the whole house buying/selling process More...
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Paul Epton
The booking was easy enough and Steven Lunt was extremely helpful and led us through the process to secure the booking and ensure we had our items when we wanted. The guidelines were simple enough for us to follow and all forms were clear and concise. Pickup of the items was quick and efficient. We were kept updated when the items were received and put into storage and advised we were (thankfully) within volume.Even though there were a few delays in the items leaving the UK, you did keep us up to date and when anything was uncertain you aimed to get us a date as quickly as possible. When we were notified of the delivery date, our items did indeed turn up on time with no damage.As you can imagine we heard many horror stories about European relocation but Simpson's made it extremely easy and pain free for us to move to france. More...
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Sarah Atkinson
Brilliant service when I had to move at short notice. Staff were lovely and helpful over the phone, really assisting me in getting everything done with minimum stress, and the removals men were great.
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amanda parrott-jones
Very good service: UK removal and collected and delivered promptly with no hassle or stress. Good guys on van Thank you. Would recommend
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Metin Zincirkiran
Very professional and polite staff. I have used them twice and ended up as a happy customer.
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Paul Parmenter
quick efficient service went to them and they sorted out my short notice request and moved us in less than Seven days
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Emma Jones
Fabulous and highly professional moving experience. Highly recommended.
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Sylvia Cameron
Made the process easier. I was sooooo stressed. The 2 lads that delivered my boxes at the UK end were gems., and they caleed and asked if they could deliver a day early and came at my convienence.
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Irene Butlin
We had a very friendly helpful team. Everything went very smoothly.Simpsons provided the boxes paper and bubble wrap. We had a few false alarms with the completion date but they were very accommodating I would strongly recommend this company.
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Katie Hopkins
We just received our shipment today in Thomasville, GA from Leicester England. Excellent Service!!
We had to organize the move from the states so everything was done over google searches, the phone and emails but we managed to get back to England for the collection day.
I was a little concerned because the Simpsons price came in so much more reasonable than some other companies but I couldn’t be happier.
The guys that turned up in Leicester were great, efficient, friendly - they carefully packed all the loose ends, labeled everything; The communication all the way through delivery today was clear & concise; The guys who dropped off today were so friendly & helpful, we didn’t have to lift a finger!; and the price for everything was really reasonable. So glad to have our stuff over from England and so happy we used you!
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P. A PACKER
Simpsons effected this move well and I would certainly recommend them to others. Yes, we had an unfortunate 'blip' when the container company (NOT Simpson's fault at all) sent the wrong container (from another shipper) and the whole house had to be transferred from one container to another.
But Simpson's men heroically returned and did this with the minimum of fuss and with great efficiency.
Otherwise nothing could be faulted. Simpsons were business-like, friendly, efficient - and very economical. Their quotation was by far the cheapest (a factor in choosing them obviously) but service and standards were definitely not compromised (a reason to recommend them).
If I have one suggestion (an improvement to reach a 5 star rating) it is that when things 'go wrong' as in the container mix up for me, Simpsons could make better efforts to keep me in the loop and re-assure me. After a while it was hard to speak to anyone directly. Maybe indeed because there was nothing to say and the customer tends to worry unnecessarily.
Otherwise THANK YOU AND WELL DONE!
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Karen Graham
Excellent service all round. The two guys who did the move were professional, friendly and hard working. All in all a first class service.
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Colin Birleson
Second time I have used them. Prompt reliable efficient service. Friendly and helpful delivery crew who came up with solutions to problems with large items.
They do tend to dump items assigned to the garage which requires a degree of sorting and also in spare rooms. Would like to see boxes included as it does add to cost.
Overall though a fair price and I would have no hesitation in using their service again.
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Raj Dhinsa
Very professional and friendly service with great customer service to match. Removal guys arrived early, were polite, respectful, very strong (! ) and provided a super fast packing and unpacking service. Would definitely use Simpsons Removals again. More...
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Charlie Braeburn
Just want to start by saying, Thank you! Your whole team have been amazing from start to finish. From the start of the process to the final delivery, everyone involved have been great. I can recommend highly. (Moved from London to New Delhi) More...
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Alexandra Armstrong
I just wanted to say how impressed we were with the guys who came to pack our stuff on Saturday. Very professional, very quick and just got on with the job. Helped relieve a lot of the stress we had. We have been really impressed with Simpson’s, and would like to thank Max O, and everyone who has helped so far on this side of our move. Would highly recommend! More...
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Lorna Ford
The 3 guys who moved us just before Christmas were excellent. They checked where items were going if they hadn't been labelled and took great care with all our belongings. They were punctual and polite. We would definitely recommend them! More...
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AMANDA KIRWAN
We looked at many removal companies, but decided to go with Simpsons, as a recommendation from friends...We were loaded up quickly with great care to respect our possessions. ...all were protected well...driven 5 hours. ..unloaded in perfect condition...All the Removal men were respectful and listened to any concern we had. ..cannot fault Simpsons...Would highly recommend them for a stress free move. More...
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terry wiles
The two guys were extremely helpful that done all the donkey work. Company could ring or text night before to ease our worries about tuning up. Was supposed to bring covers for tv,s? Overall would recommend More...
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Juan Oli
The best shipping company I have ever used & I have been shipping overseas for years. Excellent communication and customer service. Always do what they say they will and not been let down to date. I have shipped on numerous occassions with Simpsons and will continue to do so. Thank you all! More...
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Yus R
I accepted a career in Norway from UK and then went to plan my move. That had to be the most stressful part by a mile. I was dumbfounded at the ridiculous quotes I was receiving from company’s.
I heard so many war stories from friends who had been through hell with removal company’s and one even ended up taking them to court!!!
I found Simpsons removals who has by far the best reputation so assumed the worst. I put in for a quote which was already better than most but a little out of my budget which other had sucked up immediately. This however changed when I received a call from Max in Dartford. I discussed what I needed to take etc and he talked me through it before providing a revised quote. My jaw dropped and it felt like a ton of weight lifted from my shoulders.
He gave a solid quote with the promise of zero hidden charges as long as I kept to within my parameters and stayed within their rules and regs re what I can and can not pack without declaration etc. No sales pitch or small talk, just a straight up, “we will pick it up and drop it off door to door”.
So, i received my paperwork to complete, I packed up and they came exactly on time and loaded up with no fuss.
I moved to Norway. Again, along cane the lorry on the agreed date and time and it was unloaded and unpacked....with no fuss......IT REALLY WAS THAT SIMPLE!!!!
I am so so so happy with everything. Max kept me updated throughout and ALWAYS responded within minutes of me emailing, and ALWAYS answered the phone.
I can not give enough praise to Simpsons and Max especially.
I saw a review on here re hidden costs and them making money that way via small print. Sorry but this is rubbish and I expect the same reviewer expects his belongings to be gold plated and delivered via a dove or something daft.
The fact is, Simpsons gave me a stress free experience. My belongings and boxes where in perfect condition and not even a dent.
I highly highly recommend them. My advice is to call them or at least follow up your quote with a call as the online quote is not accurate enough so don’t be put off by that. CALL THEM.
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Debbie Gingell
Used Simpson's to relocate to turkey. Took a little longer than expected due to circumstances beyond their control but they were brilliant and all my stuff arrived perfectly. Great communication. Very competitive rates. More...
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Annette Heselgrave
Very helpful pre-sales team who won the contract through excellent communication and customer support before the move. Movers themselves were extremely quick and efficient, seemed to take great care to look after and be respectful of personal belongings. Every box was labelled clearly with contents which was really helpful later on. On their suggestion, it's worth separating all essentials beforehand into a 'not to pack' area if belongings are going into storage as there is not always time on the day. Storage charges are very competitive. Delivery to a new house a few of months later was again extremely well managed with lots of supportive back-up contact. A nice touch: the same moving team leader (Paul - totally amazing superman!) was allocated which was really helpful as he actually remembered our belongings and this speeded up the move and furniture distribution. He also re-assembled our beds and 9 huge storage cratefuls were still moved in by early afternoon! Simpsons also refunded part month storage costs promptly. We would recommend Simpsons highly. We have moved fairly often and this is by far the best quality and most hassle-free and worry-free service we have ever had. A definite top star rating! More...
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Natalie Finniss
I cannot recommend Simpsons removals enough. They were so helpful and accommodating during my mother’s recent move. Solicitors were causing delays and I think that Simpsons, particularly Peter in the office, went above and beyond to accommodate us and make the move as comfortable and stress-free as possible.
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Sally Hyland
The Surveyor was extremely polite and efficient. The quote arrived speedily and queries were answered immediately with sensible advice and solutions. On the day the MOVING Team were absolutely excellent. Very professional polite cheerful and friendly. They made what could have been a nightmare into a relatively easy experience. More...
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Annette Heselgrave
Very helpful pre-sales team who won the contract through excellent communication and support before the move. Movers themselves were extremely quick and efficient, seemed to take great care to look after
and be respectful of personal belongings . Almost too quick, as we did not have time to separate some essentials which were not to go into storage. Storage charges are very competitive. We are now waiting for a property to move our belongings into but I have confidence they will be in good shape, given the care they were packed with.
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Amie Leung
We had a very good experience with Simpsons for helping us with our move from UK to Denmark. We had 2 guys help us pack up our 5 bedroom house efficiently in 2 days and were given a 7 to 21 day transfer time. It arrived less than a week later! The quote they gave was the most competitive. I would definitely recommend them. More...
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G Funk
A really big thank you to everyone involved in my move to Canada. What can I say. Fabulous job from start to finish. I was a little sceptical at first as the price was slightly on the higher end but now I know why. Ever heard the expression "you get what you pay for" well my experience justifies this expression. My colleague moved to Canada like me and went with a mover that quoted a cheap price. His goods haven't arrived yet and both our shipments were packed and taken away in the same week. My goods have arrived and have been delivered. My friends agent has no affiliation to the ombudsman scheme so he's totally up the creek with no paddle. Thank you Simpsons, 100% I will recommend your services. More...
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Catherine Day
Friendly and capable, trustworthy and flexible.
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Ian Dennis
Well managed relocation, moving is never easy and the Simpsons team made it as pleasant as could have been expected on the day
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Mark Hence
I had to shift to Germany for studies they loaded all the important stuff & goods safely, my experience is really great, will recommend them to all.
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Steve White
The removal guys turned up on time and in no time our two 7.5 ton lorries were loaded and they was off to our new home. By the time we arrived all of our garden furniture and shed equipment was unloaded. Our home goods was unloaded in the correct rooms within the hour. The guys couldn't have been any more helpful, great service from a great bunch of lads. More...
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Maria Gordon
This company Simpson I have used a few times since 2012 from UK to LA and LA to Uk! The service and customer care is second to none! ! They deliver exactly as they say with no hassle at all I would use this company again and would recommend to my friends 10 out of 10 all rounder! More...
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David Oliver
excellent service. Everyone friendly and very helpful
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Ali Bore
Simply fantastic ! Poilite patient and experienced team who quietly and seemlessly moved me in approximately 4 hours ! Items were taken to the rooms I had marked on the boxes not just dumped in any room saving me a lot of time and effort during a very stressful time ! Thank you guys
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Bob Chandwani
Excellent service , lads were on time and very efficient and careful. Will happily recommend and use Simpsons again
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Kaniz Fatema
If you are looking for a removal company,I would recommend Simpsons Removals.Their services are very much good.
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