Sabeel Travels Ltd
Smethwick, Sandwell
(22)
Smethwick, Sandwell
(22)
22 customer reviews
Asim
Astagfirullah! Never with this tour group again!
Firstly I would like to start off by expressing my disappointment with the tour company “Sabeel Travels”, especially with the tour guide himself “Faraz”!
Rude,arrogant attitude that was racially active, which made my journey to the blessed lands more difficult.
Day one: Arriving to Luton Airport
Faraz nowhere to be seen and no updates given on a specific meeting point for the members of the group. No sense of organisation but simply a walking, talking money machine. Has no interest in getting to know the individuals within the group but keen to know how much money he can scam from each one of us. No Islamic knowledge on the rulings of travelling and prayer. As a tour guide he should have provided each member of the group a small bag pack so others could identify one another within the group. As we landed in Tel Aviv, faraz was rushing everyone, took no consideration of families and elder members of the group. Running ahead of everyone and leaving the group behind, maybe he has a lack of confidence or no self esteem because he clearly can’t talk or deliver instructions to a large group of people. He personally called me a “Jew” because I had visited the blessed lands before and was very vigilant about what information he was telling the whole group.
Day 2:
The day of the Masjid Aqsa tour, Faraz again was late and had no sense of direction, half the group waiting and the others just lost after Zuhur pray. I personally left the tour group at this point and did my own private worship as I had visiting the blessed lands before I knew my way around very well. Both my brother & sister followed the group and was waiting around for an hour for faraz to get his ideas together so start the tour. This man doesn’t have any knowledge at all and the actual tour was given by a Palestinian lady. After the tour had finished I met with my siblings at the hotel which we encountered the devil himself faraz who was very inquisitive about my whereabouts that afternoon asking very demanding questions and wanted answer. So I explained to him that I went and did some private worship and visiting the other areas of the old city, one of them being the Jewish quarter to see the wailing wall - faraz made a very rude gesture and comment saying “did you join your brothers in prayer and banged your against the wall wearing your kipper as you are a Jew” I stayed very patient and ignored all this as I’m in the blessed haram and didn’t want to cause any argument or tension between the group.
Day 3:
What an awful sense of communication and direction, had everyone waiting in the lobby for 8 but didn’t leave the hotel till 9 as he was waiting for breakfast to be cooked for his friend “Saleh”, the bus tour itself was very rushed and some parts very inappropriate for example singing “wheels on the bus” which was completely unnecessary. On the bus when visited blessed areas he was rushing the whole group and made us stop at specific shops, clearly to make some sort of commission as he was practically forcing people to buy items for these shops. One lady of the tour requested to go to the toilet but this joke of a man called “Saleh” tried making a mockery and showing up this individual saying she should have gone at the mosque and not half way during the drive as this was clearly an inconvenience for him and his mate Faraz! While on the bus to another location no sense of communication of how long it would take but at one point we was driving for more than hour that faraz himself promised would only be a 10 minute journey. Drove everyone to a random restaurant in the desert, were everyone was left to their own devices while both of them sat eating like a pair of vultures who had not been fed for a few days. At this point many members of the group were very angry as plenty of other restaurants were available such as McDonald’s and KFC.
Day 4/5
No plans for these days and one being the blessed night of Mi’raaj, faraz was nowhere to be seen and just sent a generic message about this being a free day to do whatever you wished as he had nothing planned, not knowing that it was colossal celebration in the mosque and he had no clue whatsoever.
Overall, avoid this dodgy tour company and this corrupt individual who has been reported to trading standards and the tourism industry council. Save your money & yourself from these people, May allah guide these individuals who are scamming others in the name of God.
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Afreda Khaliq
A huge thank you to sabeeltravel for providing my father of 80+ years with a beautiful experience to Jordon. Also for looking after him so well. Our family are all very grateful to the service provided, the group leaders and the whole lovely group itself. My father Haji Khaliq was so happy and returned home safely, he spoke very highly of each and every member. Thank you for keeping in touch with the family also and giving us updates. Jazakallah Khair! I look forward to travelling with my family, with you in the future also IA! More...
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Mohammed Janaid
Excellent five star service, very helpful and met all my customer needs in regards to hotel and excursions
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Musarat Mushtaq
Istanbul and Al Aqsa Tour - October 2019A colleague recommended Sabeel Travels for the Al Aqsa and Istanbul Tour. Initially, I was not sure but after the tour, I would highly recommend it. We stayed in a great hotel in Turkey, walking distance from the Blue mosque, Hagia Sophia and Topaki Palace. I was impressed by the tour guide and the knowledge he had and shared. Then, when we went to Jerusalem and Al Aqsa. M.Faraz was very supportive during the immigration. I was really impressed with the organization, the coach and also information given by the tour guide there (Sheikh Saleh). I loved, the visit of the Al Aqsa Compound and then going through all the 4 quarters of the Old City. The visit to Hebron, Bethlehem, Jericho and a quick stop of the Dead Sea (the closest was in the car park of the place) was amazing! The hotel- Al Hashimi, is situated in the old city and walking distant to the Masjid Al Aqsa (around 8 minutes). The hotel Staff were very kind and helpful, specially the receptionist and the cooks. I was impressed with the breakfast and the evening meal, and specially on the last night on the terrace in plain view of the Masjid Al Aqsa and Dome of the Rock. I am not going to deny, I have previously been to Jerusalem before, but I did not enjoy it as much I did this time. The Tour leader M.Faraz was really kind and helpful. Jzk for making this spiritual journey very memorable. I will definitely be going again in sha Allah with Sabeel Travels. Musarat. More...
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Humza Hassan Ismaiel
Where do I start... Sabeel Travels not only provided the best way to experience Turkey and its beauty but consistently ensured that the company holds the best level of hospitality and service. If you've had a negative experience with a travel or tour company in the past then Sabeel Travels is the way to go as they cater to everyone's needs and believe me when I say I will be traveling with Sabeel Travels again in the near future In'Sha'Allah. More...
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Mo Miah
Alhamdulilah i just got back from Istanbul... it's been a beautiful experience and awesome tour overall. From the moment you arrive at the airport, you are put at ease, knowing that you are being taken care of very well.
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Ishti Hussain
Well organised, Faraz has good connections too. Value for money.
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Mani G'z
Sabeel travels is by far the most reliable and trustworthy company out there. Their customer service exceeds expectations and can accommodate to your needs and requirements. Travel in peace knowing your in safe hands stress free how a holiday should be. Ertugrul tour was amazing, we got added extras and places to visit all free of charge. Brilliant group, brilliant people ! I can not stress how amazing and smooth everything went. Please do not hesitate when it comes to Sabeel travels its the pathway to a spiritual journey. More...
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Haashim Khan
Had a beautiful trip to Istanbul and Masjid Al Aqsa. The tour was well organised with no issues during our trip. Great service and highly recommended. Looking forward to using Sabeel Travels again. More...
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muwahid1
It was my first time travelling with Sabeel Travel. Brother Faraz was able to secure rooms for all 12 of us. I found them very accommodating and helpful. Well organised and good planning. I joined the group 2 days later, brother Faraz was kind enough to amend the itinerary to our needs. Jazakallah khair for the memories. More...
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S Miah
Excellent customer service. Very friendly.
Reviewed on Google Maps
Bablu Rashid
Londoner and I'm extremely glad I booked my Istanbul & Al Aqsa Ramadan 2019 tour with Sabeel Travels Ltd based in Birmingham. From start to finish everything was handled with great efficiency and professionalism, above all I felt extremely safe the whole time on tour. Would highly recommend and can't wait to travel with them again iA. More...
Reviewed on Facebook
Ikram
Sabeel travels have provided an excellent and informative umrah tour during the Easter holidays. We thoroughly enjoyed the service provided by brother Faraz and Ustadh Omar Hajaj. Brother Faraz took care of all the logistics and ensured that the group were well-looked after. Ustadh Omar Hajaj guided the group while perfoming umrah and was willing to help with any queries. May allah reward the efforts of brother Faraz and Ustadh Omar Hajaj and inshallah will travel with Sabeel travels again.Ikram More...
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hasan I
Good value for moneyExcellent service provided by Sabeel Travels to Al Quds, Hebron and Jericho. The tour ran smoothly complimented by the calm approach of Abu Ubaidah. Despite the short stay we visited various sites delivered by experienced tour guides from a religious and archaeological perspective. The hotel was clean and modest with welcoming staff and nice food- all within a close proximity of Masjid al Aqsa. For those looking to embark on a journey similar to this, this tour provider is the one to travel with. More...
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abid ali
Had an amazing time and experiance visiting masjid al-aqsa and jerusalem with sabeel travels.The tour was very well planned by brother faraz right from the beginning. Giving a lot of information about our tour before we left.All the ziyarats were done with local guides speaking fluent english. Alhamdulillah feel blessed to have had an opportinty to visit this blessed land. Highly recommend sabeel travels. Would definately use again. More...
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Abdul Quayum
Masjid Al-Aqsa tour with Sabeel TravelsAssalaamu'alaikum. My family and I travelled from London to join Sabeel Travel and Co in Jerusalem for the Masjid Al-Aqsa tour last week. We embarked on this journey with full reassurance from Brother Faraz right from the outset. With his relaxed approach coupled with Shaykh Nasir's assistance and guidance, I can gladly say we really enjoyed the trip despite the poor weather that interrupted one of our days there. Information given by Brother Faraz regarding the tour and especially what to expect at Tel-aviv airport was very helpful.The hotel that we stayed at - Hashmi Hotel, was a very humble hotel with surprisingly great food. Staff were polite, approachable and the kitchen staff were second to none.Maybe due to the weather or limited days we had there, we didn't get to see everything but nevertheless was alhamdulillah a great experience. Shukran Jazeelan Sabeel Travels. Until next time! More...
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Ijaz Ahmed
I have recently returned from an amazing trip to Istanbul and Jerusalem with Sabeel travels. We visited some beautiful places and done some great excursions which were made possible due to the links that brother Faraz had (all of the local guides spoke English and were able to give us inside information) The hotels we stayed in were conveniently located a short walking distance from all the main attractions and had great views as well. I would definitely use Sabeel travels in the future and would recommend them to others. Alhamdulillah met some amazing people in our group and made some lifetime memories. More...
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Adam Ali
Excellent service provided by Sabeel Travels for our umrah journey. Sabeel Travels were honest and most importantly trustworthy and had arranged everything smoothly. We thoroughly enjoyed the package from start to finish including the choice of hotels, ziyarat and so forth. For anyone looking for umrah packages - I would definitely recommend using Sabeel travels! Jazakallah Khair once again ! More...
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Jajaa K
amazing service from start to finish, the whole umrah trip was very well organised and planned from hotels to ziyarat and the travelling between each city and airport. Really enjoyed the trip and Sabeel Travels made everything relaxed and easy. Will definitely be using them again in the near future More...
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Hungry Beardus
My overall experience with Sabeel travels, I would say has been quite positive. I was quite apprehensive at first because being with a tour group makes you think you’re going to be heavily restricted, but Faraz has done a good job at balancing how he operates his groups. If you’re a group of friends and you would prefer going on your own adventures, you’re more than free to do that. However if you’re a family and prefer direction and guidance, he will be there to help. His prices are very fair from what I’ve seen and the visits we went on during the umrah were also very beneficial and educational. I would recommend Sabeel Travels for any confused first timers because he makes everything easy to understand and undertake. More...
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Usman Arif
Went with sabeel travels with the latest expedition to istanbul and jerusalem. Alhumdulillah it was best and the most spiritual trip i have ever been on. Hotels were great in both places not too far of a walk to get to the sights in both places. Faraz looked after his guests with the utmost respect and quality. Also as a side note the tour guides he hires are very very good and engaging to get the people involved as well. Highly recomend the packages as im planning to do it again next year inshallah. More...
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Musab Rashid
went to masjid al aqsah with this group learnt a lot and visited many places in Jerusalem
highly recommend this group as they treat you well and look after you.
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