59 customer reviews
Aaron Barnes
Ross Clark Roofing is the epitome of excellence! The crew's expertise and commitment to quality shine through in their work. My roof looks immaculate, and I'm confident in its durability. A trustworthy choice for any roofing needs. More...
Kevin Morgan
Kudos to Ross Clark Roofing for a job well done! From the initial inspection to the final touches, their team demonstrated exceptional skill and professionalism. My new roof not only looks fantastic but also provides peace of mind. Highly recommended! More...
William Newton
Ross Clark Roofing transformed my roof! Their skilled team worked diligently, ensuring every detail was perfect. The result is a stunning and reliable roof. I'm impressed with their dedication to excellence. More...
Michael Peart
Exceptional service from Ross Clark Roofing! The team's professionalism and efficiency made the roof repair process smooth and stress-free. Clear communication and top-notch craftsmanship set them apart. I'm grateful for their expertise and recommend them without hesitation. More...
Anthony Mock
Ross Clark Roofing deserves high praise! Their team's expertise and attention to detail were evident throughout the entire roof installation process. I'm thrilled with the quality of work and the durability of my new roof. Highly recommended! More...
Brent Taylor
This roofing contractor provided me with excellent customer service and went above and beyond to ensure that I was satisfied with the work done on my roof.
Mark Alexander
The team at this roofing company were all very friendly and professional. They did a great job and I would definitely use them again.
Patrick Larkin
I am very pleased with the work that this contractor did on my roof. They were able to complete the job in a timely manner and the end result looks fantastic.
Mark Kelly
I had a leaky roof and needed it fixed quickly. This roof contractor came to the rescue and did an amazing job. They were able to fix the problem and save me a lot of money in the process.
Yim Lau
If you're looking for a reliable and trustworthy roof contractor, look no further. These guys know what they're doing and got the job done quickly and efficiently.
Timothy MacDonald
I had a fantastic experience working with this roofing contractor! They were knowledgeable, responsive, and provided excellent service from start to finish. The crew was highly skilled and completed the project on time and within budget. They were also very courteous and respectful, which I greatly appreciated. I would highly recommend this contractor to anyone looking for a reliable and trustworthy roofing company. More...
William McMahon
I had a fantastic experience working with this roof contractor. They were prompt, professional, and did an outstanding job on my roof repair. I highly recommend them!
Damion
I got roughcasting. Over priced. I had to remind them to put the gutter back on. Remind them to tac cables back onto wall and they missed to parts above my window which, after 6months have still not fixed and not replying to any contact.
Janis MacNair
Very unprofessional. I payed for a flat roof with acropol. It was not the flat roof and he didnt have a clue where the water was coming in from the bay window. Waste of money.
Stu Reid
Today Ross carried out the remedial work to my guttering to my complete satisfaction
Stuart Reid
Stu Reid
Well, surprise surprise 10:00 to 12:oo has come and gone and no sign of Mr Clark, not even the curtesy of a call to explain his absence.
It is most clear he has no concept of customer after sales service.
I can image his school teacher recording in his report card "Ross could have done better, MUCH BETTER".
The saga continues
Stu Reid
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Stu Reid
Heard from Ross yesterday and we have agreed to meet up tomorrow (Friday) between 10:00 and 12:00 to resolve remedial work
Stu Reid
I had my guttering installation carried out by Ross Clark Roofing 2 years ago. Since I have had numerous problems with poor workmanship. His work comes with a ten year guarantee. So When I found work carried out was not up to the quality guaranteed I contacted Mr Ross requesting the required remedial work be carried out. It took many calls to him before he finally appeared to repair the leaking guttering. This has now reoccurred on two further occasions as will as a further fault where the end guttering has broken loose. It is very clear that this company has exceeding poor after sales service and I have seen correspondence from him to another customer which is at least intimidating and threatening. I would definitely NOT recommend this organisation to any other customers. More...
Stu Reid
Two years ago Mr Clark replaced my guttering. Had nothing but problems ever since. The guttering has popped now for the third time and the end guttering has come away from the soffit.
Mr Clark has been made aware of these issues and has promised to carry out remedial repairs. Promised to call today 11/5/21 however, as usual, he failed to appear and has not responded to any of my text messages sent to him today.
It is very clear that this man has no interest in customer after sales service. YOU HAVE BEEN WARNED.
SO MR CLARK WHEN ARE YOU COMMING TO COMPLETE THE REMEDIAL WORK??????....... To be continued
Stu Reid
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jayadev
These people very unprofessional, they have done half of my job and left. Now they are not responding to my calls, I have made a big mistake paying the full amount at the beginning believing they are good people. they are always asking for a cash payment that is another mistake paying them in cash. don't trust them. More...
Vicky Campbell
Having had our roof and rough casting done by Ross and his team, a 10 day job turned into 7 weeks. Still having issues, guttering parts missing ( now 1 month later and no fix) gable end render has not been coated properly, we were told this would be fixed. 10 year warranty that Ross offers is not worth the paper it’s written on. Avoid this guy with the same nature as COVID. Lies lies lies . This guy can not be trusted. Scott Campbell More...
Reviewed on Facebook
Kenny Brown
Phoned about some roof tiles that had slid down. They were round a few hours later, gave me a quote and were round the next day to fix the roof.
Very reasonable price, first rate service and I would recommend them to you.
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clare
Great service, really nice guy and got the job done within 24 hours of calling. Would recommend and would use again.
Steven C
Ross Clark Roofing came to the rescue for me today at very short notice. Several roof tiles were badly damaged in high winds and Ross and his team were on site within half an hour. A short while later we were wind and weather tight once more. I would highly recommend Ross Clark Roofing to anyone in need of a skilled roofer they can trust. More...
john brown
Ross and his team just fitted our new slate roof in prestwick, I am reallypleased with works and price was great, I would definitely recommend ross clark roofing , first class job.
Reviewed on Google Maps
TaylorJ-22
Great service and great job
Reviewed on Yell
KarenB-826
Had my roof replaced by ross andTeam , great services and great job carried out
Reviewed on Yell
Alison Lindsay
Ross Clark Roofing have just finished a full new roof on my house. On arrival my neighbour wanted his done too, with the removal of a chimney, which delayed finishing time but wasn’t a problem for Ross and his team. There was a bit of mess while the roof was being replaced, however on finishing, you wouldn’t know he had ever been. The weather played a part in delays and also caused a small leak which was fixed promptly. Repairs to the ceiling were also carried out at no extra cost. The friendly, hard working team created a beautiful finish. A ten year guarantee is included. 5* highly recommended. More...
Reviewed on Google Maps
Karen Clark
Great service , quick response and would definitely use again. Happy customer
Reviewed on Google Maps
Karen McLaughlin
Ross came out quickly with his wee team and fixed a small but significant problem Decent value and service
Reviewed on Google Maps
KirstyM-255
Ross has fitted new roofing on a flat roof in my business. He helped problem solve, offering solutions and we came to an agreement of what would help and was affordable. After the roof leaking for years Ross did a great job and it never leaked again! For that reason I then didn’t hesitate to use him on my home roof which was an easier job- really pleased with both pieces of work. Thanks! More...
Reviewed on Yell
,
Contacted Ross Clark, to fix damp , water ingress I suspected was coming from the chimney, he took £700 cash and there was no difference , called, messaged him so many times, he promised to come round a few times, but surprise surprise, did the same as he has to many others, never appeared, so next course of action commences, does anyone know of an honest trustworthy roofer as I need mine fixed?
Woomble08 .
Used Ross Clark to replace 6 Velux windows - professional, punctual and delighted with the job.Happy to recommend.
Reviewed on Google Maps
Adam Forrest
Had Mr Clark and his team re-roof my bungalow done a cracking job of it before had slates were falling off left and right looked an absolute eyesore so asked Ross to give me a quote he talked me through my options and gave me very good advice on a Spanish slate that he recommended I must say looks perfect would highly recommended these guys
Reviewed on Google Maps
Joe Campbell
Ross and his team worked on a very complex re roof for a client of mine in Glasgow and had nothing but positive feedback. The job was completed ahead of schedule & below budget for the client. Highly recommend.
Reviewed on Google Maps
Marion Fulton
Excellent job, very reliable arrived to complete the work one day after the enquiry, great price and would highly recommend.
Reviewed on Google Maps
Darren Alexander
Quick response back from Ross, His work is of the Highest standard would definitely Recommend A+++
Reviewed on Google Maps
Taylor Jarvie
Ross and his team just fitted out new roof
Great job and at a great price , would definitely recommend
Reviewed on Google Maps
Marie
Ross Clark and his boys did a low quality job for me. He did not do all the work he said he would. And he did not attend on the days he said he would. His excuse was usually “I’m Moving house “. When I complained about the appearance of my roof he gave about a seven percent discount and said it doesn’t leak, it didn’t leak before I called him. I would have expected better quality for the money I paid. More...
Reply from Ross clark roofing
Can you please explain this ?
Jack Boyle
Ross and his guys just replaced out slate roof , and all roofline, first class job from start to finish will def use Ross again he kept me upto date with day to day works
Reviewed on Google Maps
Karen Baillie
Great bunch of guys . Would defo use again repaired my grans roof at short notice
Reviewed on Google Maps
David Preist
I won’t recommend Ross Clark he said he would do a good job no shortcuts, but he covered my flat roof with fiberglass resin. It looks a mess. He said he would revere his van on to my drive and throw old felt strait into his van. This led me to believe he would strip the old felt off roof. If you start with a bad foundation you get a bad finish. Not a quality job. When I called him about blocked outlet on my roof he either said he was busy or moving house. More...
Amanda McDade
AVOID: THE WORST EXPERIENCE WITH A TRADER I HAVE EVER HAD.
Ross Clark has been UNRELIABLE, UNPROFESSIONAL, and dealing with him to correct issues that has cropped up has been nothing but hassle and has caused stress!
My experience of this company has been a gross misuse of my money and time and I sorely regret ever contracting with them. If you value your sanity, hard earned cash and time. PLEASE AVOID!
In March I contracted Ross Clark Roofing to supply an fit, new roof, gutters, skylight to my home. Ross was always reliable, helpful and communicative right up to the point he was PAID! I had noticed a few issues left unfinished and a few that caused concern. After a separate inspection of Ross’s work I was informed that the way that Ross had left my building wouldn’t pass building regulations. It took me TWO months of him missing appointments and Ross generally treating me like I was an inconvenience as well as me informing him that I would be seeking legal action, and then ultimately leaving him a factual negative review on Rated People to get him to come and fix the issues his poor workmanship had caused. He has now deleted his profile from Rated People! At this point he also apologised and threw in a good will gesture. I had hoped that months of stress was now at an end, however, very quickly another issue arose, my front gutter, which he had replaced was leaking on to mine and my neighbours property. I informed Ross of this in June and asked him to come and fix it. He agreed he would, However, you guessed it, months of broken appointments, non communication, from Ross then when challenged unprofessional language was used. He eventually came out in August (because he was in Glasgow anyway – his words) And sealed the gutter, he left, it rained and the issue was still there, he then came out a further two times in August, did the same thing, gutter still leaking. Since then it has been impossible to get Ross to come and sort out his poor worksmanship. This week alone, I was told he would attend Monday , didn’t show up and no communication. I eventually got him and he agree to come on Wednesday – Didn’t show up, no communication. Eventually on Wednesday I told him that he had until 10am Friday to come to sort this or I would now be escalating my complaint. He organised to come on Friday, I then told him a storm was due and he wouldn’t be able to do anything Friday. So he said he would attend Thursday instead. Didn’t attend, eventually communicated to tell me he was moving house and really busy anyway. Utterly ridiculous. I have a 10 year guarantee on his work, paid £8K to get that work done and I still have a leaking gutter and have waited almost 7 months for it to be repaired.
If you value your sanity and good customer service, reliability and a company you can trust this is NOT it! Unfortunately with some digging I found very similar reviews I am not the first customer to have been ripped off by this company.
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Samuel Gilliland
Recently had my roof replaced with new Spanish slate with a fibreglass flat roof job was finished on time and to a great standard can't thank Ross enough as the company in before hand left the house and garden in a mess before even starting the job definitely a 5 star service would recommend and have done so to my mother who is just about to get hers done
Reviewed on Google Maps
Sandra Kaminski
Great job done in New guttering,boys worked hard and had the job in a morning and left tidy thanks again Ross �
Reviewed on Facebook
Sandra Bell
Very reliable first class job highly recommend
Reviewed on Facebook
Linda Storie
Roof repair carried out less than 24 hours after initial contact. Great service and very reasonable.
Reviewed on Facebook
Gilly Ferguson
Great job !used Ross’s services more than once tough casting/ chimney removal/ roof repair ! Great job done every time !
Reviewed on Facebook
Moira Muir
Hi Ross
Just wanted to say thank you so much for all your advise regarding the work I need done. I will be in touch again.
Mx
Reviewed on Facebook
Tracey Carnochan
Ross is a reliable hard working man who will go above and beyond to do the job you want, 100% satisfaction guaranteed, jobs always done to a high standard would definitely recommend �
Reviewed on Facebook
Roughcasting s
Great service , very competitive