CF14, Cardiff
Remson offers a wide range of IT Support and Consultancy services from individual users to larger organisations. We listen carefully to the needs of our clients and offer solutions to suit all budgets
4 customer reviews
Charlott McAnsh
Absolutely five star service. Aled made the process very easy and did a fantastic job even with an awkward building. Would highly recommend Remson IT Ltd.
Reviewed on Facebook
Laurence Cope
At Amity Web we design and build websites and host them for customers. So it's vital we provide a secure service to protect them. Aled provided a cyber essentials certification service, helping achieve a high standard of security level. Very pleased with the service! Thanks. More...
Reviewed on Facebook
Mark Cobley
Computer Repair
Remson IT Ltd were excellent in their approach, and Aled Williams’s commitment to his work, as well as his time management, skills and etiquette were second to none. I firmly believe that he will prove to be an asset for any client, and his ideas and proactive measures will definitely help an individual client, and no doubt any organisation. Remson IT Ltd will help your computers, whether an individual or indeed a corporation. More...
Sharon Lewis-Connolly
Couldn’t have asked for better service. We were offered staff training sessions and Aled was only a phone call or an email away when we needed help. Highly recommended, would definitely use their services again. Diolch am bopeth! More...
Reviewed on Facebook
What do you love most about your job?
We pride ourselves on listening to our customers needs and try to taylor our solutions as best we can to those needs.
Integrity is important to us and we would rather turn down a job if there's any risk of the customer's budget
What inspired you to start your own business?
The idea for starting Remson came feeling customer frustrations as to how other companies manage their IT requirements. We felt that so many companies are very inhibitive in their service offerings. Our main focus is customer satisfaction which ought to be a very simple ethos.
Why should our clients choose you?
It's simple - we really care about our customers and we want people to be happy with our service
Can you provide your services online or remotely? If so, please add details.
We are happy to provide remote services, where possible.
What changes have you made to keep your customers safe from Covid-19?
We are always happy to accommodate remote service. We use cotton gloves when handling customer devices and also wipe down the device with antibacterial cleaning solution before returning the devices.
Operating System Recovery
To recover your operating system after virus infection or software corruption
Operating System Upgrade
To upgrade your computer operating system to the latest version