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Puppy Tales Pet Services

Newport

(26)
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‘20 Certificate of Excellence, 2020

About

We have lots of spaces for 1-2-1 sessions!

My name is Lucy and I'm an animal lover! I grew up in Kent where I dreamed of having a house full of animals but unfortunately my mum was allergic so only owned small furries (who I adore) but had always longed for a dog of my own.

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2 hires on Bark

Videos (1)

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Reviews (26)

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5/5

26 customer reviews

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11 October 2019

Lucy is amazing! she really helped us sort naughty Bella out. high recommend any one going to Lucy for puppy training

Reviewed on Facebook

10 October 2019

Just completed our 6 weeks puppy training sessions. Lucy is a great trainer and dedicated to her job. She makes the class fun, give great advice and knowledgable. Will definitely recommend to others. Thanks for having us More...

Reviewed on Facebook

30 August 2019

⭐️⭐️⭐️⭐️⭐️ We couldn’t be happier with the service puppy tales delivers. Lucy is fanatic, we have used both walking service and 6 week puppy school. Lucy has answered all our questions and offered some great support and guidance. Lucy also has a online shop and fitted our puppy for a harness. The harness has been a God send and really helped with lead walking. We look forward to using puppy tales for the new courses that will be running as well walking service. More...

Reviewed on Facebook

30 August 2019

Great 6 weeks of puppy training, professional and friendly. Benji says thank you

Reviewed on Facebook

2 May 2019

Lucy and Molly are absolutely brilliant with our miniature Dachshund Murphy! Molly has been helping out with Murph since he was a young puppy. Doing puppy visits and then later taking him on pack walks. She even works on recall and training with him when he’s out! Murph adores Molly, and Molly is so patient with him and his Dachshund ways. We get updates every time, and regular photos! Couldn’t recommend these guys enough! Super professional but super kind and friendly too! More...

Reviewed on Facebook

4 March 2019

Hugo absolutely loves his walks from Puppy Tales. Lucy and her team are so reliable and amenable which leaves us reassured Hugo is being looked after and is having fun. Thank you all!

Reviewed on Facebook

20 February 2019

Excellent 1-1 recall training session. Lots of advice and good follow up email. Thank you Lucy.

Reviewed on Facebook

29 December 2018

I have a rescue dog who has neen very nervous. Lucy and Molly have done wonders with him and he will soon be starting walks with another dog. I would definitely recommend Lucy and her team More...

Reviewed on Facebook

23 December 2018

Fantastic, reliable service and really good value for money

Reviewed on Facebook

23 July 2018

Friendly, knowledgable and amazing with my puppy! Awesome!

Reviewed on Facebook

23 July 2018

I can't reccommend Lucy enough! She was professional, friendly and offered very reasonable rates. My cat liked her so much he even brought her a mouse shaped present ☺ I will definately be using her again in the future.

Reviewed on Facebook

23 July 2018

Happy with the service, good advice and tips from Lucy that I will now put into practice with Roxie, Roxie enjoyed meeting Lucy. Thanks for your help and we might need you back for more training. More...

Reviewed on Facebook

23 July 2018

Lucy visits Marlee our 4 month old Beagle 3 times a week when we are at work. Marlee instantly took to her and looks forward to Lucy's visits and walks. We have found her very professional and trustworthy and would highly recommend her. Marlee definitely agrees � More...

Reviewed on Facebook

23 July 2018

Lucy was brilliant with my foster cat Gremlin, she made time to get to know him which is amazing and and show how good her rapport with animals is as he was very shy. .Lucy was also brilliant with me, hate leaving my animals and being sent pictures and updates helped no end. Thank you so much... More...

Reviewed on Facebook

23 July 2018

Lucy was kind enough to come and sit with us whilst my mummy went to her birthday party, this put mummy’s mind at rest as she was then able to enjoy her night out without worrying about what we were getting up to, especially as Jemima (a rescue doggy) doesn’t like being alone and has separation issues. Lucy made sure that we were comfortable and happy with her being here and she snuggled up with us both on the sofa giving us lots of cuddles and treats so we didn’t feel lonely or left out. We would definitely recommend Lucy and Puppy Tales to anyone looking for someone to cuddle with while their mummy’s and daddy’s are away! More...

Reviewed on Facebook

23 July 2018

From the very first contact Lucy was brilliant, so accommodating and really responsive and reassuring. Lucy and Ellie came to visit and we knew we had made the right choice. Ellie looked after Frank and Charlie for 4 days and she was brilliant. The boys were so happy with her. She kept me updated and followed all our instructions. I would not hesitate to recommend Lucy and Ellie and we will definitely use them again. Thank you for everything. �� More...

Reviewed on Facebook

23 July 2018

We contacted Lucy about visiting our puppy Labrador Berry whilst we were at work. Her initial correspondence were prompt and professional, and she came to visit Berry in her home to help us decide if her services were right for us. We could see Lucy has a true passion for dogs. She filled us with confidence, and we are really happy we chose to use Puppy Tales. Lucy is reliable, and Berry really looks forward to seeing her. The visits helps us by knowing Berry is happy and safe during the day. Lucy is attentive to the commands and routines Berry is learning, and helps with training we are doing. We would definitely recommend Puppy Tales to others. Jackie and James More...

Reviewed on Facebook

23 July 2018

Lucy has been fantastic with my pooch - very patient with her personality and amazing and communicating in a polite and helpful way. Glad we found her! 100% recommend.

Reviewed on Facebook

23 July 2018

Lucy immediately had a great rapport with our 4 cats, with 3 of them queuing up for her attention and even the shy one coming to say hello. She looked after them well whilst we are away and I am confident about leaving them in her care in future. More...

Reviewed on Facebook

23 July 2018

Could not ask for a better dog walker! Lucy has been walking Holly a few times a week for a couple of months now, she is amazing and is one of the best things that has ever happened to Holly! And to us of course! She really knows her stuff and I wouldn't have anyone else now. Plus the treats she sells are brilliant, great value for money and keep her entertained for a long time, something which is quite rare! Thank you for everything you do Lucy �� More...

Reviewed on Facebook

23 July 2018

We were really anxious about getting a dog walker with them being trusted with our key. But Lucy made us feel reassured from the beginning and Monte our french bulldog absolutely loved her. We were definitely sure we picked the right person.
Since using Lucy for the last 4 months we have been very impressed. She keeps us updated on Montes progress as we asked for advise on training due to him still being a puppy. He has come on leaps and bounds with Lucy in his life. Highly recommend to everyone we meet.
Thank you for your hard work Lucy ��
More...

Reviewed on Facebook

23 July 2018

Lucy has been brilliant so far with our gsd Chloe. She is not always the easiest dog,a strong willed,cheeky thing at times so she need someone who would be confident with her. She had been really good for Chloe and she loves walking with Lucy! She walks her twice a week and it looks like she has a wail of a time. Lucy also helps in an ad hoc way when needed which is so useful. Good value for money too!! Thank you Lucy!! More...

Reviewed on Facebook

23 July 2018

I can’t believe I’ve not wrote a review sooner!
I can not recommend Lucy enough. I worry about leaving our dogs with anyone but felt reassured from day 1 that our three were in the best of hands. For the first time in a long time, we left our dogs for 2 whole weeks and had lucy stay at our home and I can honestly say I didn’t worry once! We had regular chats, pictures and updates and the whole gang were very well looked after - they weren’t even that bothered when we got home so must of had too much fun without us =*) . One of our dogs is reactive and i never let anyone walk him but lucy is so good with him, very understanding with his needs and also keen to keep up with his training. Our three all absolutely love lucy - as do we and the only complaint i have is that we can’t take lucy with us when we move soon!! Hands down the best person you could have to look after your animals. Thank you SO much Lucy for everything you’ve ever done x More...

Reviewed on Facebook

11 February 2018

We contacted Lucy about visiting our puppy Labrador Berry whilst we were at work. Her initial correspondence were prompt and professional, and she came to visit Berry in her home to help us decide if her services were right for us. We could see Lucy has a true passion for dogs. She filled us with confidence, and we are really happy we chose to use Puppy Tales. Lucy is reliable, and Berry really looks forward to seeing her - they truly have a bond. The visits help us by knowing Berry is happy and safe during the day. Lucy is attentive to the commands and routines Berry is learning, and helps with training we are doing. We would definitely recommend Puppy Tales to others. More...

Reviewed on Google Maps

12 October 2017

Amazing! Super reliable, friendly and knowledgeable! Everything from training to visits and walks, Lucy should be your first port of call for all of your pets needs!

Reviewed on Google Maps

11 October 2017

Excellent, reliable and trustworthy dog walking service. I can't recommend highly enough!

Reviewed on Google Maps

Q&As

My Dobermann Nova inspired me to start my business. She was always a nervous puppy and this fear developed when she had bloat at 15 weeks requiring an overnight visit to the vet. I have worked hard to ensure she is comfortable in the presence of dogs and people and that I am able to read her body language effectively to ensure this.

Yes, we can do consults over whereby video conferencing.

Services

I am a force free, reward based trainer.

I will only use positive methods when working with dogs. I believe in combating 'bad' behaviours by teaching an alternative behaviour.

During these private sessions, I will help to train you to train your dog to become a more balance and behaved member of your family, both at home and out in public. We use force free, science based training to reward your dog for doing something that we like - this may be through verbal praise, toys or treats.
Dog training involves having patience, the motivation and also understanding. We can teach our dogs to engage with us by positively reinforcing behaviours we do want with fun reward based games.



Training sessions are conducted in the comfort of your own home however, we can venture outside into the local area depending on what training is being done.
After the session, I will send you an email with a summary of what we with through during the session as well as a follow up email a week to 10 days after the visit.

Examples of some of the areas I currently cover are:
● Basic commands, slowly building criteria & duration
● Fun games to help boost your relationship - including trick training
● Pulling on the lead
● Lack of recall
● Jumping up
● House training
● Crate training

Our walks include both physical (running) and mental stimulation (finding treats, tricks and much more) but just aim to be super fun for your dog!

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Puppy Tales Specialises in solo walks!



Solo walks are great for dogs who are reactive, over-excited or require on-lead walks. These can be catered to your dogs training programme.



We are happy to walk reactive dogs - we are completely aware of maintaining a safe distance for the dog and to keep them under their threshold.



We try to include basic training whilst walking including recall and loose lead walking however, walks are mainly to ensure your dog gets a break during the day and has a fun time! If you are working on specific issues with your dogs then please let me know and we can see if we can cater these into their walks.



We do walk small groups of dogs (2-3) dogs who are well matched and happy to be in each others company.

We use online video conferencing so we can see you and your dog to train remotely.