Hatfield
For more than a decade, Promedica24 have been providing live-in care to vulnerable adults as a genuine alternative to residential care homes. We opened our first offices in Warsaw, Poland, in 2002 and since then, have expanded through Germany and the UK to become Europe’s largest provider of specialist live-in care.
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15 customer reviews
Robert James
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Lynne Jury Newton
Excellent service Great staff
Reviewed on Facebook
Jon Collyn
the clarity of what you as a care home do and also the respectful attitude that your staff has on that video it far superior than the care home my ended up in my fondest regards to you all at promedica24.co.uk
Reviewed on Facebook
Paul Benson
Promedica24 offer a live-in care service to allow unwell people to stay in thier own home. Personal care is offered, you choose the independance and freedom that a care home can not.
Reviewed on Facebook
Jonathan Rooney
If your looking for live in care then look no further! I honestly can say that if you have a loved one, someone very close to you and you want them to have the very best care then give Promedica24 a call! :-) x
Reviewed on Facebook
David Daniel
I WOULD RECOMMEND ALL SERVICES :-)
Reviewed on Facebook
Charles Leo
Hi friend, Do you need a loan so urgently if yes kindly contact this good company where I got my loan of £10,000.00 from through this email: techfundingloancompany@gmail. com or whatsapp: +1 281 930 6061 More...
Reviewed on Facebook
Terrie Johnson
Great care workers, very understanding of people’s needs and wants, if you want Live in Care as an option to Residential I highly recommend Promedica24
Reviewed on Facebook
Tibor Istvan Dusnoki
Great carers! They do their absolute best to make clients happy.
Reviewed on Facebook
Jolanta Markvaldiene
Reviewed on Facebook
Rish Amod
Reviewed on Facebook
Laura Ferrick
Keith and Paula are amazing to work with. They worked tirelessly through the day to capture moments that none of us had even thought about. They were very warm and loving through any stress in the day which made everyone relax. My bride and groom were very happy to have this wonderful team capturing special moments they will enjoy forever. I personally had a wonderful time working with them and cannot wait to be on site with them again. Top professionals with a very keen eye for beautiful details and moments. Thank you Keith and Paula for a wonderful day we will have unforgettable memories to look at thanks to you. Cheers! Laura More...
Reviewed on Facebook
Paweł Pokora
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Bob Marsden
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Stewart Cormack
Reviewed on Facebook
What do you love most about your job?
I love my job. When someone I care for says thank you, or tells me they'll look forward to seeing me next time, I feel this lovely inner glow and it stays with me all day.
What inspired you to start your own business?
As one of our carers says, there's nothing better than seeing someone smile, knowing that you helped cause it. As another says, they learn something new every day. And every day is different, which helps you grow as a person as well as professionally. Caring actually teaches you about yourself.
Working in care gets rid of all the usual perceptions about older people. Too much of the time old people are treated like another species, but working with them soon makes you less judgemental. Older folk are just as smart as any other age group, just as funny, just as entertaining, kind, warm, interesting and generous. And their age means they have all sorts of amazing stories to tell. Best of all, they actually have the time to share those stories and pearls of wisdom, as well as listen to your own stories. It's an intimate role and it means you inevitably develop a close relationship with the people you support.
“I love my job. When someone I care for says thank you, or tells me they'll look forward to seeing me next time, I feel this lovely inner glow and it stays with me all day.”
It's great to realise that retirement doesn't have to mark the end of a useful life. Our carers are often reminded that new experiences and opportunities are around the corner no matter what age you are.
Why should our clients choose you?
Live-in care – also called ‘care at home’ – has been preserving people’s independence and dignity for years in the UK. Care at home means our care workers live in your home as a companion to assist with everyday tasks like cleaning, cooking and personal care. This way, you or loved ones who could benefit from care support, can keep active and stay at home where they are most comfortable. Companion care workers also support those with more advanced care needs like dementia, disability and stroke so that families can be confident that their loved ones are safe, comfortable and getting the most out of life. Our unique service enables us to provide live-in care within a short timeframe or deadline, anywhere within England, including rural areas
Person-centred home care focuses on individual needs
Person-centred home care focuses on individual needs
Personal care services by Promedica24 provide 1-to-1 support rarely, if ever, available in care homes. Our dedicated carers help maintain quality-of-life, normal routines and lifestyle, understanding and adapting to specific care needs.
Because everyone is different, each of our clients receives a personalised care plan (developed from our care assessment tool). A shortlist of highly trained carers is drawn up who are matched to you on personality, lifestyle, hobbies and interests, as well as care requirments. Your chosen home carer will then stay for up to three months before they take a break to alternate with another carer, selected from your current shortlist.
Person-centred care brings you into the decision-making process for your own best health and wellbeing. Our clients are always treated with dignity, compassion and respect, but we aim to do even more than that. That’s why we work collaboratively with you so that you can enjoy your life at home in the best possible health.
It’s so important to us that our clients are able to retain as much independence as possible, not least if personal care needs grow. Living at home minimises the stress and pressure people often feel when health or circumstances change.
Our person-centred home care helps maintain a sense of balance with an individual’s surroundings and immediate environment, exactly as they have always been enjoyed – and continuing, or potentially even starting up – participation in local communities.
Companion care
Friendly companions at home
Have you considered companion care for you or your loved one? Flexible live-in care, provided at home, helps you stay living in the place you prefer for as long as possible, whether elderly, disabled or vulnerable, to take the strain out of many activities like, for example, shopping, cleaning or cooking.
Companion care services provided by Promedica24 is likely to be your perfect solution. You can engage a live-in carer for company and support for as few or as many hours that you prefer. You (or a loved one) can then rest easy knowing help is always near at hand.
Who to choose for companion care?
We select companion carers based on our customers’ interests, personality and lifestyle, to provide a suitable fit. You or loved ones can then continue living at home to enjoy a better quality of daily life enjoying the benefits of our 24-hour live-in care service. You’re able to keep the same companion for up to three months before choosing another home carer (your original companion may return for an additional period).
Companion carers won’t take over your home – they are simply there to make life easier. For example, they can plan and prepare meals or assist with washing and cleaning-related tasks; it’s your choice how involved they get. Our clients will never be lonely or isolated, but they are able to take some “me” time whenever they choose.
Companion care – typical service and benefits:
Supporting an independent lifestyle
Accompanying to appointments
Ensuring medication is taken on time
Cooking, cleaning and domestic activities
Shopping/prescription collection
Activities and social functions
Managing personal budgets and diary support
Supporting early phases of dementia
Respite care at home (short term)
A helping hand at home when you need it most
Recovery from stays in hospital or unexpected illnesses is understandably easier when short term help can be arranged at home. Promedica24 can provide such respite care for periods of 2-to-6 weeks to aid a smooth recovery and comfortable transition back to health.
Everyone needs a rest from time-to-time and our respite care service offers vital temporary relief for many people (such as relatives and friends who have voluntarily taken on a carer role).
Imagine having someone trustworthy who can take over the reins so that you can enjoy a holiday or a much needed break from being a care worker. You can return feeling rejuvenated and always aware that it’s possible to call on our respite care help any time in the future.
Caring isn’t just our profession, it’s our vocation and passion; our carers are here to make life as bearable as possible at the most difficult of times. Promedica24 provides respite care near you, 24-hours-a-day, seven-days-a-week.
Respite care for end-of-life
Respite assistance is also available for end-of-life care to support families and friends at what can be an extremely emotional and traumatic time. Our live-in care workers alleviate some of the challenging burden, managing daily support tasks in the background, allowing you to spend precious time with your loved one.
We understand short-term respite care services can often be required with just a few days’ notice. Because of this, we ensure we act as swiftly as possible. After an in-home care assessment, we can gauge care needs, draw a shortlist of live-in carers and then place your chosen care worker(s) in the home within as little as 3-to-5 days
When selecting a care worker for you or your loved one, we don’t just select based on skills relevant to your particular health needs. We also aim to match carers to your interests, personality and lifestyle so that we can select care workers for you to choose from who are a good fit.
Urgent care, Emergency live-in care
Rapid response home care
Do you have emergency or urgent care needs? Contact Promedica24 now to arrange swift, almost immediate urgent live-in care. We respond quickly – but you are still able to consider a suitable selection of care workers.
To choose a live-in carer you are happy with, it is important to complete our in-home care assessment. Matters such as appropriate interests, personality and lifestyle are considered before several matches drawn up.
We aim to find a suitable live-in care worker in as little as 3-5 days. After choosing someone who seems a good match, home care can start immediately; exactly where you belong and prefer to be.
We can supply fully trained care workers to support loved ones as quickly, and often quicker, than trying to organise care with family and relations. Our care workers also come with knowledge and experience to support specific health and recuperation needs.
Urgent care for recovery
When medical emergencies strike it can be traumatic. Whatever might cause the need for urgent home care, many of our clients feel their confidence has been badly shaken. So our live-in care workers work to help re-build strength and resilience.
You may not need our service for long and that’s fine, but you may find one of our companion care workers offers comfort and ongoing support after our emergency live-in care services are no longer required.