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Premier Roof Systems

Jarrow, Tyne and Wear

(42)
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About

Premier Roof Systems specialise in all types of conservatory roofing projects and have a team of professionals on hand to take care of any and every situation. Our reputation has been built on reliability and a high level of quality. Solid conservatory roofs are just one of the many services we offer.

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Reviews (42)

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5/5

42 customer reviews

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23 December 2019

What excellent all round service from quotation to final delivery stage of our roof lantern! Staff were extremely pleasant, helpful and knowledgeable and went the extra mile to ensure everything went swiftly and smoothly. Delivery was quicker than advised. Technical manuals for installation were very detailed and comprehensive. Installer/builder will certainly recommend this company to future clients. The lantern was made to high quality technical specifications. Excellent experience all round. More...

Reviewed on Facebook

18 December 2019

I purchased a 3m x 1.5m koniche lantern. The product was delivered on time and in prestine condition. I needed further advice during installation and was answered by very friendly and great advice.Thankyou.

Reviewed on TrustPilot

27 November 2019

Anthony is a true credit to Premier Roof Systems who delivered a brilliant and personable service tailored to our needs and was very helpful. The process was smooth from start to finish and I couldn't recommend them enough, no need to even bother looking elsewhere. Jay More...

Reviewed on TrustPilot

22 November 2019

Very helpful and making sure that I received the correct items so there would be no regrets.

Reviewed on TrustPilot

22 November 2019

Very nice product delivered on time. Would recommend.

Reviewed on TrustPilot

16 November 2019

Good service, quickly delivered and at a fair price.

Reviewed on TrustPilot

16 November 2019

Brilliant service, product is as described, bought a korniche sky lanterns. Easy to install and the best thing was that their was a video on there website to show the whole process. Excellent customer service.

Reviewed on TrustPilot

15 November 2019

Very professional and helpful service, I will definitely recommend.

Reviewed on TrustPilot

16 October 2019

Easy to deal with and very accomodating company. Also a fantastic looking skypod I am very happy with the service and item. Answered all my father's questions before hand of what opening needed etc before I ordered item. More...

Reviewed on TrustPilot

5 July 2019

very good value for money

Reviewed on TrustPilot

20 May 2019

A perfect customer experience. Chris and his team have a real focus on customer satisfaction and it shows throughout the whole company. Premier Roof Systems demonstrated a very professional service as Kristen dealt with us from the initial contact and maintained regular communication with us to keep us informed of progress.The team of installers were very polite and courteous whilst putting a huge focus on quality which has resulted in a product we are very, very proud of.A huge thank you to all of the Premier team for providing us with a pleasant and completely pain free experience!! More...

Reviewed on TrustPilot

18 May 2019

Easy to contact and helpful. Amazing product superbly made to make its installation as simple and secure as possible.Delivery was as planned and packaged for maximum protection.

Reviewed on TrustPilot

7 May 2019

Absolutely first class. Living on the Isle of Wight can cause huge problems for mainland ordering and delivery etc but Premier Roof Systems had no issues what so ever with our order of 2 roof lanterns. Communication was amazing and delivery was effortless. I wish more people on the Island was aware of this company and their products. Both roof lanterns installed, zero issues. More...

Reviewed on TrustPilot

13 April 2019

Excellent service, quality and customer service

Reviewed on TrustPilot

4 April 2019

Excellent service will definitely recommend.Very helpful customer service and back up Arrived when promised and very well packaged. Product, Korniche roof lantern was excellent and very quick and easy to fit More...

Reviewed on TrustPilot

27 February 2019

Absolutely fantastic service from Premier Roof Systems can't fault their work at all. Work commenced quickly from the date of quote and was completed in a matter of days. We had the old roof removed from a large conservatory and replaced with a tiled roof. The standard of work was excellent and the guys on the job were friendly and minimised mess as much as possible. Once the job was completed they spent a good amount of time tidying and cleaning the back of the house as well as the garden area. Wouldn't hesitate to recommend this company to anyone. More...

Reviewed on TrustPilot

11 December 2018

Replacing a polycarbonate conservatory roof with glazing panels was long overdue but we couldn't be happier with the completed job which has transformed the space and given an old conservatory a new lease of life. I was concerned that some aspects of the existing installation would present a challenge but I was thoroughly impressed with the 'can do' attitude which came across from Chris and his team, Keven & Anthony put in a couple of formidable shifts to get the job completed over a weekend and a follow up job to replace a window from the kitchen has concluded a thoroughly successful upgrade. The only hiccup was when the dog ate Kevin's pizza but no lasting after effects. More...

Reviewed on TrustPilot

5 December 2018

Fantastic service from start to finish, easy to put together and install, it looks great, highly recommend, thank you

Reviewed on TrustPilot

1 December 2018

Just want to say thank you to Chris and all the team at Premier Roof Systems. Excellent product, service and installation experience from beginning to end. I spent quite a while researching all the various options and alternative suppliers on line before deciding to go with Premier and am very happy I did. In my opinion the best quality and value roof light supplier / installer in the UK today - recommended. More...

Reviewed on Google Maps

29 November 2018

Responsive customer service. Good quality product.

Reviewed on TrustPilot

8 November 2018

Really easy transaction, great customer service, they kept me informed when delivery was and I couldn't fault them. Thank you!

Reviewed on TrustPilot

5 November 2018

Just want to say thank you to Chris and all the team at Premier Roof Systems. I spent quite a while looking at various options and other suppliers before deciding to go with Premier and am very happy I did. Very easy and helpful to deal with, no pressure sales, all the options and process explained clearly, the roof light was supplied and fitted exactly as promised with minimal mess and disruption and has totally transformed our extension - recommended ! More...

Reviewed on TrustPilot

1 November 2018

Just had a Korniche Roof lantern from Premier Roof Systems and couldn't fault neither the company or the product. Customer care was impeccable and would recommend to anyone.

Reviewed on Google Maps

1 November 2018

Recently received my Atlas Flat Rooflight from Premier Roof Systems, and it has transformed my kitchen. I couldn't have asked for a better company to purchase from; how they dealt with my order, attention to detail, reliability was all top drawer. More...

Reviewed on Google Maps

3 October 2018

hi we bought two korniche roof lanterns one at 1.0 m x1.5 mtrs and 1.5 x 3 mt they came beautifully wrapped and with clear instruction ,the only problem we encounterd was when we came to install them on the roof the smaller of the lanterns went on great the large lantern was very difficult to install because the glass was 3 mtrs long very difficult to get on roof and get into position, there was no indication that it would be in one 3 mtrs long lentgh the companies videos lead you to think it will be in at least two parts not very helpful also the ridge end caps are very loose when put on to finish product , overall a lovely looking product reasonably easy to fit but could do with a few modification to make it easier to fit, not the look we wanted we wanted a more traditional look so because it doesn't have a split bars it looks very modern not the look we really wanted for a Georgian property

Reviewed on TrustPilot

27 September 2018

Excellent, I bought a Korneche roof light. I spoke to premier beforehand for technical advice. It arrived when they said and went together as it was supposed to.

Reviewed on TrustPilot

27 September 2018

Kornice roof lanten is fantastic Only one prob was the glass was stacked on timber and the sealing compound was stuck to this and had to be trimmed back to enable the bead to fit This is direct from glass company so no reflection on premier Premier were fantastic through out the sale and deliveryThis is the best roof lanten that I have fitted

Reviewed on TrustPilot

26 September 2018

Really good service - I bought one of the Skypod skylights. Great price and delivered on time. Well packaged. Recommended very much.

Reviewed on TrustPilot

19 September 2018

Very good service, accommodating and good communication

Reviewed on TrustPilot

19 September 2018

Great product, great service , arrived on time in first class packaging ( which is being re- cycled into a shed!) easy to put together and looks fantastic. Really appreciated the personal phone calls checking on dimensions. 10 out of 10. More...

Reviewed on TrustPilot

19 September 2018

Straight forward no problems and delivered on time

Reviewed on TrustPilot

19 September 2018

Excellent value for money. Went together really well.

Reviewed on TrustPilot

10 August 2018

Thank you so much for the brilliant job you have done for me in my conservatory. the quality and style offered by Premier Roof Systems and at a price we could afford, how could we resist!

Reviewed on Facebook

10 August 2018

Best roofing firm in the north east! True value for money, fast and efficient, very clean.
Also has the customers interest at heart, highly recommended!!!!

Reviewed on Facebook

4 June 2018

Premier Roof Systems replaced a 16 year old conservatory roof for me in 2016.The work was carried out well and at very reasonable cost. The workmen were obliging, worked quickly and efficiently and tidied up very well when finished. This year they have replaced a number of double glazing units which had failed, again the work was carried out quickly and well by friendly and efficient staff with no mess.I can thoroughly recommend Premier for their service, quality of work and reasonable prices. More...

Reviewed on TrustPilot

4 June 2018

Great product and service,Price was best on the net.Backup service faultless.Very fast delivery.Could not have been better.

Reviewed on TrustPilot

30 May 2018

We are extremely pleased with our solid guardian roof. Chris was extremely helpful with the design options and the installation crew were true craftsmen. The plastering and installation of the spotlights were again first class. Highly recommended. More...

Reviewed on Google Maps

11 May 2018

I normally don’t post reviews but this company is well worth my writing time.After spending a large number of hours researching which roof lantern to install we decided to purchase a Korniche roof lantern from Premier Roof Systems. Their pricing and delivery proposition were very competitive which is why we went ahead. Firstly, we ordered a lantern which was too big so had to ring to cancel and place a new order. Karen at Premier Roof Systems was amazing throughout this whole transaction and let me tell you it wasn’t their issues it was ours. This is where the story begins...We were up against builder’s deadlines to have different projects completed on the house and the lantern was one of those tight deadlines. I rang Premier Roof Systems to see if they could expedite our order and told them our situation. Karen was on the case and went out of her way to make sure this went smoothly as possible. Several days later we took delivery and the builders were put to work but unfortunately, there was a mishap (I won't go into those details as it's still fresh in our minds as I watched it happen:-() which resulted in us phoning Karen explaining what had happened. Karen was on the phone with the manufactures and pulled out all the stops to get a replacement window (would like to add this is May Bank Holiday) sent as quickly as possible. Karen, you saved us and I truly mean this...thank you to Premier Roof Systems.If there were awards for the best customer service company...I'm sure Premier Roof Systems would be market leading. What they have done for us is more than words on a piece of paper can say because it's heartfelt. We now have your lantern installed and it has a story behind it. Their commitment to their customers is first and foremost. They are extremely professional and I would highly recommend this company to anyone looking at using their service....you will not be disappointed and I truly mean this.Well done to Karen and Premier Roof Systems as you deserve all the praise you receive and more. Thank you once again More...

Reviewed on TrustPilot

19 February 2018

Premier Roof Systems are a very professional, quick responsive, easy to do business with and very competitve.The staff are very approachable and knowledgable. I initially made an enquiry back in November and made numerous changes and recevied replies back very quickly. I ordered a Skypod roof lantern 5m x 1.5m and received it in February, as planned, very well packaged with clear instructions.The lantern was well made and i was able to fit the framework with little effort. The glass being a two man job.Very impressed with the service from initial contact through to installation.I would definitely recommend Premier Roofing Systems . More...

Reviewed on TrustPilot

20 January 2018

I purchased a Korniche roof lantern from Premier Roof Systems. They were the most cost effective for the system required. I had a short delay in getting my roof ready from when the system was delivered ... and when I unwrapped a couple of the items it became apparent that they had been damaged in transit. However I called Premier Roof Systems and they had a new set of these items delivered to me the following day!I have used many companies, but this companie does honour it's commitment to customer service!! Highly recommend! More...

Reviewed on TrustPilot

14 November 2017

Bought a sky pod, service was great, delivery came when they said it would and the online help video was spot on. Very pleased with the outcome!

Reviewed on TrustPilot

7 November 2017

Good experience start to finish. Good communication, they delivered very quickly, very good product. Would highly recommend!

Reviewed on TrustPilot

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