Pivot Care Group Limited
London
London
Pivot Care Group Limited is a CQC registered domiciliary (Homecare), Reablement and Social Care provider in Sutton, Cheam, Carshalton, Wallington, Worcester Park, Waddon, Epsom Ewell and Surrounding area.
We are set up in ensuring that service users are supported to live well in their own home or in a place they call their home
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What do you love most about your job?
Seeing our clients living well in their home.
Seeing our clients regaining lost self care Skills
What inspired you to start your own business?
Caring for my Grand parent and the zeal to make positive impact in the life of any one that I have the privilege to come support
Why should our clients choose you?
Our Commitment to you
What makes our homecare services standout is that we put you first. Our aim is to provide you with the same standard and quality of care that we would expect for our own friends and families. To deliver care which improves the lives of people and that treats them, and their families, with love, respect, dignity and compassion. We believe that everyone is unique, we value that uniqueness in everyone and see everyone as an individual this means that your care and support is tailored to your needs. We work with you and your friends and families in ensuring that you stay in control of your own for as long as you are able to.
Pivot Care Group Limited’s services are flexible and respond to your changing priorities and needs. We work in partnership with your, your friends and families to ensure that you are in control of your own care as far as you are able. We will always ensure that actively involved in your care and support, this is why we always listen carefully to what you tell us about how you want to receive your care and support.
We will contact you to introduce ourselves to you and to ensure that we are responsive to your changing priorities we will allocate a care coordinator to you who will work with you in ensuring that your package of care runs smoothly.
We go the extra mile!
We do not put profit above quality.
What changes have you made to keep your customers safe from Covid-19?
Pivot Care Group is keeping fully abreast of developments relating to the continued spread of Coronavirus (COVID-19) across the UK and Ireland. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation evolves.
Pivot Care Group is committed to ensuring all steps are taken to protect the health and wellbeing of all our colleagues and service users.
Pivot Care Group continues to work closely with Department of Health and Social Care, Care Quality Commission, NICE Guidelines and PAMMS order to protect colleagues and customers and maintain service delivery. Pivot Care Group office is keeping their Business Continuity Plans constant review as we have now triggered our Severe Infectious disease pandemic action plan in our Business Continuity Plan and we continue our preparation for a possible further escalation of the outbreak.
All our staff has completed a 2 days Refresher training in Infection Prevention and Control, Corona Virus Awareness, COSSH and Health and Safety at Work.
We have ensured that we have every appropriate PPE in stock
We are checking on all staff in ensuring that they are following government instruction and Guidance and ours on how to keep themselves and their service user’s safe.
Personal Care
Supporting/ supervising our residents with their daily living activities in a person-centred manner and in a way that improves their confidence and encourage them to be independent as possible.
Working in manner that improves their self-determination and encouraging them to achieve their set goals and aspiration.
We set our focus on providing tender loving care to all our residents in a manner that does not take their independents, respect and self-esteem away
Here are the example of personal care services we will offer our resident while they are in our care –
Assisting/ prompts/ supervise our service user in the below aspect of daily living
Administration of medication in accordance with their care plan and the wish of the service user
Meal Preparation in a safe and inclusive manner while respecting residents wishes,
culture and believe
Eating and drinking
Continence management (assisting to the toilet, changing of incontinence pad, empty catheter bags, convene catheter, commode etc)
Washing or bathing, dressing, oral care, care of skin, hair care
Social inclusion such as supporting residents to attend church services, mosque, visit families and friends, day centre, hospital appointments, visit other community services
End of Life Care
Working with the Service user, their family and support network in ensuring a pain free and dignity end of life care for our service users.
Support them with
washing and dressing
Oral Care
Skill Care
Pressure Care
Emotional Support
Reablement Care
We support our service users to regain their lost skills in day to day living activities, social inclusion and Personal Administration in their own home will adopt doing with model with strength based and outcome focuses approach in ensuring that we achieve a better outcome with our clients.
Our Reablement specialist trained support worker, care coordinator / Supervisor and a dedicated risk assessor will work with you , Community Independent Service and your support networks to ensure that our clients regain independence , motivation and confidence in achieving their set goals.
