People Support
SY16, Newtown
SY16, Newtown
People Support provide support, assistance and home help services to individuals. People Support Ltd is a registered care provider by the Care Inspectorate Of Wales. We are also registered with Dementia Friends and the UK Parkinson's Excellent Network.
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How long have you been in business?
People Support is a newly formed business however the services have been run by smaller enterprises for the past 7 years.
People Support is built by people who have been affected by lack of quality care and support and as a result values its self as a quality caring service provider with the outcomes of the individuals always put first.
Do you bring your own equipment and supplies?
Cleaning equipment can be provided at additional costs
On day trips we use company cars and are also able to have access to disability cars to reduce the barriers of those with mobility issues.
What do you love most about your job?
People Support is all about the people we provide services too. We care about the people and that is why we named the business after people.
We are proud to only hire caring quality staff and strongly believe that we are the best in what we do.
What inspired you to start your own business?
At the age of 9 my gran was diagnosed with terminal cancer and required care for four years.
My gran was a proud lady and would not accept care from any agencies as she didn't trust them.
This meant that my mother became her sole unpaid carer. Looking back until the age of 13 I rarely spent time with my Mum because she was caring for Gran, back and forth to hospitals, appointments and ensuring that she was okay.
This meant that I would regularly be in afterschool club, dropped off at school early and friends houses.
At times we would go to hospital appointments with Gran and being a child I would be busy which would stress Gran and Mum out more.
As a result it has been my aim to try and reduce these barriers and provide a quality, trusting caring services to individuals to reduce barriers and ensure that all individuals have access to the support that they require.
I have experience of setting up and managing
- Drop in Centres
- Housing Support Services
- Care Services
- Employment Support Services
As a result I decided to use these skills to build a business around my values and overcome the barriers of other organizations.
Why should our clients choose you?
We are a friendly caring professional business. Our business was created on the basis of personal experience and a warm heart.
We will listen to our service users, act on what our service users say and ensure that our service users are always happy with the service provided.
Can you provide your services online or remotely? If so, please add details.
No we are unable to offer services remotely at present.
What changes have you made to keep your customers safe from Covid-19?
All staff are covid-19 trained.
All staff are provided with PPE.
All staff are encouraged to have the vaccine.
All staff are subject to testing.
All staff are required to complete Covid-19 training.
Home Care
ur Home care service provides quality care to individuals within their own home within Wales & West England.
We are committed to listening to the needs of the individuals that use our services and will carry out client centred care plans with individuals and their families to identify and implement their care needs.
We will ensure that all our staff are fully trained and fully aware of the care needs of the individual receiving our services.
All staff are trained, DBS checked, reference checked and carry trackers.
All individuals will be provided with a senior support worker who will carry out an initial assessment, reviews, quality assurance checks and your point of contact if you need anything.
Cleaning
Our cleaning service is ideal for those working, those who need a bit of help around the home, one off jobs, holiday homes or a spring clean.
Our staff are fully trained and a cleaning plan will be created and shared with the member of staff prior to attending.
We are able to use your own equipment or ours. We are able to work flexibly to the needs of the individual and regular quality assurance checks will be carried out.
All staff carry live trackers and will have access to the cleaning plan prior to arriving.
Where possible regular staff will always be allocated.
Cleaning calls are vital to our business. We provide cleaning services as a tool to reduce travelling between care calls. This allows us to overcome barriers of long travelling times between calls and allows us to meet another need of the community when living in rural areas such as Powys or Shropshire.
Day Trips Out
Our day trips are a great way to go out with support.
We can provide one to one day trips for those who require one to one support or group day trips.
When providing one to one support we will work with the individual to decide where they want to go and what activities they would like to carry out. One of our caring staff will then be allocated and individuals can maintain their independence within the community.
This service can be access by a range of individuals such as older people, individuals with learning disabilities or mental health or those who are anxious to go out alone.
We also provide group days out. We collect information from individuals and match groups by their interests. A support worker will be allocated, individuals will be collected and dropped off from their home by a support worker.
Please note the group service is up to 4 individuals per 1 support worker. In the event someone may also require 121 support please speak to our team to arrange this.
