PC Hospital Ltd

I had issues with being able to connect with my zoom account and Richard and his team of engineers, responded quickly. The engineer who did a home visit was effective, courteous and quick to solve the problem for me in about 20 minutes. The cost was very reasonable. I would not hesitate to use them again and would highly recommend them to anyone else. More...

Reviewed on Google Maps

Efficient and environment friendly. Quick service.

Reviewed on Google Maps

A real life saver! Called up this morning with a faulty laptop (hard drive issues) and Richard managed to fit me in on the same day. Great, friendly professional service. More...

Reviewed on Google Maps

Brilliant service. Richard is professional, nice, always reachable on WhatsApp. Fixed our gaming laptop super quick. The whole process couldn't have been smoother.

Reviewed on Google Maps

I used Richard for a full screen replacement of my Dell XPS laptop. I received quotes from around 5 other places and PC Hospital was the cheapest. They provided three levels of quotes (used screen, full hd new, and 4k screen). From sourcing to repair it was around one week with them collecting/delivery the fixed laptop to my apartment in Surrey Quays. Happy to use them again in future. More...

Reviewed on Google Maps

Got my laptop back within 24 hours, issue conpately fixed like brand new!

Reviewed on Google Maps

Richard has done a lovely job and solved my problems with my gaming pc. He done the job fast and efficiently and at a reasonable price. Truly satisfied with the amazing service he provided. More...

Reviewed on Google Maps

Excellent service.Richard let me know when he was running a little late. He solved my two problems, and gave me some excellent advice. He retrieved my nonworking camera. I found him very quick and knowledgeable. More...

Reviewed on Google Maps

Great service. Super to deal with. V happy

Reviewed on Google Maps

RIchard was excellent and I highly recommend. Let me recap why I think he's absolutely worth the money: -My PC died on 10/09/2021. Wouldn't even switch on. - Richard came to diagnose 12/09/2021, I originally suspected a PSU fault, he had actually found through testing/diagnostics that the motherboard was the issue and not the PSU. - I ordered a replacement motherboard and CPU (took this as an opportunity to upgrade, rather than finding an LGA2011V3 socket MB...) - Richard came to fit the motherboard and CPU, unfortunately we were missing an LGA1151 bracket - Ordered a new AIO cooler, just so we could get the parts fast. Richard came the next day to fit this. - Richard spent nearly 4 tireless hours assembling, crimping cables, trying to fit the motherboard into a very confined corsair case provided by Scan 3XS. He didn't give up and eventually we were able to POST fully. - PC is running great now, and in fact my games have an increased performance boost because i'm on a 9th gen i7 now. I would have had a great deal of difficulty (1) arriving to the conclusion it was the motherboard without first wasting money on a new PSU! and (2) assembling the new motherboard into such a tight case without Richard. That's why I think he is worth every penny. Thanks again! More...

Reviewed on Google Maps

I highly recommend PC Hospital for their fast and professional service. My computer did not work after moving. I phoned around 2 pm and Richard arrived on site to fix my computer by 7 fixing it in less than 2 hours for a very agreeable price, especially on such short notice. Great value.

Reviewed on Google Maps

Richard is a consummate professional. He delivered a fast, seamless, door to door service on my broken Macbook Pro screen. The service and results are excellent. Book Richard/PC Hospital with confidence. More...

Reviewed on Google Maps

Richard helped me out recently, troubleshooting my newly built machine. I was able to use some of the components that Richard brought with him on the day. He is knowledgeable enough but I was mostly able to diagnose the problem myself after using the components - my takeaway was that the processor was faulty and indeed that's what it turned out to be. One star taken away because I think that the service is quite pricey. However, Richard was understanding of the situation and cut me a good deal on the day. Good experience overall. More...

Reviewed on Google Maps

I cannot "thank" Richard from PC Hospital enough for the First Class service that he provided me with when I had a major problem with my desktop PC and the whole operating system had stopped working. Firstly I was extremely pleased that he was able to come to my home /office some 3hrs after speaking with him on the telephone. He was extremely knowledgeable and left me with the problem resolved. Unfortunately I hit a slight problem the following day after his visit which was nothing to do with his work; and I telephoned him a few times in order for him to talk me through a small problem that I had on my PC and he was extremely patient and nothing was too much trouble for him, in fact he called me back later that to day to check if the problem had been resolved and to make sure I was happy with the service he provided. I would highly recommend Richard & PC Hospital to anyone who requires PC help. A well deserved five star from me More...

Reviewed on Google Maps

This review is a bit late but I thought it worth writing anyway! Last April I suffered a motherboard/CPU failure on my laptop. It's a high end ultra-book so Richard wasn't able to supply the part but once I was able to source a working replacement part, his team was able to fit the part. It took a while but that was largely due to waiting for a working part from Dell. At the end of the day this laptop is working as I write this review so I am happy with the service I received. More...

Reviewed on Google Maps

Brilliant service. They picked up my two faulty laptops in the afternoon, fixed both issues within a matter of hours (issues which other repair shops had estimated would take 3-5 working days) and returned them to my doorstep later that evening. Top notch work for a very reasonable price, and friendly/personable customer service to boot. More...

Reviewed on Google Maps

cristian is very good and kind engineer !help me a lot!

Reviewed on Google Maps

My PC did not start up because of motherboard issues. Christian provided a fantastic service, efficient and very friendly. He identified the problem quickly and resolved it. Highly recommended! More...

Reviewed on Google Maps

3 Words - Fast , Efficient, Anytime

Reviewed on Facebook

Called Richard for troubleshooting on my recently built gaming desktop. During the site visit, Richard was well prepared and very helpful. He explained a lot of details to help me understand where went wrong. Highly recommended! More...

Reviewed on Google Maps

Incredible service from Richard! Sorted out in less than 6 hours with a home visit. Cannot recommend Richard more! Thank you so so much!

Reviewed on Google Maps

Richard came to extract the data from my computer the day that I called him. It took 6 hours from the phone call to Richard extracting all files from my computer. It took Richard under an hour from when he arrived to extract the data. Incredibly professional service, would recommend to anyone who wants someone who they can trust, wants efficient service and wants a professional standard. More...

Reviewed on Google Maps

Very helpful!

Reviewed on Google Maps

Great service, arrived on time and Sam was great - got the computer running in no time. Would recommend

Reviewed on Google Maps

I highly recommend
using this service great support sorted all my problems

Reviewed on Google Maps

Friendly fast and professional! Will be using them again and recommending to my friends!

Reviewed on Google Maps

Sam came round my mate's house and made the sickest gaming PC I have ever played on. Very friendly and knowledgeable guy.

Reviewed on Google Maps

Sam was a brilliant technician , he was so helpful and calm with everything that he did. he made sure to go the extra mile to make sure that everything was working correctly and that there was no possibility of it going wrong. The pricing was reasonable and i would defiantly use again. More...

Reviewed on Google Maps

Troubleshooted wifi issue with High End Gaming machine. Increased performance of the download speed during gaming. Very happy with the result. It works and its fast. JM.

Reviewed on Google Maps

PC Hospital/Richard worked for my company (Associated Designers Ltd) for over 10+ years and have performed numerous functions including -Preventative servicing and maintenance to multiple computers. Both onsite and via remote networking.Upgraded Computer Systems and components as required.Installed A3 and A4 printers as required.Installed and maintained cloud backup systems.Implemented IT Business Continuity strategies for the company.During the last few years I have reduced the work load in my busy company but Richard responded to every call with the utmost care and professionalism. I relied on him from the most complicated and urgent tasks to the very simple that I needed assistance with and I have no hesitation in recommending his services. I really cannot praise him highly enough in every capacity and regard him as a most valued and reliable facet of my company.Christine Low More...

Reviewed on Google Maps

Here is a short list of the problems I encountered:- PC consultant forgot about appointment twice and was 2 hours late to the 3rd. - No fix no fee is rubbish. I had to pay 150 pounds even though my computer was never fixed.- Consultant was incompetent. He first told me it was my motherboard which was incorrect, then my power supply which was incorrect, then my RAM which was incorrect. All were independently validated by my supplier, Overclockers.- Consultant was rude. He told me he had bigger problems to worry about than some gaming computer not working.- Consultant and London IT Support were impossible to get hold of and never kept me informed. Don't believe the 24 hour customer service; I called, emailed and tried there website many many times and NEVER heard back.- Took me 6 months to get my computer back and it was still not fixed.Avoid like the plague, they are the WORST company I have ever had the misfortune of dealing with.Here is a longer description for anyone interested in the minutiae:I booked an appointment in December. On the day the consultant was supposed to come to fix my computer, I received a phone call to tell me he had forgotten. We rescheduled for the end of December. Again, a similar experience occurred - he forgot.In early January he was supposed to come to my house at 6:30pm - he was two hours late. After an evening of testing, he informed me the problem was a dead motherboard, so I sent it back to Overclockers. They rapidly tested and informed me that it was fully functional. He also made me pay a £150 consultation fee.I informed the consultant that the motherboard was functional and 1 MONTH later he got back in touch to tell me I needed to purchase a new power supply, which I did. Another month later, despite my attempts to get in touch, he informed me the power supply was dead. He then got back in touch to tell me it wasn't and he just hadn't installed it properly.FINALLY, he told me that the problem was the RAM. This surprised me, as I had made sure using online sites it was and had friends check my configuration. He then tried to force new parts on me, without telling me their cost or specs.I'd had enough, so I asked him for my computer back. He told me that I'd wasted his time, despite the fact my computer had been with him for 6 months and was still not fixed! He then told me he had bigger problems to worry about than my computer and no time to fix it. Why on EARTH did he agree to the job in the first place?He finally agreed to drop them back to my house, until on the day cancelled again. I arranged to pick up the parts from his office, but when I arrived he had not packaged them up.I like to keep these reviews informative, but by now you can sense my anger and distaste for this company and the consultant they sent to fix my computer. I still haven't got my money back and suspect I never will and just want it on the record that I NEVER will use this company again. Ever...Also, the consultant's name was Richard Jarrett. I would not recommend his services. More...

Reviewed on Google Maps

I first encountered PC Hospital's services at my local computer fair. The service and installation he administered that day was very efficient. Approximately 2 months later, when I encountered a problem which appeared to be related to the drive that he installed, Richard was happy to perform a number of lengthy checks which in turn highlighted a number of issues with other elements of my PC which needed to addressed. Once these were addressed, the initial issue with the drive he installed no longer existed. At all times I found Richard to be professional & courteous in the provision of his technical assistance.I will continue to call on his support if required and would highly recommended his services. More...

Reviewed on Google Maps

I first encountered PC Hospital's services at my local computer fair. The service and installation he administered that day was very efficient. Approximately 2 months later, when I encountered a problem which appeared to be related to the drive that he installed, Richard was happy to perform a number of lengthy checks which in turn highlighted a number of issues with other elements of my PC which needed to addressed.
Once these were addressed, the initial issue with the drive he installed no longer existed.
At all times I found Richard to be professional & courteous in the provision of his technical assistance.
I will continue to call on his support if required and would highly recommended his services. More...

Reviewed on Google Maps

I am so grateful for all the time given me to solve my problem. I will certainly recommend Richard and co. to others with computer problems.

Reviewed on Google Maps

I am so grateful for all the time given me to solve my problem. I will certainly recommend Richard and co. to others with computer problems.

Reviewed on Google Maps

Here is a short list of the problems I encountered:

- PC consultant forgot about appointment twice and was 2 hours late to the 3rd.
- No fix no fee is rubbish. I had to pay 150 pounds even though my computer was never fixed.
- Consultant was incompetent. He first told me it was my motherboard which was incorrect, then my power supply which was incorrect, then my RAM which was incorrect. All were independently validated by my supplier, Overclockers.
- Consultant was rude. He told me he had bigger problems to worry about than some gaming computer not working.
- Consultant and London IT Support were impossible to get hold of and never kept me informed. Don't believe the 24 hour customer service; I called, emailed and tried there website many many times and NEVER heard back.
- Took me 6 months to get my computer back and it was still not fixed.

Avoid like the plague, they are the WORST company I have ever had the misfortune of dealing with.

Here is a longer description for anyone interested in the minutiae:

I booked an appointment in December. On the day the consultant was supposed to come to fix my computer, I received a phone call to tell me he had forgotten. We rescheduled for the end of December. Again, a similar experience occurred - he forgot.

In early January he was supposed to come to my house at 6:30pm - he was two hours late. After an evening of testing, he informed me the problem was a dead motherboard, so I sent it back to Overclockers. They rapidly tested and informed me that it was fully functional. He also made me pay a £150 consultation fee.

I informed the consultant that the motherboard was functional and 1 MONTH later he got back in touch to tell me I needed to purchase a new power supply, which I did. Another month later, despite my attempts to get in touch, he informed me the power supply was dead. He then got back in touch to tell me it wasn't and he just hadn't installed it properly.

FINALLY, he told me that the problem was the RAM. This surprised me, as I had made sure using online sites it was and had friends check my configuration. He then tried to force new parts on me, without telling me their cost or specs.

I'd had enough, so I asked him for my computer back. He told me that I'd wasted his time, despite the fact my computer had been with him for 6 months and was still not fixed! He then told me he had bigger problems to worry about than my computer and no time to fix it. Why on EARTH did he agree to the job in the first place?

He finally agreed to drop them back to my house, until on the day cancelled again. I arranged to pick up the parts from his office, but when I arrived he had not packaged them up.

I like to keep these reviews informative, but by now you can sense my anger and distaste for this company and the consultant they sent to fix my computer. I still haven't got my money back and suspect I never will and just want it on the record that I NEVER will use this company again. Ever...

Also, the consultant's name was Richard Jarrett. I would not recommend his services. More...

Reviewed on Google Maps

Done a AWS install. Great job and very helpful.

Reviewed on Yell

FANTASTIC NOTHING LESS. Richard came to me when I most needed some one to help me with my computer I only wish I had known him a long time ago.
He is not some one that has picked it up on his travels he really knows his stuff and when he came to me got down to it right away, and the price was not an arm and a leg it was very reasonable and I will be asking him to help me in the future.
Thank you Richard
JOHN More...

Reviewed on Google Maps

FANTASTIC NOTHING LESS. Richard came to me when I most needed some one to help me with my computer I only wish I had known him a long time ago.
He is not some one that has picked it up on his travels he really knows his stuff and when he came to me got down to it right away, and the price was not an arm and a leg it was very reasonable and I will be asking him to help me in the future.
Thank you Richard
JOHN More...

Reviewed on Google Maps

I have been using PC Hospital for years, there always on time and the jobis always done properly. There always there to help you and give you feedback about the tasks they performed.Thanks once again.DF, Hounslow

Reviewed on Yell

very good, immediate remote service! Thank you!

Reviewed on Yell

Richard has attended and sorted out isues i was experiencing with my computer to my satisfaction.

Reviewed on Yell

Thank you for resolving the issue within the timeslot:David new his way round the various apps and system files.Narrowed done the issue and deployed the solution within the agreed time/cost. Will be back to get more stuff done! More...

Reviewed on Yell

Thank you for a very speedy response. PC problem diagnosed over the telephone and repaired by your good self the very same day. Will be recommending you to anyone with PC problems and will definitely use you if the need arises in the future. More...

Reviewed on Yell

Thanks again Richard. I like your work ethic. I’ll definitely re-contact you when I have to return to E&C. My desktop Pc is working well.Faisal Shahzad

Reviewed on Yell