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About

OCDC Cleaners Ltd, are a fully insured local family run cleaning business providing wide range of cleaning services to the North East, who have built up a size-able portfolio of incredibly happy commercial and domestic customers.
All our staff have been professionally trained: specialising in the full deep cleaning of carpets and upholstery, Bio-Hazard, Bio-Fogging, Covid-19, Infection Control and Trauma cleaning.

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Reviews (21)

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5/5

21 customer reviews

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21 October 2020

Carpet Cleaning

Efficient professional thorough great job, very friendly approachable, and extremely helpful, will definitely use again

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19 October 2020

Carpet Cleaning

Very high standard of work carried out with great efficiency and extremely friendly team who never stopped working
They moved all the large furniture and put it back and could not have been more helpful
Excellent service all round

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15 October 2020

Carpet Cleaning

Prompt clean friendly helpful and very professional totally satisfied with end result thank you

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7 October 2020

Carpet Cleaning

Friendly efficient service. Very pleased with result.

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7 October 2020

Carpet Cleaning

What an amazing job they did with my stair carpet

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6 October 2020

Carpet Cleaning

A prompt, efficient service. The process was explained to me, it was efficiently carried out and I was very pleased with the result.

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30 September 2020

Carpet Cleaning

Fantastic service - carpets came up lovely even with some red wine and coffee marks! Darren and his son were really friendly too. I would definitely recommend ‘OCDC’! More...

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30 September 2020

End of Tenancy Cleaning

Daren and Sarah were extremely thorough in cleaning the 2 flats. The job was organised and done very promptly and they dealt with getting the keys from the estate agent.
I would recomment OCDC cleaning and certainly would use them again.
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30 September 2020

Carpet Cleaning

Great service - thank you again.

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25 September 2020

Carpet Cleaning

Very reliable service and amazingly thorough cleaning. Nice guys. I’m highly recommend.

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23 September 2020

Carpet Cleaning

OCDC turned up when they said they would, which is always a good start. Darren and Sarah cracked straight on and knew exactly what to do. They cleaned our stair carpets and they came up almost like new. Fast, efficient and friendly and reasonably priced so nothing negative to post. I would definitely use them again. More...

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20 September 2020

Carpet Cleaning

Lovely family run business! Very polite and friendly! Professional clean on my Mums carpets ! Well done Darren and his Son ! , will definitely use again !

13 September 2020

They were quick though and did an excellent job of two rooms and a three piece suite, I will have them again.

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13 September 2020

Deep Cleaning Services

Fast , efficient, friendly and very professional service with a wonderful result

8 September 2020

OCDC cleaners - Darren and TJ are lovely people - it was a pleasure to meet them - they did a fantastic job on my carpets (I have 3 cats who have shed alot of hair) so they were challenging carpets and they looked brand new at the end. They also cleaned my sofas which are about ten years old and they look great now. They were punctual, worked quickly, sorted out moving the large furniture while they cleaned and are reasonably priced and they give you a price up front and there are no hidden extras. The house smells fresh and feels so much better now. I will be using their company again and strongly recommend them. They really take a pride in their work and care about the service they offer. More...

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2 September 2020

Carpet Cleaning

They were friendly and very professional. I passed their number on to a friend

2 September 2020

Excellent customer service, quick, efficient and friendly. Brilliant results and good value for money. I would highly recommend OCDC to anyone and would use again without hesitation.

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27 August 2020

Carpet Cleaning

friendly, professional, fantastic service, arrived on time, carpets looked brand new by the time they were finished.

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24 August 2020

Carpet Cleaning

Excellent job, efficient, friendly chaps, cleaned carpets in three rooms for me. Carpets are like new again, would definitely recommend this company and use them again.

19 August 2020

Excellent service, very professional and friendly team. On time and job was done at high standards not to mention their brilliant customer service. Greatly recommended service and will be calling them again. More...

6 August 2020

fantastic service, I have fortnightly regular cleans and house is left spotless. Wouldn't go anywhere else.

Q&A

The customers satisfaction of seeing how good everything looks when the job is done.

The main inspiration for starting my own business is my entrepreneurial spirit. There are also successful people whom I admired in my lifetime and the new challenges every day brings

Family business who all have OCD It’s our attention to detail that puts us above everyone else.
Our prices are competitive and fair. There are no surprise bills. Any unexpected or additional expenses must be pre-approved by you. That’s how we would like to be treated, and that is how our clients are treated.

Services

Our 11 Step Carpet Cleaning Programme Before your carpet is cleaned we advise that you remove all breakables and items from tables and other furniture that will not be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning. STEP 1 — Pre-Inspection Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions and ascertain just how your expectations can be realised. He will also advise you of any possible permanent staining. The fibre type is also determined with a quick test. STEP 2 — Commercial pre-vacuum Your carpet will be thoroughly vacuumed with a special Turbine Vacuum System to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning. STEP 3 — Furniture Moving Sofas, chairs and tables will be carefully moved. Larger pieces, wardrobes, bookcases and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs. STEP 4 — Pre-spray & Pre-spot Traffic areas and spots are pre-treated for more effective soil and spot removal. STEP 5 — Shampoo Your carpet will be shampooed with the extraction cleaning machine, which will massage the pile as the shampoo, loosens soil. STEP 6 — Rinse & Extract Once the soil has been loosened and suspended, our warm water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. As we care about your carpets we ensure that wool carpets are rinsed with warm or hand hot water. Every carpet that we clean is pH balanced so that there is no sticky residue left behind. STEP 7 — Post-spot Treatment If any spots are not removed during the cleaning process, specialty-spotting techniques are employed. There may be a charge for this service if there are a number of specific stains, which require attention. Note: Permanent stains identified by our technician may not be removed. STEP 8 — Post Grooming The carpet pile is set in one direction for faster drying and visual appeal. STEP 9 — Post Inspection Please walk through your home or business to inspect our work. Let us know, that you are pleased by signing our service receipt. We will advise of any flaws, or installation defects, stains that may not have responded to treatment or conditions of wear. STEP 10 — No-Risk Guarantee Should there be a problem or an area that you are not satisfied with, we will re-clean the area at no extra charge. STEP 11 — Apply an Anti-Soil Protection To keep your carpets looking clean & fresh for longer and to assist in the safe removal of day-to-day soils. Please keep in mind that this is our normal, everyday, every job service. No matter how small or how large the job, all clients receive this service package.