Oak Improvements Is a Decking and Double Glazing company this is what we specialise in
6 customer reviews
I used this company to work on my 90 years old mother's garden. Robbie and his friend done decking to a small area in the garden and charged heavily for it, nevertheless my mother accept it and the work went ahead.
These guys worked in the rain, I thought they were hard workers and committed. I live 30 plus miles away from my mother therefore i did not get to see the completed work, but got a review from my sister who confirmed that the work carried out was OK.
When I caught up with the guys to discuss other work needing doing in the garden, Robbie mentioned that he can fix my mother’s broken front gate and went through a list of other services he can provide. I agreed to the front gate being replaced. He went ahead and done two gates which was not part of the agreement, there for I only paid for one and agreed to give him an extra £30 as a good will gesture for the other gate leading to my mother’s shared alleyway.
Again I did not get to see the gates after he'd erected them. I went to visit my mother the following day, upon inspection of the gates, a family member noticed that the gates were made from remnant of decking wood which I had all ready purchased. Robbie had scammed me into paying for material he'd taken from work carried out for my mother. When I asked him about where he'd purchased the gates,he refused to give me an answer. He ignored my texts messages which I found very unprofessional. He is extremely money hungry, quick to jump on job requests and does not care about customers - only good reviews and money.
He needs to STOP scamming vulnerable people, especially the elderly. More...
Excellent service, guys were great and very helpful. Would highly recommend and the whole company were so friendly, Tasha was so supportive.
They were friendly, quick and even continued working when it started to rain. I only needed the grass cut and this was done satisfactorily.
Very professional and friendly and punctual and organised.
Deck or Porch Construction
Robbie was quick to respond to my request for a quote and came around to look at the area we wanted done.
He provided a competitive quote and we got a start date sorted.
The team started and completed the work on time and schedule and went above and beyond what I asked for taking away a lot of extra rubbish for me at no extra cost.
Would highly recommend this company to others and will certainly use again in the future for other jobs More...
Hard working guys turned up every day on time .Left the job only to get materials for the job polite easy to talk to