Loading...

Please wait ...

Netversal Communications LTD logo logo
N

Netversal Communications LTD

Edinburgh, Midlothian

(56)
‘19 Certificate of Excellence, 2019

Photos (8)

See all

Reviews (56)

Leave a review
5/5

56 customer reviews

Loading...
17 July 2022

Screen repair, resulted in a touchscreen that did not work the following day. Changed my screen to a LCD screen rather than OLED- advised by the apple shop. Screen did not fit the phone and wobbled. I returned the screen via ‘signed for’ Royal Mail, but Manager Mohammed told me that the screen worked fine and tried to negotiate a refund amount. Later to find out by Royal Mail that the screen had not even been delivered as the address had a different business name on their system, of geeks warehouse (seems he has an eBay shop too). Well so much for the screen working fine.

And as if I did try and ask for a full refund, his behaviour was hostile, manipulative, threatening and not an ounce of integrity. And a phone-call I will never forget.

The whole experience has been so shady, and refund has been refused. Horrible experience, with a bit of fraud and tax evasion thrown in.
More...

8 March 2020

Faulty Iphone XR . Immediate response in very professional environment. Excellent customer relationship. Well done.

22 December 2019

Excellent Job. Excellent Service. Highly RecommendedFirst class work - excellent and friendly service - communication and very fast turnaround. Had my charging port replaced same day on my iPhone 8. Cheaper than SimplyFixIt repair centre. Very friendly and helpful staff. From now on wouldn't think of going anywhere else. More...

Reviewed on Google Maps

15 December 2019

Very efficient and friendly service. Explained work done well. Highly recommended it.

Reviewed on Google Maps

15 December 2019

Good shop

Reviewed on Google Maps

2 August 2019

Super

Reviewed on Google Maps

29 July 2019

Very helpful owner. Pricey (to get a device that converts 230 to 110 volts) but that's to be expected.

Reviewed on Google Maps

24 July 2019

Great

Reviewed on Google Maps

30 June 2019

Very helpful!!! I have an issue with my Italian sim phone and they have found the solution! The best assistance in Edinburgh!

Reviewed on Google Maps

30 June 2019

Been in here for a few repairs and tech favours. These guys are absolutely brilliant! They really do their best to get any repairs done as quickly and as cheaply as possible, and are friendly too. The technicians Arthur and Jan went out of their way for both of my phone repairs! I really recommend you try this place before going to the rip off apple or Samsung stores. More...

Reviewed on Google Maps

23 May 2019

Useful place for mobile accessories,mobile repair,sim cards etc.

Reviewed on Google Maps

28 March 2019

Great location, helpful and friendly staff

Reviewed on Google Maps

28 March 2019

Angels from heaven that fixed my phone when I urgently needed it and was despairing at the other phone shops in town trying to sell me things - knew the answers to everything, efficient, affordable, professional and fun! Thank you for your wisdom and for saving the day, I won't forget it and will be back soon! More...

Reviewed on Google Maps

26 February 2019

Gear serves and quite cheap too lady was very helpful behind counter

Reviewed on Google Maps

27 January 2019

I really satisfied with the services especially The tall guy (technician) was very nice and gimme brief explanation Before and after replace my iphone 7 screen. The price is a but lower compare to simplyfixit. More...

Reviewed on Google Maps

23 July 2018

Friendly, helpful & professional!

Reviewed on Facebook

23 July 2018

very helpful service, problem solved within minutes

Reviewed on Facebook

23 July 2018

A friendly very helpful service, quick and affordable!

Reviewed on Facebook

23 July 2018

Awesome & fast service! Very nice guys! Fixed my iphone 5S while i waited. Highly recommended.

Reviewed on Facebook

23 July 2018

What a great service! Friendly helpful staff! Any problems sorted in a jiffy, with a smile!
Highly reccomended!

Reviewed on Facebook

23 July 2018

Fab shop fab friendly
service always willing to help and order products in

Reviewed on Facebook

23 July 2018

I am very impressed with the whole service from Netversal. These guys replaced my iphone 6 cracked screen with a new one, within one hour. The service was excellent, quick and reliable.....Highly recommended. More...

Reviewed on Facebook

23 July 2018

There are repair shops, then there is Netversal! These guys have real knowledge, and get it right first time. Been to a few "repair shops" in Edinburgh over the years, but none as professional as this. Thoroughly recommend them. Solved both software and hardware problem. More...

Reviewed on Facebook

23 July 2018

Absolutely outstanding service!! Sorted out my I phone 5s and gave me network advise. They gave up about 25 minutes of their time explaining things to me and wouldn't take a penny for it. Couldn't thank them enough!!

Reviewed on Facebook

23 July 2018

Like I said to the friendly, helpful woman inside the shop, "I always find what I need when I come here!" Picked up a great Tech21 IPhone case for a very fair price. Great shop run by nice people :)

Reviewed on Facebook

23 July 2018

The guys were professional helpful honest reasonable and fair......I d recommend to anyone

Reviewed on Facebook

23 July 2018

Much better than Apple. They fixed my iPhone with no hassle, I wasn't given a waiting time to get served, and I didn't need to replace my phone! The customer service here is outstanding. If anything happens to your iPhone, I highly recommend going here instead of the Apple Store. Incredible service. More...

Reviewed on Facebook

23 July 2018

I cannot rate this place highly enough. They are amazing. Efficient, customer focused and high quality workmanship. They fixed my phone screen quickly and efficiently. Brought my phone to them 11am on Saturday morning and hoped to have or back early the following week. I could not believe that I received a call at 12:30pm the same day to say it was ready for collection. Amazing. They aim for same day service and they definitely achieved it with this repair. My phone looks like new again. I would highly recommend. More...

Reviewed on Facebook

23 July 2018

Great! Hope we can cooperation.We are the wholesale for laptop parts, Tablet Parts And Cell Phone Parts, you can my skype ID jllaptopparts or whatsapp, i will give you best service. And sincerely hope we can establish good relationships. Thanks! More...

Reviewed on Facebook

23 July 2018

Good customer service. Good people.

Reviewed on Facebook

23 July 2018

Quickly installed a new screen in my IOcean x7 elite, where other repair places nearby wouldn't even attempt the repair. Super nice folks.

Reviewed on Facebook

23 July 2018

Fixed my iPhone in 5 minutes! I would highly recommend this place - professional and very affordable.

Reviewed on Facebook

20 June 2018

I bought a SIM card at another store and had problems getting it to work. The gentleman at Netversal took a look at the problem and fixed it within 5 minutes, no charge. I wish they had something that I needed to buy because I'd be more than happy to give them money. More...

Reviewed on Google Maps

9 March 2018

Awesome customer service. Very friendly staff. They fixed several phones for our family. Thank you.

Reviewed on Google Maps

20 February 2018

Very profesional. Only one person at Edinburgh which was able to fix my google phone

Reviewed on Google Maps

31 December 2017

Fantastic place - super friendly staff who are professionals and really care about their customers!!

Reviewed on Google Maps

8 November 2017

These guys are real professionals with outstanding service!! They fixed my iPhone 7 with no hassle. Couldn't thank them enough!!

Reviewed on Google Maps

21 October 2017

Absolutely brilliant service
My iPhone 7 screen was completely smashed and the guys managed to get it back to working order by lunchtime next day - absolutely excellent service.

Reviewed on Google Maps

29 July 2017

These guys are absolute pros at repairing phones and laptops and will do a more reliable job than manufacturers- without wiping your data. Highly recommended.

Reviewed on Google Maps

27 January 2017

Good customer service. Good people.

Reviewed on Facebook

4 October 2016

Great place! Staff are great and very knowledgeable. Fixed my phone very quickly and for a really low price. They also have pretty much any adapter you could possibly want! Highly recommended.

Reviewed on Google Maps

26 August 2016

This is a great place for repairs. Didn't charge me anythithing when my phone failed to download replacemet software - another shop was going to charge me £40 to just look! Also gave me free internet access in the internet cafe upstairs when the fix took longer than expected. Super courteous and great value. They really know their stuff. Would never use anywhere else. More...

Reviewed on Google Maps

23 August 2016

Fixed my Iphone 5s within a day! The staff member knew his stuff and I now have a working phone. Thanks again!!!!!

Reviewed on Google Maps

15 August 2016

Great service....very polite and genial...fixed my Xperia Z3....highly recommended.

Reviewed on Google Maps

25 May 2016

Great service, fixed my Nexus 5 broken home button, cheap and fast.

Reviewed on Google Maps

14 April 2016

The staff there is very experienced and successfully fixed my laptop

Reviewed on Google Maps