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Mucky pups

Cardiff, South Glamorgan

(328)
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Reviews (328)

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5/5

328 customer reviews

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21 December 2019

The owner of mucky pups contacted me she was lovely and very apologetic...has sorted out the issues I had and the pups look a little shorter but lovely...will go back again.

Reviewed on Yell

2 December 2019

Girls were lovely, the design of shop felt closed off. Didnt feel very professional as no diary or questionnaire about my pets. Pets were fresh on collection! Will try again. More...

Reviewed on Google Maps

15 November 2019

Been taking our two dogs to Mucky Pups for years and they always have a brilliant groom -always come out sparkling clean (however Bad they look when I take them in ) the staff are lovely and always remember my dogs and make a fuss of them. We particularly love seeing their pictures go on social media after their groom as it’s shows how happy and relaxed the dogs are. Highly recommended. More...

Reviewed on Google Maps

26 October 2019

Fabulous for all doggie!!!

Reviewed on Google Maps

19 August 2019

Dexter is on a monthly loyalty scheme and loves going there to get his hair cut. Lovely place and friendly staff. Highly recommend!

Reviewed on Facebook

17 August 2019

The grooming is excellent, friendly staff, and most importantly the dog loves going there.

Reviewed on Google Maps

17 August 2019

Treated my dog with care

Reviewed on Google Maps

17 August 2019

Great friendly service

Reviewed on Google Maps

14 August 2019

Thank you so much for Milo's groom today, he looks absolutely lush! Perfectly cut to follow my instructions, no more scruffy dog! He seemed very calm on collection, which was lovely to see. More...

Reviewed on Facebook

17 July 2019

£5 price rise on all dogs this time ,bit steep ,good quality cut

Reviewed on Google Maps

8 May 2019

5⭐️ my Pomeranians love mucky pups bailey loves his lion cut

Reviewed on Facebook

1 May 2019

I took my 6 month old cockapoo there for the first time last week and he came out looking beautiful. I had some reservations as he had previously had a bad grooming experience. I was assured he would be in the best hands and well looked after and that was so true! gorgeous groom and the lady I dealt with ( I think she was the owner ) was so lovely and her knowledge was great! signed up for the monthly groom too which is great value! thank you mucky pups! see you next month More...

Reviewed on Facebook

26 April 2019

I took my very hairy terrier Burt to Mucky Pups in Chepstow. The girls were great. Very professional, I did have specific requests and the young lady that clipped Burt did exactly what I had asked for. He looked fab! Thank you very much for a great service, we'll be back! More...

Reviewed on Facebook

18 April 2019

You’ve done your magic again, Ruby the spaniel looks adorable and she always leaves Mucky Pups happy and relaxed. Thank you!

Reviewed on Facebook

4 April 2019

Mucky Pups was recommended to me by a dog owner after I had a disastrous cut at another chain store groomers.Bu is 3/4 ShihTzu 1/4 Bichon Frisée so has quite a unique & difficult to style coat. Mucky Pups knew exactly the Teddy Bear look I was after & said it could be achieved in a few months. He was styled in a short ‘puppy cut’ to start & had his face shaped nicely in proportion. He was surprisingly well behaved (which speaks volumes about their expertise) & left looking, smelling & feeling adorable. I have now signed up to have him styled monthly & look forward to when he looks like a Teddy Bear More...

Reviewed on Yell

28 March 2019

The two assistants who dealt with Max were exceptionally understanding, he is a very playful 10 month old. Previously in other groomers they found it difficult to bathe him but this time he was okay ! He even coped with the hair dryer on a lower setting which meant it took a little while to dry him but this did not bother them . I believe it was the relaxed atmosphere that helped Max to cope and the caring of the assistants. Well done Mucky Pups of Crwys road Cardiff . A truly wonderful dog grooming shop. Would absolutely recommend this grooming salon. Max and his owners say thank you for my hair cut. More...

Reviewed on Google Maps

22 March 2019

Really delighted with the care Mucky Pups take to make my Westie/Bichon cross Gracie look a million dollars!

Reviewed on Facebook

16 March 2019

Jake had his second groom with Mucky pups today. He looks so handsome and feels so soft and smooth. I love his cut and best of all, he came out so happy. The staff are lovely and so friendly and helpful. More...

Reviewed on Facebook

15 March 2019

I’ve taken my little fur baby to mucky pups in Cardiff twice now and she comes out looking amazing!! Her nails are perfect and she’s soooo soft! The girls do an amazing job and are always polite and willing to help. Pepper loves her monthly visit now oh and she always seems to be very sleepy afterwards so she’s lovely and relaxed. More...

Reviewed on Facebook

26 February 2019

Just had our dog groomed in the Chepstow salon. Fabulous! Can highly recommend Evelyn and her team.

Reviewed on Facebook

26 February 2019

Very happy

Reviewed on Google Maps

13 February 2019

Excellent! ❤️ 10/10 Will be returning with my Newfoundland again!

Reviewed on Facebook

7 February 2019

I’ve been fostering William whilst his owner is in hospital. These ladies have done a fabulous job of making him feel super special during his pamperings! Thanks Mucky Pups ❤️

Reviewed on Facebook

31 January 2019

Took my pup to mucky pups dog groomers today and we are so pleased with the amazing results ❤️pup is super clean and the staff are so friendly and loving and took care of him so well Thankyou so much to the staff and I would highly recommend their services and I personally will definitely be going back regularly ❤️

Reviewed on Facebook

22 December 2018

Thank you mucky pups for making my pooch look even more beautiful

Reviewed on Facebook

21 December 2018

excellent service well worth the money lovely staff

Reviewed on Facebook

21 November 2018

Loved the cut these guys gave my two Cavalier King Charles Spaniels yesterday. They managed to fit in my last minute request, were really flexible about drop off and pick up and they look great. I’ve had so many grooming fails with my two after groomers scalp their coat - loved the groom and best of all, they still have the Cavalier look. Olivia was great, really friendly - we’ll be back! More...

Reviewed on Facebook

9 November 2018

5 star salon! Couldn’t recommend these lovely ladies enough! They made me feel totally at ease and my 6 month rotti came home smelling and looking beautiful! Couldn’t sign up for the 4 weekly scheme quick enough! More...

Reviewed on Facebook

3 November 2018

Had my 8 year old Cocker Spaniel groomed here today as needed to find a new groomer closer to home, and he looks perfect! Thank you so much! See you next time xx

Reviewed on Facebook

6 October 2018

We took our five month old Shih Tzu here for a puppy cut after having a bad experience at Pets At Home. The staff were friendly,welcoming and very good with our dog. He has had an amazing cut and looks wonderful.He was very happy to be there which made us feel at ease. More...

Reviewed on Facebook

29 September 2018

They are very friendly and always give my Bichon Frise a wonderful cut. Harry is also happy to go for a trim.

Reviewed on Google Maps

21 September 2018

A huge thank you to Julie and team at Chepstow today for making Ruby dog look beautiful.

Reviewed on Facebook

23 August 2018

We rang up for a last minute chance appointment and they fitted us in. Our Milo went in very happy and came out happier and looking great. Thank you Tegan for the quick and brilliant service. Would definitely recommend. More...

Reviewed on Facebook

17 August 2018

Just took my girl ruby to you , she looks absolutely beautiful, I'm so happy with everything and was lovely to meet you , see you soon x

Reviewed on Facebook

14 August 2018

Great service, happy pup - recommended!

Reviewed on Facebook

31 July 2018

Thank you Olivia coco looks amazing brilliant grooming as always Jo x

Reviewed on Google Maps

25 July 2018

I’m absolutely in love with mucky pups the salon is out of this world and all the girls are amazing not only the talent they show in their work but the way they are with the dogs and clients. I can say from first hand experience that all the lucky pooches who get the amazing opportunity to be groomed here have more than a 5star treatment. Leanne has personally gone above and beyond to make this salon and her staff the best in the industry, the amount of time money and energy she has put in just shows in all the amazing reviews on here. If you’ve tried the rest now try the best �� More...

Reviewed on Facebook

25 July 2018

Milo had his 1st visit to Mucky pups Chepstow today, and he looks absolutely gorgeous. The service was exceptional. Milo can be quite nervous but was fine when I left him. The staff are very professional and explained the process to me and let me have a look around. He’s already booked in for his 2nd visit. I highly recommend Mucky Pups and won’t be taking Milo anywhere else. More...

Reviewed on Facebook

25 July 2018

Professional and friendly team... would not go elsewhere.
I find it disgusting that friends & family of the dog owners who are making claims against "mucky pups" are jumping on the band wagon to slander and drag this palours name through the mud when they have never been to this palour before themselves. While you maybe defending your family or friend, remember there is 2 sides to every story and the most probable one is the fact that the dog owners failed to notce thier dogs skin condition and placed the blame elsewhere, that being the palour... Shameful if you ask me! More...

Reviewed on Facebook

25 July 2018

Managed to get a last minute appointment today for our Welshie and we were not disappointed on our first visit.. great service and booked for a full groom in 6 weeks time! Klein looks and smells amazing ! Thanks a lot More...

Reviewed on Facebook

25 July 2018

Bette’s first visit to mucky pups Chepstow after not being groomed for a long time and I must say having been to many groomers before, what an amazing jobs the girls did best dog groomers she has ever been to! !!!! Thank you so much all she looks amazing ��� can’t recommend enough xxx More...

Reviewed on Facebook

25 July 2018

I've just got home from my first visit to Mucky Pups in Chepstow with my 14 week old standard poodle. He looks absolutely gorgeous and was so happy bouncing around with the other dogs when I came to collect him! The women are lovely and were so informative on how best to keep my pups coat in check. Thank you so much for making his first experience at a groomers a happy one :) look forward to seeing you in 4 weeks xx More...

Reviewed on Facebook

25 July 2018

Harlequins and mine first visit today to the salon was an eye opener. We have been to several salons finding the one that suits us best, she was allowed to wander around in a big open space while I was asked a few questions as to her skin, anything the girls should know medically before harley had her bath and groom. I was shown around and explained what different equipment they used and then discussed harlequins cut as we have had many misadventures with other salons in the past... Gingerly leaving and wondering what I was going to walk back too to go an hours shopping I left harley in capable hands... I was so pleased with the way she looked they listened to what I said and she was perfect with a little pink knotted scarf too top off her new hairstyle... Not only that they proceeded to inform me how well behaved she was and offered a promotion for every 4 weeks which I think is exceptional... Thank you girls and see you in 4 weeks... Super job x x More...

Reviewed on Facebook

25 July 2018

Harry our Bichon Frise has been going to Mucky Pups for about two years now and have always had lovely cuts, and all the staff are friendly and helpful. We telephoned last week for an appointment as it was hot and although busy fitted us in, and again had a brilliant cut. Would recommend Mucky Pups to everyone. More...

Reviewed on Facebook

25 July 2018

We took our 10 month old Border Collie puppy for her first hair cut to Mucky Pups last weekend. We phoned on the Saturday about getting an appointment and although they were fully booked, with the weather reaching such high temperatures the lady I spoke to on the phone kindly squeezed us in the same day! The service is amazing and they clearly care about the dogs. We really appreciated being fitted in the same day. Our Willow looks absolutely gorgeous now she’s had a trim and it has really helped with the heat we’ve been having.
When we arrived to collect Willow she was having a great time playing with the other doggies that were there which makes the whole thing a fabulous experience.
Thank you so much, we will definitely be recommending this dog groomer and will be visiting again soon!
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Reviewed on Facebook

25 July 2018

If reading the reviews please kindly ignore the vigilantly group that marked mucky pups with a one star. This is the best salon in the world they do an amazing job they are kind friendly and very caring. My dog was a nervous wreck and hated being cut but the owner took him under her wing and he ended up loving going there. They cut him beautifully and treated him with love and compassion. I would recommend this salon to everyone. It’s a shame that due to one dog not being looked after and cared properly by there owners that when the groomer noticed a skin problem after they had groomed the dog the owners are blaming the salon who when they came to pick the dog up notified them off the condition straight away...if you were a real true dog lover you would be grateful they noticed this before it got worse and more uncomfortable for your dog. I glad mucky pups took the time to make note of this condition as you state you took the dog to the vets and rightly so any skin condition for a dog can be unbearable for them, shame it took for a groomer to notice it and not the people that are meant to unconditionally love him. Yes being groomed probably did irritate it but you can’t blame mucky pups for that only yourself. All the staff at mucky pups are lovely and they do not deserve this disgusting harassment by you your friends and family you should be disgusted with yourselves I think you should concentrate on loving and looking after your dog not slandering the people that cared enough to notice it!!!!! More...

Reviewed on Facebook

25 July 2018

Excellent friendly and genuinely passionate staff members. They did not stop fussing over my dog when she went for her groom which of course she loved! She was looked after with an excellent overall service and groom. I booked her in again on the four week scheme and I couldn’t believe the price and savings - definitely worth doing! She even came away with a gorgeous collar bandana. I can’t wait to bring her back again. Thanks Mucky Pups!! More...

Reviewed on Facebook

25 July 2018

We have used mucky pups grooming services for our springer spaniel max,max received a lovely cut,and staff paid attention to what was asked for as we didn’t want him to just have a typical short all over style. The staff listened and gave us Just what was asked of them,the products used were high quality and left him smelling lovely and the little bandana was a cute touch.
Attentive and helpful staff,fast to respond to any enquiries and acommaditing with appointments,5* service!
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Reviewed on Facebook

25 July 2018

Puppy Pomeranian first time at the groomers! Everyone was lovely, very happy customer and puppy! Perfect for the anxious/excited dog! I will be returning soon!

Reviewed on Facebook

25 July 2018

My boys always look incredible when they leave this salon.
The girls work so hard on them to make sure they look their very best. We have been taking our boys here for just over a year now would never take them anywhere else.
They got attacked a few months back couldn't be around other dogs, but the girls here took extra care and time with them and Leanne treated them like little princes.
Tegan (probably spelt wrong) is practically a dog whisperer. My boys hide under the pink chairs when I take them there but as soon as they see Tegan their tails start wagging. The other girls are fantastic as well but my boys seem to have a thing to Tegan.
Thank Mucky pups :-)
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Reviewed on Facebook