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Mercure St Paul's Hotel and Spa



Reviews (26)

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22 June 2018

Large rooms with very comfortable bed. The spa was a lovely addition. The breakfast was the usual but the veggie sausages were very good. Great location.

6 May 2018

Lovely hotel. Great staff. Very accommodating. Only quarm is that the menu was the same two nights running. Breakfast has a good range. Spa and pool is very good.

6 May 2018

Visited the hotel spa. Really enjoyed our time here, lovely staff and the treatments were excellent. The pool was very pleasant and warm, the thermal suite was great too. Will definitely return.

6 May 2018

A lovely venue in a nice spot in the centre of Sheffield, adjacent to the pretty Winter gardens. A high end establishment serving drinks and holding dinners. The food was very good indeed and the service quick and efficient. More...

17 April 2018

great place to stay, beds are luxurious breakfast is also lovely here, also with the winter gardens next door which are a great attraction. didn't give 5* because the gym is not great. More...

28 March 2018

Very nice place to stay if you're visiting the centre of Sheffield rooms are decent priced for city centre and there are lots of things to do and see around the hotel. Parking is a little bit expensive at £12.50 per day but I can only expect that from the city centre. Only stayed the one night but thought it was a very comfortable room comfortable beds well laid out and overall very good. Would certainly recommend a stay. More...

13 March 2018

I've stayed here many times and got married here! Great hotel and location. A bit of luxury for a well deserved treat. Best hotel in town.

4 March 2018

Great food. Great bar staff, great margaritas Andrew and Owan were very accommodating and friendly. Clean, friendly hotel with great staff who seem to want to give good customer service. Spa is also good for a hotel.

31 January 2018

Overnight Stay for a friends bday. Use of Spa which has pool, sauna, steam room, Aromatherapy Room, Ice room. Rooms were nice and clean 3 course meal was really nice especially dessert! Buffet Breakfast in the morning was lovely too. All the staff were really nice. All in all a pleasent stay. More...

21 December 2017

A friend and I were due to meet up recently and I wanted to avoid all the pre-Christmas crowds and meet somewhere a bit quieter. My husband suggested the hotel bar might fit the bill and so we gave it a go. It was lovely sitting in comfy chairs looking into the Winter Gardens at all the decorations and lights. The bar itself was quite busy but there are lots of different seating areas so you can find space away from the chatter if you wish. The service was excellent and they went out of their way to find a gluten-free solution for me when we decided to have an impromptu snack. It was a bit pricey but hotel bars usually are. I'd go again though, no doubt. More...

17 December 2017

Great venue and fab staff who all know their job very well. This Hotel is very well run and a great place to stay. It is very Central and has a great feeling. Just stayed for two nights with my family. Have stayed before and never been disappointed. I commented to one staff member about how well run the place is, they said we try to treat our visitors how we would want our own family treated. You know, they do. FAB! More...

20 November 2017

Lovely room. I was given a room normally reserved for disabled customers. Big bathroom with great access. Only downside of the bathroom was the lack of shelf space. The sink especially could have done with a shelf. Had to leave half my toiletries in the main room. Bed was big and comfy. Breakfast was lovely with a good choice. More...

23 October 2017

I attended for a wedding. The room was spacious with two bathrooms, ideal for all of us to get dressed up before the event. The views of Sheffield were spectacular as the room stretched between two points and offered large windows on either side. We attended the bar later on, which had windows looking into the Winter gardens. It was busy, but the service was fast. Everyone had a great time. More...

22 October 2017

Our stay was perfect. The rooms were lovely, clean and large, also dark with the curtains drawn! The location of the hotel is ideal, a short walk from be train station, and the same into the main town.
The spa was lovely, although more loungers around the pool would make it better. Our treatments were well organised, and the complimentary hand massage was a nice bonus.
The included evening meal and breakfast were tasty and the staff were accommodating for our individual needs.

8 October 2017

We choose the hotel for its location and the gym / pool. And made use of gym and pool.

It was just a short visit.. We didn't have much time to sort things out, but some thoughts:

The pool was overloaded with chemicals, so I had to get out. The skin on my finger tips peeled over night.
The bedroom pillows were like rubber bricks. It's just personal taste, but I like to be able to swap rubber pillows for softer pillows. We found out too late at night and too tied to hunt any further than the in the bedroom cupboards. If I'd had more energy, I might have thought to ask the hotel service to swap them.
There were no non caffine/ non-tea drinks in the room. On previous visits we had decent coffee and a selection of fruit tea in the room.
Our order for newspapers was not recorded.

The gym was welcome as was the steam room.

And the concierge was very helpful with restaurant suggestions.

The hotel is in a great location and the staff are very friendly.

5 October 2017

Arrived on Friday night for a wedding the following day. Was shown to our room which had a dual aspect. Therefore, we had a lovely view of Sheffield City Centre. Had a couple of bar meals and drinks, the bar staff were amazing. The following day the wedding reception was held downstairs, a truly lovely venue with amazing food. We danced the night away on the lovely disco floor. Breakfast the next morning was fabulous - Eggs Benedict. They catered extremely well for a large crowd and made all of us feel special. The staff were very alert and on-the-ball. More...

9 September 2017

Very nice, large room. Huge comfortable bed. Lovely, fresh self service breakfast. Spa facilities and massage were excellent. Evening meal choice was a bit limited and some parts of the meal could have been better. The food was generally quite tasty though. More...

15 August 2017

Beautiful hotel with great staff! Lovely location in the centre of Sheffield.
Parking with a discount at a nearby NPC car park with hotel discount £8. 50 for 24hr.
Great gym and spa with different saunas and decent sized swimming pool.
Breakfast is great and they even have vegan sausages!
10/10 would recommend.

10 August 2017

This is our second stay at the Mercure in Sheffield. We have been delighted both times: the location, facilities and staff are all excellent. Our room was not ready when we checked in, so we were treated to a drink in the bar and porterage to the room once prepared. The swimming pool, gym and spa, which we came in part to use, are clean and well-equipped. The proximity to the excellent nightlife of Sheffield is what also draws us back.
The rooms themselves are faultless. The staff were highly professional and attentive. We hope to return on another occasion.

8 August 2017

From start in finish extremely impressed. Staff where very helpful, we wanted to change our room and then we needed to extent our stay. They couldn't have done more for us they were absolute brilliant.
The bar staff were very attentive, breakfast was the best I've had in a long time. Spa staff were very professional. Generally an excellent stay.

7 August 2017

We took the room, dinner, spa with treatment and breakfast stay option. I was able to access all 5 of the rooms I'd booked before 2pm, meaning I could set them up with gifts for the party and get down to the spa before our treatments, which was also booked for 2pm. The spa was lovely, albeit full of other noisy guests. The meal was great and the duty manager quickly rectified our missing table decorations. The waitress (I can't remember her name!) was funny and attentive. Breakfast was delicious and checking out was quick and easy. I would definitely consider staying again and I live in Sheffield! More...

23 July 2017

Stayed at St Paul's Mercure hotel in Sheffield for 2 nights. Wonderful hotel. The staff were excellent and the food was amazing. Stayed for 3 course meal in the restaurant and loved it. Spa and gym were my favourite areas of the hotel. The gym was well equipped and the spa offered sauna, steam room, ice igloo room and aroma room as well as pool. Would definitely stay again. More...

16 July 2017

Stayed in privilege room on the 5th floor. Great views from the window. Rooms are spacious with a free selection of water and soft drinks in the fridge. Robes are provided in the room. Staff are very helpful and the breakfast is very good quality and varied. Ideal location in the city centre and plenty of good places to eat within a short distance. More...

4 July 2017

The hotel was clean and the staff were very efficient. From the moment, we stepped into the hotel it felt like home.
Special thanks to Kate and Marianne who helped us navigate two tricky situations which occurred during our stay. They were calm and knowledgeable and that in turn kept me calm.
The breakfast was one of the best l have ever had in a hotel, it was delicious. The chef and the waitress’ were hilarious, so charming great way to start the day!

26 June 2017

Our stay was pleasant the hotel was well presented, the staff friendly and the location was perfect. There was a pop up gym in the peace gardens which was right under our window, we weren't told about this upon check in, the music cheering and shouting over the mic started very early and went on all day. The spa was full of groups/hens and not relaxing due to the noise and lack of beds but had it of been quieter it would have been lovely. There was mould starting to appear on the ceiling outside the shower and on the door hinges, but apart from that the room was clean. The bed was soft and felt old, in need of replacement. Location was great for us and the surrounding restaurants were all fab. More...

19 June 2017

Room was great with lovely view over city. Beds comfortable. Staff friendly and helpful. Only thing I would have liked to have seen was the robes and slippers in the spa. We weren't told about them, noticed everyone else had them so had to go back up to reception (after swimming!) to be told they were £5 each, which in my Swimsuit I couldn't do. I understand this if you were just using the spa but if you've paid over £132 to stay overnight there I think they should be complimentary and included in your night's stay. More...

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