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Lotus Residential Ltd

LE1, Leicester

(29)
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‘21 Certificate of Excellence, 2021

About

Award winning, local and independent Estate Agent offering Sales, Lettings and Property Management Services in Leicester and surrounding areas.

Lotus Residential is a forward thinking business based on traditional Estate Agency values and principles, where a service of excellence is our key priority.

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1 hire on Bark
32 min response time

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Reviews (29)

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4.5/5

29 customer reviews

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19 July 2023

Reviewed on Google Maps

18 June 2023

Extremely BAD Service! My experience with Nina was marred by a complete lack of care, professionalism, and competence, making it necessary for me to share my negative experience with others. From the beginning of our engagement, it was evident that Lotus Residential Agent did not prioritize their responsibilities or demonstrate a genuine concern for their clients. Communication was consistently poor, with unanswered phone calls, and when responses were provided, they were often delayed or failed to address my concerns adequately. This lack of responsiveness left me feeling neglected and frustrated! In addition, Lotus Residential Agent showed a concerning lack of attention to detail and an inability to handle crucial aspects of their job effectively. These errors not only caused additional stress for me but also raised serious doubts about their competence and commitment to their profession.This lack of competence eroded my trust in Lotus Residential Agent and left me questioning their ability to fulfill their role as a reliable and competent estate agent. Given the numerous shortcomings and frustrations I experienced with Lotus Residential Agent, I strongly advise caution when considering their services. My hope is that this review will prompt the company to reflect on their practices and take appropriate measures to ensure that future clients do not encounter the same level of disappointment and dissatisfaction. Thanks to a lovely landlord who has made an extreme effort to solve the issue! He does not need an agent! First time in my renting years I have seen a landlord deal with things directly and come to the flat and make us feel at ease! More...

Reviewed on Google Maps

31 May 2023

I highly appreciate Mr.Callan Marshall for the wonderful work he has done. I've been trading for a while, I've passed several trainings and many read books, but I've been missing something. Thanks to Mr.Callan Marshall, I put my emotions and order in my head. Mr Callan, showed me the other point of view of a proper trading process. I invested $700 and got a profit of $7,500 in just 7days. It was so easy working with Mr.Callan's platform i highly recommend his great works, contact him via Email: callanmarshall67@gmail.com ‪WhatsApp: +1 (619) 736‑9796 Facebook: Callan Marshall More...

Reviewed on Facebook

31 May 2023

Can highly recommend Mr. Callan Marshall, thanks to his diverse knowledge in wealth preservation, investments such as shares, property, crypto and forex. We’ve been working with him and his excellent team for some couple of years and the service is a 10/10. His style is non-aggressive, includes thorough research and analysis and I particularly like the quarterly personal portfolio reviews. First investment was just $500 made a profit of 7,200 within a week. You can reach him via; Email: callanmarshall67@gmail.com Facebook: Callan Marshall More...

Reviewed on Facebook

30 September 2022

Agency member Nina is never answering call n msg reply n not doing any maintenance in house n not giving deposit after left the house. 2 months done it’s not giving deposit this tips of service in louts agency More...

Reviewed on Google Maps

31 May 2022

Reviewed on Google Maps

31 May 2022

I was really very impressed with the service I got from Nina the agent. She was very helpful and very polite. Nina went out of her way to help me. I was very happy with the service that I was given. More...

Reviewed on Google Maps

14 July 2021

Friendly and professional. Just sold my house with Lotus above the asking price!

Reviewed on Facebook

24 May 2019

Exceptional service from an independant agency. I have used Haart, Connells in Leicester and they don't come close to the level of service I have received from Lotus Residential. Having a reliable and honest agency for me is crucial as I live 120 miles form Leicester. I would highly recommend Nina and her team if you need a trustworthy agency. Truly a hidden gem. More...

Reviewed on Google Maps

28 December 2018

Nina from Lotus Residential provided an exceptional service to us, in our home move process. Extremely pleasant and lovely to deal with, and definitely an asset to the company. Thankyou for all your help!
Hamza and Yaz
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Reviewed on Google Maps

27 November 2018

Love the service, NINA is outstanding

27 November 2018

Lotus have been fantastic in dealing with both the sales and letting of my properties; its been a wonderful experience, very efficient and honest. I have particularly been impressed with the due care and attention that was provided when, during the posession court proceedings due to unpaid rent ,all went to plan with judgement in favour of the landlord, articulately represented by Lotus and an eviction order handed down by the courts. Very pleased with the service received as a landlord having saved ££ without having to engage solicitors for eviction.

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27 November 2018

Best Property management Company with the best team. Especially Nina is very kind and professional who sticks to her words. I have had many issues with other agents as they never delivered their commitments. I definitely recommend Lotus Residential. You would not need to ring her twice for anything !! More...

Reviewed on Facebook

31 July 2018

I left a review on the 18/01/2018 about my concerns with my property as unsuitable for living -seen in the attached screenshot. Shortly after that Nina contacted me and promised to resolve all my issues by end of the month. I was glad that we were finally making good progress but up till today which is about 6 months now, she was only able to clear the garage. I was hoping they would change the cooker as well because it had no safety device and we had 2 incidences of gas leak. But for my safety and that of my kids I had to buy a new cooker. However Nina was swift in sending an engineer to remove the old and fit mine. Unfortunately, my issues have not been resolved because the garden has not been sorted. The worst part of it is she doesn’t return my calls or reply messages. So, I ended up paying to clear out a bit so we could open the windows without all sorts of insects flying in - as seen in the pictures attached. Anybody willing to rent from this agent should beware because, apparently, they are more interested in letting the property without regard for safety and maintenance. More...

Reviewed on Google Maps

1 July 2018

Excellent, professional and personal service from Nina, always very efficient. Dealt with a few high street agencies previously and Lotus residential is spot on with that personal touch and competitive prices. Highly recommended.

Reviewed on Google Maps

11 June 2018

Excellent, professional and personal service from Nina, always very efficient. Dealt with a few high street agencies previously and Lotus residential is spot on with that personal touch and competitive prices. Highly recommended.

Reviewed on Google Maps

27 May 2018

Excellent company to do business with. Very good communication. Always happy to deal with Nina from Lotus Residential.

Reviewed on Google Maps

27 May 2018

I approached Lotus Residential as I was looking to rent my property, I received a very professional service and I have no complaints as I received payments on time and the tenants have maintained my property in very good condition. I would highly recommend Lotus and their team to anyone as they are very professional, take their time to understand your needs and requirements and also such a welcoming company to approach. I was always kept informed and any questions were answered with confidence. Keep up the excellent work and thank you for the fantastic service More...

Reviewed on Google Maps

27 May 2018

Lotus Residential provide a very professional and transparent service. The manager Nina is quite pleasant to work with and very responsive to the management and care of my properties. I will definitely recommend the company for your letting and estate management needs. More...

Reviewed on Google Maps

27 May 2018

A highly professional service which I would not hesitate to recommend to anyone. From start to finish Nina has taken care of every aspect of my letting both promptly, effectively and efficiently. She is responsive and goes the extra mile for her clients. RP Evington More...

Reviewed on Google Maps

14 February 2018

Reviewed on Facebook

8 February 2018

Lotus Residential provide a very professional and transparent service. The manager Nina is quite pleasant to work with and very responsive to the management and care of my properties. I will definitely recommend the company for your letting and estate management needs. More...

Reviewed on Google Maps

29 January 2018

I approached Lotus Residential as I was looking to rent my property, I received a very professional service and I have no complaints as I received payments on time and the tenants have maintained my property in very good condition.
I would highly recommend Lotus and their team to anyone as they are very professional, take their time to understand your needs and requirements and also such a welcoming company to approach. I was always kept informed and any questions were answered with confidence.
Keep up the excellent work and thank you for the fantastic service
More...

Reviewed on Google Maps

26 January 2018

Excellent company to do business with. Very good communication. Always happy to deal with Nina from Lotus Residential.

Reviewed on Google Maps

26 January 2018

A company on which we can rely upon totally. I've dealt with many estate agents in the past but found all of them selfish and rude as they just tried to make as much money as they could out of people. Now with Lotus our issues are taken into immediate consideration. Especially Nina is really soft spoken, welcoming and hard working. More...

Reviewed on Google Maps

25 January 2018

A highly professional service which I would not hesitate to recommend to anyone. From start to finish Nina has taken care of every aspect of my letting both promptly, effectively and efficiently. She is responsive and goes the extra mile for her clients. RP Evington More...

Reviewed on Google Maps

25 July 2017

Best Property management Company with the best team. Especially Nina is very kind and professional who sticks to her words. I have had many issues with other agents as they never delivered their commitments. I definitely recommend Lotus Residential. You would not need to ring her twice for anything !! More...

Reviewed on Facebook

27 May 2017

Lotus residential have been really good and very helpful in finding university accommodation for my brother in the LE3 area. Nina in particular was very efficient and had a variety of locations which suited our requirements, we were fully informed from the start of our enquiry to completion of the letting agreement. Was a smooth and easy experience dealing with lotus residential. Keep up the good work. More...

Reviewed on Google Maps

27 May 2017

The team of Lotus Residential has been fantastic at helping me out with my 'perfect home' search. A huge thank you to the company director- Nina for all the advice and support, a gem of a person to work with. They ensure the whole process of property buying and selling runs smoothly. You guys are great at what you do. Emails, phone calls and queries are replied to as soon as possible. I would definitely recommend Lotus Residential to all! Really impressed with the whole process. More...

Reviewed on Google Maps

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