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K9 Friends

EH54, Livingston

(56)
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‘20 Certificate of Excellence, 2020

About

My Name is Jacqui Turnbull, I offer a second to none Dog Home Boarding Service in the Murieston, Livingston, area of Scotland. I am also a city and Guilds Qualified experienced groomer. I hold a license from West Lothian Council for Dog Home Boarding and board a maximum of 4 dogs at any one time in my large detached home surrounded my a half acre of grounds which backs onto the Murieston trail, where I have a beautiful and safe area to exercise dogs. I have 25 years experience and I love and understand dogs.

1 hire on Bark

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Reviews (56)

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5/5

56 customer reviews

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21 November 2019

We were rather apprehensive about our Labradoodle's first cut as we had heard horror stories about people collecting their furry friend and them closely resembling a show Poodle. ... however having nothing but faith in Jacqui, having known her for years now and having previously used her every time for my Collie before she sadly passed away, I knew he'd be in good hands. 3 hours later we picked the wee guy up and 3 days later I still can't stop looking at how handsome he looks. I honestly believe Jacqui is the best groomer out there, always smiling, caring and her work is outstanding!!!! Thank you Jacqui. More...

Reviewed on Google Maps

18 November 2019

We were rather apprehensive about our Labradoodle's first cut as we had heard horror stories about people collecting their furry friend and them closely resembling a show Poodle. ... however having nothing but faith in Jacqui, having known her for years now and having previously used her every time for my Collie before she sadly passed away, I knew he'd be in good hands. 3 hours later we picked the wee guy up and 3 days later I still can't stop looking at how handsome he looks. I honestly believe Jacqui is the best groomer out there, always smiling, caring and her work is outstanding!!!! Thank you Jacqui. More...

Reviewed on Yell

28 October 2019

Excellent Service. Fantastic Results. Very reasonably priced and extremely caring and loving environment. You wouldn’t want your pet to be with anybody else!

Reviewed on Google Maps

28 October 2019

Excellent professional and friendly service, our dog always looks fab when we pick him up. Wouldn't trust anyone else with him. never disappointed, would highly recommend k9 friends More...

Reviewed on Google Maps

25 October 2019

Olly my dandie dinmont has been going to Jacqui for grooming for a few years now. He always come back looking and smelling beautiful. He goes in all excited with his tail wagging, so I know he's happy to be there. Jane Crawford More...

Reviewed on Yell

8 October 2019

Cannot speak highly enough of Jacqui @K9 Friends. Both our Labradors have been part of her doggy family since puppies and love their walks and adventures with her and the gang. Safe, secure and loved. Highly recommend. More...

Reviewed on Yell

5 October 2019

Excellent Service. Fantastic Results. Very reasonably priced and extremely caring and loving environment. You wouldn’t want your pet to be with anybody else!

Reviewed on Yell

24 July 2019

Best in the business... Jacqui always does an amazing job and goes above and beyond to meet the needs of both us and our dog. Brauk is a fiesty wee Chihuahua and isn't great with other dogs but Jacqui knows the right approach with him and does an excellent job time after time. Very reasonably priced for how good a job she does. We won't go anywhere else now we've found her. More...

Reviewed on Google Maps

18 July 2019

We have used Jacqui's home boarding twice now for our cocker spaniel. He went into the house happily from the word go and obviously felt very much at home. Jacqui is clearly very fond of the dogs and they all seem very comfortable with her. My dog also really enjoyed the company of the other dogs. The property is well set out and the garden is great. Jacqui sent some photos and videos while we were on holiday which was lovely and very reassuring.I have no hesitation in recommending K9 friends for home boarding. More...

Reviewed on Yell

9 July 2019

Wonderful job of my wee cheeky fella! Thanks Jackie - as always a brilliant job!

Reviewed on Facebook

9 July 2019

Brilliant! Jackie does a great job of grooming my boisterous jack russell/collie cross - would highly recommend.

Reviewed on Yell

5 July 2019

We have been going to Jacqi for three years now and have always received a first class service.We had issues with previous groomers in particular one well known store. We went to Jacqi and she managed to groom our very nervous Bearded Collie, Rocky. We now have Rocky jumping in the car when you mention where he is going and he gets even more exited as me nears her house,If you require a professional dog groomer with a very friendly calm manner then I cannot recommend Jacqi enough.Davie More...

Reviewed on Yell

5 July 2019

We have been going to Jacqi for three years now and have always received a first class service.We had issues with previous groomers in particular one well known store. We went to Jacqi and she managed to groom our very nervous Bearded Collie, Rocky. We now have Rocky jumping in the car when you mention where he is going and he gets even more exited as me nears her house,If you require a professional dog groomer with a very friendly calm manner then I cannot recommend Jacqi enough.Davie More...

Reviewed on Yelp

30 June 2019

Jacquie done an amazing job of cutting my Cavachon Gizmo. He was matted due to cancelled appointments at another groomer so had to cut him short, but even then made sure she saved what she could and he looks cute as he can!

Reviewed on Google Maps

25 June 2019

After moving to West Lothian I tried many groomers for my Cavachon but he never seemed to like any until he met Jacqui at K9 friends and now he's happy to go for a trim. In fact he runs to the car. It's an added bonus that Jacqui grooms from home and has a large garden for the dogs to play in.I intend to let Jacqui board and walk my dog when needs be.I honestly can't recommend Jacqui highly enough. More...

Reviewed on Yell

13 June 2019

Highly recommend Jacqui! She groomed our 8 month old working cocker spaniel for the first time and I am so happy with the result! Jacqui clearly has a lot of experience with puppies - she was so patient with Jax (who doesn’t sit still!) and so calm making sure she took her time. Thanks again Jacqui! Already booked in for his next groom More...

Reviewed on Facebook

3 June 2019

jaqui gives an amazing service my dogs just spent a week boarding here stress free for both of us loves Jacqui to bits after a couple of visits for grooming would highly recommend

Reviewed on Facebook

16 May 2019

When you visit K9 Friends it is obvious Jacqui has a natural talent with dogs. Our Joey turns out a handsome prince every time. Highly recommended.

Reviewed on Facebook

16 May 2019

Excellent service to a high standard.Definitely recommended.A real natural talent.

Reviewed on Yell

15 May 2019

Jacqui is very attentive and caring to my little dog- he can be a bit difficult to manage at times but he always gets well looked after. I would highly recommend K9 for grooming and home boarding. More...

Reviewed on Facebook

13 May 2019

l board my dog, Diamond, with Jacqui at least twice a year. Diamond has been going her holidays to Jacqui's for 3 years now and as soon as we let her out the car she runs straight to the front door, tail wagging! Jacqui also baths and grooms Diamond who is a 65kg Bernese Mountain Dog so its not an easy task! Jacqui knows Diamond so well, she knows when she needs a rest and will normally groom her over a couple of days so she doesnt get stressed! Only thing is Diamond isnt that excited when we go to pick her up, she obviously enjoys her time with Jacqui, but thats fine as we know Diamond is not only being looked after but is being loved! More...

Reviewed on Facebook

13 May 2019

Jacqui has grooming skills second to none. She is a perfectionist with many years experience and it shows in the results. Jacqui always includes me as the owner in her thinking process on what would be best for my dogs grooming needs . Would happily recommend her to anyone. Although I haven’t used Jacqui’s walking or boarding yet, I have frequently walked my dogs with her when she is out walking her clients dogs. She walks all the correct dogs with each other to ensure every one of them enjoys their walk fully. Jacqui always knows who is a bit slower or who needs a bit more encouragement. She knows every dogs temperament and how to encourage them to listen to her on the walk. I’ve also seen Jacqui interacting with her boarder dogs at her home and she treats them all the same as her own dog Max. I’d happily let my dogs board with Jacqui and I’d have complete confidence all their needs were being met in a very safe environment. More...

Reviewed on Facebook

5 May 2019

Our puppy Toby had a great holiday with Jacqui. He loved his time with her and Max and appreciated the efforts she went to with his fussy eating. He was also lucky enough to have a groom, so came home happy and looking great. Wouldn't hesitate to recommend K9 Friends! More...

Reviewed on Facebook

27 April 2019

Fantastic service from k9 friends, took out pup for her first groom- jacqui was professional from the moment we arrived to the moment we left fantastic service and price, would highly recommend to anyone

Reviewed on Google Maps

27 April 2019

Jacqui provides a very professional and friendly dog walking service. Our year-old lab is a bit of a handful but she is always super excited to see her. When we come home on days when she has been walked she always appears content, well-exercised...and very tired! We also used Jacqui‘s boarding service last year and I don’t think our dog wanted to leave! It gives us such a great peace of mind when we have to leave her. We highly recommend Jacqui - she is trustworthy and reliable. We are very happy with her and feel our dog is in great hands. More...

Reviewed on Google Maps

16 April 2019

Jacqui provides a very professional and friendly dog walking service. Our year-old lab is a bit of a handful but she is always super excited to see her. When we come home on days when she has been walked she always appears content, well-exercised...and very tired! We also used Jacqui‘s boarding service last year and I don’t think our dog wanted to leave! It gives us such a great peace of mind when we have to leave her. We highly recommend Jacqui - she is trustworthy and reliable. We are very happy with her and feel our dog is in great hands. More...

Reviewed on Yell

1 April 2019

Another great experience for Brodie -having his coat trimmed by Jacqui. He arrived home this afternoon looking a very dapper cocker spaniel . ......and very calm and happy.We have used Jacqui's grooming service and home boarding service for a good few years now and both services have been exemplary. Jacqui makes such a fuss of Brodie and he loves it. We never have any problems with him when he goes to have his hair cut. He runs into the house, tail wagging looking for the lady who makes such a fuss of him.We would definitely recommend Jacqui to all dog owners for grooming, dog walking and home boarding. More...

Reviewed on Yell

28 March 2019

Jacquie has an in-depth knowledge of dogs and looks after our 2 like they are her own, they always love going to stay with her while we're on holiday

Reviewed on Google Maps

28 March 2019

Can’t recommend Jacqui enough. We’ve had our dogs in for dog boarding every holiday over 10 years. We would actually rather cancel a holiday than put them anywhere else. Jacqui is incredible with them. One of our dogs was poorly during one visit(existing condition) and Jacqui took him to the vet and took amazing care of him.One of our other dogs was very nervous and we noticed improvements in his confidence after every visit.This is a full service, the dogs are loved, integrated into Jacqui’s life and exercised well. Jacqui also has a massive garden too which they love. We also get Jacqui to give them a wee clip and nail trim too, so when we go to collect them they also look (and smell) better than when we handed them in!Genuinely can’t recommend enough. More...

Reviewed on Google Maps

28 March 2019

Our dog Diamond who is a Bernese Mountain Dog, has been going to Jackie for her holidays and for grooming for 3 years now. The best thing for us when we take Diamond is that she gets out of the car and runs straight to Jackie's door, bouncing and wagging her tail! For anyone leaving their dog when they go on holiday, it's a big thing knowing thatyour dog is going to be happy and well looked after. Jackie also makes a great job of grooming Diamond, she always looks amazing! We will never go anywhere else to get her groomed and have to make sure that there is always a boarding space available before we book a holiday as we wouldn't leave Diamond anywhere else!Rhona Smith More...

Reviewed on Google Maps

28 March 2019

My Aus Shepherd has been a regular for boarding and grooming over the last 3 years and the experience for us and him has always been superb. We regularly see Jacqui out walking the dogs on the trails and it's clear that every dog gets the same care and attention that we've always been sure Baron gets. More...

Reviewed on Google Maps

26 March 2019

I would recommend JacquI at K9Friends who I have been using for several years. I take Buddy my springer spaniel for grooming and wouldn’t go anywhere else. Jacqui is excellent with him and he always comes back looking beautiful. Excellent service! More...

Reviewed on Facebook

26 March 2019

Jacqui Looked after our boys at short notice and treated them like her own dogs so much so when we arrived back to collect them they were just relaxing around Jacqui's lounge like it was their own house, the boys enjoyed it it so much they have rebooked several more holidays with auntie Jacqui. and the boys dad liked it even more as the dogs have long coats Jacqui had washed and groomed them ready to go home and give dad a few days away from the grooming brush so a perfect experience for all . Thank you Jacqui More...

Reviewed on Yell

26 March 2019

Our two big boys had a super time with Jacqui she really is very professional kind and very caring lots of exercise and lots more cuddles truly a home from home. Jacqui also washed and groomed the boys (mammoth task ) and when we picked them up they looked so good ,more holidays are booked by the boys and it is such a pleasure to know they are in such good hands we can have our breaks with the comfort and knowledge they are being so well cared for thank you Jacqui. More...

Reviewed on Yell

26 March 2019

I would recommend JacquI at K9Friends who I have been using for several years. I take Buddy my springer spaniel for grooming and wouldn’t go anywhere else. Jacqui is excellent with him and he always comes back looking beautiful. Excellent service! More...

Reviewed on Yell

25 March 2019

Jacqui has been our dog walker and home boarder for approximately 4 years. Our dogs look forward to going for the regular walk with her. Another service she provides is home boarding and are happy to stay with her and particularly love her large garden. Dogs are so well looked after as a home from home so you can relax on your holiday knowing your pets are in good hands and well cared for. K9 Friends come highly recommended as our preferred dog walker and home boarder. Thanks Jacqui. More...

Reviewed on Yell

21 March 2019

Absolutely great bome broading facilities. My dogs always have the best time with Jackie. Mac comes back beautiful groomed.

Reviewed on Facebook

21 March 2019

We have been using K9 friends since 2008, as a dog walking service for the 1st 5 or so years & then as a boarding service on an intermittent basis. We were very pleased & happy with the dog walking service & would have continued if it had been possible. Since then we have found the boarding facility extremely useful & the provider has always been most accommodating often taking us at short notice & taking a compassionate view of the circumstances under which we were using & this was greatly appreciated. We have also had the benefit of the grooming service which has been of high quality. In general we have found the provider professional, helpful & trustworthy. She is very good with the dogs. We have no hesitation in leaving our dogs with her & have recommended her to friends. More...

Reviewed on Yell

18 March 2019

Jacquie is great with our dogs, they love going to stay with her when we are on holiday, it’s like a home fro home for them

Reviewed on Yell

5 January 2019

We take our Pomeranian Harvey to Jacqui every month and wouldn’t go anywhere else, he absolutely loves her and she is great with him, he always comes home squeaky clean and smelling lovely. Definitely a 5 star service and would recommend to anyone. See you next month, Jacqui! x More...

Reviewed on Facebook

30 November 2018

My wee boy Bracken, a working cocker, has been groomed by Jacqui for 7 years now and always comes away happy, looking and smelling great, her attention to detail is spot on, I wouldn't use anyone else. We have also used her home boarding service and were able to have a relaxing holiday knowing he was getting lots of walks and love from Jacqui. First class service that I would recommend to anyone More...

Reviewed on Facebook

25 November 2018

Our beloved Jack Russell terrier Alfie has been happily groomed by Jacqui for the last couple of years and has home boarded with her several times in the last year. Having never left him with anyone else we feel secure in the fact that he is well looked after, cared for and safe in Jacqui's care. It definitely is a home from home experience for him. We would highly recommend K9 Friends More...

Reviewed on Facebook

3 November 2018

We take our Pomeranian Harvey to Jacqui every month and wouldn’t go anywhere else, he absolutely loves her and she is great with him, he always comes home squeaky clean and smelling lovely. Definitely a 5 star service and would recommend to anyone. More...

Reviewed on Yell

30 July 2018

Sending your beloved pet to K9 Friends gives you the peace of mind in knowing that they will be loved and well looked after - highly recommended as the best home boarding ever!

Reviewed on Facebook

30 July 2018

Our Bearded Collie Rocky has now been groomed twice by Jacqui and he looks fabulous. He had previously had some bad experiences and on one occasion came home with half his coat cut so we were very apprehensive about going but Jacqui was very patient, confident and calm when dealing with Rocky. At the last visit he was excited when my husband drove up to Jacqui's house quite a turnaround! I would highly recommend Jacqui a high quality and professional service and a genuinely nice and friendly lady. Thank you Jacqui xxx More...

Reviewed on Facebook

27 May 2018

Brilliant service very friendly and helpful. Definitely recommend . Delighted with my dogs grooming

Reviewed on Google Maps

27 May 2018

My Westi, Sky has been going to Jackie at Animal Magic Dog Grooming for years now and i've always know that he is in good hands. She makes a first class job of his hair every time. Great job Jackie!! we'll see you again in 2 months :) XX More...

Reviewed on Google Maps

27 May 2018

Took my puppy to animal magic for a wash and cut. Jacqui was incredibly professional and Hudson (my puppy) looked amazing. Great price , great service, very impressed with the whole set up. I would definitely recommend Animal magic to anyone who want their dog groomed by a professional. I will be using Jacqui from now on More...

Reviewed on Google Maps

8 November 2017

Our Bracken, a working cocker, has been going to Jacqui for 6 years for grooming and always comes away happy, looking and smelling great, her attention to detail is spot on. She always listens to what you want for your dog and will offer advice when required, I wouldn't use anyone else. We have also used her home boarded service and were able to have a relaxing holiday knowing he was getting lots of walks and love from Jacqui. First class service that I would recommend to anyone. More...

Reviewed on Yell

5 October 2017

Harley went into Animal Magic like a little ball of fur and Jacqui worked her magic and returned a perfectly presented miniature schnauzer ready for his holidays.

Reviewed on Yell

Q&As

I love dogs. I grew up with dogs, my father being a shepherd who bred collied dogs. I grew up on a farm and I love being out doors no matter what the weather. I enjoy helping people sort out issues with their pets when they visit the grooming salon giving them help and advice. I founded my company 20 years ago so I have much experience from the thousands of dogs I have looked after in many ways over the years.

I have been self employed most of my life. initially I was a singer full time performing in clubs and pubs. Then when I retired from that I had to find something that I was as equally passionate about as I was in music, and it was dogs! When I got my first pet dog Gromit a Lahs Also I thought since I was already walking him I thought I might as well walk others at the same time, and so K9 Friends was formed. That was 20 years ago. Gromit died at the age of 17. He had a wonderful life with me and all the k9 fiends that we met along our journey together.

I have had many years experience with all breeds of dogs large and small. I am a trustworthy responsible person, who if very reliable and cares about nothing more passionately, than the dogs in my care and the reputation of my business which I have built up since 1998. I am 55 years old and very fit. I know what I am doing with dogs and how to handle them and your dogs could not be in more safer reliable hands be it wether your dog in boarding with me, in the grooming salon or just being picked up for a walk. (N.B. I provide a late morning walk and a lunch time walk. In the afternoons and early evening I groom dogs. I work from home so the dogs boarding with me are never left alone. Boarders are walked separately early morning and late evening) Know you know how I am so fit!

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