Acton, Greater London
6 customer reviews
Amy Stroud
The cleaner that was sent to our apartment did an outstanding job. We were highly impressed with the service provided - the oven looked brand new!
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Shohel Kabir
Very happy with their cleaning
Reviewed on Google Maps
David Barnett
Hi there, Excellent service. Both the carpet cleaner and the cleaner did an amazing job.I must say, you're cleaners are lovely.
I will definitely recommend your service and use it again in the future. Many thanks, DAVID
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sam
Do NOT book this company. They may be cheap but do not be fooled. Never has the saying "you get what you pay for" been more accurate.
I booked an end of tenancy clean for a Sunday morning. I arrived on time but the cleaner never showed up because apparently: "the cleaner did not have internet connection yesterday and did not receive the property's address, which was sent to them by skype". What kind of excuse is that!?
After a few minutes of waiting, I tried to repeatedly phone the "head office" on the two phone numbers listed on an email signature from the booking confirmation. Despite the claim of office hours from 8:30 on Sundays, neither phone number was operated. In the end, I managed to get through to someone on the phone via a surrogate website "www.london-professional-cleaning.co.uk" but they were very unhelpful and kept pushing back the time they could get a replacement cleaner to me - first it was 10am, then 11am, then 2pm, then i was told to try a different cleaning company. This person only picked up the phone to me when she felt like it; on average one out of 3 tries. She kept telling me that she would phone be back when had arranged a time for the cleaner to arrive, but didn't once. I had to keep trying to phone back.
I lost a big chunk of my deposit because of you and wasted my whole morning. It is a disgrace.
I hope your business fails.
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John
Awful and unprofessional!!!
Don't clean at all, not equipped and more interested in things you want to throw away during your move than to do their job properly.
Don't waste your time and pick professional cleaners, not crooks!!
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Angust Rumples
Had the pleasure to use their services a month ago when I was changing my flats. Being a student in London and having to go to work in the crazy hours of the night don't really leave me time to think about tiding my place up, especially when relocating. Called them for an end of tenancy service and received just that! Gave them a call in the late morning before wrapping everything and they were at my place at noon. Cleaned for 4 hours and when they left the house was literally spotless. I was pleased with the punctuality and understanding. Definitely recommend them and would be happy to try out their other services in the near future! Thanks again! More...
Reviewed on Google Maps