Hughes Smart
Norwich, East Anglia
(2976)
Norwich, East Anglia
(2976)
Hughes are a local independent electrical retailer who offer services beyond the normal electrical store. We have a dedicated smart home service where we can visit you in your home and discuss all manner of smart home technology including smart lighting, heating, security and entertainment.
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2976 customer reviews
customer
Had the product I wanted and with fast and efficient delivery great company to deal with. You can buy with confidence from Hughes
Reviewed on TrustPilot
Amanda Howcroft-Stemp
Ordered online. Very easy. Delivered when advised. Kept up to date with order progress all the time. Great. I had never heard of Hughes before but got you from the witch site and I’m very pleased
Reviewed on TrustPilot
Claire
Good service and delivery of washing machine. Ordered on the Monday for delivery on the Saturday morning. Would order with Hughes again.
Reviewed on TrustPilot
Mr Alan Park
Ordered a TV but it arrived at courier with damp packaging. Courier refused it. However was easy to arrange re-delivery as quickly as possible and new TV arrived without a hitch
Reviewed on TrustPilot
Miss Lucy Demott
So pleased that I was able to get my washing machine from you. As many online retailers don't deliver large items to the Isle of wight. Very good price and kept me informed about delivery times. Good courier service. More...
Reviewed on TrustPilot
Amanda Brown
I am glad i found this website. I needed a new washing machine for my tenants and ordering via Hughes was easy, stress free with prompt communication once i had paid online. The service to install & remove the old washing machine made the process easier on my tenants.Thank you :) More...
Reviewed on TrustPilot
HELEN MORGANS
They did exactly what they promised to do. Delivered quickly and on timeExcellent service
Reviewed on TrustPilot
Rob
Excellent super quick service to be recommended
Reviewed on TrustPilot
Philip
Really good website and a good deal on the item we were looking for
Reviewed on TrustPilot
Chris
Simple to use website. Good prices. Clear on availability and delivery options. Clear confirmation of delivery. Confirmed delivery time slot. Delivered with polite effecient company men/van who unpack the washing machine for you. [and will install if you requested]Excellent all round. More...
Reviewed on TrustPilot
Allison Thomson
I found exactly what I was looking for at Hughes at a very competitive price. Delivery times were surprisingly short and everything went like clockwork. No complaints whatsoever.
Reviewed on TrustPilot
sharon smith
Speedy delivery
Reviewed on TrustPilot
Customer
Very easy TV purchase, super smooth delivery, great phone help when asking about warranty
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Lynne Hall
Excellent service and communication.
Reviewed on TrustPilot
Steve Taylor
The service was as good as I'd expect.The product although excellent, was different in size (depth) to the Hughes advert
Reviewed on TrustPilot
Catherine Cooke
good website easy delivery and well informed when arriving. also a very good price for the fridge freezer I ordered and in top condition no faults when arrived. Extremely pleased with the whole process. More...
Reviewed on TrustPilot
azeem azeem
delivered and done as promised
Reviewed on TrustPilot
craig adams
Easy to complete purchase & speedy delivery.Excellent communication too
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Richard folkerd
Although out of stock, delivery from warehouse was quick and efficient.
Reviewed on TrustPilot
Charles Bozon
Great service and really easy to place an order. Everything was supplied on time and in good order.
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Karen Rogers
Excellent service and excellent product
Reviewed on TrustPilot
david blyth
Great value superb service
Reviewed on TrustPilot
Mr and Mrs A Cullum.
Brilliant from the ordering to delivery. No problems at all, easy ordering and we were able to track the delivery, which came well within the 2 hour time scale given. We would definitely order from Hughes again. More...
Reviewed on TrustPilot
caroline shipley
Perfect in every way.
Reviewed on TrustPilot
JOHN GARROD
on time and quick
Reviewed on TrustPilot
Andrew Jinks
Great service
Reviewed on TrustPilot
Nick
Double oven delivered on a Saturday three days after ordering, with a phone call to us early on the day to give a three hour time slot. Can’t ask for more really much better than the National retailers and it was cheaper More...
Reviewed on TrustPilot
Russ Spargo
All really simple, quick and easy. Completely hassle free and v rapid delivery. Brilliant. Thank you!
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Stephen Mattinson
Great experience throughout whole process of purchasing new washing machine.
Reviewed on TrustPilot
Mr Cullen
Hughes service great.... courier failed to unwrap the washing machine as per the sticker on the side of the package... but they were on time
Reviewed on TrustPilot
MEGAN JAYNE HARDAKER
Good price, & efficient delivery.
Reviewed on TrustPilot
Ray Beasley
Highly recommended.After awful service from Curry's (literally hours on the phone and in store) and a cancelled order for a soundbar that arrived damaged then apparently disappeared in their system on return, I bought the same sound bar online from Hughes on Sunday afternoon at 4pm and picked it up from my local Hughes Thetford warehouse at 5pm. Terrific service and it's now fitted and working, why did I not go to Hughes in the First place?Easy online site to navigate, polite and helpful warehouse staff and clean and undamaged item.Quite the Polar opposite of my Curry's experience.Do yourself a favour if you have a local Hughes and avoid Curry's. More...
Reviewed on TrustPilot
Neill
Very prompt and flexible delivery and Good price.
Reviewed on TrustPilot
Jack
Good service and quick delivery of TV
Reviewed on TrustPilot
Sheila Grant
I ordered a microwave on line on a Sunday and the item was delivered two days later on the following Tuesday . Excellent service and would certainly consider further purchases from Hughes in the future. Would highly recommend them to others. More...
Reviewed on TrustPilot
Istvan Nagy
Very fast delivery and OLED tv arrived in one piece. Driver helped me to take telly upstairs as well.All good so will use their service again.
Reviewed on TrustPilot
Chelskicat
Very straightforward transaction with Hughes, highly recommended
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andy h
Ordered a new dishwasher. Delivery prompt and as promised. Delivery guys removed packaging as well. So far all positive.
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Mr and Mrs Burroughs
Brilliant friendly service as always.
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Sarah
Quick and easy service.
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JA
Just worked well.
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Janet P
I ordered a new washing machine on a website which was easy to use (which in itself is a plus) during the Christmas/New Year break and was amazed when the machine I ordered came within two days. The young men who delivered it came exactly on time, took away my old machine, gave me time to clean where it had been and then put the new machine in the space - taking care to get it exactly where I wanted it. They were pleasant and gave me a demonstration of how to use it. I have now used the machine - thank you! More...
Reviewed on TrustPilot
Wayne Pickering
Very helpful staff at Hughes who sorted a problem with the delivery.Very pleased with product too.
Reviewed on TrustPilot
Philip Harrison
Kept informed about what was happening Great priceDelivered when it was supposed to be Would recommend
Reviewed on TrustPilot
Julie Penman
Very quick delivery. Best price we found as well. Would recommend and use again.
Reviewed on TrustPilot
Chris Doxsey
very professional, well priced and excellent service, delivered exactly on time, couldn't be happier.
Reviewed on TrustPilot
Mark
Very quick delivery, product as described, easy to use website
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Linda Wilby
Excellent help from knowledgeable staff
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Terry Hall
Fantastic Prices, good customer support and quality products. Thanks !
Reviewed on TrustPilot
Customer
Hassle free purchase and came on time thank you
Reviewed on TrustPilot
What do you love most about your job?
For us, it is about working closely with our customers, helping them to understand the benefits of smart home technology, and how we can install it in to their home in a way that makes it easy to use and also improve the lives of the people using it.
What inspired you to start your own business?
The growth in smart home technology has meant there is a need for a local trusted firm like ourselves to offer additional services, away from just being able to buy and take delivery of goods. Hughes have been serving customers across east anglia for nearly 100 years, and so now we are able to extend that level of service to smart home technology, and home automation, as well as CCTV, networks and all manner of installation options.
Why should our clients choose you?
As a long standing local retailer, we are an incredibly trusted brand and service provider across east Anglia. with nearly 100 years of service, supplying, installing and servicing all the goods we sell, we are that specialist retailer who offers so much more than anyone else on the high street. We are also able to offer un-paralleled options for the consumer, with options to buy outright, rental, finance or even business accounts. Also, with branches throughout East Anglia, you are never far away from a Hughes store, service department, or installation van. We are also Loxone GOLD standard partners, as well as members of CEDIA. We keep ourselves up to date on all aspects of technology through thorough training to ensure we can offer the best advice.
