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House of Hugo

Lancing, West Sussex, West Sussex



House of Hugo is THE ultimate dog experience for dogs in the Sussex area, with a clear focus on meeting as many canine needs as possible, within one place.

Leon Towers has brought his experience to offer a bespoke range of services to suit all breeds and temperaments of dog.


Reviews (25)

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6 May 2019

My dogs love Hugo's!After a very unfriendly service at their previous local doggy day care they are more than happy to go to Hugo's. Both Richard & Mia are both so friendly and welcoming on arrival and obviously love our dogs as much as we do.There is nothing to fault at Hugo's we are so glad it was recommended to us :) More...

27 April 2019

Great service and lots of stimulation for the dogs

27 April 2019

My dog Louis is obsessed with Hugo's. He goes completely mental with joy once he realises we're almost there. The staff are wonderful and love the dogs like their own! I never have too worry about my boy when he's there for daycare or at the hotel. More...

28 March 2019

Hugo's is fantastic. The staff are so friendly and supportive and very kind to the dog (and to me). I have recommended Hugo's to all my friends and neighbours! Excellent value and excellent service. Thank you More...

27 January 2019

Lovely well run business. The dogs are so happy there. Highly recommended.

28 December 2018

Our puppy Poppy who is now 6 months old has been coming to Hugo’s since she had her vaccinations. Bringing her to Hugo’s was definitely one of the best decisions we made because her confidence has grown massively! She is getting so good at reading dogs body language while we are out walking and this is definitely down to Hugos! The service we receive is absolutely amazing, Heather, Richard and Mia are fantastic and they genuinely care about the dogs.Poppy gets the most amazing greeting every time we drop her off with lots of cuddles from the staff!As soon as we walk in, Mia knows exactly what time Poppy has her feeds which is just incredible seeing as they have so many dogs there! As Poppy is a tiny puppy we were a bit anxious about taking her, but she is so well looked after and has made so many best friends since going and actually drags us to get inside, doesn’t say goodbye or gives me a second look haha!Best feeling knowing we don’t have to worry about our little hairy baby when we are at work.Can’t thank you all enough! Actually don’t know what we’d do without you x More...

30 August 2018

I could not rate Hugo’s dog park anymore than I do! Absolutely AMAZING! The staff are fantastic - so friendly and caring. Whilst I was on holiday I was re assured everyday with pictures and updates on how my little fur baby was! If you’re like me and your dog is your world - and if you are worried about leaving them then Hugo’s is the BEST place to leave them! I did not worry about the company she was in at all! They are such professional people who genuinely care about dogs and have a genuine passion. I thank them all SO much! Hugo’s dog park is the place to take your little fur baby if you’re on holiday or even just for a day! ❤️? #Hugo’sIstheplacetobe! More...

31 July 2018

Amazing place. Staff are wonderful and our dogs love going here. They take a worry off your shoulders. Dog babies are taken care of in an amazing way. Could not recommend more

31 July 2018

My 1 year old boxer along with 3 if his siblings all go to Hugo's and they have a wonderful time... as soon as I pull up he's itching to get in and goes running in without looking back and loves the fuss and cuddles he gets. He's always happy and content once I get him home too. Whether he goes for 3 hours or 6 hours I know he is happy and being taken care of as one of their own. I am happy the staff are fully first aid trained and I trust them! Thanks guys your offering a fab service and looking after my fur baby when I need to be doing things with my other 2 non due baby's xx More...

20 April 2018

Great place, and my old westie loved it there. The team were always helpful when i got stuck in hospitals and made sure Harvey was card for until I was discharged. Thoroughly recommend

20 April 2018

Have an elderly Labrador which house of Hugo and the team have been looking after for years. Mia and team really take the time to ensure she is happy and well entertained. Would while heartly recommend them

20 April 2018

All the staff there are wonderful. They obviously really know about and love dogs. (And they're great with people too!) Great to have a place where I know my beloved dog will be well looked after.

20 April 2018

HoH is amazing due to the fantastic staff team. Our dog can’t wait to get in there in the morning and we know that he is safe and well looked after. He has fun and he trusts all the team there - this is a big deal for us as he is generally very nervous of people. We love how much they “get” him. More...

18 March 2018

My daughter sends her dogs here and it’s the best “dog hotel” around this area.

8 March 2018

We have used HoH many times for our hound. We got him from a rescue centre and were told he could never be with other dogs. So we spoke to the owners and he came along for a half day trial. Off the lead he was so happy to be part of a pack. We have made use of the training on offer and he has had a swimming lesson too. If there are times when he has been staying there and we have been stuck in traffic we have been helped they have been happy to keep him in overnight so we have not had to worry More...

4 February 2018

Mum's dog stayed there at very short notice and they where extremely helpful and Mums dog was very happy there, I think it's a great place.

27 January 2018

I have been using House of Hugo and the many services they provide for over a couple of years now. We have benefited from the personal training that our has dog received, the weekly swim and their dog groomer is top class. Always a friendly and helpful service from people that love dogs and I never worry when leaving her overnight. " 5 star treatment..." More...

25 January 2018

Thank goodness for House of Hugo !!!!! We've been using their service since the summer when she was 6 months old and we love taking Tizzy there as much as she loves being there - She gets to socialise with many many dogs and she always comes back with a smile on her face ! ! All of the staff are fantastic and really care about the dogs and maintain very high standards of care and hygiene - The dogs always come first !!!! We recommend their services to other dog walkers all the time as it's a service that really works ! We've also used the Hotel a couple of times and the staff have always been attentive and caring. We've also taken the opportunity to have Tizzy practice her swimming in their warm and safe indoor pool under the supervision of their expert team. We really can't do without them. Thank you to all at House of Hugo. More...

23 January 2018

I have never let anyone look after my fur babies until we found Hugos. They really care about your babies, love them and look after them 100%. They are honest caring staff and have always got time for you as their owners.My fur babies love the staff and always come home happy as well as tired from playing with their friends.Best thing these guys ever done by opening Hugos. You are all great. with love Heather and family and all our furbabies. We don't know what we would do without you.xxx More...

22 January 2018

Rebelee was looked as tho he was in a 5 star hotel.. Mia and time n patience with Rebels fitness swims.. Richard in front of house is so caring and Kind..

18 November 2017

House of Hugo is brilliant, my dog has the best time ever when she visits and I have peace of mind knowing that she is being looked after by the lovely HoH gang!

16 November 2017

Love this place! I cant speak highly enough of hugos and the staff. They are so caring and welcoming. Im a very fuss over protective owner and i feel completely comfortable leaving my fur babies in their hands. Highly recommend house of hugos to everyone x More...

10 November 2017

House of Hugo is fantastic. My puppy loves it and so do I. Highly recommended. Staff are brilliant and lovely and friendly. I will certainly be using House of Hugo regularly. Thanks so much for making my life easier x More...

4 November 2017

Brilliant care for my furbaby

27 September 2017

Dylan has been at the groom room with Emma. Really happy with his groom. Well done House of Hugo yet another fantastic service :)

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Watching dogs who were previously paralysed being able to walk again after there post op care here at my centre

I was a foster carer and had 12 children over 4 years. I've always been interested in caring and once seen a documentary on canine hydrotherapy and decided to train to a high standard as a canine hydrotherapist.

My centre has helped dogs for over 5 years. My hotel rooms turn a kennel room on it's head! No cold concrete floors here! I have 6 years experience and qualifications to support my wealth of knowledge