Guardsman Security & Facilities Management Group

WHAT TO EXPECT FROM FRONT OF HOUSE OFFICERS

Your front of a house security officer is there to keep your reception area manned, safe and secure. They are on hand to direct customers to the correct parts of the building, accept and organise deliveries and carry out any other tasks you require them to.

Our front of house officers is trained to provide a professional presence and great customer service with clear communication skills. They know they are there to represent your company and do so in the manner expected.

With Guardsman Front of House Security meeting and greeting your guests, there will be no concerns regarding problems surrounding unauthorised access. Our front desk security team maintains strict guidelines in accordance with your instruction, whilst attending to guests in a polite and professional manner; which reassures and comforts us as we welcome them on your behalf. What’s more, surrounded by a team of smart, polite and attentive corporate security officers, your guests can relax and enjoy themselves, safe in the knowledge that their personal care and safety is our only priority.

PREVENT VANDALISM, THEFT AND OTHER CRIMES

The attendance of professionally trained security officers on your construction/building site can significantly minimise the chance of vandalism, theft and other crime. As well as a great visual deterrent, our security guards also act as a rapid response solution, combating potential and genuine security threats.

We pride ourselves on our customer-orientated approach, as well as our direct employees only policy. This means when you use Guardsman Security Construction to hire security guards for your Shropshire or West Midlands based construction/building site, you’ll receive a second to none service at a reasonable price all with the knowledge that you are being protected by people you can trust.

Having this direct only staff policy means we are able to easily offer dual-role capabilities such as site concierge to Health and Safety checks. Our flexible security guard packages are tailor-made to meet your specific requirements; which will help you keep costs down without compromising on your security levels.

REVENUE AND EMPLOYEE PROTECTION

Guardsman is an extremely reliable, customer service and client-led provider of retail security solutions. We have experience in looking after clients on the high street, in shopping centres and at retail parks.

Guardsman security guards are professional, reliable, and skilled which is ensured through staff selection, experience and the ongoing training in identifying potential threats to stock loss and shrinkage in our clients’ stores. Guards are trained to identify key traits and techniques used by shoplifters and organised crime groups. In addition to the frontline staff, we also provide specialised loss prevention or store detective officers who ensure that your bespoke solution is delivered safely and reliably. Investment in staff ensures we can deliver and supply continuity of fully trained personnel who have a clear understanding of the retail security industry, the client and brand whilst providing a professional service experience for our clients and their customers.

Techniques used by criminal groups are ever-changing, but working closely with key stakeholders, such as the police, allows Guardsman Retail Security to continually review the methods used and adapt our strategies when required.

EVENTS AND ARENA

We have exceptional experience in the supply of event security services and event safety personnel to some of the UK’s most popular outdoor events.

We recognise that each client faces unique challenges therefore we evaluate and adapt our service on an ongoing basis. From last-minute deployment changes, an increase in client requirements, any increase in terror threat levels.

Our focus is always on preparing and scheduling each deployment for every eventuality and pride ourselves on being able to respond quickly to changing requirements due to our experienced, flat management structure which ensures the lines of communication are immediate and decisive.


Our event documentation is very thorough and robust to ensure our management teams, control room staff, supervisors and frontline teams are fully immersed in the events operational plan. The information would routinely include events FAQ’s, event command structure, any event-specific policies, site maps and positional dot plans. We have the capacity to operate throughout the UK at major events, providing a wide range of security and safety personnel. In addition to this, we also provide specialist services that include Close Protection Officers, Artist Security, Behavioural Detection Officers and Dog Handling services.


Another key factor in our event delivery is ensuring the welfare of our employees and promote the safety and protection of the wider community in what can often be a difficult or complex environment.

A SAFE & SECURE ENVIRONMENT

Guardsman Manned Guarding offers a reliable, reputable and experienced manned guarding service for businesses across Shropshire and the West Midlands. We have a team of SIA licensed, trained, experienced security guards, providing security services to a wide range of premises from schools and businesses to factories and warehouses.

Your business needs a safe and secure environment to work and operate in. We help prevent unauthorised access to your property, prevent criminal damage, theft and even arson. We are also able to help reduce the potential for an assault on your staff members.

The way to reduce and prevent the risks to your business is to work with a professional security company. As a leading security company, we provide a range of security services including manned guarding services, We are experts in providing corporate security solutions and work businesses both large and small providing high quality manned guarding services to your businesses specific needs.