Loading...

Please wait ...

GKL Domestic Services logo
G

GKL Domestic Services

Leek

(41)
6 hires on Bark
‘20 Certificate of Excellence, 2020

About

Welcome to the premier domestic service, We provide a professional service for home or business, we pride ourselves on giving an excellent diligent reliable service that is flexable & guaranteed to be stress-free.
You can rest assured as we are DBS checked, COSHH certified, Completed level 2 British Cleaning Course passed with distinction and resently completed a coronavirus & infectious disease prevention & control course.

More...

Reviews (41)

Leave a review
C
19 November 2020

We booked with GKL SERVICES for full oven clean, hob clean and cooker hood and it was absolutely spotless!! Attention to detail i would recommend Gail and her business to anybody looking for deep clean services. Will be using again! Thanks Gail!

V
18 November 2020

Feel like I've known this lovely lady years! So friendly and kind.
Is fantastic at her job, very trust worthy.
Nothing was to much trouble just amazing.
I would highly recommend!! 😁

N
22 October 2020

As a landlord I was disgusted how my property was left after reading the reviews I contacted GKL for a quote she was very professional, informed and asked questions ( I have not come across this before) I employed Gail for Deep Clean/End of Tenancy. I can Highly Recommend this company you will not be disappointed exceptional value for money.
I will be recommending your to my friends & family and will be phoning you next time Thank you so much Gail.
More...

H
12 October 2020

Exceptional service, very professional from first contact, on time and completed the End of Tenancy clean to a very high standard the agency have requested GKL's details they were that impressed. Exceptional valuE, impressed with the work I paid over the quote which I don't do normally.
HIGHLY RECOMMEND
Thank You Gail
More...

C
11 October 2020

Using GKL was one best decisions I have made. The ladies were professional and the cleaning was thorough and the place smelled great. Good prices... worth every penny! Highly recommend. More...

A
7 October 2020

On time. Professional. Easy to deal with.
Thank you very much

J
3 October 2020

Gail was very knowledgeable, professional, informative, reminded us the day before she was coming asked if everything was still ok and made sure our needs came first.
I can high recommend the Deep Cleaning service that Gail provided, I have had other cleaners over the years but Gail stand out head and shoulders above all the others, from the very first telephone conversation asking what I needed nothing was too much trouble. Thank you Gail for the Deep Clean and for being so polite, helpful and going above anyone has ever done before.
I have already made another booking for December.
HIGHLY RECOMMEND
Thank you again for a beautiful clean house that smelt unbelievable and the bow in the toilet roll beautiful touch.
More...

C
3 October 2020

The ladies were very pleasant as soon as they got here they set off doing the clean and I couldn’t be happier excellent finish to the kitchen and bathroom everywhere was spotless and smelt lovely too thank you so much I will keep you in my contacts for a later date

Z
29 September 2020

I can fully reccomend GKL for any end of tenancy cleaning, I have had other cleaners over the years and was always dissapointed with the results. Not with Gail she was a breath of fresh air put me at my ease, deep cleaned the house, cleaned the carpets and oven. Was a very professional on time and explained everything. I am sure she is a modern day Mary Poppins. My landlord was so impressed he has taken her contact details. Professional expert cleaning at a very good price definitely value for money infact she should charge double. Thank You GKL or should I say Mary Poppins. More...

J
28 September 2020

GKL Domestic Services is a friendly, professional, prompt service which uses high quality cleaning product's which gave me a high quality clean. My three bed home was quoted off my email with efficient conduct, which put me at ease with all my questions answered with high quality advise. Due to my clean, i would most definitely use this company again and advise others if need home cleaning to use this professional company. More...

C
28 September 2020

Very friendly and efficient service! Even had an added extra oven hob clean thrown in for free, the toilet roll bows were a lovely little surprise and great added touch, would defo recommend!!

M
28 September 2020

Excellent service and work carried out by Gail, friendly, professional and on time.. did a great job of double oven and hob..
highly recommend

G
28 September 2020

I called in the services of GKL because I had got an elderly relative who had struggled to keep his house clean.
He was heartbroken because his dog had been confiscated after the property was drckared unfit for it to live in.
After a deep clean and weekly visits from GKL, Chris was allowed to have his dog returned and they are now living happily together again.
I can't thank the team enough, it gives me peace of mind knowing that a reliable and trustworthy bunch of ladies are looking after the place for Uncle Chris. Many thanks ladies.
More...

L
28 September 2020

Gail came to do a deep clean for me as I unable to move around much. She arrived on time and was attentive to detail, the house smelt amazing and I have never seen it so clean. I have already booked in for another deep clean ready for Christmas. Thank you Gail. More...

K
28 September 2020

GKL domestic cleaning are the most reliable cleaning company I have ever used. Very professional company and I would not hesitate to use them again in the future.

C
26 September 2020

Gail was great did more than I requested and would not accept any extra money. Will definitely have GKL again for a deep clean excellent value for money highly recommend you will not be disappointed. BRILLIANT SERVICE THANK YOU.

K
26 September 2020

Very good and Reliable Service. Gail is very responsible person. She does her job well. We are happy and will recommend her to friends and family.

P
22 September 2020

On Wednesday 16th September I engaged GKL to deep clean my fathers house. This was an enormous mistake and I advise anyone to steer clear of engaging their services.

GLK were supposed to arrive at 11am. They eventually arrived at 12.30pm. I showed around the house and the extent of the clean ( having previously explained the severity of clean required in a phone call as well) and was assured that they would do a top job. I left the property at 12.45pm, allowing them space to get on.

At 3.59pm GKL called me asking for the balance of the funds. I was driving so was not able to bank transfer. A neighbour called in to the house to check that they were ok, they were very rude to him suggesting he was spying and complaining that they had not been paid. I transfered the money as soon as I could and returned to the house at around 6pm. They had left at 5.30pm.

Less than 5 hours work at a cost of £450 and only 3 clean rooms were found. Upstairs had not been touched. I called GKL to get an explanation and was only able to get through to GKL when I used a number they were not aware of. After a volley of excuses and complaints from GKL (and demanding a further £900 to complete the job) we completed our business interaction with a £100 refund.

I strongly advise anyone NOT TO ENGAGE with this company. They have a 1 star review because I am not allowed to give zero.
More...

Peter requested we do a deep clean of a property I did not inspect as I go on trust we arrived at the property later then we should, I did contact Peter and explained that a regular client had collapsed and I was waiting for an ambulance (I would never leave anyone who need urgent medical attention)when we arrived Peter requested that we shampoo the down stairs carpets which I agreed, he then rushed off with his father, we entered the property and was astonished that Peter would allow his father or anyone live in the property. It did not need a Deep Clean it was a forensic clean. We contacted Peter to advice we could only do the down stairs he agreed and apologised during the clean a lovely gentleman arrived from number 13 (in his words the good looking man from No13) he was astonished at the transformation and said he had not seen it look so good and was going to text Peter. We finished the down stairs locked the premises left the keys with the good looking man from No13 as requested. Later that evening Peter phoned we had a discussion Peter asked if I could go back and clean the upstairs as he was so happy with what we had done and what we had charged. I stated we were not able to return he would need forensic cleaners I apologised and stated we did clean the lower rooms, kitchen and hall, we also did a carpet clean on the carpets at no extra charge. Due to Peters manner/abusive language I offered him a refund which I did straight away. Peter received a deep clean/carpet clean free of charge. All photo’s are available along with proof of refund. I am so sorry I was honest and stated we do not do forensic cleaning but tried our best free of charge.

F
14 September 2020

Gail and her team were brilliant from the outset, really easy to communicate with and going above and beyond to make the whole process as easy as possible. On the day of the deep clean they arrived on time, were friendly and did a brilliant job in every room, working really hard in a big house. They were thoughtful with our belongings throughout. We would definitely book them again! More...

T
14 September 2020

I doubt anyone had the same experience as me, I hired Gail to do a deep clean after my return home from hospital and am unable to even use the stairs to see the rest of the house so this review is based on the downstairs only. I had specifically asked Gail to do the kickboards and microwave in the kitchen and she did neither. I also expected that the furniture would be slid out to clean behind and that wasn't done and when I emailed Gail regarding all the issues she would not accept any responsibility. The downstairs toilet wasn't cleaned, even my carers were mortified at the level of cleaning and at the price.
When Gail gave me a quote she told me she would do me a special deal because of what I have been through in hospital. I informed Gail that my 17 year old daughter had been living here with her boyfriend, explaining that the house would be in the need of a deep clean and how awful her bedroom would be.
After when I emailed she said I told you I didn't move furniture but if she had said that I wouldn't of hired her.
When it was finished she told me to do the bank transfer while she was still here. She also asked me if I was happy with it and as Gail and her friend were stood over me I felt very intimated so I said yes but I was far from happy.
Gail and her friend arrived at 930am and left at 1pm effectively working out at 7 hours, because they worked for 3 and a half hours. I asked Gail while she was here how much she charged for cleaning and she said £15 an hour which works out at £105, but I was charged over £42 an hour because she charged me £ 300. That is what I get paid a month for my disability allowance but I thought it would be worth it so I went ahead with it. How I wish I hadn't as now I can't afford another cleaner to put everything right. This experience has left me in pieces and has made me feel more useless that I had felt prior to this, it's bad enough being disabled and unable to clean the house myself, and I'm not sure I would trust anyone to come and clean even if I had enough money.
I have only mentioned a few things that I had issues with the level of a deep clean because I would be here all day if I told you everything. My interpretation of a deep clean is all furniture to be moved if possible give the walls a wipe with a clean cloth and the skirting boards to be given a scrub, and the window frames and glass be given a really thorough clean. She didn't wipe down internal doors and then didn't clean the patio doors and she used those doors to exit the house and you could plainly see that they hadn't been cleaned.
I was taken advantage of, and I would of expected her to return to rectify the issues as I asked her to but no response.
I don't like to leave a negative review but I was compelled to in the hope that this might stop anyone like me from purchasing their services.
Tracy Gardiner
More...

I feel so upset & mortified. Why you have wrote this review I just don’t understand we were so kind to you going above & beyond making sure you were ok & comfortable as you were not happy with the care lady maybe you forgot we were making you coffee’s ( I even remembered you have 6 sweetener ) getting you your chocolate biscuit, and other personal items (I have forgotten how many times I walked up 3 flight of stairs taking up items to your room then fetching items from room as in your words “I just remembered I need XYZ but it’s in my room could you bring it down for me Daisy will not do anything for me”) you were unable to get upstairs so we took photos before and after we cleaned each room to show you, I even offered to do your ironing. We put your daughters soiled underwear in the washing basket and put it in the kitchen ready for washing you even complained about the lack of help your daughter was doing and how she had abused your property when you were in hospital (like most 17yrs old who had her 18th birthday just before you came home had friends/party in your home) everything you asked us to do which was not cleaning related I did. Unfortunately we do not move large pieces of furniture we did move the beds, tables, stereo, chairs. I have all photos, emails & text messages from before the clean, during the clean & after the clean. They state how happy you were with our service and looking forward to see me again. You obviously had a lot going on with you physical/mental health and your daughter Daisy I presume I have been an easy target for your frustrations or like you stated your daughter Daisy did this review as she did not want her bedroom cleaned & was very angry. I don’t know if you are just blaming others then phoning apologising stating you didn’t do it !!! All I know is that it is very malicious, upsetting and can cause harm. I would like to wish you well & quick recovery and your health goes from strength to strength I am more than happy to share all text messages, emails & photos.

A
5 September 2020

Fabulous ladies, their cleaning was so thorough and professional. Am so happy with the results, no cobwebs left, every nook and cranny cleaned and carpet stains removed . And the house has never smelt so good! Will definitely recommend GKL to my friends and family! More...

S
5 September 2020

End of tenancy deep clean which was a challenge GKL did a fantastic job and would certainly recommend

G
29 August 2020

Lovely and responsible cleaner! We did a moving out clean. Great work.

T
20 August 2020

Fantastic service., very professional and worth every penny spent. Thanks Gail

B
19 August 2020

I can honestly say Gail and team did a fantastic job in my new home. The smell was very pleasant and it went beyond even my OCD cleaning expectations. I had the sanitisation fogging to make sure all them naughty bugs had gone. I could not be happier. Well worth every penny! More...

H
17 August 2020

Having Gail come to my home once each week (at my preference) has been a fantastic decision. There is nothing that is too much trouble, nothing is rushed and the house is always spotless and therefore so easy to maintain during the rest of the week, not something that is otherwise easy with a very young baby to look after.

I can’t recommend or thank Gail highly enough, the work she does takes away such a huge pressure when your hands are constantly full with Mum duties!

A huge thank you!
More...

N
15 August 2020

Well what can I say - professional approach from initial contact, regular update and reminders before arrival! Prompt and on time, all materials and cleaning devices provided with a fantastic professional finish - my house needed a good deep clean and I am astonished at the result. Thanks Gail and Julie

A
13 August 2020

Gill was amazing - I've got a huge dog and I'm trying to save my business so the place is a mess. Fantastic communication, really understanding and she did a brilliant job. I'm really pleased ❤️

P
12 August 2020

Lovely Ladies! Its like living back in a brand new flat. Thanks so much and see you soon xxxx Paul

J
8 August 2020

I will be in touch with Gail in the next couple weeks, but am sure she will be great. I see her reviews and they are good.
Regards, Julie Daniels

H
24 July 2020

We cannot recommended Gail enough from the first meeting we knew she would do a perfect job and she did ,everywhere was spotless and smelt absolutely lovely she even made a bow out of the toilet roll Which was really impressive. Thanks
Gail I will definitely be recommending you. Xx
More...

J
18 July 2020

We were really happy with the job that GKL did on our apartment when we moved out. Gail was easy to contact and discuss what would be done.

J
9 July 2020

End of tenancy clean completed to high standard with landlords highlighting no issues upon inspection. Clear communication and good service

N
8 July 2020

Highly recommend!! Excellent!! So happy with the results!!

M
7 July 2020

Excellent cleaning had her back for house move highly recommended

J
4 July 2020

Always reliable, trustworthy and pleasant whilst providing an excellent cleaning service. Highly recommend the GKL team whether you need a regular clean, deep clean or you're moving house.

M
3 July 2020

Gail came to deep clean before I moved out and the clean was excellent and my helper was so impressed with the scent after cleaning 4 rooms highly recommend her services

S
2 July 2020

Brilliant professional service from start to finish. Had our carpets and three piece cleaned. Gail was a pleasure and will look forward to inviting her back. Thanks you ⭐⭐⭐⭐⭐

A
2 July 2020

The work requested was done to a professional standard and have asked them to come back and do further work Excellent!!

T
2 July 2020

Amazing service by GKL Domestic Services. Very professional and very thorough. Will definitely be using them again and would 100% reccomend to anybody who wants a high standard of cleaning for a reasonable price. Thank you again.

J
25 June 2020

Gail was great to communicate with, made it really easy to book and was super quick to respond. The house is lovely and clean now.

Q&A

We have been working in the domestic and cleaning business for over 30 years, I took a risk and went self- employed and set up the business 3 years ago.

I bring all my own equipment and products. Unless you require us to use your specific precise product

Cleaning gives you a sense of accomplishment, seeing the finished product gives great satisfaction

After many years it was time for me to go on my own and to build on my experiance, being on uour own you feel a sense of satisfaction and accomplishment.

I the following,
Experience and Training,
DBS Checked,
Certificates,
Insurance,
Flexable,
Trustworthy.

Services

Sanitation cleans, finished off with our ULV Fogger to apply a fine mist of antiviral disinfectant cleaner effective against Coronavirus killing 99.99% of germs & viruses tested to BS EN 14476, BS EN 1276 & BS EN 13697.