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Floors of Stone Ltd

Loughborough, Leicestershire

(40)
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‘21 Certificate of Excellence, 2021

About

Floors of Stone has been established since 2007, originally supplying limestone floor tiles to clients of our sister company, deVOL Kitchens. We now offer a wide selection of natural stone and porcelain tiles at highly competitive prices from our dedicated stone flooring showroom and through our website.

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Reviews (40)

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5/5

40 customer reviews

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16 October 2020

High quality, affordable products and excellent, attentive staff.

21 September 2019

Customer service is exceptional. We needed a few more tiles to complete a floor and initially were told they wouldn't have a delivery until next week. A lad called Ben called around customers who had tiles on hold and managed to agree to swap our order with them so we could get the tiles early. In the building trade this is a rare quality. Tiles shipped on time and in good condition too More...

Reviewed on Google Maps

29 July 2019

Very responsive with samples and the quality was great

Reviewed on Google Maps

30 June 2019

If I could give more stars I would! The service is impeccable: kind, patient and so forthcoming! Our tiles were delivered (overseas) as promised and are absolutely beautiful. A big thank you to Molly and everyone at Floors of Stone for such brilliant customer service and top notch product! More...

Reviewed on Google Maps

16 June 2019

I have just had my tiles delivered, they are incredible! Each and every time I made contact from requesting samples, placing the order to aftercare I was so impressed by the polite and professional service I received. I will certainly be placing more orders and directing my clients to you!
Thank you for all you have done.
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Reviewed on Houzz

30 April 2019

Great customer service and very efficient helped me out massively with replacement tiles 3 years after I first purchased the floor

Reviewed on Google Maps

31 March 2019

The best thing as well as the floors is the staff. The atmosphere is relaxed but you know work is going on.Each and everyone I spoke to today (Mon 18-03-19) couldn't have been more helpful it was a joy to be shown the products and now the difficult task to choose. I dealt mainly with Molly today who certainly knew her stuff and previously on another occasion with Katherine who was also very knowledgeable and helpful too.Now ... I just need 'The Boss' (wife) to choose from samples I've brought home and it's go go go.Thanks Floors of Stone ... it was a really good experience/ visit and some really nice high quality stock to choose from. More...

Reviewed on Google Maps

5 November 2018

Fantastic service from this company. I placed the order quite late in the day but the company were so helpful in getting them to me on time. We went for the country mix travertine and jasmine grout. The effect is fantastic and really brightened up our living room. Special thanks to Molly for all her... More...

Reviewed on Houzz

31 August 2018

I had 3 different types of tile from Floors of Stone for my recent extension and refurbishment. The products are great, and so was the service from Floors of Stone! We didn't have any damaged tiles, although we had been made fully aware of how we'd get replacements if there were any damages in plenty of time before delivery. We were also given good advice by the staff, both when selecting which tiles would suit our needs, and with regards to protection/cleaning once installed.We actually realised part way through the work that we'd be 2 boxes of tiles short, and Floors of Stone were very accommodating in getting the additional boxes delivered within 1-2 days so there was no impact to the builders.Finally, their show room is well worth a visit if you get chance - even if it's just for a cup of tea from the tearoom and walk around the gardens! More...

Reviewed on Google Maps

16 August 2018

We bought some wood effect porcelain from Floors of Stone for our new en suite and we are delighted with it! The quality was great, the size was perfect and the colour was exactly what we were looking for. We're also going to be ordering some of the lovely blue handmade tiles for a splashback when w... More...

Reviewed on Houzz

11 August 2018

I was desperate for flooring tiles after being let down and was lucky enough to find this place.
We arrived to a large spacious showroom , none cluttered and visually attractive. Their selection of tiles of natural stone were lovely, well presented, labelled and the cost for the quality was outstan... More...

Reviewed on Houzz

10 August 2018

Excellent service - helpful in the shop and at every stage afterwards. Some of the stone arrived broken, but the broken slabs were replaced immediately and without fuss.

Reviewed on Houzz

10 August 2018

Excellent service, by friendly, knowledgeable staff on the end of the phone.

We love our stone floors, would definitely recommend!

Reviewed on Houzz

9 August 2018

A beautiful showroom with quaity hign end products. I found the staff very helpful and knowledgable. I had a lot of questions which they went through with me patiently! I will be using their services in the future. More...

Reviewed on Houzz

31 July 2018

Having used floors of stone for a number of years now I have never been dissapointed. This time I went for something a little different and I was concerned that I may regret my choice but when the stone arrived I was proven so wrong. I love it. The staff in the showroom were so friendly and supportive in ensuring I made the right choice for the space I was planning, on this occasion my family bathroom. I know that the size and finish will be perfect for the space. Thank you once again. More...

Reviewed on Google Maps

31 July 2018

We've used Floors of Stone's materials throughout our house, absolutely fantastic products. We used their marbles for our bathrooms and porcelain throughout our ground floor, very impressed and would highly recommend. Our only downside is the delivery company they use: the pallets have never been damaged but the delivery drivers have been rude and rushed. We are expected to check the pallet on delivery and had one driver not allow us to do so stating he was late and had to do his next drop. More...

Reviewed on Google Maps

31 July 2018

We've recently installed Floors of Stone Worn Grey Limescale tiles in our new kitchen diner and patio and couldn't be happier! The tiles look as though they've been there for ever (in a good way!) - plus work really well with our new underfloor heating, despite being so thick. From looking at their website or going into their showroom you'd think FoS would be really expensive - but when we told our builder how much they cost he couldn't believe how reasonable they were! All in all HIGHLY RECOMMENDED! More...

Reviewed on Google Maps

1 May 2018

Excellent product, excellent service. Just love the look of the travertine tiles. From start to finish the process was seamless.

Reviewed on Houzz

30 November 2017

We now have the most beautiful floors thanks to Floors of Stone! The service was second to none - totally thrilled by what they have converted our room to!

Reviewed on Houzz

17 November 2017

Really professional and friendly service over the telephone.

The tiles I used for my bathroom and kitchen were really good quality and reasonably priced.

Reviewed on Houzz

16 November 2017

We used these floor tiles as we were torn between the beauty of wood and the practicality of porcelain tiles in our new kitchen.

The final result is fantastic. Our experienced tiler was very impressed with the quality of the tiles (the fact he is Italian and the tiles are Made in Italy may have i...
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Reviewed on Houzz

16 November 2017

I purchased the Reclaimed Oak Porcelain tiles from Floors of Stone for a new open plan kitchen, sitting room and dining room. The client wanted the same flooring to go outside to the patio so it was important that the tiles were not too slippery. In addition they had to work with underfloor heatin... More...

Reviewed on Houzz

13 October 2017

Great service all round from Floors of stone. The sample service is fantastic and the staff were very helpful from start to finish. The hardest part was choosing which tile to go for! - We just LOVE our new flagstones!! More...

Reviewed on Google Maps

5 September 2017

Beautiful quality stones. Everyone comments on how lovely they are. Really nice sheen to them and lovely colours. Our tiler said they were lovely to work with. Wish I could have them all over the house! More...

Reviewed on Houzz

23 February 2017

I decided to make the 2 hour drive to the Loughborough showroom from my home in Hertfordshire and was blown away. I had visited several flooring showrooms locally and had seen the same poor quality porcelain tiles and wanted more for my renovation project.
I decided on the Dijon Tumbled for the ki...
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Reviewed on Houzz

10 December 2016

I ordered sooooo many samples and eventually settled on Dijon Brushed Limestone which I love. All my samples from FOS came very quickly and the ordering process was very smooth, even when I needed to change the quantity. The delivery was efficient, the stone was all perfect and felt high quality - it seemed a shame to get rid of the few tiles I had leftover. My kitchen has just been finished and I love it, especially the floor. Now I just have to work out how to take care of it so its still perfect in years to come. More...

Reviewed on Houzz

11 November 2016

We used Floors Of Stone hand finished Antiqued Ash limestone in our recent renovation project and we're thrilled with the results - the stone has so much character and warmth, it feels fitting for a historical building.

Reviewed on Houzz

25 October 2016

Floors of Stone have been very helpful in the selection and ordering of our wood effect stone flooring. The product is very high quality and was reasonably priced compared to other more local companies.

Reviewed on Houzz

22 October 2016

We decided upon the Umbrian Limestone product from Floors of Stone after extensively searching for a suitable product for our rustic style farmhouse kitchen - we were looking for a traditional flagstone look without the price tag. We were so happy with the result that when we then renovated our gard... More...

Reviewed on Houzz

13 October 2016

We ordered some Worn Grey Limestone from Floors of Stone and absolutely love it!

We are local so visited their beautiful showroom (well worth the visit, there's so much to see! ) and were guided round the whole showroom and advised on what would suit our project. After narrowing our choice down, w... More...

Reviewed on Houzz

31 July 2016

I was impressed with the website and the choices and I requested two samples (the company provides up to 4 free samples). The samples arrived a few days later . The samples show exquisite quality and professional impeccable sales lead service); I look forward to order and highly recommend them. More...

Reviewed on Google Maps

31 July 2016

Lovely product, they sent us lots of samples as we couldn't get to them to look. Delivery was as scheduled and the floor looks lovely. Very pleased.

Reviewed on Google Maps

31 July 2016

Absolutely in love with my new floor. The staff in the showroom were so easy to talk to and sent me to talk to the boy's in the yard when I needed more technical help. Nothing was to much trouble for these boy's from answering my questions to loading my car. The service all the way through was personal and professional would recommend them all the way. More...

Reviewed on Google Maps

31 July 2016

Visited a few time in the recent weeks and was happy with the service I received. The staff allowed me to borrow loads of samples and I finally decided on the noce mix which I love. Would really recommend the company for all your flooring needs. More...

Reviewed on Google Maps

31 July 2016

I am very pleased with the service received from Floors of Stone, the ordering and delivery process went like clockwork. Communication both verbal and online was good. Most important of all the floor tiles purchased are excellent. I have recommended Floors of Stone to several friends already. More...

Reviewed on Google Maps

31 July 2015

As a former employee of Floors of Stone, I knew that the ordering process would be simple and efficient and the staff would be friendly, which they all were - the biggest difficulty I had was deciding which stone would work for me, as there is so much choice! When the tiles arrived they were impeccably wrapped and strapped - but I ripped all of that off so I could check the tiles before signing for them - they were really well packed and they arrived with me in perfect condition. Brilliant stone, fantastic price, efficient service, friendly and knowledgable staff, I cannot recommend Floors of Stone highly enough, thank you! More...

Reviewed on Google Maps

31 July 2015

We bought around 20m2 of porcelain tiles from Floors of Stone for our extension. All went very smoothly. Staff were polite and helpful, the delivery arrived on time, and the quality of the tiles were excellent. Can't fault them one bit!

Reviewed on Google Maps

31 July 2014

We are very pleased that our sister company Floors of Stone is now also based at Cotes Mill with deVOL Kitchens. Customers can once again browse flooring and kitchens in the same place at this historic water mill in Leicestershire. The grand galleried flooring showroom is situated in a beautifully renovated barn at the front of the building with purpose-built stone and wood flooring displays. A stunning limestone spiral staircase has been built in the space which makes for a grand entrance to both showrooms. More...

Reviewed on Google Maps

31 July 2014

As a small family building firm we have used Floors of Stone for a number of years to fit out our high end kitchen/living spaces. There staff are knowledgeable and friendly as well as their prices being some of the most competitive we have found.We recently had an issue with twi batches of travertine tiles not being a good colour match, and having already laid one batch we were in a tricky situation. Kathryn and her team did all they could to help source the next best thing, and kept us updated as tiles were shipped in from Turkey.Would highly recommend. More...

Reviewed on Google Maps

31 July 2012

Really excellent stuff. A small showroom but worth a visit to see stone close up. You can expect some damages but they were replaced for free and very quickly! Will keep recommending them to my friends! More...

Reviewed on Google Maps

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