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First Contact

Manchester, Greater Manchester


Get a free quote from this professional

Get a free quote from this professional

‘20 Certificate of Excellence, 2020


We are a family run business that relies heavily on our reputation. This means we work very hard to ensure we exceed expectations.
We have been trading for over 17 years and still serve our very first customers today. We value customer loyalty and try to repay that in the way we work.

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Reviews (7)

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7 customer reviews

18 February 2019

everything they are so very helpful and always at the end of phone/emal

Reviewed on Facebook

17 January 2019

Delighted with Jeremy's initial site assessment and his advice on security issues. Installation was carried out professionally, cleanly and to a very high standard. Will definitely recommend First Contact. More...

Reviewed on Facebook

17 January 2019

Highly recommended, fantastic work from Jeremy and his team at First Contact. Works completed in a timely, efficient and clean manner...

Reviewed on Facebook

19 November 2018

CCTV Installation

Excellent service fast turnaround and very pleasant staff

First Contact

Reply from First Contact

Thank you Marie, it was a pleasure to provide your CCTV system. please feel free to contact us any time if you have any questions.

13 November 2018

They designed our website, www.i2ipublishing.co.uk They promote our book publishing services through Facebook, Twitter and LinkedIn and this had brought a healthy surge in enquiries. Having Daniel Jones and Joanne Wilson looking after our social media is like having our own department for this work. More...

Reviewed on Facebook

25 January 2018

We were delighted with First Contact who were very quick and efficient in helping us move office, and undertaking the structured cabling, tidying up wires and creating a server cabinet to host our phones and IT. Would highly recommend. Thanks again from all at Blaze Marketing. More...

Reviewed on Facebook

6 June 2015

Amazing technical support for all problems!! Great service!

Reviewed on Google Maps


It is vital that a website is easy to navigate, but most importantly content. We can design a great looking website, but without your content it's going to look pretty empty.

Whatever your project is, whether it's anew website or CCTV system, if you are shopping around fro quotes, try to have written, defined specification of what you want to achieve. This way you have a checklist to work against, but more importantly you have something to make sure all the quotes you obtain solve the same problems and include the same or similar solutions, making it easier for you to decide more effectively who to choose as your provider.

Every day is different. working in a technology based industry, there is always more to learn and new things to try to be able to offer more to our clients. But most of all is when we have completed a project for someone and achieved the goal, the look of satisfaction on a clients face makes it all worth it.

Ok, when they pay the invoice that also makes it worth it.

I had worked for other organisations outsourcing some of the services we provide and saw how many providers didn't offer the full range of services, often when a solution/system required more than one service provider to maintain it, when something went wrong, it was all too easy to blame the other party leaving the client stuck in the middle. I wanted to be able to offer a full range of services to avoid that and have been doing so for over 17 years.

Other than our amazing sense of humour and good looks, most importantly, we believe in old fashioned service. We feel strongly about being honest and providing a service that our clients will rave about. The majority of our new work comes from referral because our current clients are happy with us. I hope you will agree that is a good reason to consider using us.