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Extra-help Poole

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‘21 Certificate of Excellence, 2021

About

Extra- Help has been going 10 years and is well established. It has expanded into the Poole Area.

Extra Help Poole provides ad-hoc and regular home-help and domestic cleaning services around the home


Our main aim is to make a real difference to people’s lives;

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4 hires on Bark

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Reviews (44)

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4.5/5

44 customer reviews

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20 July 2023

I have traded three good times with huge amount on three different platform and got no result, until I found out about Mrs Donald Maureen. She turned my $1,000 investment into $10,840 within 6days of Trading. she is an expert to trust 100% legit and fast payout of profit. I just placed another investment now. Mrs Donald Maureen show's me that trading pays and i will forever be grateful. God bless you. Contact her today via Email: donaldmaureen504@gmail.com WhatsApp:+15632794193 More...

Reviewed on Facebook

3 April 2023

Are you in need of financial assistance to grow your business, investment or personal needs, to pay up your debts, A philanthropist named Sir (Peter Cruddas) a London business tycoon, an investor, a Philanthropist and business entrepreneur, is giving away 40 per cent of his personal wealth to charity, And also pledged to give away the rest of 25% this year 2023 to individual in needs and you may receive a donation of the sum of 600,000 euro as a Beneficiary. So If you are interested in this donation, you may contact the personal assistant to (Peter Cruddas) for more information. I will also like you to be part of (Peter Cruddas) Charity Foundation outreach once you receive this money so we can join hands together to help the needy. You can also read more about (Peter Cruddas foundation) via the link below https://en.m.wikipedia.org/wiki/Peter_Cruddas_Foundation Contact via Email for more details: petercrudas097@gmail.com Or WhatsApp ‪+1 (540) 302‑8370‬ Warm Regard Peter Cruddas Foundation registration numbers Charity registration no. 1117323 Company guarantee no. 5940210 Peter Cruddas charity Foundation More...

Reviewed on Facebook

verified
3 March 2023

House Cleaning

I think this company was very over priced and the cleaners were not much cop. One big con.

7 October 2022

Unreliable service. First we were given a specific day, then got asked for it to be moved on the day to a clean to another. Did this without complaint. Was told there would be backup cleaners available should main cleaner not be able to attend as part of their sales pitch Despite these promises two weeks in a row for different excuses our cleaner was unable to attend. No offer of a replacement person was given. We were not notified until the day the clean was due to occur. She had no interest in finding a solution for messing us about twice. Then when she called apparently it was a benefit they gave a refund for cleans not done!? Despite that being a legal requirement. Currently still awaiting the refund. More...

Reviewed on Facebook

verified
3 August 2021

House Cleaning

Great attention to detail - Elizabeth is a delight

1 December 2019

Great service and friendly staff.

Reviewed on Facebook

1 December 2019

Vet the people you chose to share the franchise with!

Reviewed on Facebook

16 November 2019

Extra Help Torbay provide not only practical support for my 91year old grand mother, but also immense reassurance to us as a family. We would be lost without their help and assistance. More...

Reviewed on Facebook

2 November 2019

We are very happy with the service and communication from the company. The cleaners are all friendly and professional and do a thorough job. In particular Heather, who is our lovely cleaner ☺️ More...

Reviewed on Facebook

1 November 2019

Professional reliable and invaluable service. Would highly recommend to anyone who needs a helping hand. Sometimes its worth paying someone to help you power through those tasks that keep falling to the bottom of your to-do list or that keep you from having quality time with loved ones!

Reviewed on Facebook

15 October 2019

Great customer service and I highly recommend Extra Help Ricky. Denise Cooper is organised, very responsive not only generally, but also to specific feedback which I appreciate. Michelle and Larna are diamonds and manage to cover a lot of cleaning to a high standard in a short space of time. More...

Reviewed on Facebook

24 September 2019

I have been employing someone from Extra Help for a few weeks now. I was looking for someone to come in and help me with cleaning laundry and running errands. This is just what I needed. The woman running it is very friendly and very professional. It has taken away the chaos in my life. I would recommend this agency. More...

Reviewed on Facebook

22 September 2019

Extra help is run by an extremely friendly American lady who I have known for over 12 years. She is professional,reliable, flexible, accomodating, passionate & caring. I highly recommend her to anyone who is looking for some extra help! She will not let you down... More...

Reviewed on Facebook

28 July 2019

Have made mine and my partners life so much better! The improvement to our lives just having that extra hand has been phenomenal. Professional yet approachable service. More...

Reviewed on Facebook

27 July 2019

We are very happy with the cleaning for us and the service provided by MK Extra Help in general and have no hesitation in recommending MK Extra Help, thank you.

Reviewed on Yell

29 June 2019

Really happy with the service provided by Extra Help North Leeds. My mum wanted her car cleaned in and out and they arranged this quickly and we ended up saving money. Car looks great - smells great too! We'd definitely recommend Extra Help to others and will be going to them for other small jobs in the future! More...

Reviewed on Facebook

20 June 2019

Had a fantastic first clean with Holly - superb attention to detail - thank you ❤️

Reviewed on Facebook

19 June 2019

I recommend Extra Help MK. As a working Mum I need the extra help at home, and the girls do a fabulous job every time!

Reviewed on Facebook

2 May 2019

Great one off clean, really easy to contact with quick response and my house looks great! Would definately book again. Thanks Michaela

Reviewed on Facebook

2 May 2019

Great service. As a full time working Mum, plus running my own business, I needed some help at home.
Extra Help worked with me to get the routine to suit my needs. Professional all the way through. Highly recommend More...

Reviewed on Facebook

15 April 2019

Thorough job and hardworking! Couldn't have asked for a better helping hand. Friendly and accomodating service. 10/10!

Reviewed on Facebook

1 April 2019

Excellent sevice which offers a tailored service to suit our individual needs. Warmly recommend.

Reviewed on Facebook

19 March 2019

It’s a fantastic company in Worthing to help those that need it. Highly recommend

Reviewed on Facebook

9 December 2018

The "extra help" organised by Michaela and delivered by the wonderful Lisa just saved my life, frankly. My regular cleaner was away for a month and because I have a few (well, quite a few) health issues, I do need that sort of help and I can't thank both these ladies enough for being the angels I needed. And not only did Lisa deliver top-flight cleaning services but also made my dogs her best friends and I know they will miss her. What an amazing service! And it's such good value, too. More...

Reviewed on Yell

24 November 2018

I am a 24/7 carer for my wife and without extra help torbay i wouldnt get out for a break with a 2 hour visit once a week. highly recommend this service.

Reviewed on Facebook

23 November 2018

Very honest and genuine man, who really comes across as passionate to help his local community.

Reviewed on Facebook

31 October 2018

Unfortunately we had a bad experience. I needed a one off clean to help me when I moved out of my house and I ended up having to re do almost everything that the cleaner did. Smears all over my cupboard fronts, shower cubicle left covered in smears, not hoovered properly, toilets not cleaned properly, the list was extensive. More...

Reviewed on Facebook

30 October 2018

I can highly recommend Extra Help Cleaning to do a thorough job. Our Cottage was spotless after the cleaner came today (Great work Lisa).

Reviewed on Facebook

15 October 2018

I have not used for the Elderly but I would have no doubt in using them should the day arrive which it will happen. Carol Osborne

Reviewed on Facebook

14 August 2018

We use Extra Help Rickmansworth to cook dinner for my Father in Law 3 days a week. Not only does Moira ensure there is consistency as to who cooks for him she also goes out of her way to pop in to see him if she is seeing other clients where he lives. In short, she has transformed his life and ours. We know he is getting excellent food and excellent service. I cannot recommend Moira enough. More...

Reviewed on Facebook

14 August 2018

Rickmansworth xtra help provide an amazing service , Agency managed but truely has the feel of an idependant service as they will match you with just the right person after assesing exactly what you need . Moira tonge is the local franchise owner , ive worked with her for 2 years, she takes great care of all her home helps and ensures a very high standard. Each home help is CRB checked and will carry out risk assesment in each home . They also will be aware of contact procedure/ contigency plan , particularly where the service is provided for an eldery or vunerable client.

We are all familiar with the push and pull feeling around making a new devision or adjustment . We mantain the " i can cope , this is what defines me , i do and it gives me purpose , everyone else manages beautifully and im expected to match that , im a woman ...this is whst people expect of me , or im a man and this is the expression of my devoted / gratitude/ indebtedness to my wife .

In a world which validates us , measures our acheivement against an unrealistic backdrop of a minority group, (maybe our neighbours , those we meet in the playground or on watford hight street )who are championed and defined by a seemly superhuman capacity to live out neatly ordered and comfortable lives evidenced by neatly ordered homes , high acheiving children, ordered finances and thriving community relations ....with supporting family around and a plan ready in timely fashion to ensure that in the advent of a new baby arriving or any elderly relation ready to make the shift from indepentant to dependant living ...there is an apathy , a sense that everything is as it should be. Everyneed is accounted for. Every box is ticked .

Its no wonder we find it do hard to ask for help. Unless evidence reveals a significant need for intervention , there is no help . And when it comes , through publuc service ...the joy and relieve is literally the blessing and the curse ." Your next on my list " the assesment is made , and the tick in the box is marked with a couple of week "

What then for the lady who is recently bereaved, imobile and house bound
The lady who is ajdsting to her hip operation revovery whilst managing the daily challenge of the changing demands of husband with vasular dementure

The exhausyed Mum of 4 who not only is not only determined to support some ver real life difficulties in such a way that is beyond what the school can offer but also though qualifies with husband as unfit for work , they BOTH hold down medical jobs and commit to making the lives of those better
What about the retired couple we visit , the mum well into her 70's who is so crippled with arthristic than she struggles to get down stairs . I help her while she sits as advocate and councellor for people neefeing help through C AB , and campaigns for social justice and sits on neigbour hood watch
Then a beautiful couple in Hutchings lodge Ricky ...who are literally the life and soul to all the other residents . This lady is so poorly and afraid as still doesnt have a diagnosis...but every single day she gets to her cross stitch and makes a little bit of the bedspread that she will send to her newest grandaughter in new zealand.

These people asked for help . Because as we clean the loos and change befs and help them prepare a dinner.and rush off to post a letter ..or just sit and talk about their worries their joys their concerns....for the main goal that they then have time to spend on all the things that are precious to them.

As trivial as it is to you or me , wheather it gets the tick off the list or in a wordly view

This is just extra help ..so that the things that bring joy are possible again .
More...

Reviewed on Facebook

31 July 2018

Great service. As a full time working Mum, plus running my own business, I needed some help at home. Extra Help worked with me to get the routine to suit my needs. Professional all the way through. Highly recommend More...

Reviewed on Facebook

17 July 2018

We felt so to lucky find Heather from Extra Help. Sometimes it’s a big step to have someone coming in to your home, but we felt comfortable with Heather straight away. In fact, Heather always went the extra mile to help, even accompanying our family member to hospital and waiting a few hours there with her. I would highly recommend Heather to anyone looking for a bit of extra help. More...

Reviewed on Facebook

15 June 2018

Great one off clean, really easy to contact with quick response and my house looks great! Would definately book again. Thanks Michaela

Reviewed on Facebook

26 May 2018

Extra Help have provided an outstanding service to me and my family, they provide a full housekeeping service to us as well as providing commercial premise cleaning. The team are lovely and Emily who runs the business is reliable, approachable and worth her weight in gold to ensure that if for any reason a team member can not attend a replacement will be provided. This in itself is worth paying the slight bit more than sourcing each service provider individually and having to keep track of multiple people and being left in the lurch should there be sickness or holidays. Totally recommend, 5 star service. More...

Reviewed on Google Maps

20 June 2017

Heather and her team were recommended to us when we were looking for cleaners to undertake a full clean of a chapel following the renewal of the roof covering. Heather was very prompt in attending and provided a quote the same day. This was not an easy task as it involved not only cleaning the floors, walls and pews, it also included kneeling pads, hymn books, candles etc etc. The rate was competitive, the work was carried out in a diligent manner, leaving a very satisfied client. We will be using Heather and her team again, Thanks Heather! Ian More...

Reviewed on Facebook

2 December 2016

Excellent service, Mark worked non stop practically on the stairs and hallway carpets. Old carpet so not expecting the result I got. Offered to return if I wasn't happy with anything but am extremely happy and all at a good price. Will definitely use again if need arises. More...

Reviewed on Facebook

27 November 2016

Hi extra help were fantastic. They replied really quickly, unlike two other companies that three weeks later, have still not replied. They were helpful, respectful of our home and did a fantastic job of cleaning my sofa. As a childminder the arms especially were very dirty. They have come up like new. Will be using them again when I need the sofa cleaned. More...

Reviewed on Facebook

19 November 2016

Very pleased with result of recent deep clean of most of my house. Efficient, thorough and friendly service

Reviewed on Facebook

26 March 2015

Excellent service! Would highly recommend!

Reviewed on Facebook

26 March 2015

What a fab idea. Thanks for your help you've made life easier!

Reviewed on Facebook

26 March 2015

Excellent, professional and friendly service. I highly recommend working with the lovely people at Extra Help Plymouth to everyone.

Reviewed on Facebook

25 March 2015

Thank you for your helpful and professional service

Reviewed on Facebook

25 March 2015

Thank you for your excellent and professional support. Will be more than happy to recommend to others.

Reviewed on Facebook

Q&As

Extra Help has been established 11 years our Poole branch was established in 2018

We do not bring equipment from home to home to avoid any cross contamination between properties

We love to support our local community, giving individuals and families more time to do the things they love with people they love. let us take care of the housework and more

I was inspired to go into business as I wanted to be a valuable service for the community within my area i.e. Poole

We are committed to providing a top class ,bespoke service to our clients, Reliable, trustworthy individuals who really care about the community makeup our wonderful team of local Home helpers

We can provide shopping services which are out of the home, and we can also complete sigh up over the phone or via zoom. We do offer face to face sign up for those who prefer things that way.

In line with government guidance, We wear masks through our the duration of our visits , regularly sanitise our hands and distance where possible and appropriate.

Services

Extra Help Cleaning
Providing fully insured, professional cleaning and domestic services around the home

Extra Help for the Elderly
Helping elderly who are living independently to stay in their homes by assisting with , shopping, housework, transport to appointment, dog walking, meal preparation and more

Extra Help for Parents
Working alongside new and working parents to help care for their children ie doing the school run, meal preparation,

Extra- help for Everyone
Dealing with household tasks to enable working professionals to make the most of their spare time.

Our services include but are not limited to:
• Cleaning and tidying
• Ironing
• Companionship
• Assisting Clients to Appointments and leisure activities i.e. gardens centres, National Trust Properties, cinema, bingo, places of interest etc.
• Dog walking
• Household Maintenance
• Shopping Errands
• Meal Preparation
• Parents help
• gardening