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Diamond Gas and Heating Ltd logo
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Diamond Gas and Heating Ltd

Wallington, Hampshire

(82)

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Reviews (82)

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5/5

82 customer reviews

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29 November 2019

We had an old system (back boiler with fire in the front room), which was at least 25 years old, in a rental property that had been condemned during the Gas Safety Certificate inspection, so had to get a new one. I wasn't sure whether to go with one of the national companies or go local. I did a Google Search and Diamond came up in the search results, I filled in a short online response form and when they got back to me we arranged a date for them to come out and give us quote.It was very clear that Ian (who came out to quote) was very experienced in heating systems and had been 'on the tools' to gain his knowledge. Ian very quickly worked out how to go forward. He did a bit of work on his laptop, talked through the options and emailed two options. No hard sell or 'if you sign today it will be this much' nonsense. In and out in less than 30 minutes with no pressure to commit. The offer of 0% finance was an added bonus.We decided on the combi option and agreed a three day block to totally rip out our old system and install the new boiler in what was the airing cupboard. Due to circumstances beyond our control, this had to be put back a few weeks the day before installation was due to start. Diamond took this in their stride and eventually Joe turned up to do the work. He was very polite and professional and clearly explained to me what he was going to do.When the work was completed, Joe explained how the new system worked and left the place as he found it apart from having a shiny new boiler in the cupboard.I would highly recommend Diamond Gas and Heating to anyone looking for heating/plumbing requirements. They are professional and diligent in every aspect of their work from start to finish. More...

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28 November 2019

Excellent and professional all the the time

Reviewed on Google Maps

22 November 2019

We had an old system (at least 25 years old) that was beginning to cause problems so decided to take to plunge and go for a new Combi system. Wasn't sure whether or not to go with one of the national companies or go more local. I think I did a Google Search and Diamond came up in the search results, filled in a quick online response form and they got back to me and arranged a date for them to come out and quote.It was very clear that Ian (who came out to quote) was very experienced in heating systems and had been 'on the tools' to gain his knowledge. Ian had very quickly worked out what we had and how the install would go forward. No hard sell - he did a bit of work on his laptop and printed off 3 quotes for various systems, with none of this 'if you sign today it will be this much' nonsense. In and out in about 30 minutes with no pressure to commit.They also offer various payment options as a new CH system is a substantial financial outlay for anyone. This was refreshing to hear as flexible payment options tends to be the only reason that people go with the larger and more expensive companies.They set up a 3 day block to totally rip out our old system (Baxi boiler with hot water tank in airing cupboard and cold water/header tank in loft) The Engineer, Brad was very polite and professional, always explaining what he was going to do and very patient with the resident Jack Russel who barked at every move!Brad always left us with running water and gas every night and had a great work ethic, dedicated to getting the job done with minimal impact on the household. Everything was explained to us in how the new system works and they took away absolutely everything. You wouldn't know they'd been there apart from the lovely shiny new boiler!I would highly recommend this company to anyone looking for heating/plumbing requirements. They are professional and diligent in every aspect of their work from the word go. More...

Reviewed on TrustPilot

24 October 2019

Extremely helpful and courteous customer support and engineer was prompt and efficient. Additionally, fees are very reasonable and subscription options make payments very manageable. I would highly recommend! :)

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14 October 2019

Good service - arrived early!

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13 October 2019

Alfie arrived on time and was polite and friendly. He was very thorough, informative and answered any queries I had. He replaced the boiler in record time and left the area tidy.

Reviewed on TrustPilot

12 October 2019

Excellent service. Engineer arrived promptly as appointed.He was polite and friendly and answered any questions I had.Everything was left was left clean and tidy on completion. I would recommend Diamond to anyone.L J Leadbeater More...

Reviewed on TrustPilot

11 October 2019

Arrived early and completed the service.

Reviewed on TrustPilot

10 October 2019

Diamond fitted our boiler five years ago, and have serviced it annually since then. A very good, efficient and friendly service.

Reviewed on TrustPilot

10 October 2019

Neat and tidy job and very professional

Reviewed on TrustPilot

10 October 2019

Excellent service. While replacing my boiler they dealt with several additional issues promptly and without me having to worry at all. Whole job completed within the promised timescale. More...

Reviewed on TrustPilot

10 October 2019

Fantastic service they installed a new boiler for me a couple of years ago and did a fantastic job and are providing an annual service for me. They have always been really helpful and advise on the best deal to cater for your requirements ie they do not try to get as much out of you as possible. Their quotation was also really competative. Cant fault them also one of my friends has used them and he had a complex installation which they performed well and he is also more than happy of the service they supply....long review as they deserve it More...

Reviewed on TrustPilot

10 October 2019

This is the second time I have used Diamond Gas for looking after our heating system. Just replaced our old boiler. Excellent service again.

Reviewed on TrustPilot

9 October 2019

tidy and efficient very good

Reviewed on TrustPilot

9 October 2019

Great service, totally trustworthy, professional team. I highly recommend them.

Reviewed on TrustPilot

9 October 2019

The engineer turned up on time, was pleasant and completed the service quickly and without mess...

Reviewed on TrustPilot

9 October 2019

Fantastic service from the guys in the office to the engineers. Always kept you up to date with anything,and called back when requested. The engineer was clean and tidy and went above and beyond of what you would expect. They are all very pleasant,Would recommend this company FANTASTIC!!!!!!! More...

Reviewed on TrustPilot

8 October 2019

The gas engineer was polite and efficient

Reviewed on TrustPilot

8 October 2019

Friendly and efficient service. Easy to contact if there are any problems.

Reviewed on TrustPilot

8 October 2019

Great and very professional service, very good and quick communication.

Reviewed on TrustPilot

7 October 2019

A very friendly engineer who turned up on time and seemed to do a very thorough job.

Reviewed on TrustPilot

6 October 2019

Good company to deal with. Reliable and efficient.

Reviewed on TrustPilot

5 October 2019

Our Diamond Gas Engineer did a fantastic job for us he was very polite and very tidy, he kept us informed of the job as it progressed. We would not hesitate in recommending this company to carry out gas and heating work. A big thank you to Ian and the team. More...

Reviewed on TrustPilot

5 October 2019

Fantastic service, would definitely recommend.

Reviewed on TrustPilot

4 October 2019

Annual boiler service completed very quickly, with no mess, and a very old broken radiator valve replaced, as requested. Very pleased with the result.Diamond Gas is maintaining the good standard of workmanship we've come to expect over the last three years. More...

Reviewed on TrustPilot

4 October 2019

Friendly and knowledgable fixed the issue super quickly

Reviewed on TrustPilot

3 October 2019

Engineer turned up at the appointed time and dealt with the service of our boiler in a professional manner.

Reviewed on TrustPilot

3 October 2019

Very good job and quick very friendly

Reviewed on TrustPilot

2 October 2019

Company fantastic from start to finish, new bolier installed by fitter Joe, outstanding job. Would definitely use in the future.

Reviewed on TrustPilot

2 October 2019

Easy to contact by phone. Always reliable. Friendly people to deal with.

Reviewed on TrustPilot

2 October 2019

excellent service, very clean and tidy, polite and friendly, will certainly use this family run business again.

Reviewed on TrustPilot

1 October 2019

Could not fault them Carl done a great job very tidy and a gentleman and diamond done everything that was ask of them could not be more happy.

Reviewed on TrustPilot

1 October 2019

Diamond Gas and Heating LTD, are the best they arrive on time get on with the job, manage to have a conversation very polite, its now been well over eight years we have had them to service our boiler and will continue for years to come. The engineers are a credit to Diamond. More...

Reviewed on TrustPilot

30 September 2019

Great service by this company the old boiler was removed & new one installed in one day. The installer Jordan was excellent & I was extremely happy with his work.

Reviewed on TrustPilot

29 September 2019

Spot on! Carl was really helpful and went the extra mile. Would defo recommend

Reviewed on TrustPilot

28 September 2019

Excellent service as always. Very polite and friendly. Definitely recommend!

Reviewed on TrustPilot

23 September 2019

Excellent service from phoning to book a quote to install a new boiler to actual installation

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21 September 2019

Efficient, no-hassle service

Reviewed on TrustPilot

18 September 2019

Absolutely brilliant service from first contact to clearing up after the job was completed. Cannot recommend highly enough

Reviewed on TrustPilot

16 September 2019

Excellent service

Reviewed on TrustPilot

16 September 2019

Excellent service, very reliable and good communications.

Reviewed on TrustPilot

14 September 2019

Great service. Friendly people. Happy faces. Truthful. To the point. Really recommend.

Reviewed on TrustPilot

13 September 2019

Professional service, good communication, pleasant & efficient engineer

Reviewed on TrustPilot

13 September 2019

As always, quick, efficient, friendly, clean and professional. I will be singing diamond's praises when we move

Reviewed on TrustPilot

12 September 2019

Excellent service from the time we ordered a new boiler to the time it was fitted. Polite, courteous and significantly cheaper than British Gas. The installation engineer explained each part of the process, showed us how the new boiler worked and cleaned up afterwards. Would not hesitate to recommend this company. More...

Reviewed on TrustPilot

12 September 2019

polite clean and efficient

Reviewed on TrustPilot