Dear HR
W2, London
(16)
W2, London
(16)
Welcome to Dear HR,
We are a London based HR Advisory and Support Service.
We advise and coach new start ups, existing businesses and individuals on all matters relating to employment and personal development. We recruit, select, onboard and off board staff.
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16 customer reviews
David
HR Consulting
Very professional, insightful and helpful. Lovely coach and supportive during the process
Mario Cleope
I am in contact with Helen Crawford from Dear HR and always received an amazing and prompt service, highly recommended!
C Dawes
Worked with DearHR to help with HR Advice for my new startup business. Provided good quality documents and advice, thanks.
Reply from Dear HR
Thank you and it was really good working with you the past month. We wish your business, and you as an entrepreneur, every success.
V. Gambino
Thanks so much. The work undertaken for us was of a high standard and delivered in a friendly and timely manner. Thank you Dear HR for the coaching and delivery of work (offers/contracts, payroll, onboarding as well as additional maternity advice).
Jamie Trousdale
HR Consulting
Helen was very professional and clear but also understanding. Great company.
Kong
HR Consulting
Helen at Dear HR was kind, friendly and incredibly responsive. She loves getting stuck in with the businesses that she works with and takes the time to get to know them inside and out to best understand their needs! I highly recommend working with Helen for all of your HR needs. More...
Reply from Dear HR
Thanks, for the supportive feedback. We try our best to give a high level of client service.
Suzanne Willis
Employment Law Specialists
Wow I would like to thank HR from the bottom of my heart for the support honesty and compassion that I have been shown today .
For anybody who is going through matters that need addressing and advice before it gets to a legal situation please just take time to contact HR I was given time to explain the situation that I was in and not at any point was I not listened to as I suffer from not being able to retain information and struggle to give direct instruction as to what the point is I am trying to make due to stress and anxiety caused by the trauma I have been subjected to with work related matters ,.point were explained to me again and again until I understood and not at any point was I made to feel inferior or intimidated the length of the telephone convasation lasted well over an hour and for a stranger at no cost to me give me answers that should have been addressed by people who should have been able to support and advise correctly that had a first hand information and more access to my situation The only regret I have is not finding HR sooner as I would have been in a much stronger position if I had been given the advice that I was offered today ,than I am now .
Dont hesitate if you need help it is of my opinion and from my experience it will be an email you will never regret write your query in an email and press send. HR thank you once again I am so humbled from the experience I received today. One more thing the response from HR in replying to my email was same day.
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Reply from Dear HR
You are more than welcome Suzanne, thank you for your very kinds words. Wishing you better health as you move forward.
Flat Pack Junky
As a small start up business I found Dear HR to be extremely helpful in setting up HR processes and systems to get started. They were also very helpful putting in place agreements for workers and contracts for my team. Overall I found the experience working with Dear HR easy and stressfree. Thank you Dear HR More...
Reply from Dear HR
Thank you very much for you kind feedback. Glad we were able to help you.
Flat Pack Junky
As a small start up business I found Dear HR to be extremely helpful in setting up HR processes and systems to get started. They were very helpful putting in place agreements fir works and contracts for my team. Overall I found the experience working with Dear HR easy and stressfree. Thank you Dear HR. More...
K McLeod
With the help of Dear HR and Helen’s professional expertise, I was able to recognise what I needed to work on in my interviews and develop confidence to improve. I would highly recommend.
Reply from Dear HR
Thank you so glad we could help you gain the confidence and support you needed building your interviewing skills.
Afi Badoe
I will not hesitate to recommend Dear HR to both individuals and organisations, requiring assistance with HR matters.
Helen, the founder is a consummate and experienced HR professional, who can be relied upon to guide your organisation and/ or support employees through the HR maze.
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Reply from Dear HR
Thank you for your feedback Afi, it was a pleasure being able to help you.
Maria
Helen is a fabulous person, very professional and great at her job. She welcomed me into one of my first roles and helped me get through some of the toughest moments in my career. A great HR professional and an even better friend. I'd strongly recommend working with her. More...
Reply from Dear HR
Thank you Maria, glad I was able to give you the boost you needed during your tough career moments.
Janet Aldridge
It was great to work with Dear HR. Helen was very friendly and professional and helped me greatly with my concerns at work. I will definitely use again!
Alex Kennington
Dear HR provided a truly comprehensive service for me and my organisation through the implementation of fundamental HR best practices. I would certainly recommend Dear HR to anyone seeking to optimise their HR framework and processes. More...
Reply from Dear HR
Thank you Alex, we hope that your business and sales continue to flourish and grow.
H Allan
I had worked with Dear HR to help when I was being made redundant - which hit me hard - I felt stressed and deflated and needed expert advice. I was given valuable advice regarding occupation health and negotiating a fair deal compared to what the company initially offered. I am forever grateful can't thank you enough - I went onto recommend all services to friends and colleague and my employers who weren't disappointed. Thanks again! More...
Reply from Dear HR
Thank you for your review - we hope you have managed to put the stress behind you and moved forward to a brighter future.
Elliot Owen
Great experience with the DearHR team, they were very knowledgeable and supported us through a challenging 2020. Thank you.
Reply from Dear HR
Thank you Elliot, glad we were able to support you during the challenges Covid-19 posed.
What do you love most about your job?
Coaching, helping and supporting people is in my DNA. It is why I set up Dear HR. I am deeply motivated by workplace cultures and people management matters. I enjoy taking on challenges and take pride in seeing businesses/entrepreneurs grow, develop and flourish.
What inspired you to start your own business?
I am enterprising by nature, with many years expertise in Human Resource Management and Strategy. I wanted to start up my own business to help and support entrepreneurs to thrive in a landscape that can, at times, be complex and difficult to navigate.
Why should our clients choose you?
As well as my numerous years in the field, I am personable and commercially adept. I have an engaging spirit and offer a professional service, I also know how to keep businesses away from costly legal and tribunals claims.
Can you provide your services online or remotely? If so, please add details.
With a clear transformative shift to hybrid working cultures, my office is equipped with up to date technology to serve any business wherever they are located.
What changes have you made to keep your customers safe from Covid-19?
It is fair to say the pandemic has been hard hitting on many businesses. I have managed the crisis with calmness, a sense of ease and practicality, setting up a task force, writing guidelines, furloughing staff (as necessary). On a personal level, I keep in regular contact by phone or videoconferencing.
As we open up, and adapt to new norms, I am mindful of the hesitations and fears that go with it. I know what to do to reassure and work with partners, and their teams, so they feel, safe, secure and satisfied.
Recruitment, Selection and On-boarding
Helping you attract the right talent: Preparing Job Descriptions and Person Specifications, Producing Job Advertisements, Postings to Job Boards and/or selecting and negotiating with Agencies. Shortlisting and Interviewing the right person for the right job.
Redundancy and Consultation.
Helping you manage difficult challenges: Carefully managing employees 'at risk of redundancy'; taking them through consultation and negotiations (from individual to collective).
Managing Furlough
Helping you furlough: Put in place plans for furloughing staff, consulting and dealing with queries and corresponding paperwork. Preparing furloughing submissions for HMRC.
Health and Safety Management under covid-19
Supporting you under covid-19: Implementing Health and Safety guidance for the management of covid-19 at work.
Conflict Resolution and Mediation
Handling difficult conversations: Dealing with grievances and disciplinary casework such as bullying and harassment. Effectively managing staff disputes through mediation or other interventions.
HR Advice and Employment Law
Ensuring your business is compliant: Providing HR and Employment Law Advice (Avoiding the need for costly litigation). Handling tribunal claims.
Sickness Absence and Occupational Health
Sickness absence and productivity: Managing case work linked to sickness absence, short and long term. Producing reports for occupational health referrals as necessary.
Staff Well-being
Knowing how to manage mental health at work: Sensitively, and fairly, handling difficult circumstances relating to mental health and stress at work. Producing clear and sustainable outcomes for both the individual and business.
Performance Management - Appraising staff.
Managing staff effectively. Design and implement staff appraisal processes, including dealing with staff still under probation. Coaching and supporting you in managing performing and under-performing staff.
HR Software
Is your HR technology helping you? Review and oversee the implementation of the right HR software systems (for small to medium size enterprises only)
HR Tools and Templates
Having the right tools and templates: Putting in place the right HR tools and templates such as, employee contracts, service agreements, handbook, policies and guidelines. Ensuring you are GDPR compliant.
Pay, Reward and Benefits.
Pay and rewarding staff: Ensuring there is internal and external parity in pay, reward and benefits across your business i.e. Pension, Healthcare, Voucher Schemes etc. Working with outsourced payroll providers to ensure transfer of staff information is accurate and up to date.
Flexible working (maternity, paternity, shared leave).
Developing flexibility: Dealing with flexible working requests, handling and supporting maternity, paternity, shared parental leave processes.
Diversity and Inclusion
Competitive advantage: Diversity and Inclusion give you that competitive edge. We produce policy and guidelines including coaching for managers and training for staff.
Learning and Development.
Improve staff skill and competence: Developing staff through mapping out training needs, producing training plans and review E-learning systems. Supporting leadership and management through personalised coaching, design and deliver essential soft skills through byte size training.
