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David Direct home improvement

Chessington

(49)

Get a free quote from this professional

1 hour response time

Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

Here at Direct Home Improvements, we take pride on keeping our customers 100% satisfied on all our projects big or small!s

We have full life liability insurance

Approve roofer

38 hires on Bark
1 hour response time

Photos (5)

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Reviews (49)

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4.5/5

49 customer reviews

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Verified
7 April 2021

Gutter Repairs & Maintenance

Very good work .very professional and good price

Verified
31 March 2021

Gutter Repairs & Maintenance

This company sent a first class team over to replace all the guttering and fascia boarding of the house. The transformation was fast and efficient. The whole job was done cheerfully. It was a good price and at the end of it the place was clean and tidy. Couldn't be better. More...

Verified
5 March 2021

Gutter Repairs & Maintenance

David is friendly and efficient, and provided the guttering repair solution to stop damp penetration to my home. Would definitely recommend.

17 February 2021

Would Recommend them they fast doing work and take Pictures before and After would used them agin

Verified
7 February 2021

Gutter Repairs & Maintenance

David and his team were very quick to respond and very professional. They identified the problem and fixed it. Very helpful. Would definitely use them again

Verified
1 February 2021

Roof Repair

they were here in about 20minutes they sorted the leak out and remedy it in 45minutes and they came back today to complete it . they were polite and David showed all the work done via camera.I will let you know in6months time wether the stars should be lowered. More...

Verified
18 January 2021

Roof Repair

I hired them in end of July 2020 to fix minor leaks/seepages. The main guy, David, came and agreed to take up the work and promised 5 yrs warranty. 2 months after the repairs, in Oct 2020, the roof started leaking again. I complained, but they never showed up until today Jan-2021 and were asking for more money giving loads of jargon and not honoring their warranty. I'll recommend to stay clear of these people. Highly unprofessional and untrustowrthy. Bark should even remove this company (if a 2 man team can even be called a company) from their list of recommended tradesman. More...

David Direct home improvement
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Reply from David Direct home improvement

I've been to see this customer on the 18th of January 2021. Had a look at his roof, all the work we carried out was 100%. We took photos and video evidence, and showed the customer this. He has a different problem with his roof, on a different part, which we told him about previously. We showed him the photos of what needed to be done, and he said 'no, i'll have it done in the summer'. He claimed to be 100% happy with the work we did for him, we showed him the photos and videos of our work. He agreed that the work was done to a good standard.

Verified
13 December 2020

Roof Repair

Got the guys to come do some roof repairs and a leak at our conservatory. Guys responded quite quickly and were friendly enough. Unfortunately however that is where the good service ended. They replaced some roof tiles and did some patch up work on the roof gable. They didnt paint the gable and the roof tiles they replaced were different to what was on the roof. They promised to fix leaks in the gutter which never happened. The leak in the conservatory started leaking again after 2 weeks. They also asked if they could leave a few spare tiles which was fine but they left about 20 tiles. Almost like they just wanted to get rid of them. Some broken too. Been in contact several times with David but he has never come back to my house. Even when he promised to do so if I experienced any further leaks. I paid quite a lot for the work and therefore expected some good follow up service. Not the case however. So when using these guys keep in mind that once they have your money they will just ignore your messages and wont come back to fix any mistakes. More...

Verified
14 October 2020

Gutter Repairs & Maintenance

David and his team came round very quickly and replaced my damaged gutter. He offered advice and listened to my concerns, and provided a very reasonable quote. I will be using him for any further work in the future. More...

Verified
17 September 2020

Gutter Repairs & Maintenance

I had issues with the guttering on the front of my property. David's team arrived within the hour of confirming they would access the work required. They gave me a fair quote to complete the work and did exactly what was asked of them. David confirmed that he would return and sort out, rectify any possible problems to the repairs if these occur. I am pleased with the work carried out. More...

Verified
1 September 2020

Roof Repair

Did a great job of the replacement roof for the house. Looks very nice. Very fast working and made sure everything was done to my satisfaction.

Verified
28 August 2020

Gutter Repairs & Maintenance

Very quick response, professional, knowledgeable & courteous team. Highly recommend.

Verified
15 July 2020

Roof Repair

On time, knowledgeable, reasonably priced and good quality work.

Verified
12 July 2020

Roof Repair

Very quick response. Good detail on the work done. Affordably priced as well.

Verified
10 July 2020

Flat Roofing Installation

David and his team did exactly what we asked for in a professional and reliable manner. They did our roof and we were happy with the job carried out. Would reccomend.

Verified
4 June 2020

Roof Repair

Quick,efficient, professional and reasonably priced.
Very satisfied with their sevice

Verified
21 May 2020

Roof Cleaning

Really professional and I highly recommend them

14 May 2020

Very quick and easy to come round and get the job done. Very pleased with the results and also very kind of him to allow me to pay at a later date. Would very much recommend

Verified
12 May 2020

Pressure Washing

Incredible service, very professional, helpful, and great value. So quick to reply and great communication throughout. Given the ongoing circumstances with Covid-19 the guys ensured that my safety and their safety was a priority I would highly recommend

Verified
5 May 2020

Pressure Washing

very good, power washed my home, very pleased with job.

Verified
4 May 2020

Gutter Repairs & Maintenance

David responded really quickly to my enquiry and gave me a full and honest review of the problem with my leaking gutter. The team carried out the full replacement to a really high standard and sent photos of the finished work so I could see the new guttering installed. I would highly recommend David and his team for future work. More...

Verified
2 May 2020

Roof Repair

David responded really quickly, reviewed the issue, quoted me and then got in with the work.

Throughout he explained what was needed, was really courteous and the work was done really well.

I would very happily recommend David, he is a local family business and his effort and attitude to deserve supporting.

Very happy
More...

Verified
25 April 2020

Roof Repair

David and his team were very fast in responding, got the problem with our chimney and roof diagnosed and fixed. Very happy with their professionalism and the work done. Also happy that they insisted on adhering to the social distancing rules. More...

Verified
9 March 2020

Roof Repair

Thanks David and team for prompt work and repairing the roof. Fingers crossed all will be grand when the rains come!

Verified
2 March 2020

Gutter Repairs & Maintenance

David repaired a leaking gutter back in December 2019. In January 2020 I contacted him to say that the gutter was still leaking. He still has not come back to fix the leak. More...

18 February 2020

Prompt response to an emergency callout, reassuring approach, and an efficient job done speedily.

Verified
14 February 2020

Roof Repair

Experienced timely and professional service from David and his team. Communicated well to reassure us and completed the job of repairing a leaking roof on the same day as the call out. Guarantee assured and happy to be called in the case of any issues at all. Would recommend. More...

Verified
4 February 2020

Roof Repair

David is good and reliable. Fixed the issue quickly. Hopefully there won’t be any other problem. Cheers

Verified
20 January 2020

Gutter Installation or Replacement

From start to finish David and his team provided an very good service.

Verified
17 January 2020

Roof Cleaning

Friendly, attentive to detail & did a good job, would recommend

Verified
15 January 2020

Roof Cleaning

From start to finish David and his team provided an amazing service. Quick to reply and gave us a very competitive quote to clear and treat the moss on our roof, change all the guttering and fix a few broken tiles.

The team turned up on time, worked all the way through the bad weather and cleaned up all mess by jet washing the patio.

Extremely happy with the service and would recommend to family and friends.
More...

6 January 2020

David and his team quickly responded and fixed the main issue with the roof leaking, but we got few more places leak happened which was not detected earlier ( need to replace with new Roof only). Need to appreciate their enthusiasm towards the work. More...

Verified
22 December 2019

Roof Repair

David responded quickly to a request to fix a leaking flat roof. David and the team we’re efficient in fixing the leak, it has been raining heavily since on the flat roof, and there is no leak any more. David provided a fixed quote and was true to his word with the price of the work, and even fixed other damage on the roof I was unaware of. David is easy to work with and I would call again for roof repairs if needed. More...

Verified
13 December 2019

Gutter Repairs & Maintenance

Responded very quickly and carried out work same day. Will definitely use again. Thank you!

Verified
28 November 2019

Pressure Washing

Quick response and service. Good job and nice guys

Verified
15 November 2019

Roof Repair

Great job done to our roof that was leaking .Quick and professional .Thanks !

Verified
9 November 2019

Roof Repair

David and his team did solve my roof problems efficiently.

28 October 2019

David and his team are very friendly and courteous and took time to explain the work that needed doing. They were able to get the work started quite quickly and were able to address the problem we had - a damaged extension roof.

8 October 2019

I received a rapid response to a leaking roof in my property. The communication was excellent from start to finish and the job completed swiftly.

Verified
26 September 2019

Roof Repair

I had a bad leak coming through my garage flat roof into the house causing damp problems for w few years now. After contacting David on Bark he promptly replied and maintained contact with me. After reviewing the quotes I received he was the most reasonable to quote me. He promptly finished the job to a desired standard and assured me I will not have any future problems with the roof and if I did he could be contactable straight away. David is a honest and reliable man and I will be very happy to recommend him to anyone who needs a job done quickly and reliably. More...

Verified
25 September 2019

Roof Repair

We had a leak from the roof. I registered the work with Bark, received few phone calls. David was the last who called, he offered to come straight away to view the problem and gave a quote for the job. As the weather forecast was bad I accepted the quote and the job was completed on Monday despite the bad weather. No leak now, Great thanks David and team, great job. More...

Verified
24 September 2019

Gutter Repairs & Maintenance

David and his team fixed and cleaned my broken guttering. They turned up on time and fixed the issue promptly. Will probably use them again

Verified
22 September 2019

Roof Repair

I wS very happy to meet David , very professional in his work and very courteous to his customers. The team were very good and worked together and completed the job. Overall very satisfied with the work done. Thank you. More...

Verified
19 September 2019

Roof Repair

Yes I have had the work carried out on my roof from Home Improvements and David and his team arrived gave me a quote and carried out the work. Very satisfied with his work and his professionalism he showed me at the scene when he arrived. More...