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Copthorne Hotel Plymouth logo
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Copthorne Hotel Plymouth

Plymouth

(65)

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Reviews (65)

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5/5

65 customer reviews

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29 December 2019

So far all the events coordinators and staff I've been fortunate to have worked with on events I've been organizing since 2012 were all so accommodating and hands-on to make our events possible and successful. Thank you and hope to continue this working relationship. More...

Reviewed on Facebook

3 December 2019

Great hotel, excellent location, The staff were very friendly & helpful.

Reviewed on Facebook

9 November 2019

Lovely hotel, comfortable room with everything you need. The food in the restaurant is absolutely delicious and great value for money. I would definitely recommend this hotel and I shall definitely be staying here again in the future. More...

Reviewed on Facebook

2 November 2019

nice clean spacious rooms,lovely breakfasts hotel walking distance to shops etc,good location.

Reviewed on Facebook

7 October 2019

staff go beyond that extra mile to assist you & are very friendly.

Reviewed on Facebook

2 September 2019

Today at 16:00 A BIG THANK YOU to the Copthorne Hotel Plymouth The hotel was fabulous and from the second I entered; I felt welcome and at home. TripAdvisor The staff were all so kind and lovely and made me feel as though my audacious and unusual requirements were absolutely acceptable. A chap called Bryn was working on the reception and I spoke to him twice on the phone before even arriving. From the get go he was SO friendly and SO cheerful and put me at ease right away, and this was all despite a late arrival after talking with him almost 12 hours before. I was greeted with a big smile and extra warm welcome and made to feel so safe and secure and like I could ask for anything I might need. A special heart felt thank you there fore goes to Brynley Lane who made the trip what it was. He really went above and beyond to cater for my personal special needs and as someone who suffers from anxiety , autism and other disclosed difficulties; this was something I REALLY needed. He was quite possibly one of the nicest and warmest of people I have come across through hotel stays and I travel and live all over the globe so this is quite a statement. Breakfast was delicious , plenty of meat an meat free vegan alternatives. House keeping were friendly, attentive and the room itself had a large yet cosy feel with sea views , all the tea coffee and biscuits you could need a big television for ideal relaxation I used the room to work from as I work online and the wifi was also very good .. I am just a very happy girl. Many thanks again , I will even be extending my stay and I look forward to one more night of relaxation and escapism. My stay really has been the ideal break I need. More...

Reviewed on Facebook

23 August 2019

We had our wedding here yesterday - the staff were on point !! A special thank you to Raj and Richard for listening to our needs and Executing them exactly how we wanted ! Everything was perfect from start to finish - nothing was too much for them !! Honestly extremely happy More...

Reviewed on Facebook

22 August 2019

staff very friendly & food in restaurant very good

Reviewed on Facebook

23 July 2019

Great hotel and good prices , great food and welcoming staff. Rooms very spacious and have

Reviewed on Facebook

21 July 2019

We had an event here and family and friends from around the country. We all had a fantastic night with brilliant service and lovely rooms.

Reviewed on Facebook

20 July 2019

Sophie on the desk made us feel very welcome. Shes good at what she does. Shes very helpful. The hotel is lovely and clean as is our room. Would recommend.

Reviewed on Facebook

7 June 2019

Excellent rooms and food superb the staff are so very friendly and helpful as well

Reviewed on Facebook

29 May 2019

Stayed for one night only with my son but within our one night stay I can't fault a thing. Arrived to the hotel at 6pm, got a parking space straight away. Bonus! For £7.50 a night/day I think that's very reasonable compared to some places we have stayed. Check-in was very pleasant, asked for a restaurant menu, got one straight away but there were no children's menus to hand however the lady said one would be sent to our room straight away. Our room was very clean, had a great nights sleep, so quiet and room temperature was spot on! Ate in the restaurant that night, I'm so fussy regarding carbonara and the carbonara I was served was just delicious, my son loved his pizza too! Would definitely stay again! More...

Reviewed on Facebook

8 May 2019

Just returned vfrom a Staff conference in Plymouth. Had s wonderful and comfortable stay at the hotel. That from St Paul's, Weston super MareThanksm.

Reviewed on Facebook

30 April 2019

Stayed twice before and I’m gong back for two nights in September 2019 for another The Right To Die With Diginity UK meeting

Reviewed on Facebook

28 April 2019

Nice hotel, the rooms are looking a little tired. The only real let down was the breakfast. The hot food was cold. They ran out of breakfast tea bags fairly early. The flasks of coffee & hot water were all coffee! The only hot water was from a coffee machine hidden round the corner More...

Reviewed on Facebook

26 March 2019

An older hotel but great location for town and the staff were amazing so helpful. Would definitely stay here again and the price over the weekend was excellent.

Reviewed on Facebook

19 March 2019

My husband and I recently had our wedding here. It was fantastic service from great to finish. We did have a few wedding coordinators due to people leaving but handover notes were left and who ever replaced the last knew what to do. We had Vincent as our coordinator and he kept in contact at all times making sure that everything was correct and to what was arranged. We didn't see much of him on our wedding day but I can say the staff were really great and friendly. We would like to say a big thank you to Stuart who was there every step of the day. Our go to person. He was great and helped whenever we asked. The food was exceptional, both the wedding toast and the evening buffet. We would definitely go back again. Great service, great staff and we had an amazing day. Thank you. More...

Reviewed on Facebook

22 February 2019

This hotel never fails us. It’s a great location. Hotel staff are always polite and helpful and friendly.

Reviewed on Facebook

10 February 2019

Had a great time from arrival to leaving.. staff great food great breakfast well worth the money .. nothing was a problem ..

Reviewed on Facebook

6 February 2019

Excellent experience in the club room

Reviewed on Facebook

8 December 2018

Great stay here for partner and myself....Central to Plymouth city centre and not far to walk from the Main Railway station. .. Excellent meal in 50* North Brasserie and bar... A great place to stay with very friendly staff.... More...

Reviewed on Facebook

29 October 2018

Very nice looks like it’s been updated regularly

Reviewed on Facebook

21 October 2018

Have stayed at the Copthorne many times.Both alone and with my husband! Coincidentally staying as I type! Always felt welcome ,rooms clean and comfortable! Staff are professional and very friendly, always my hotel of choice! Highly recommend this hotel! More...

Reviewed on Facebook

19 October 2018

Dinner was delicious , well worth a visit

Reviewed on Facebook

14 October 2018

Excellent location for Plymouth town centre, staff and very helpful and rooms are lovely

Reviewed on Facebook

10 September 2018

Was a great hotel, great place to stay.

Reviewed on Facebook

4 September 2018

Excellent place with friendly staff
Restaurant menu is good and service is excellent
I will return

Reviewed on Facebook

4 September 2018

We stayed at the hotel for a wedding, The good... The room was a very good size, 2 big mirrors, bathroom a good size, bath and shower, kettle, big comfy bed, was clean, big windows that let lots of light in but also big thick curtains that kept light out :-) for 2 people staying you got 2 room keys.
There is only a couple of small bad points..
For 2 people staying there was 1 flannel, only enough milk, sugar and teabags for 1 cup, wifi you had to pay for, breakfast was another £13 per person (we paid £75 for room) parking was £2 for the night.. wifi and parking shouldve come with the price of staying.. otherwise i enjoyed my stay, staff were all friendly and helpful and hall for wedding for absolutely stunning.. thank you
More...

Reviewed on Facebook

2 September 2018

very helpful staff in the restaurant excellent breakfast!

Reviewed on Facebook

8 August 2018

Beautiful Absolutely stunning hotel staff were always there to help room was very very clean the hotel its self was brillant thank You so much for a lovely stay i Will be back thanks again

Reviewed on Facebook

5 July 2018

Attended a course in one of the suites. Lovely venue and great lunch

Reviewed on Facebook

16 May 2018

Superb hotel, best in Plymouth and I’ve have stayed in them all over the last 22 years but now the Copthorne is the hotel if choice. Excellent food, wonderful staff, could not ask for more More...

Reviewed on Facebook

15 April 2018

All staff helpful and genuinly friendly - big thanks to "G" - she's a star. Will stay there again when in Plymouth.

Reviewed on Facebook

15 April 2018

Very accommodating and helpful as our first booking had to be cancelled due to weather conditions and we couldn't travel. I casually mentioned it would be my partners birthday and was surprised to see the room with balloons and a birthday card from the staff which was nice . All round a lovely room. Downside was paying for a parking space in the hotel car park and on our return from an evening out told "sorry, no spaces left". Copthorne, please don't double book parking spaces. It's not nice! That said it is my only complaint. More...

Reviewed on Facebook

15 February 2018

Lovely hotel, clean and has everything you need in the rooms, staff very friendly and breakfast has got to be one or the best ive had at a hotel (even got asked if i want fresh hash browns made) only reason it had a 4 is because they forgot my room service order sob x

Reviewed on Facebook

16 December 2017

We stayed here as we coming t,o see a show at the Pavillion it was close to train station & town. We were on 4th floor, room was quiet and clean with views across Plymouth towards the hoe, plenty of choice for breakfast and the maid who attended the room was very pleasant and enquired if we had adequate complimentary tea, coffee etc. It was nice to find complementary shampoo, conditioner, soap, body wash & moisturiser waiting in the bathroom, which was a nice touch, even down to the shower cap, as last hotel we stayed in did not supply any of these items. Did think the price of evening meals were a little on the high side, but would certainly stay again. More...

Reviewed on Facebook

3 December 2017

Polite friendly staff who are very helpful, at check in I found out that the room had not been for by our company, this was quickly rectified with a simple phone call. The room was a standard one but was spacious and comfortable, bathroom plenty big enough and the shower was the best I'd had in a hotel for many year. All in all Fantastic nights sleep woke up really chilled, would strongly recommend staying here, I would again. More...

Reviewed on Facebook

26 November 2017

Apart from the windows letting in noise like they were open we had a comfortable nights sleep. Staff were friendly.

Reviewed on Facebook

7 September 2017

The hotel is in an ideal location a few minutes walk from the Hoe and shopping. The food was excellent with alternative options to the buffet breakfast if required. Plenty of English and Continental food available for breakfast. The evening meal was just as good. The hotel staff were delightful as well as very knowledgeable and very polite. I would highly recommend this hotel. I stayed in a Club rom that was spacious and comfortable. A very clean and well presented bathroom with all the essentials. Tea and coffee facilities a safe and soft drinks and water fridge. Well done Copthorne. I will have no hesitation in booking this hotel again. I will look for the Copthorne brand in other locations. More...

Reviewed on Facebook

12 July 2017

The hotel and staff are good, the bar meals are average but still a great place to stay

Reviewed on Facebook

18 June 2017

Our room was a standard one but was spacious and comfortable, a bonus to have a table and comfy chairs to sit at as well as a desk area. The hostess tray was well stocked. We had twin beds, they were large and very comfortable. The bathroom, although tired was extremely clean and very nice complimentary toiletries, nice big fluffy towels too. The breakfast was lovely, self service, but the staff were very pleasant and attentive, cook to order menu items arrived quickly, used crockery was removed regularly which was good when sat at a table for two. Although we were on the front of the hotel, facing the dual carriageway, we were not disturbed by the traffic noise, but the ceiling fan was welcome rather than opening the window. Ideally based for the shopping area and a good walk through to the Barbican and the harbour. More...

Reviewed on Facebook

11 June 2017

Well looked after beautiful food , lovely accomodation.

Reviewed on Facebook

9 June 2017

Friendly staff, clean rooms and great service. Thanks.

Reviewed on Facebook

3 June 2017

Great size room that was really clean. Breakfast was good value for money at 7.50 if you buy voucher in advance from Reception, 12 if you don't. Buffet style but you can order specialist items like salmon and scrambled eggs at no extra charge. Parking was a bit of a pain. Underground parking wasn't sign posted so you need to keep an eye out for the side street. Just by the Amada shopping centre. Staff were realy friendly. More...

Reviewed on Facebook

18 May 2017

Ive stayed twice at this hotel.the manager chiran welcomed us in a warm and friendly manner, an absolute gent really polite and goes out of his way for you. Restaurant menu is dissapointing not much choice and next to nothing for vegetarians!!! Breakfast is by far outstanding with loads on offer, pity evening meals aren't the same. A little off putting having staff shouting orders at each other and running about.!!. Both times my room has been amazing. Really comfortable beds and no problem with WiFi. Well cleaned and maintained although I have to say central heating is noisy. Would definatly stay here again. If the menu improves I'd give 5 stars More...

Reviewed on Facebook