Loading...

Please wait ...

Cirencester tree and gardening logo
C

Cirencester tree and gardening

Kemble, Cotswold

(11)

Get a free quote from this professional

14 hour response time

Get a free quote from this professional

22 hires on Bark
14 hour response time

Reviews (11)

Leave a review
3.5/5

11 customer reviews

Loading...
Verified
10 January 2021

Tree Surgery & Removal

We instructed Lee to remove 3 trees (inc roots) and prune an apple tree. Lee and his workmate arrived on time and worked for no more than an hour and charged the full fee of £350.

Firstly, they wanted to pollard the apple tree which is not a recommended way to prune an apple tree. We asked them to prune it and Lee set to it with a pole mounted chainsaw leaving rough edges open to disease. None of the thickness and overgrown shoots were removed he simply cut the whole thing back by a few feet.

We were told the roots of the trees had been removed, however after looking under the soil that had been placed on top we discovered the roots of the two larger trees had been left intact, again leaving the soil open to disease and sinking as they decay. He had also deliberately covered this up and claimed he has left one little root on one tree not the beach ball sized root system that he had actually left.

We called Lee and told him we would like a refund in order to get in a professional to complete the work. He was rude and dismissive, he lied and said he had used a saw on the apple tree and that he had removed the roots. When we told him that the RHS does not recommend the pruning technique used he laughed and said he knew more than him (I explained that the RHS is not a person but the leading recognised body for horticulture).

Lee agreed to come back on a Sunday and finish the job and again was on time. His manner however was rude and frankly laughable as he admitted he had not completed the job. He was at our property for around 1.5/2 hours and removed the roots as requested.
They removed the larger bits of waste but the rest of the garden is a mess and they did not backfill the soil removed.
Due to his lack of knowledge we did not allow him to touch the apple tree and will be getting a professional in.

When he left he said “I’ve now removed the roots as you asked but if you have any work in the future don’t ask me” and walked off. He both admitted he had not done the job but had charged full price and seemed annoyed that we expected him to do what he had agreed to.

I’m sure these guys are great if you want a garden cleared but calling themselves a “tree” company is misleading as they have no qualifications or knowledge in this area.

There is little chance we would ask them back!
More...

Verified
5 January 2021

Gutter Cleaning

2 men and there was no problem

Verified
29 November 2020

Garden Clearance

Thank you Lee. It was an unusual job which you carried out extremely professionally. We now have a very clean area, thank you,
David

Verified
4 November 2020

Gardening

They were very helpful and did a good job, cleaning up after them ,I would recommend them to my friends

Verified
21 October 2020

Garden Clearance

Van was not big enough to clear all the debris so he left the back garden largely untidy and unfinished. I had to rake stuff off the garden path to make it passable. He felt Cirencester was too far away for him to come back and finish the job. More...

Verified
18 October 2020

Gardening

Cirencester Tree and Gardening carried out the agreed work satisfactorily. Thanks.

Verified
14 October 2020

Tree Surgery & Removal

They didn't have the equipment to scred the branches, it was very messy dragging the branches through the garage



Verified
30 September 2020

Gardening

They came they saw they cut my hedge took it all away overall very satisfied quality job would definitely recommend them

Verified
28 September 2020

Garden Clearance

they did the job there and then

Verified
21 September 2020

Tree Surgery & Removal

They were prompt to respond and carried out the work the same day all the guys were very polite and friendly.

Verified
14 September 2020

Tree Surgery & Removal

Fast Cleared the patch of land asked and felled a tree. Friendly efficient service who shredded the waste and took it away