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Caremark Oldham

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About

Welcome to Caremark Oldham.

We appreciate and understand that finding care and support for a loved one or yourself can be difficult and perhaps feel overwhelming at times. The options you have been given may seem unclear and confusing. Please do not worry, we are here to help!

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Services

So much more than just a friendly face
One of our companionship care assistants can visit you or your loved one as often as is needed to offer support and add that all-important human element to your/their day. A friendly face, or companion, to support with daily activities is often crucial to you or your loved one’s happiness and wellbeing. Our companionship carers very often become good friends with our clients, someone they feel they can easily chat to and discuss and share things with, both when they are at home and out and about.

We provide companions who will genuinely be able to share you or your loved one’s interests, from sport and crossword puzzles to cookery, knitting, gardening and much more besides. We know that spending quality time with someone who understands you and is genuinely interested in your life, interests, hobbies and what’s important to you is very important on many different levels.

How can our companionship team help?
Here are just a few of the typical activities our companionship care assistants can do with you or your relative or friend:

walking the dog
going to collect pension or visiting the bank
shopping for food, clothes or other items
going to leisure activities
enjoying a chat over a cup of tea
company while doing crafts or hobbies
going to a day service
visiting a community centre
using public transport
company and transport for doctor, dental and hospital appointments
encouraging and helping with exercise where appropriate
using a mobile phone, TV remote control or computer
paying bills and understanding financial documents
getting funding advice with claiming benefits
We’ll take our lead from you or your loved one
It's you or your family member’s choice as to how much and what kind of companionship support is needed, as well as how often. The above are just a few examples. Please feel free to ask us about personal needs or suggest other activities if you have something in mind. We are always keen to try to cater to individual preferences and aim to help everyone in unique ways.
Who benefits from companionship care?
Caremark’s companionship carers can really help brighten your or your family member’s day. Our care assistants visit at regular times, or whenever they are needed. They will become a recognised, welcome face who gives you or your loved one quality time and can offer an understanding and interesting conversation.

You or your family member might be surrounded by friends and family but still feel lonely or maybe there’s no one nearby. Whatever the situation, one-on-one time has so many benefits. Maybe you or your friend or relative feels isolated and would love to make new connections but lack the confidence to go to a new friendship or hobby group alone. A companionship care assistant could help identify local clubs, then attend them too.

We’re here to help
Helping someone you love to cope with the challenges that come with dementia and memory loss can be exhausting, upsetting and isolating. But Caremark is here to offer practical support, advice and reassurance. We can provide professional and fully trained care assistants for day care at home as little or as often as you need it, as well as respite care and live-in care.


We also have plenty of experience to share with you, enabling you to feel better equipped to deal with any situation that might arise. We can let you know about useful outside resources too, including details of support networks and local dementia groups that you and your loved one might find helpful.

Familiarity, regular routines and being cared for at home can slow the progression of many common dementia symptoms. Gone are the days when the only option facing someone living with a progressed form of dementia was residential care.

How can Caremark’s dementia care help you and your family
Our aim is to give everyone living with dementia a high quality of life in surroundings they know and feel comfortable in.

Dementia and Alzheimer’s disease have many different strains and stages and our care assistants work with the family of the person living with dementia, as well as with specialists and other care givers, to put together a tailored care plan.

Our carers go above and beyond to understand you or your loved one’s personality, history, and personal preferences. They provide support with personal care, social activities, memory impairment, shopping, cooking and meal planning, cleaning, and mobility support. Our care assistants can assist as little or as much as you need. Not only do our services enhance quality of life, but they also provide reassurance for you and your family.

Domestic care and housekeeping services
You or your loved one might think of help in the home as support with personal care, including getting dressed or undressed and support with medication or mobility around the home, but many of our clients also ask Caremark for help with domestic care or housekeeping.

Introducing Caremark’s domestic care services
Support with some of life's more tedious tasks such as emptying the bins or changing the bed sheets and dusting, can be very physically demanding and often we find clients simply cannot manage to do them due to being older and less able bodied or having physical disabilities.

Housekeeping and domestic care services
Support with cleaning, vacuuming, and laundry, shopping and running errandsdaily chores and duties and so much more
Whether you’re looking for help with cleaning, vacuuming, dusting, laundry, preparing delicious meals, or shopping and running errands, our range of domestic care and housekeeping services can ease the pressure and keep you or your loved one's home looking tidy and clean. We can provide support with a range of chores and duties, from ad hoc tasks to day-to-day help on a live-in basis.

We’ll help with the day-to-day tasks, leaving you freer to do what you enjoy
Benefit from a range of different domestic care and housekeeping services, including:

• food and drink preparation
• food shopping
• general tidying and other light household duties
• washing up
• laundry and ironing
• cleaning, vacuuming, dusting and polishing
• other light household duties

This support is completely flexible to meet your or your family member’ of friend's own personal needs and preferences. We can help with ad hoc tasks, routine day-to-day chores or on a live-in basis. Help with the household chores can provide great relief, especially for people who may have problems with getting around the home.

Live the life you want
Live-in care is our specialised care service for people who need care and support with day-to-day life, but also want to live as independently as possible.


A popular alternative to living in a residential care home, our live-in care service enables you or your loved one to receive tailored, professional support 24-hours-a-day, at home.

Our compassionate carers can help with:

personal care
shopping, housekeeping and cooking
meeting dietary and nutritional needs
companionship and emotional support - many carers become more like friends
daily activities and accessing local support
using mobility aids
administering medication
attending doctor, dental or other appointments
help with household bills and general admin
help with pet care, dog walking and feeding

Guidance and expertise for all kinds of conditions and care needs
Our care assistants are trained and experienced in supporting with a range of conditions, from dementia and Huntington’s disease to Multiple Sclerosis, cancer, mental health conditions, spinal injuries and acquired brain injuries. Read our rs for a complete list of what we cover.

Should you or your family member have complex medical needs we can help access specially trained medical staff to support the following:

tracheostomy care
PEG and nasogastric intubation feeding
continence care – including stomas, catheters and bladder washouts
ventilated care
regular insulin injections and blood sugar monitoring

Should urgent care be needed our live-in carers can call on specifically trained help day or night, giving you the ultimate peace of mind that you’ll get the right care, exactly when and if you need it.

Our main aim is to be able to help you or your loved one to live the life they want to without the need to move into residential care.

Personal care at home
At Caremark we deliver personal care with continuity, discretion and dignity.


Introducing Caremark’s personal care services
Our approach to personal care is based on understanding your or your loved one’s personal needs, preferences and values, so that we can provide support that retains as much independence as possible.

What is personal care and what kind of activities does it cover?
Personal care covers activities that relate to maintaining personal appearance and hygiene, including toileting, dressing and grooming support.

Aspects of personal care we can assist with include:
getting up and dressing
washing, showering or bathing
preparation for bed
personal hygiene maintenance
grooming support, including help with cleaning teeth, shaving, foot care and applying creams and make-up

If you or your loved one is taking medication - particularly a few different sorts - it can be challenging to manage. Caremark is here to take the stress out of medication management and organising prescriptions.


Our carers are only too happy to manage your or your family member’s medication and liaise with doctors and pharmacists to order more, or we can assist in prompting you to take your medication and simply be there for vital extra support.

Here we look at what Caremark’s medication assistance services can offer you and your family.

Help with administering medication
We’ve put together a few tips to help you or your loved one with administering medication.

1. Organising and planning medication
It’s a really good idea to write a plan of all your or your family member’s current medications and the times allotted to take them. Keep a copy of the list in your wallet or handbag so it’s ready to take to appointments with you. It might also be worth noting down any allergies or intolerances.

Alongside the name of each medication you could consider writing:

What it’s for
When it should be taken
The dosage
Any instructions
How often it needs to be re-ordered (e.g. every 4 weeks)

If the medication changes, remember to update your plan.

If you or your loved one is prescribed new medication, don’t forget to ask about any side effects or instructions about when to take it and if it might be affected by other medications, alcohol or food.

The electronic Medicines Compendium (eMC) has useful information about most medications. You might also want to ask your GP the following:

What is the medication for?
How long do I need to take it?
Where should I store it?
What should I do if I forget to take a dose?
What should and shouldn’t I take them with, such as alcohol or food?
Is it okay to take other things with it, like painkillers or indigestion tablets?

Keep any leaflets or information about the medication in a safe place for future reference.

2. Medication reminders
If you or your loved one has a few medications to take each day at different times you could ask your pharmacist to write out a daily timetable. Chemists also usually sell pill organisers or boxes with labelled compartments for different days of the week or times of day.

You could set alarms on your phone to remind you when to take or re-order your medication.
The NHS has an app called Echo that can be downloaded and programmed to remind you about taking medication.
Perhaps you could write reminders on your calendar or on a note on your fridge or bedside table.
Often combining taking medication at the same time as a part of your daily routine - like brushing your teeth - serves as a memory aid.

3. Taking the stress out of medication
Make sure you or your loved one always has enough medication, especially if there’s a bank holiday or weekend coming up as this might delay getting medication.

You might be able to get regular repeat prescriptions through the Electronic Prescription Service (EPS), which lets you pick up your prescription at a local pharmacy. Ask your GP or pharmacist for more details. You or your loved one might also be able to have medication delivered directly to your/their home.

You can get a lot of help from your pharmacist - if you’re unsure or have any questions, it’s often easier than going to your GP.

Before taking over-the-counter medication or supplements, check with your pharmacist that they won’t effect any other medication.

Never crush pills, open capsules, change or stop taking your medication without getting advice.

Do let your GP or pharmacist know if you or your loved one is experiencing any side effects from a medication, as they may want to change the dose or try another medication.

Time to recharge your batteries
We specialise in providing respite home care and support to those caring for someone else.


When you’re looking after a loved one or family member it can be rewarding, but it can also be extremely demanding and exhausting. Taking time out is important for your health and wellbeing, and even just a few days rest can be enough to recharge your energy levels and enthusiasm.

Here we look at what Caremark’s respite care services can offer you and your family.

Respite care at home
Looking after someone you love can be rewarding, but it can also be extremely physically and emotionally draining. Our respite care service is designed to give you - as a carer - a break away from your day-to-day care duties, so you can recharge and revive.

Why you might need to take a break
Taking care of a loved one or family member is challenging and emotionally and physically very draining. Knowing that you can take a short break from time to time can be a great incentive to keep you going. Or maybe you’ve got to go away unexpectedly and there’s no one else to take over your care-related duties? Whatever the reason, we’re here to help give you as much of a break as you need. Our kind and highly qualified carers can visit your loved one’s home to take over the caring you do, giving you time out whenever you need it.

How often do you need a break?
You don't necessarily need to have a long break to feel the benefit. Sometimes short respite breaks at regular intervals work well. An option could be one afternoon or evening every week so that you can unwind and enjoy some 'me time’. Perhaps you would enjoy a monthly visit to the theatre, or to a health spa for a pampering session? Or maybe you need to attend an appointment, go away in an emergency, or just have a bit of time to catch-up on life admin you’ve not had time to deal with. Whatever your needs are, we are here to take the pressure off. We’re happy to be flexible and take the lead from you, responding to how you’re feeling and how your schedule is.

Peace of mind and reassurance
All our carers are highly trained thanks to our award-winning programme, so you can be confident that the person you care for will be well looked after during your absence. We’ll work with you and other caregivers or medical professionals to understand your loved one’s situation, needs and preferences, ensuring the level of care they receive is as high and as in-depth as possible. After our visits we’ll give you feedback on how they are and any tweaks can be made to our service if appropriate.


Shopping and meal preparation services
We know that caring for someone who is elderly or has physical or mental difficulties often involves helping them with so much more than just their personal care. That’s why we offer a holistic service that considers people’s different lifestyles and needs, and aims to ensure they are happy, independent and leading as full a life as possible.

Help with shopping and meal preparation
Having a healthy, nutritious and delicious meal is so important for both mental and physical wellbeing, as is being in control over your food choices and being able to feed yourself if possible. Being able to shop for food is also an important part of staying well and independent, especially as we age, but it is also something that can become too tricky or logistically impossible without extra help.

Our shopping and meal preparation service ensures that the people we care for enjoy the process of planning, buying and cooking regular, healthy meals. Even if the contribution towards these tasks is small it helps our clients to feel empowered and valued.

Shopping services
We understand the importance of a good diet. Regular, balanced meals are essential to maintaining good health. But unfortunately, older people and those with physical or mental difficulties can find looking after themselves in this way a challenge. Food planning and shopping can be a chore or just too difficult – getting to the shops may be tricky, store layouts can be difficult with shelving too high or too low and a lack of adequate rest facilities, and carrying heavy shopping home can also be a problem.

Your shopping service, your way
Our shopping service is designed to suit you, or your family member’s needs. We can accompany you or your friend or relative to the shops, and help do the shopping, or we can work together to create a shopping list, do the shopping either online or at the store and finally help unpack it.

Accompanying you to the shops
We can accompany you or your friend or relative to the shops. Afterwards we help bring the shopping home and unpack it. This service is ideal for more mobile people who just need extra assistance with getting to and from the shops. We can arrange one-to-one or group shopping trips.

Home delivery shopping
We do the shopping and then bring it to your or your loved one’s home. We can also help to unpack and put the groceries away. This service is suitable for those who are housebound and unable to do their own shopping.

Online shopping
We do the shopping online at the store of your choice and arrange a delivery time. We can then organise to be there when it arrives and help to unpack it. This service is suitable for those who are housebound and unable to do their own shopping.

With all these options we can work together to create a shopping list based on heathy meals and your or your loved one’s preferences. Because we allocate one carer to each client they get to know what their client likes and can help to ensure their cupboards are filled with things they like to eat by prompting them when supplies are running low.

Everyone benefits from meeting other people and taking part in social activities

Not only do shared activities and positive relationships contribute to our wellbeing but they also improve our brain health too. According to the Global Council on Brain Health’s 2017 report, “older people who are more socially engaged and have larger social networks tend to have a higher level of cognitive function”.



Life events, such as bereavement, ill health, lack of mobility and confidence, and retirement can all contribute to reduced social networks, making it more difficult to stay active socially. Our social activity support service is tailored to our clients’ individual needs and we can assist with overcoming many of the challenges older people face with socialising.

Here we take a closer look at why social activities are so beneficial and how Caremark can help you or your loved one meet friends, try something new and reap the rewards.

Why are social activities so important?
We know that loneliness and social isolation can increase health risks in older people and has been associated with health issues such as depression, sleep problems, hypertension, stress and mental health problems. (Read more about this here) .

According to Age UK, nearly a million older people in the UK go for more than a month without speaking to anyone. It's normal for social networks to get smaller as we get older and even just thinking about making new friends or socialising more can be overwhelming. And that’s where Caremark can help.

The benefits of taking up a social activity
Social activities can help you or your loved one in so many ways, from helping to maintain social connections and reducing feelings of loneliness to introducing new hobbies or skills or revisiting old ones. Socialising has also been shown to help us stay mentally sharp in old age.

Although everyone has unique needs, and physical abilities may differ greatly, we find that everyone benefits from occasional (and preferably regular) socialising. A social event can be something to look forward to, enjoy at the time and then look back on and reflect on.

If you or your loved one is recovering from an illness, getting out and about could speed up the recovery process and meeting new and familiar faces also has the simple positive impact of making one feel generally happier. If you spend a lot of time at home, joining a local club or participating in an activity provides a whole new experience, adding another perspective to your life.

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