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CareChooser

London, London

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‘19 Certificate of Excellence, 2019

About

CareChooser provides trusted, quality care. We have a strong trusting culture at all level, this truly is the secret to great care. We trust our carers, celebrate them and pay them 50-75% more than the average. We expect our clients to join us in this trusting culture.

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Reviews (2)

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5/5

2 customer reviews

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30 March 2019

I'd highly recommend CareChooser to anyone looking for care for their parents. Friendly staff, quick and responsive. Very good.

Reviewed on Facebook

29 March 2019

Brilliant stories and facts. They keep me going with all the people in my life who are now becoming elderly and developing vascular dementia.

Reviewed on Facebook

Q&As

We love our trusting culture and we love it when we see this culture between us, our carers and our clients and then when a wonderful long lasting relationship is formed. It's what makes for great care. We've seen clients who don't trust our carers, the care rarely lasts long and is seldom successful. We realise however that this may not be for everyone. We have all the advantages of an online company but we also love meeting new clients and meeting new carers face to face. We love recording our video care guide and going live on Facebook and we love the effectiveness of our short, sharp and efficient online reporting.

Our Founder, Christopher's Grandad needed care at home for 2 years. The care that he received was of poor quality. Rushed visits and a different carer each day, often 7 different carers across 7 days. A lack of consistency and quality and the reports were written in a scruffy folder which we rarely had access to. Christopher joined an agency and provided care before starting CareChooser. He was given no choice on clients, schedules and also wasn't trusted which left him feeling demotivated and demoralised. Oh and half the time was spent recording the visit leaving only a half of the time to care. We provide a better experience for our carers; better pay, flexibility, choice, simple effective reporting and trust.

We started CareChooser to do better. To provide better care. More consistent care, we'll match you to 1 or 2 (if necessary) consistent carers in your area. Our carers are warm and caring (it's part of our vision that everyone is warm and caring).

We've experienced poor care and know what it looks like. We are creating a different experience for our carers and our clients, a trusting culture, lasting relationships and face to face meetings. The care also starts with a trial to ensure you get the right carer with a guarantee that you can cancel any time during this period or change to a different local carer.

Services

We provide care through the night. Flexible timings to suit you and your loved one.

We provide care during the day. Our carers can provide a range of support from housekeeping, companionship cooking, shopping, personal care, dressing, getting ready for the day or for bed. Support with mobility, medication prompting, support with activities and hobbies or going out.

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