Capital Cars Reading
Calcot, West Berkshire
(86)
Calcot, West Berkshire
(86)
86 customer reviews
Nadeem Abbas
Worst experience with Capital Cars.
Yesterday I booked 2 taxies 1 from this Capital Cars and other one from the Ace Cars. Both 25£ as we agreed over the phone
. I clearly told both of them that I have luggage thats why I need XL both of them agreed. When the Capital Cars driver (Niamat) arrived and told me that he is sick so please load your luggage to my car i agreed and start loading. When I was done with loading few luggage back side of the car I told him to go with my wife and 3kids and drop them to the location I will come with other taxi and i have few more luggages then he told me better do one thing wait for me I will come and take your luggage I told him that i have an other taxi which is on way already I will wait for him. He said okay you can do one thing put more luggages instead of your kids and come with the kids in other taxi and send your wife with me it will be easy for you and save you money as I know you are worried about charges. I agreed and put few more plastic bags on the passenger seat in front and beside my wife also. Then he start making videos which I was surprised then i asked him why are you making video he said my company as asking me to send them then he start calling and the lady which i forgot the name start shouting at me why you put the luggages on the seats you have to pay now 55£. I told her that i have an other taxi just your driver suggest me to do this if you don’t want i can remove then she agreed. My other taxi arrived which is from Ace Cars and driver name Muhammad which was really polite and helpful he load luggages by his own and he ask me not to touch as i have kids with me he will do it then he put everything inside his car and was happy traveling with me.
Come to the Capital Cars again when this guy (Niamat) arrived he told me that his company (Capital Cars) ask him to charge them 30£ because he load the luggages. Finally I paid him 30£ and say goodby to Capital Cars.
I am new here, just shifted from Dubai and they surprised me with this game.
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Maurice Ball
Ordered a cab from A&E in Reading as I had my 8 day old baby. Got a call from the driver asking me to walk to him which was an 8 min walk as he claimed he couldn’t come to the hospital himself as apparently he wasn’t allowed. I explained that I had a 8 day old baby and was quite cold at 2.30 in the morning to be walking around looking for him. The driver ended up driving of without any regard. So asked the hospital to call me a cab. This other cab arrived exactly where we was waiting only for me to realise it was from the same company. So seems different drivers have different policies as they see fit. Very unprofessional as I don’t expect to play the lottery on what kind of driver I get from capital Cars. Will not ever use this service again be it it Reading or London. Total disgrace. More...
Jasmine Wyatt
Easy online booking for a future date .Now I have downloaded their app its more easy and quick.Good service:)
Reviewed on Google Maps
Karen Grantham
Very fast arrival despite peak hours and driver was a legend. So so so indescribably nice and polite.
Reviewed on Google Maps
Tomasz Karolak
Cab was clean and smelling fresh. First time I have used these guys and will be sure to again. Since I have now downloaded the app too.
Reviewed on Google Maps
Pramila Rai
Great experience, from booking to pick up and the journey itself. Driver was on time and polite.
Reviewed on Google Maps
SUSAN CARR
Absolutely brilliant service, and excellent prices. You can even pay with your phone in the taxi itself! I won't be using any other service after today.
Reviewed on Google Maps
George Adamson
Punctual, friendly and professional service. Highly recommended
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James Grant
Great service all round!
Reviewed on Google Maps
Annette Degras
Booked a return journey to Gatwick Airport from Reading, service both ways was perfect, on time, efficient and friendly
Reviewed on Google Maps
Lauren Brown
Outstanding service. Nice cars and Driver was super friendly which made our journey more pleasant.
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Andrew Denton
On time, great service,lovely polite drivers.Iv used them for years and they just get better and better. Well done Capital cars.
Reviewed on Google Maps
Amy White
Always on time , clean cars, friendly drivers and app is the best I’ve seen very easy to make bookings .
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Smriti Jha
I was let down by our regular company.We were worried we might miss our flight.Thank you for sending taxi within 10 min and also the cars are nice and comfortable . Will use you guys for our upcoming journeys. More...
Reviewed on Google Maps
Danny Chan
One of the best taxi company to use in Reading area.Great service,Thank you.
Reviewed on Google Maps
David Walter
This company was recommended by my friend as I am new to the area. Driver was prompt called us when he arrived, journey was stress free, Driver was well dressed.Thank you so much, will use again.
Reviewed on Google Maps
soomy Saleem
Amazing company been using them loyally for about 2-3 years I think, wonderful reception staff never lie to me about the time especially the lady. The drivers are really professional and nice too. I will keep on using them More...
Reviewed on Google Maps
Mathew Carrinton
I was worried about booking taxis having bad experiences in the past.Driver was there waiting by the arrivals holding pla card with my name written on it ,car was immaculate as well as the driver. He helped us to load all our bags in and out of the car. We just booked them to take us back to the airport and will use them again in future .Very impressed with the service . More...
Reviewed on Google Maps
Isabella Smith
Thank you for the great service last night.The driver was very helpful and was on time.
Reviewed on Google Maps
Lee Yin Park
Fantastic service, Very professional drivers ,always on time .Highly recommend .
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dwayne rogers
Great company been using them for about 6 months now cars are always clean, drivers are friendly cars are always on time the call centre staff are always very helpful if you are looking for a reliable taxi service please give these guys a go.
Reviewed on Google Maps
sarah williams
GREAT , FAST , EFFICIENT AND VERY PROFESSIONAL SERVICE. BEST CAR SERVICE IN READING.WILL DEFINITELY USE THEM AGAIN.
Reviewed on Google Maps
EMMA JHONS
Excellent service ,well dressed driver,nice car, thank you for the great service
Reviewed on Google Maps
Jack cornwell
Late last night myself and a friend had booked a taxi from Richfield avenue. We were very impressed with the text message service you provided, tracking link and the notification when the car was outside. Brilliant customer service, will recommend you guys to frens and family.Thank you More...
Reviewed on Google Maps
John Brailsford
I was let down by my regular company when I had to attain a meeting as I was in a rush.Thank you so much as you helped me attain my meeting on time, will use this company now onward. very reliable , good customer service ,nice and clean car. More...
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BRIAN WATTS
FANTASTIC SERVICE !!!!My daughter got married last weekend we used Capital Cars for her wedding car and majority of the guests also used Capital Cars. The cars was pristein the cars came with ribbons the drivers was great all in all very very happy with the service we received.Would not hesitate to use this company again. Many thanks to the operator who booked the cars everything was spot on.Many thanks Capital Cars !! More...
Reviewed on Google Maps
SALLY WHITE
GREAT SERVICE!!!!!!Over the last couple of weeks i have organising my best friends wedding in the end we used this company for the wedding cars (Beautiful cars) and another 20 cars to help transport friends and family from hotels to venue. All cars arrived on time and the cars was spotless also the drivers was all wearing shirt and tie.Great company would not hesitate to use them again.Thankyou again !!! More...
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rachel squires
Great Company I cannot recommend this company enough i have used this company for the past four months every day too and from work. They have always turned up on time (if they was running a little late they would call you in advance to let you know ) the cars are always clean,telephone staff are very polite cars are clean and well presented.I cannot complain about hte service i have continued to receive from this company!!!!!!! More...
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Sonya Byrne
I recently used Capital Cars for a Drop Off & Collection from Caversham to Heathrow Airport. We are a family of 4 and have 2 small children and their service was brilliant, prompt, friendly and efficient. They even looked after our car seats for us and bought them back for pick up (Not all local cab companies offer this).The price was also very reasonable - a return fare of £130 - so much more convenient that paying for parking/waiting for transfer bus. Would highly recommend and will definitely use again. More...
Reviewed on Google Maps
Rob Goodenough
Phoned up yesterday afternoon to pre-book a taxi to take me from a wedding reception at The Great House, Sonning to Reading train station at half eleven so I could make the last train home to Newbury. Person taking the booking was very friendly and answered any queries I had e.g price, notifications etc. Got a text at around 11.20 to say driver was en route and could track where he was. Arrived on time and got where I needed to get to well in time for the train at a very reasonable set price. I think the driver's name was Abid. He was very friendly and we chatted for a fair part of the short journey. If ever in Reading and need a taxi again, I would definitely use this firm again More...
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Andy Giordmaine
Contracted Capital Cars for my commute to work for 10 months and found them to be reliable, good value, with a fleet of high end cars and friendly and courteous drivers.
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Andrew Gibbard
Fantastic service this morning driver was very friendly and on time will definitely recommend to my friends
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Katharine Longton
Fantastic taxi service from our hotel in Reading to Royal Ascot on Saturday 22 June. Car arrived very promptly and was immaculate inside and out. The driver was very friendly and informative. Would not hesitate to book again when in the area. More...
Reviewed on Google Maps
Muhammad Usman
Excellent service always on time and with nice cars
Reviewed on Facebook
jack wilshere
Great taxi service, drivers are very professional and the cars are always very clean. By far the best company ive used in reading and will continue to use them.
Reviewed on Google Maps
DAVID COLLIER
Brilliant service. Always on time. The vehicles are always clean and the drivers are very professional. I have been using Capital Cars for 3 years now for my personal and business trips. Highly recommend.
Reviewed on Google Maps
Sebastian Herman
Outstanding fleet of cars, exceptional service both from the driver and the control room. Booked last week and not only did the driver turn up in 5 mins I got picked up in a Mercedes which was very clean inside and out.
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Ant Holland
Great thanks
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Morris Shabir
Nice clean office in a nice clean Regus building at Green Park. Kelly is the best she is sweet and very helpful.
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Michael Gardener
Always found them to have reasonable prices and reliable. I have used them serveral times now. Will continue to use them.
Reviewed on Google Maps
Naimat Ullah
brilliant taxi service... highly recommend... reasonable fare and very professional drivers.
Reviewed on Facebook
Mark Beasley
THANKYOU I used this taxi service a few times every week. They are very punctual drivers are friendly .My mother feels very comfortable with the drivers which is a massive plus for me as she don't like fast driving. The drivers are very helpful. Thank you for your services More...
Reviewed on Google Maps
sherlin steve
Used these guys for airport pickup , turned up in time very polite and professional driver , would recommend and use next time
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Muhammad Naseer
Always send nice and clean Cars and on time never let me down.
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M ibrar
Just recently came from India to Reading (UK) used this taxi service from airport and since then using every day to my university and local journeys , very nice cars and excellent drivers.
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mike anderson
Great taxi service used them a few times over the last few months was always on time, the prices are are fair, drivers are always friendly not always talkative but friendly . I have used them for airport journeys and journeys just around the area all in all i can honestly say im happy with the service i have received.Many Thanks Capital Cars More...
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Luke Bacon
Great customer service 5/5
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Julie Patterson
Great company !!! Always on time and cars are always clean. Will continue to use Thanks capital cars .
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Robert James
Used various company's in reading recently using Capital cars what a pleasure cars are always clean,drivers are always polite and the fares are very reasonable thank you Capital cars
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kay andrew
Had my job interview and i missed my bus on the last minute , rang this taxi company and told them the situation they sent the driver in no time as promised and he made it in time. Capital cars "Yes" you are reliable. More...
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