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bouden coach travel

Birmingham, west midlands

(43)

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Get a free quote from this professional

About

Minibus and coach hire company based in the midlands and supply vehicles for the whole of the uk

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Reviews (43)

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5/5

43 customer reviews

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23 May 2019

Friendly, competent staff who are quick to respond to and amend booking queries and requests. A joy to work with!

Reviewed on Google Maps

16 May 2019

This company works on good old fashioned service Our trip got off to a small hiccup They let us know 2 hours before there was an issue and had found replacement. Due to bad weather and the worst traffic jams ever in London the driver was running later that expected They did everything they possibly could but we had pick ups and with heavy rain we decided that we might be better making our own way to the venueThey could not apologise enough and gave a full refund straight awayI would definitely use this company again they where as helpful as I could ever wish, working under the worse possible conditions anyone could have imagined Thank you for all you tried todo you show what real customer service is all about when the chips are downYours with great respect Sebastian More...

Reviewed on Google Maps

9 May 2019

Really great Coach Company! The Coaches are clean and modern and drivers are lovely!

Reviewed on Google Maps

9 May 2019

We booked a luxury 7 seat MPV to Manchester and the service from Bouden Coach Travel was faultless. The driver was on time and the MPV was luxurious! We will be using their service again. More...

Reviewed on Google Maps

9 May 2019

Fantastic service and team, pleasure to work with. Will always use Bouden coaches before others.

Reviewed on Google Maps

10 April 2019

Absolutely amazing service. Great communication, lots of reassurance, professional drivers and an excellent selection of vehicles. We had a 24 seater to the grand national but were upgraded! More...

30 January 2019

Excellent service from start to finesh. Not a bad word to say. Timing, driver, coach, service, price everything was spot on.

Reviewed on Google Maps

30 January 2019

First class service from booking to pick up to drop off. Will be definitely use this company for our next family holiday in 2020. An early start 5am and the coach turned up promptly. Safe drive all the way to the airport. Got a call from the driver as we picked up luggage off the belts saying he had arrived. From the staff in the office, to the drivers, one very professional outfit.Excellent service. More...

Reviewed on Google Maps

30 January 2019

Very helpful in booking process - quick responses and able to help out with a journey at quite late notice. Good service with the actual journeys - 20 minutes late picking up due to bad traffic but kept in contact during this time. On time for return journey. Very nice comfortable coaches. Would recommend to anyone. More...

Reviewed on Google Maps

1 November 2018

Booked these guys for my birthday outing in Brighton. They were the most resonable priced of all the companies we tried, as well as having the politest and most efficient admin staff. The minibus was immaculate and arrived on time for both our journey there and our return journey. The drivers were polite and didn’t hesitate to stop off at services along the way. Will definitely us again thank you for making our trip a great one. More...

Reviewed on Google Maps

2 October 2018

What an amazing team. They were able to change pick up and drop off the day before for a very small fee. The prices were really good and the cheapest I could find. I would recommend Bouden Coach Travel to anyone looking for a good reliable team. Thank you guys for helping us get our children and parents to Wickstead Park. More...

Reviewed on Google Maps

19 September 2018

First time using private transfer to Birmingham Airport service was excellent. From booking the travel date to pick up and drop off everything went really smoothly. Driver was punctual,well presented and very knowledgeable in relation to the traffic situation on route. Will definite,y use again and recommend to any of our friends looking for similar types of transport! More...

2 July 2018

Used for transfer to and from Birmingham Airport. Very happy with the service. Drivers were polite, helpful and on time. Highly recommended.

Reviewed on Google Maps

14 June 2018

I just wanted to say thank you for the amazing service we were given at the weekend from Boudens.

Our coach was booked from Barrow upon Soar to take us to Liverpool for a friends 50th birthday celebrations.

The coach arrived on time, the drive was great and we had a brilliant journey.

I had to call the out of hours on Sunday as I wanted to change the pick up address. I was told to send an email so that it could be forwarded to the driver.

Again the coach arrived at the new pick up point on time and the driver was chatty, friendly and looked after us on our return journey.

I will have no hesitation in using Boudens again in the future and will certainly be recommending the Company.
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Reviewed on Google Maps

13 June 2018

Very pleased with the minibus hire, the driver was on time and very accommodating, whether that be for unscheduled stops or for a slight change in pick-up/drop-off. The minibus was clean and spacious. Great value for money and would definitely consider using again. Thank you. More...

Reviewed on Google Maps

4 June 2018

Excellent service ! Beautiful and clean minibus with excellent air conditioning and comfortable leather seats for 8 of us to our trip to the belfry! The driver was on time and was already waiting for us for our return home which was great service. Not only this but the quotation was an excellent price and beat other competitors quotes by a long way. Communications are quick and responsive and booking is really simple and easy to do online.
I had never used bouden before however I certainly will do again. All guests to the event we were going to complemented the service of travel we received.

Will use and recommend again
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Reviewed on Google Maps

16 May 2018

Booking was easy, I received the drivers information 12 hours before departure, coach arrived on time. I would definitely recommend and use again!

Reviewed on Google Maps

14 May 2018

I needed to move 10 people around the South UK on 3 separate days on our vacation in the U.K. I had no idea where to book. I was fortunate that Bouden showed up early in a Google search. I booked 3 trips over 3 days.

2 x 10 to 16 seater trips.
1 x transfer to Heathrow 1 person (one had to get back for work!)

Booking online was easy
Email follow up was prompt
Easy change of pick up details 2 weeks out(extra stop)
Team called me in the US to finalize payment details
Driver information was emailed about 24 hours prior to pick up
Drivers were prompt and courteous
Coaches had seat belts and USB poweri am a
Vehicles were easily able to accommodate 1 standard airline checked bag and carry on for 10 people
Drivers kept to posted limits and were precise in their driving,

I will be sure to use again
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Reviewed on Google Maps

8 May 2018

Nice fleet clean vehicles professional drivers friendly staff very good company to hire for any event

Reviewed on Google Maps

26 April 2018

Great service from start to finish, the coach was clean, the driver was professional and the in house team were great to deal with. I will definitely use them again in the future. More...

21 March 2018

Vehicle was really clean, on time and the driver was very helpful! Would recommend this service to all my community in Birmingham!!

Reviewed on Google Maps

21 March 2018

I had to deal with a driver called Mehdi his service was outstanding and the process from the start to the end was amazing! I advise everyone to use this company! More...

Reviewed on Google Maps

21 March 2018

Was really good service from the start up to the end. Had to use it for a family event. Highly recommended!

Reviewed on Google Maps

19 March 2018

Would recommend highly, I used them for a school trip to London and I couldn’t fault the service they provided. The coaches we received were great and the drivers were very professional.

Reviewed on Google Maps

19 March 2018

I used this company for my Cheltenham minibus hire last week, driver was great, office staff were great, I cannot fault the service that I received. I will be using them again for my Royal Ascot transport later on this year. More...

Reviewed on Google Maps

2 March 2018

Good service, great coaches and drivers. Would definitely use again.

Reviewed on Google Maps

2 March 2018

Rate this company, professional service from start to finish. Thank you to Clarence our driver, was a great day out

Reviewed on Google Maps

24 January 2018

Friendly staff ,clean and modern coaches and the prices are affordable
Would highly recommend to friends and family

Reviewed on Google Maps

18 October 2017

Excellent service from start to finish. Booking was easy and the booking staff were friendly and answered all of our questions. We upgraded our booking based on the information provided but at no point did they push the upgrade.

The day before travel I was provided with driver details and a contact number.

Our driver was super friendly. Arrived on time joined in some of the general chat during the journey. He was very courteous, asked to divert when the traffic became bad which was appreciated as we were always aware of what was happening.

First time using Bouden Coach Travel and I wouldn't hesitate to use them again in the future.
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Reviewed on Google Maps

17 October 2017

Bouden Coach Travel always provide me with the best vehicles when I book my transport for my corporate events. I always choose either the executive or luxury options and are always more than happy with the service they provide. The drivers turn up on time, the vehicles are always clean and the staff in the office are friendly and are there to help with anything I need. I can't fault Bouden Coach Travel in the slightest and will always use them for my events. More...

Reviewed on Google Maps

11 October 2017

I booked an Executive mini bus for my travel last weekend, i then got a phone call off Sophie one of the girls in the office and she upgraded me to a luxury free of charge, The vehicle was very clean and the fridge was even filled up with water for us!
The driver was on time and called me when he was outside my pick point.
The driver was also dressed very smart and he was very accommodating.
I will defiantly be using Bouden coach travel in the future...
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Reviewed on Google Maps

11 October 2017

I booked an Executive mini bus for my travel last weekend, i then got a phone call off Sophie one of the girls in the office and she upgraded me to a luxury free of charge, The vehicle was very clean and the fridge was even filled up with water for us!
The driver was on time and called me when he was outside my pick point.
The driver was also dressed very smart and he was very accommodating.
I will defiantly be using Bouden coach travel in the future...
More...

Reviewed on Google Maps

9 October 2017

Always a pleasure traveling with Bouden Travel. I book in many tour's and flight transfers for my clients all over the UK and they always deliver a superb service from start to finish. They always answer my emails promptly and they are very easy to deal with. It is very rare to find a company who cares about your needs, the staff are brilliant! Thank you for all your help! More...

Reviewed on Google Maps

9 October 2017

I used this company to transport my guests back from our wedding. They were on time, and my guests said the journey was quick and straight forward. Prior to the booking I made minor amendments to the journey, all of which were happily met by Bouden Travel More...

Reviewed on Google Maps

6 October 2017

I've been using Bouden Coaches for the past 3 years for my corporate clients' transfers. My email requests are answered promptly and collections are always on time. I trust them to do a great job and they do. More...

Reviewed on Google Maps

27 September 2017

Working with Bouden Coaches is a pleasure. You know that your clients will be treated well. Even during challenging situations, the staff has been more than capable to solve the problems. I was able to be in touch with them 24/7… which is pretty hard to find a company like this in these days.
Special thanks to the lovely Sophie, for my multiple phone calls even in the middle of the night and also to a patient Adel.
I am and I will suggest Bouden Coaches to my friends and colleagues.
Thanks
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Reviewed on Google Maps

25 August 2017

Great experience with this company, the vehicle I received was perfect and I found the drive very accommodating. I will definitely be using these guys again.

Reviewed on Google Maps

20 July 2017

The service was excellent and the customer service was amazing - Shopie was great she made sure I understood the process well and she called me after the pick up to make sure we are on our way to the event.
The coach driver was a nice guy called Adel and his driving was really smooth and made us all feel safe all the way.
I would recommend you to every one.
5* service :)
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Reviewed on Google Maps

21 March 2017

Amazing service and very professional. The driver (Kamal) took our family of 18 to Stockport on the weekend on one of their Exective coaches. Very comfortable and safe people to travel with. Will definitely recommend to other family members and friends. See you again soon. More...

Reviewed on Google Maps

28 October 2016

First class service and excellent experience from start to finish 5*****

Reviewed on Google Maps

14 October 2016

Great service fro start to finish
Staff very helpful ,drivers friendly and the coaches are very posh and worth the money
Will use again and again
Thanks for your help
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Reviewed on Google Maps

22 August 2016

Very good service .
Driver on time and smart coach very luxury and posh
Price reasonable

4 November 2015

What an excellent service provided from start to finish, my whole journey was pleasant and enjoyable. The staff in the office really looked after me and kept me well informed, the driver was fantastic and helped load and unload all of our luggage. The coach was exquisite well maintained and the leather reclining seats where really comfortable.

I would recommend this company to everyone and will definitely be using again.
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Reviewed on Google Maps

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