Loading...

Please wait ...

Best Western Westley Hotel logo logo
B

Best Western Westley Hotel

Acocks Green, City and Borough of Birmingham

(514)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.
‘19 Certificate of Excellence, 2019

About

THE PERFECT VENUE FOR BUSINESS OR PLEASURE
Enjoying an excellent location only 20 minutes from Birmingham City Centre, 10 minutes from Solihull and minutes walk from the vibrant village of Acocks Green, The Westley Hotel is in the heart of the community.

Show more

Reviews (514)

Leave a review
4.5/5

514 customer reviews

Loading...
26 December 2019

We have just got back after Boxing Day dinner at the Westley Arms hotel. We cannot fault this place. The atmosphere was relaxed and friendly, the food was excellent, but what really makes this place is the staff. From the minute we walked through the door and were welcomed by the smiley Manager at reception, to the bar staff, waitresses and chef, everybody was so lovely. Thank you so much for making our Boxing Day special xxx More...

Reviewed on Facebook

23 December 2019

A party of 18 from my family attended today for a birthday/Christmas meal in the conservatory. We were looked after brilliantly by all of the staff (especially Gemma and James). Great service and lovely food. Thank you! More...

Reviewed on Google Maps

22 December 2019

Had a Christmas party last night it was amazing loved the food and loved the music

Reviewed on Google Maps

20 December 2019

The reception staff were very friendly and accommodating. The room was nice and comfortable.

Reviewed on Google Maps

13 December 2019

Very good to stay and for the food and drinks and very pleasant

Reviewed on Google Maps

13 December 2019

Room is dated but clean and has everything you need. Staff friendly and helpful. Large car park good location. Breakfast is okay food an night in the bar is a bit off putting as bar is click with locals.

Reviewed on Google Maps

8 December 2019

Food and service was excellent x

Reviewed on Facebook

6 December 2019

Pretty nice, and secure parking

Reviewed on Google Maps

29 November 2019

All good. But could do with a touch of tlc and a lick of paint.

Reviewed on Google Maps

27 November 2019

Attention to detail .. friendliness .. good value ..

Reviewed on Google Maps

21 November 2019

Very good conference facility

Reviewed on Google Maps

20 November 2019

Friendly and welcoming staff. I would stay there again.

Reviewed on Google Maps

20 November 2019

Welcomed as soon as we arrived, brilliant . Manageress, first class .

Reviewed on Google Maps

20 November 2019

Stayed over after family wedding at this venue. Wedding organised great, everyone very happy, no problems throughout. Rooms basic but very clean and tidy and a good nights sleep. Breakfast very good. All staff very pleasant and excellent, Bravo!! More...

Reviewed on Google Maps

20 November 2019

The food was good

Reviewed on Google Maps

20 November 2019

Room standard high and quiet for a city location. Good quality breakfast with a good range of choice. Fantastic shower! Ample car parking. All at very reasonable rates. Only drawback was a noisy weeding reception. More...

Reviewed on Google Maps

20 November 2019

It's just a lovely venue to party at.

Reviewed on Google Maps

13 November 2019

On Saturday 9th November after a few months of planning I had my 70th Birthday party at the Westley Hotel, this is the 4th party my husband and I have held there. ||As always we were well looked after during the planning, the hotel have a DJ who they use regularly and they booked him for us, we had a room overnight included in our package - saving us the hassle of packing up at the end of the evening to find a taxi to take us home.||The room is really well laid out and the buffet was exceptionally good. From reception to managers and bar staff we were yet again impressed with the service we received.||Our guests also seemed impressed with the venue, staff and food provided, several of them stayed overnight and it was nice to see them all again at breakfast.||Should we decide to celebrate any more of our landmark birthdays it will very probably be at the Westley Hotel More...

Reviewed on Google Maps

9 November 2019

We as Lions hold our monthly meetings at the hotel. The staff were always welcoming and extremely helpful. We also hold charity events and dinners too. Can not thank the hotel enough for almost they do for us. More...

Reviewed on Facebook

6 November 2019

Great hotel . Warm and cosy. Great room with bar for entertaining. Food at the bar good. Super dance floor and spacious rooms

Reviewed on Google Maps

6 November 2019

Need more bar staff but always friendly

Reviewed on Google Maps

30 October 2019

Always a pleasure when Molly works on the Westley Bar, she is very attentive and friendly throughout the night and always happy to help whenever possible and gives a cracking smile throughout the evening.

Reviewed on Google Maps

27 October 2019

Das Hotel bietet eine gute Ausstattung mit Restaurant und Bar. Es ist gut erreichbar mit dem Auto mit großem Parkplatz. Für Öffi-Fahrer ist aber auch eine Bushaltestelle der Linie 11 direkt vorm Haus. Das Ambiente außen und innen ist typisch old englisch aber gepflegt. Das Bett war angenehm hart und bietet mit verschieden Kopfpolstern für jeden etwas passendes. Das Frühstück ebenfalls typisch Englisch mit Cerealien, Toast, Marmeladen oder gebratener Schinken, Rührei, usw. More...

Reviewed on Google Maps

27 October 2019

Very clean Hotel with most friendly and helpful staff. Great stay

Reviewed on Google Maps

27 October 2019

Nice food...nice pint

Reviewed on Google Maps

27 October 2019

My daughter’s wedding reception was fantastic Christine was marvellous nothing was to much trouble . Everything was done to perfection service food what a brilliant day we would like to thank all the staff they were great especially Luke what a sense of humour and especially Christine who was marvellous from beginning to end thank you

Reviewed on Google Maps

27 October 2019

Very good, sea bass very good.

Reviewed on Google Maps

27 October 2019

Friendly staff, both in reception and the hotel bar. Room was spacious, clean and well equipped. Always good to have tea/coffee and biscuits available. The only downside was the location as we were staying prior to a flight from Birmingham. it took 25 mins by taxi at a cost of £16, not bad but it would so helpful if the hotel operated an airport shuttle service, even at a charge.All in all we would stay here again. More...

Reviewed on Google Maps

27 October 2019

We were surprised to be sleeping in a different building, especially when the weather could have been better. Also my wife is not good with stairs and we ended up being on the top floor 40 steps from the pavement.

Reviewed on Google Maps

27 October 2019

Friendly clean. All staff excellent reception Nancy top lass, bar and restaurant molly and Beth always smiling and helpful and make your stay enjoyable thank you to all the staff would definitely stay again- thank you for making my stay so special! These are the things you remember about staying in a hotel--the wonderful staff. Thank you so much. More...

Reviewed on Google Maps

27 October 2019

I've been going in to the Westley for 2 years I sit at the bar they recently have made changes all good keiron is a perfect host hands on and very welcoming Simon the manager could not be better so good with the customers and staff allona the food and beverage manager is working all honours and making good changes the bar staff are amazing they look after me Lianne Gemma Beth Kirsty Steve is probably the best barman ever I'm fed up of people putting bad reviews it's a great place to go

Reviewed on Google Maps

27 October 2019

Yet another seamless check in by the wonderfull reception staff . Stayed here a few times and Dominika and Nancy are very professional and offer all the facilities available on-site and beyond. Nothing is too much trouble and a credit to the management. ||Room was clean and comfortable although I do suggest an upgrade to the tv's as they are a bit dated.||When I arrived at the bar the staff remembered me from my last visit ! My preferred drink was served and they even offered me my favourite table close to the large tv showing all sports you require. ||The food is becoming a bit monotonous however I believe this will be changing soon . Don't get me wrong the food is delicious but need changing more regularly. Back to Beth and Molly who run the bar,they truly are the most welcoming friendly staff you will find. They don't just look after the residents but also appear to have a great report with the locals. Again management take note you have two great members of staff and I would definitely welcome them to my company!||All in all a great experience and if you are staying in Birmingham,Solihull or NEC definitely worth a visit . Close to all the above and major road links with ample free safe parking.||Look forward to seeing you all again soon. More...

Reviewed on Google Maps

27 October 2019

We have stayed at this hotel on a number of occasions as it offers long stay parking and is only 30minutes away from the airport by taxi all the staff are very nice and helpful and offer great service, good food in both restaurant and bar couldn't ask for a better place to stay

Reviewed on Google Maps

27 October 2019

Okay pub for beer and staff are friendly and helpful

Reviewed on Google Maps

27 October 2019

Really nice hotel. Has that nostalgic feeling of a Hotel a family member once lived. And the smell to go with it. Good people and good food. Def recommend.

Reviewed on Google Maps

27 October 2019

Have been here a few times for private functions, had carvery both times, excellent.

Reviewed on Google Maps

16 October 2019

I had my wedding reception here and it was amazing from the time I got there Friday evening TIL I left on Sunday morning The staff were just fantastic always friendly, helpful And checking we was happy with everything We had a peaky blinders themed wedding and we opted for an afternoon tea instead of a three course meal, I was a little worried there wouldn’t be enough food but I was gob smacked it was all so professionally done everyone was stuffed The staff who served us was just so lovely the evening Buffet blew us away we had opted for hot food as we had already had afternoon tea The quantity of food was enough to feed an army We had chips with bacon, sausages and pulled pork baps and we couldn’t fault any of it. Christine and Simon the wedding organisers were the most amazing friendly people And stayed with us all day making sure it all went smoothly and we was even given a beautiful teapot with doves on as a gift from them I would recommend anyone looking for a function room or wedding reception to go here or even just a meal or a nights stay. A big thank you to all the staff but most of all Christine, Simon and Luke from the bar and restaurant he was just so lovely and helpful but I think he was happy to see us go we had him running around like an headless chicken at breakfast but he worked so hard and always had a smile on his face. More...

Reviewed on Facebook

27 September 2019

Staff were friendly and helpful and gave me directions to chip shop and supermarket.

Reviewed on Google Maps

27 September 2019

Room was brilliant, lighting could do be brighter (eyesight problems), also could do with hand rails by the outside steps to help get in/out of the hotelStaff very friendly and hopeful - first time staying there, will definitely go again!!

Reviewed on Google Maps

27 September 2019

This is a decent hotel which is sadly located in a bad area , what makes this hotel so so special is the Staff .||||From Simon ( Ops Manager ) Andy on front desk . ..Luke and James in the restaurant both of whom are absolutely top draw people and so attentive .||Also Bev on the bar , again nothing was too much trouble for this young lady .||||Take it from me the hotel location is not great , but i believe the staff there are possibly some of the best in the country .||||We stay at many hotels throughout the UK , but no staff have came close to the staff at the Westley . More...

Reviewed on Google Maps

27 September 2019

This hotel is about 6 miles from Birmingham Airport. We only stayed one night as we were travelling north the next day. I cant recommend it enough as it is one of the best value budget hotels I have ever stayed in! Secure car park, friendly staff, very comfortable bed, and one of the tastiest breakfasts I have ever had served to me at the table. It is excellent!....and it has a bar!!! More...

Reviewed on Google Maps

27 September 2019

Lovely place, good food and great staff. Slightly dated decor but that is part of its charm. Would think air con would be a must in a warm summer.

Reviewed on Google Maps

24 September 2019

Couldn't ask for any more. Service and staff were brilliant.

Reviewed on Google Maps

14 September 2019

Wonderful place. Lovely food. Excellent staff.

Reviewed on Google Maps

14 September 2019

This was a last minute booking for business. Great staff , good hotel , wonderful parking spaces at the rear. Wifi I couldn't fault it never dropped once. Room service a little slow but not a problem for me. Check in and Check out very swift. More...

Reviewed on Google Maps

7 September 2019

Stayed two nights at this hotel for a funeral as a solo guest. The staff were wonderful and really helped to make my stay as pleasant as possible, eliminating any gripes I might have over small matters. The shower was excellent.

Reviewed on Google Maps

31 August 2019

This is a decent hotel which is sadly located in a bad area , what makes this hotel so so special is the Staff .||||From Simon ( Ops Manager ) Andy on front desk . ..Luke and James in the restaurant both of whom are absolutely top draw …Read more on TripAdvisor More...

Reviewed on Google Maps

28 August 2019

Great stay from start to finish. Check in was informative, easy and friendly. I arrived back in the evening for some food and a couple of drinks - dinner was served quickly and of excellent quality and the drinks selection was broad and …Read more on TripAdvisor

Reviewed on Google Maps

27 August 2019

Nice room, and a great location for events at Route 44 just down the road..

Reviewed on Google Maps

27 August 2019

I like this hotel. The staff are friendly, especially the lady (Kathy?) in the mornings for breakfast. The hotel is a little dated but meets my expectations. It actually reminds me of vising my grandparents place a kid!Very handy for when i visit clients in the Sparkbrook/Sparkhill area rather than staying in the centre and fighting traffic in the morning.Ive probably spent 20 or more nights here in the last 12 months and keep coming back. More...

Reviewed on Google Maps

Twitter