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Avant Homecare

London

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‘20 Certificate of Excellence, 2020

About

At Avant we find out exactly what makes our customers tick, a truly different caring approach. Every person is unique and will have their own unique needs. Our mission is to provide care and support services to enable people to remain living in their own homes as long as they wish to.

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Reviews (56)

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5/5

56 customer reviews

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20 November 2019

Working with a great team makes each day special. We believe working together we make a difference in all our customers' daily life.

Reviewed on Google Maps

28 January 2019

Working at Avant is a pleasure and a rewarding experience. Helping people to live independently and happily in their own homes is the reason I believe all our employees come to work every day. Our team of staff are caring and compassionate individuals who uphold the values at Avant -Aspirational , virtue, accountable, nurturing and trustworthy. Together, we recognise how important the service we deliver needs to be outstanding and we all continue to find ways to improve the service. More...

Reviewed on Google Maps

28 January 2019

company is very good, all staff is friendly, understandable, hardworking and helpful. I enjoy to work with my colleagues.

Reviewed on Google Maps

28 January 2019

Amazing serviceStaff are very helpful and friendly.Professional service

Reviewed on Google Maps

28 January 2019

We receive excellent communication from the office staff. They are very reliable, caring and trustworthy.

Reviewed on Google Maps

28 January 2019

I have been using Avant Healthcare for just over a year to care for my great Aunt. We were recommended Avant by a friend after a bad experience we had with another care company. I really can not fault Avant. They are professional, polite, punctual & caring - we really couldn't wish for a better team looking after our Aunt. 5 STAR!! ***** More...

Reviewed on Google Maps

28 January 2019

Good staff

Reviewed on Google Maps

28 January 2019

Its a pleasure to have such care workers coming up and taking care whole day...keep the good work!

Reviewed on Google Maps

28 January 2019

Great service!!!

Reviewed on Google Maps

28 January 2019

Excellent service , we are very happy with avant healthcare

Reviewed on Google Maps

28 January 2019

Very efficient and professional service. The company has helped several people and continues to do so on a daily basis. They do so with a smile on their face, such a warm feeling.

Reviewed on Google Maps

28 January 2019

Great service

Reviewed on Google Maps

28 January 2019

Very pleased with the service and great staff always helpful, friendly and go beyond duty of care. Would highly recommend.

Reviewed on Google Maps

28 January 2019

great service, very good!

Reviewed on Google Maps

28 January 2019

Professionals, committed, passionate and hard working staff. Best of Luck

Reviewed on Google Maps

28 January 2019

Excellent services provided with lovely staff

Reviewed on Google Maps

28 January 2019

I highly recommend Avant for its high standard service as they provide a great customer service and show great care for their staff.

Reviewed on Google Maps

28 January 2019

Fantastic company

Reviewed on Google Maps

28 January 2019

I joined Avant in March of 2018 after working in the retail industry for a FTSE 100 business for over 16 years. So coming to the health care sector was such a transformation. I have now been in role for about 9months and thoroughly enjoyed this Journey. It's a very fast paced environment where you are encouraged to develop and think creatively. Continous personal developed is encouraged and promoted. The team are caring and my Peak moments are when our customers and care workers acknowledge the difference we have made in their lives and the impact our work or serice has had.I look forward to working with the team for many more years. VioletHR Manager More...

Reviewed on Google Maps

28 January 2019

Very good service and good management.

Reviewed on Google Maps

28 January 2019

The people who work at Avantare friendly and will help any member of staff who needs it. There are great opportunities to advance within the company. Lots of free training coursesto improve your skills and gain qualifications.I have worked there for 8 years and as in any company there are good days and bad days. Enjoy the good, work through the bad. Loosing customers is the nature of this industry but knowing you helped some live safely and happy in there own home is the reward. More...

Reviewed on Google Maps

28 January 2019

I like this agency because the employees are very good. they are friendly and understandable,they all are hard working to provide a good service for their clients. my father was also one of the client of this agency they always tried their best to provide good service for him which my parents always do appreciate and respect for their hard working.Thank you so much More...

Reviewed on Google Maps

28 January 2019

Great work environment and friendly Team.Keep up the good work

Reviewed on Google Maps

28 January 2019

I joined this agency in May 2018 and continue to work in it. One of the most evident positives of Avant is their solidarity in ensuring clientele are happy and provided with the best services we can offer. There are constant team meetings and email reminders of how best to look after service users and carers, there is always openness in our dealings and managers are easily accessible for any queries or clarifications. All the carers strive always to provide the best care with effortless positivity and enthusiasm. Nothing is ever too much for any one of us and we work with togetherness with respect for each management, for each other and for their clients. Well Done Avant and now with a GOOD rating from CQC we are ready to forge on - with expertise, effectiveness, respect and enthusiasm. And happiness. More...

Reviewed on Google Maps

28 January 2019

Great leadership style , I do feel valued .... Avant is one of the best health care agencies , their care workers are always doing their best to satisfy customer's needs and exceed their expectation.

Reviewed on Google Maps

28 January 2019

I started working at Avant from the age of 16 and continue to do so. Avant has been my first job ever, and has indeed been the best choice towards my early years of employment. Working for the agency has given me the opportunity to enhance my knowledge and skills , wether this being communcation or confidence skills. The key skill required for this job is effective communication skills and ofcourse confidence. You need to be able to knock on customers door in a confident manner in order to provide excellent standard of care. Avant provides a high standard of care for both their customers and employees, making sure everyones needs are met. Overall, I have enjoyed my time at avant and can certainly say that they are the best care agency. More...

Reviewed on Google Maps

28 January 2019

I can recommend Avant as a professional and high standard company.Strong team work.Always polite and kid to the customer .

Reviewed on Google Maps

28 January 2019

I worked for Avant for 6 years now and I really enjoyed working there I started of as a care worker and worked my way up and gained skills that I didn’t have before. I am an FBM now and manage two areas, People are very friendly and helpful if you are struggling with anything there is always someone you can talk to who will help you out and I work with a great team. More...

Reviewed on Google Maps

28 January 2019

I recommend this company. Very professional customer service and they are very kind and helpful.

Reviewed on Google Maps

28 January 2019

Excellent service provided by team. They are very helpful and kind.

Reviewed on Google Maps

28 January 2019

Brilliant service, Komal Birdi a notable worker who helps my mother on a daily basis. Extremely helpful and an angel from earth

Reviewed on Google Maps

28 January 2019

Hardworking and friendly staff,great company keep it up welldone

Reviewed on Google Maps

28 January 2019

I love working at Avant, a great environment to be with friendly staff always smiling and pleasant

Reviewed on Google Maps

28 January 2019

Great carers with good experience and skills and also very compassion staff.

Reviewed on Google Maps

28 January 2019

Having recently joined the Avant group of carers, I find this company really very precise. The training was excellent and I have noticed that all the carers genuinely care for the clients, sometimes going beyond duty of care to keep the clients comfortable, clean, fed and happy. I am impressed with the work done by the carers in my area (TW5) as well as their keenness in doing the job well and right. Well done Heston and together we will continue to give the best care. More...

Reviewed on Google Maps

28 January 2019

Avant is one of the best care agencies - excellent service ❤️

Reviewed on Google Maps

28 January 2019

High qualified workers and friendly , great team of management always happy to help , thank you.

Reviewed on Google Maps

28 January 2019

Excellent, I was very happy with the service provided. The carer that looked after my grandmother was kind, helpful and dedicated.

Reviewed on Google Maps

28 January 2019

Avant got a good quality of service and very experience carers.

Reviewed on Google Maps

12 January 2019

Legjobb hely ahol valaha dolgoztam! Nagyszeru kollegak professzionalis tudassal es folyamatos oktatasban reszesulunk hogy a legjobb szinvonalu szolgaltatas nyujtsuk klienseink fele!

Reviewed on Facebook

12 January 2019

Very nice company to work with. My managers are amazing and supporting us to give high quality of service

Reviewed on Facebook

9 January 2019

Very nice company to work for

Reviewed on Facebook

8 January 2019

friendly care staff , always willing to go that extra mile for their customers.

Reviewed on Facebook

8 January 2019

Lovely Company ! Would recommend to everyone !

Reviewed on Facebook

8 January 2019

Would recommend this efficient and helpful company.

Reviewed on Facebook

28 September 2018

The provided health carers are lovely. They will make yours days different just for good way.Management is always happy to help. If the health carer is late they always calling to inform the clients. They do good job. BELLA More...

Reviewed on Google Maps

28 September 2018

In my 4 years as working as a carer for Avant services, I have learnt through my management team,regular updates and courses which give me more practical knowledge. The staff all work as a team. My field managers and most of colleagues are friendly and supportive in my role as a carer.And any issues or problems I have are resolved promptly. Together with the service manager, I can adjust the rotas and working hours to run smooth and effectively . There are plenty opportunities to grow in this company! I would recommend Avant to those wishing to use this care service. More...

Reviewed on Google Maps

28 September 2018

Best place to work! High qualified care workers and lovely office staffs!!!!

Reviewed on Google Maps

28 September 2018

Our family are very grateful to our Avant caregivers. We had used other agencies before and had been disappointed with the quality of service. However, Avant have provided us with excellent carers who are trustworthy, conscientious and reliable. More...

Reviewed on Google Maps

28 September 2018

I want to thank this company for sending me incredibly hardworking carers who put passion into what they do. The office staff are highly professional and I can always rely on them.

Reviewed on Google Maps

Q&As

We love providing care which is not one size fits all, it is built around the needs of our customers.

Sally started her first business in 1996 as a franchisee and quickly built up a highly successful multi-site operation covering nine territories. Sally sold her £12m turnover business to one of the UK’s top five home care companies in 2010 and then began work on her new venture, Avant.

Sally sold her business to one of the UK’s top five home care companies in 2010 and then began work on her new venture ably supported by Deepa Dungar, Operations Manager and a shareholder in the new operation. Deepa has worked with Sally for over eight years, playing a significant part in the success of the previous business with her inspirational energy and drive to achieve and deliver quality care and support services.

Our aim at Avant is to help people live better lives. We achieve this by applying five core values to every aspect of the business:

Aspirational = to give outstanding quality of care to every single person.
Virtue = to have moral excellence.
Accountability = to be responsible and learn from our mistakes.
Nurturing = to be always caring and compassionate.
Trustworthy = to be totally open and honest.

Services

We put our customers first every time and their safety is paramount to us. We will protect all our customers from harm by making sure all our care and support workers are fully trained and recognise any signs of abuse. Our services are flexible and respond to your changing priorities and needs. We help you to stay in control of your own care as far as you are able. That’s why we always listen carefully to what you tell us about how you want to receive your care and support.

Live-in care involves a Care and Support Worker living in the customer's home, and is the perfect solution for those individuals who prefer to stay at home rather than relocate to a care home.

Our companionship services are designed to enable our customers to carry on their social life and give them companionship.

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