EC1V, London
From visionary tech solutions to unparalleled marketing strategies, Afinit Global stands as your enduring partner in digital excellence. We’re not just about launching campaigns, we dive into a partnership where your growth knows no boundaries, and every digital footprint becomes a milestone.
122 customer reviews
Watchspot UK
Excellent service from start to finish, especially from Patricia in customer services who was superb
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Steven Hayes
Affordable solution for a virtual office - everything has been good so far.
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William Adams
The customer service team have gone above and beyond today, thank you it is highly appreciated.
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leslie bocanegra
Very good service John R answer very rapidly to my enquire I fully recommended
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Denise Teixeira
Patrícia helped my company Tugaliciouz Events with a query I had and was very helpful! I recommend the service! 5*
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Abdul Qadeer Bilal (AQ)
I recently registered my LTD company with Capital Office UK, and I am beyond pleased with their services. They provided a registered UK address, a free . co.uk domain, and even forwarded my bank credit card to my local address in Pakistan, all at a reasonable cost. The efficiency, transparency, and thoughtful customer care exceeded my expectations. Highly recommended! More...
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Mini Developer
Thanks JOHN R. for helping me
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Carol Hutchinson
The service that I received from Capital Office today was great. The phone was answered quickly (which I didnt expect). I told John R my situation. He gave me a few options that I had not thought of and resolved my problem in less than 5 minutes. Thank you for making that so painless. More...
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Rebecca Pillinger
Good reliable and reasonably priced service. Customer service is good, found John R particularly helpful
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Kalman Horvath
John R. was very polite and helpful when I called the customer service, thanks. Overall I like this service from Capital Office.
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Kunle Odumosu
Get my mails forwarded in a timely manner. You can get actual a human being on the phone. Service is very professional.
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Jigs
John helped me today with the password reset and was very pleasant talking to him. Fast and efficient. Would recommend service. Thank you
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Ingrid Chavez
Amazing service. I been working with them for q long time. Thanks to Jhon R to help me today with my request.
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Saurabh Navande
Great experience with Capital Office. John R assisted me really well and provided great support. Best wishes, Saurabh.
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bako usu
thanks you these guys where great help thanks to JOHN R. fro supporting me
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André Salvador
Good service, never had any issues. Had to call in relation my mail, John was very helpful and dealt with everything.
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Kishan Visram
Thanks for helping me JOHN R, charton
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S Franklin
Spoke with Bonnie she was great at solving my needs and know exactly what package I required. She even pointed out the discount code that I had missed on the website.
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Katherine Barrow
I am very pleased with the customer service experience that I had when calling Capital Office. I spoke to a representative called John R; John was extremely kind, helpful and patient, and went above and beyond to help with my queries and to explain further details that I needed clarification on. I appreciate all the help and guidance that I received massively! More...
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Sid M
Extremely pleased with John. R. He was very helpful and friendly. Answered my query really well.
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Mercy Darlington
With the likes of Charton I will recommend the world. Very understanding, considerate and patient. Charton was not in a hurry at all to attend to me and when done, I was asked if I needed anything more that it would be sorted I was reassured again. Well done guys!!!!👍
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Austin Castillo
Thanks for the call back
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Nadir Zaptia
I have been with Capital Office Ltd for 3 years and I have nothing but positive experiences to share. Their back office is so efficient and thank you to Lewis for co-operating so kindly. Always recommend.
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CATCH dating
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Omar Rankousi
I am leaving this review because John R from customer service was absolutely amazing when I needed the support of customer service due to an urgent matter. He was so kind, helpful and extremely professional. He went above and beyond to assist me with my enquiry and honestly made my day. Thanks a million times! More...
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Oliver Tapiwa Farirayi
Thanks to Capital Office for efficient service provided so far!. Its people like , JOHN R. who make it so easy to setup and get stared with Capital Office.
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moez elblow
The customer service team is fantastic. People like John R make the company very easy to deal with, as they are polite and professional and willing to help ( which is becoming harder to find). Also short wait time on the phone. The only negative is that the compliance team takes very long to respond. More...
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Musab
I switched from my accountants unreliable forwarding service to Capital Office and have had no problems. The prices are reasonable, the portal is straightforward, and the customer service is responsive and helpful (thanks JohnR for resolving my recent issue!)
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Deniz K
Friendly and quick service by Stephnie.
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Sima Elli
I tried renewing my Trading Address service online, but I was having difficulties as it was automatically adding on a Registered Office Address service that I didn't need, and I couldn't find a way to cancel the additional service. I phoned customer services and spoke with JOHN R. He issued an invoice with just the service that I required, he also added on the 20% discount code that I had from my renewal reminder email, and waited on the line with me until my transaction went through. JOHN R. was very helpful, patient and friendly, and got it resolved speedily. I very much valued his help :-) More...
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Justyna Topór
John R. from Capital Office did amazing job, helped me instantly. Thank you for the great service.
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Abdikhadar Mohamud
I am sorry I for forgetting the names of 4 different consultants I spoke to over the phone . You are all amazing, very helpful and go extra mile for your customers. At least I know Charlton's name whom I spoke to few minutes ago. Grateful for the service and queries that were responded to promptly. Thank you More...
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Pierre Guivarch
Great experience with John R over the phone. Astonishing client service that stay on the line to make sure your request is sorted out in a short matter of time!
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Rahul Nambiar
I am absolutely blown away by the incredible assistance I received from John! I was in a tight spot and needed help urgently, and John came to the rescue in no time. His lightning-fast response and expertise were truly remarkable. More...
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Blue Nile
John R in customer services was very helpful and resolved my query efficiently and quickly.
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naomi barnes
John R was helpful and attentive and answered all questions without issue. This made my experience easy and due to this chose them as my choice for my business.
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Jotie Samra
Great company and 5* service, great customer care from Claire! Thanks Capital Office for looking after my business.
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Lalee
I have called Capital Office today regarding my application, John R took my phone call and was very helpful John was very patient with me as I had a lot of questions and took the time to talk me through all the steps. He was the most helpful member of the team. Thank you so much More...
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Aleksander Maniowski
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Carl Watson
Fantastic Virtual Office and one that I would highly recommend. Great value for money and very helpful, particularly Patricia. Nothing is to much trouble and the mail system is very efficient. More...
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Jakub Mroz
Great company with an exceptional service.
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Muhammad khilji
I have been using the capital office… I have been using the capital office since 2018 and they handled my company professionally and especially JOHN R one of the best person who took care of all matters above. Thanks for everything.
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Aleksandra Šeršniova
Very satisfied with the service. The customer support team is always very supportive and quick to respond. I've dealt with Claire recently, who has been very professional, supportive, helpful, and provided excellent customer service. Thank you Capital Office Ltd.
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Rasa Jakubauskiene
Good service, very helpful spoke to John R.
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Maz Zeina
Dear Patricia, I want to commend you and the entire customer services team for your outstanding commitment to customer satisfaction. Your proactive approach and thoughtful gesture demonstrate a level of care that goes above and beyond my expectations. It is rare to come across such exceptional service, and I truly appreciate the value you place on your customers. With the additional 12 months added to my subscription, I feel like I have received an incredible treat. This kind gesture not only reflects your dedication to customer loyalty but also solidifies my trust and confidence in your company. I am excited to continue enjoying your services for an extended period and to further explore the benefits and features that you offer. Please know that if I ever require any assistance or have any questions, I will not hesitate to reach out to you. Your availability and willingness to help are greatly appreciated. Your support and guidance have always been instrumental in resolving any concerns or queries I may have had in the past. Once again, thank you for your exceptional service and for the delightful surprise of an extended subscription. I am genuinely grateful for your kindness and the extra value you have provided me as a loyal customer. Please extend my appreciation to your team as well. Wishing you continued success and looking forward to the upcoming months of continued excellent service. Warm regards, Maz Zeina More...
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Phil Yuzhilin
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Chung Harrison
I have been satisfied with Capital Office's service, particular that of SAMANTHA K in the mailroom, who was very prompt in her responses.
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Victoria Mutter
I called into the office for the 1st time today to collect post and to ask for help with something. The staff couldn’t have been more welcoming and friendly. Patricia in customer services helped me with my query, she was superb. Not only did she do what she said she would immediately, she also checked to make sure I had received everything o.k. Thank you Patricia, you have been a super star 🤩 More...
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Order Fulfilment
We are very please with the speedy and professional service we have received. Sam in customer services was quick to respond to our emails and needs so we could achieve great results for our clients. Thank you!
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Zanet Es
I have been impressed by the speed and reliability of the mail-forwarding service. My contact person - Samantha K - was very kind and thorough and even ensured that my forwarded mail arrives safely. Thank you very much Samantha K!
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What makes a great website?
A great website combines exceptional design, user-friendly navigation, and optimized performance. It should visually represent a brand's identity, be easy to navigate, and responsive across devices. Additionally, quality content, strong SEO, and fast load times are crucial for engaging users and improving search engine rankings. Ultimately, a great website not only looks appealing but also effectively communicates the brand's message and values, while ensuring a smooth and accessible user experience.
What questions might you ask a client when starting a new project?
Project Goals and Objectives: "What are the primary goals and objectives you want to achieve with this project?"
Target Audience: "Who is your target audience? Can you describe their preferences and behaviors?"
Brand Identity and Guidelines: "Do you have established brand guidelines, or are we developing a new brand identity?"
Competitor Analysis: "Who are your main competitors? What do you like or dislike about their presence?"
Design Preferences: "Do you have any specific design preferences or styles in mind?"
Key Features and Functionality: "What key features and functionalities are you expecting in the project?"
Content Strategy: "Do you have existing content, or will new content need to be created?"
Timeline and Milestones: "What is your desired timeline for this project? Are there any critical milestones?"
Budget Constraints: "Do you have a budget range for this project?"
Maintenance and Support: "What are your expectations regarding post-launch support and maintenance?"
What do you love most about your job?
What I love most about my job in IT and Marketing is the constant opportunity for creativity and innovation. Each project brings new challenges and learning experiences, allowing me to push the boundaries of technology and design. I enjoy collaborating with diverse clients, understanding their unique visions, and translating these into impactful digital solutions.
What inspired you to start your own business?
What inspired me to start my own business was the desire for autonomy and the opportunity to bring my own ideas and vision to life. I saw a gap in the market for innovative, customer-centric IT and marketing solutions and realized I had the skills and passion to fill it.
Why should our clients choose you?
Clients should choose us because of our commitment to delivering innovative and tailored solutions that drive real results. Our expertise in the latest technologies and marketing strategies ensures that we offer cutting-edge solutions. We prioritize understanding our clients' unique needs and goals, allowing us to create customized strategies that align perfectly with their objectives. Our team is dedicated to delivering exceptional quality and service, ensuring every project is executed with precision and attention to detail. Additionally, our track record of successful projects and satisfied clients speaks to our ability to deliver on our promises. We're not just a service provider; we're a partner invested in our clients' success.
Can you provide your services online or remotely? If so, please add details.
Yes we offer services completely remotely. Along we also offer in person visits if they are required.
What changes have you made to keep your customers safe from Covid-19?
We have implemented social distancing and embraced online technologies to deal with Covid-19
Online/In-Store Sales Boosting
Elevate your sales to new heights, both online and in physical stores. Our team employs advanced strategies and analytics to understand and enhance your customer journey, leading to increased revenue and customer loyalty.
Branding
Create a lasting impression with our comprehensive branding services. From logo design to brand messaging, we tailor every aspect to resonate with your target audience, ensuring your brand stands out in a crowded marketplace.
Custom Web Design
Our custom web design service blends aesthetics with functionality. We focus on creating user-friendly, responsive websites that not only look great but also drive user engagement and conversions, perfectly aligning with your business goals.
Custom App Ideas Implementation
Bring your app ideas to life with our custom development services. We specialize in creating intuitive, engaging, and innovative mobile apps tailored to your specific needs, ensuring a seamless user experience.
Social Media Management
Our social media management services are designed to enhance your brand's presence on various platforms. We create and curate engaging content, manage your community, and run targeted ad campaigns to build your audience and increase engagement.
Logo Designing
Our logo design service is focused on creating unique, memorable logos that encapsulate your brand's essence. A great logo sets the stage for your brand's story, and our designs are crafted to leave a lasting impression.