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ADT Security Solutions

London

(16)

About

Security is what we do. Always has been, always will be. Combining unrivalled expertise with cutting-edge technology, this is where safer meets smarter. We provide homes and businesses throughout the UK with burglar alarms and CCTV.

Making history

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Reviews (16)

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D
8 September 2020

Just had a new security system installed by Glen Clarke. Amazing customer service. Glen arrived on time, installed the system efficiently, cleaned everything as he went along and gave a full demonstration of the system as well as tips and tricks. He even came back after the weekend with better trunking to hide the wiring for the control panel to make it look neater. Excellent customer service from Glen and would highly recommend. More...

A
8 September 2020

Just had my security & alarm system upgraded to wireless by Oliver Street.Oliver was professional and courteous at all times . He discussed the best placements for the sensors where there would be optimum performance & where there would be least damage .He answered all queries patiently during the installation and at handover he explained the workings of the new system until we understood .Would highly recommend Oliver Street . More...

A
8 September 2020

Had my installation done today by DONNA CAIRNEY, I found her to be informative, very conscientious and polite throughout her visit, 10/10

C
8 September 2020

David Tuffley 575524 was great
Called when on his way
Sorted everything out professionally And thoroughly
Lovely manner very personable

H
8 September 2020

Incredibly happy

Had my installation done today by the very helpful, friendly, professional Lucy Greenman. She explained everything in detail, helped me with the app, very informative. She cleaned as she went so left everything tidy, explained best place to have the panel so it was accessible for me, she placed the camera in the perfect place, all round fantastic job and bonus I didn't wait to long for the insulation. Lucy is an absolute credit to ADT. More...

J
8 September 2020

Gary from ADT was very professional, efficient explained the problem and sorted it quickly.

S
8 September 2020

Shane was very helpful tested all systems and showed me how the label worked along with some handwritten instructions

T
8 September 2020

I had an issue with me ADT smarthome gateway on my desktop PC, and Steve Peak from the ADT Resolve Tech Support team identified that I was using an outdated login page.

Steve very kindly assisted by directing me to the new correct login page and made sure I was able to view my page before he finished the call.

Well done and thank you Steve from ADT, top marks again for genuinely caring for your customers. This is a rare commodity in this modern age where businesses chase you for your money and often drop you like a hot brick when they have got your payment.

ADT is a breathe of fresh air in a stuffy world of commerce.
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S
8 September 2020

Gary Brinson my regular engineer is a star! He is the reason I stay with ADT! Best service ever!

C
8 September 2020

I got my alarm fitted and forgot to get a window shock sensor for the kitchen, steve hunt came to fit the sensor, he was very good he contacted me prior to coming and informed me how to move the sensor when we get new windows, definitely reccomend. Excellent service.

J
17 June 2020

We have had an account with ADT for many years,in Manchester, Leicestershire and Nottingham. Here in Nottingham Aidan Perry has been our service engineer and he has provided the careful, courteous and efficient service that we have grown to expect from ADT staff, plus a polite and pleasant manner.
We recommend ADT and Aidan.

E
17 June 2020

Excellent work by Andrew Middleton got the alarm working, we added extra sensor which we wanted and mobile app Is up and running

A
17 June 2020

Tom Jordan - excellent, friendly service as always

E
17 June 2020

Alex Moores installed my alarm today. Fantastic friendly service and made sure everything was working well. Under current guidelines it’s great to have someone make you feel so at ease whilst working in your home. Thank you

R
17 June 2020

Great service today from ADT. Had an issue with our alarm from when we decorated and knocked the sensor. Ian Garrett was very helpful and very professional and fixed our issue in just a few mins. Ian was wearing all the PPE which gives you great confidence with someone coming into your property during this time. Thanks Ian. More...

S
17 June 2020

John Lees (580457) come round today to.fox an issue with my alarm panel. After the new sim card did not fix the problem, he installed a brand new more up to date version of the alarm panel he had on the van and was able to get the problem sorted and now we have a newer panel too. John also advised me of upcoming changes to using the app and new cameras due this year. Thanks for the help John. He was spot on. Ste J More...

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