Swansea, City and County of Swansea
19 customer reviews
Louise Williams
Always been polite when dealing with my queries. Try their best to get jobs completed as soon as possible as i understand that they need confirmation from landlord/landlady and contractors. Had to move away but would 100% rent from them again. More...
Reviewed on Google Maps
Meurig Boggust
Rented a property off the company, and had fantastic service - found the people in the office kind and considerate to my needs and was always willing to help.
A+ service.
Reviewed on Google Maps
Paul Dyer
Very friendly staff.will go out of they way to help u .would recommend them to any 1
Reviewed on Facebook
yasir hassan
Been with them for the past 2 years and it has been a fantastic experince. so glad to have met Roberta who is a mother figure to everyone. Great agency and always ready to help when called upon. More...
Reviewed on Google Maps
Max Dyer
The staff at one stop we’re amazing help with all of my questions and needs theywere very friendly and easy to talk to and I would highly recommend to all of my friends Also all the maintenance work to my property was undergone by Paul’s gardening services and they were also a very friendly pair all the work I needed doing was done very quickly and too a high standard would also highly recommend this service to anyone who needs a handy man
Reviewed on Google Maps
Alun Davies
As sole carer for my severely disabled wife I have found 1Stop Letting Shop to be keen to respond when problems arise. Staff are polite and quickly return calls. All in all I am very satisfied with the service they provide.AD(customer) More...
Reviewed on Google Maps
Olivia Louise
As a parent I find it very important to trust my daughters well being to someone who is trust worthy , I found that trust in 1Stop letting shop , they offered a first rate service that was by far the most accommodating of all letting agents I conversed with , not only did they have a suitable location available they offered valuable help and advice and are easily contactable should any queries arise . Roberta and staff have been first class and offer an excellent service and I would highly recommend 1Stop letting shop to anyone looking to let or send their children out into the world for the first time , I am a very satisfied parent , thanks Roberta for the peace of mind you have given me . Sincerely Jamie keam More...
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Samantha Grove
All round much better than any other letting agent I've been through to date. Very helpful staff who are easy to talk to
Reviewed on Google Maps
David.l. Davies
Excellent customer service .have been a tenent for over 4 years .Allways friendly & helpful .wonderful staff.I would Recommend to. Eny one fantastic and polite.nothing to much trouble& on the ball with repairs overall a brilliant service .. More...
Reviewed on Google Maps
craig walters
Can't understand the bad reviews on here as from my experience I found that they try to resolve any problems as quick as possible and are always available on the phone to help with issues I may have
Reviewed on Google Maps
Chris Roberts
I been with onestop just under a year .Overall good , work been carried out when needed. Staff are polite an I'm happy.
Reviewed on Google Maps
Richard Williams
Like others I'm gobsmacked by the negative reviews I read below. Is this the same company that have looked after my properties for the last 10+yrs I ask?
I've always found Kimberley,Roberta and the company generally excellent. Helpful, proactive and professional. They have also proven invaluable in smoothing out the odd issue with tenants quickly and efficiently.
I definitely would not have stayed with them so long had it been otherwise.
More...
Reviewed on Google Maps
Matthew Pridmore
A well organised business, only to happy to help. Will listen to your concerns and have a good relationship with landlords and tenants alike. I'm glad I chose this property management agency. They helped us out and got the work needed Done. .They know their buisness... More...
Reviewed on Google Maps
Barbara Owen
I am utterly shocked to read these bad reviews of the One Stop Letting Shop. Kimberley and her team have looked after the renting of my little house for about fourteen years, and after my experience of trying to do it myself and the total disinterest of, what was at the time, a large better known agency who really were only interested in my money, I have been over the moon not to have to worry about anything, the One Stop Letting Shop finds my tenants and deals with contracts, lets me know when work needs doing, gets the estimates for me and arranges for the work to be done. And I believe my tenant is happy too! I hope that whatever has caused so much dissatisfaction for others can be put right, though I don't see that the agency can be blamed for a bad landlord. More...
Reviewed on Google Maps
최명인
Many thanks for good & quick service. Particularly thanks again to Mrs,Roberto and Daniel,they are so kind and cooperative to young students
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Don Braidwood
I have been carrying out Window & Door Repairs & Locksmithing work for One Stop for many years. They are a very professional company & its a pleasure being a contractor for them. Don Braidwood
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Jack Griffiths
really friendly
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Jordan Branch
I think they are great, I was a student with them for 2 years and any problem i had it was dealt with immediately. All of the staff are very friendly and make you feel very welcome. I would recommend anyone to use them. More...
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Anjan Gowda
Honestly I've had a really good experience with the way they handled a situation for me, i'd be happy to recommend them to anyone i know . Other people call Roberta a Devil but she was the one who sorted out the problem for us. More...
Reviewed on Google Maps