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Mediation Consultants

Multiple locations

(153)
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‘21 Certificate of Excellence, 2021

About

Online Mediation and appointments in person meetings available in London, Essex, Kent, Surrey and Sussex - Evenings and Saturday Appointments are also available.

Please telephone us to arrange an alternative venue for Mediation in your area.

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9 min response time

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Reviews (153)

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5/5

153 customer reviews

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12 December 2024

I highly recommend Pam to anyone seeking a skilled and compassionate family mediator. She is exceptionally well-suited to handle both financial matters and child custody arrangements with professionalism and fairness. Throughout the process, she kept our child’s well-being at the center of every discussion, reminding us of what truly matters. Pam created a safe and neutral space where both parties felt heard and respected, even during difficult conversations. Her expertise in navigating financial complexities and her focus on crafting a child-centered custody arrangement were invaluable. Thank you so much Pam! More...

Reviewed on Google Maps

1 December 2024

Pam is an excellent mediator who goes above and beyond in order to help both sides reach a solution. Mediation works when both parties are invested in the process and want to reach a workable solution. Whilst mediation was not successful in my case I would not hesitate to recommend Pam to anyone looking for an alternative route to court - she is kind, understanding, fair and firm - look no further. More...

1 December 2024

Pam is an excellent mediator who goes above and beyond in order to help both sides reach a solution. Mediation works when both parties are invested in the process and want to reach a workable solution. Whilst mediation was not successful in my case I would not hesitate to recommend Pam to anyone looking for an alternative route to court - she is kind, understanding, fair and firm - look no further. More...

Reviewed on TrustPilot

17 October 2024

The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, then look no further. This lady delivers top-drawer guidance, advice and service More...

Reviewed on TrustPilot

13 October 2024

We sought out mediation after our marriage came to an end. Our divorce has lasted around 2 years and been tough on the kids and all family members. We had our separate consultations with Pam initially then 2 joint meetings. She helped us sort out separation and also helped to write up all legal documents. The entire process was carried out professionally, efficiently but also done with empathy. Perfect experience- highly recommend More...

Reviewed on TrustPilot

28 September 2024

I was very happy with the service and would recommend Medication Consultants to anyone going through the similar situation. Pam was so patience and professional which made the whole process so easy. More...

Reviewed on TrustPilot

17 September 2024

Can't fault the service. Pam is always professional and reliable. She keeps the conversation child focussed and encourages constructive approaches to parenting, and what is right for the child. She does exactly what a mediator is there to do - mediate. Her wealth of knowledge and understanding is incredible. I would highly recommend. More...

11 September 2024

We needed to sort out some difficulties, I opted for mediation to assist us. We engaged the services of Pam Hatfield, who demonstrated a high level of knowledge, compassion, and professionalism. It is with sincerity that I acknowledge an improvement in our communication, particularly regarding arrangements for our children. As separated parents, we now interact more amicably. I highly endorse Pam for her invaluable assistance during this challenging phase of my life. More...

Reviewed on Google Maps

11 September 2024

I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower compared to going through solicitors. I can't fault this organisation in any way. The service is straight forward, and I found it to be excellent. I would recommend Mediation Consultants to people looking for help relating to family law. Thank you again; it is much appreciated. More...

Reviewed on Google Maps

9 September 2024

I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower compared to going through solicitors. I can't fault this organisation in any way. The service is straightforward, and I found it to be excellent. I would recommend Mediation Consultants to people looking for help relating to family law. Thank you again; it is much appreciated. More...

9 September 2024

I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower compared to going through solicitors. I can't fault this organisation in any way. The service is straight forward, and I found it to be excellent. I would recommend Mediation Consultants to people looking for help relating to family law. Thank you again; it is much appreciated. More...

Reviewed on TrustPilot

8 September 2024

Originally, I was hesitant about the idea of mediation, but the process turned out to be quite nerve-racking at times. The Mediator played a crucial role in keeping both parents focused, and eventually, we reached an agreement after two sessions. When both parties have similar interests, mediation is a great way to resolve issues, and it's more cost-effective than hiring lawyers! I highly recommend Pam Hatfield, but it's important to approach the process with an open mind. It was truly an exceptional service from beginning to end. More...

8 September 2024

We needed to sort out some difficulties, I opted for mediation to assist us. We engaged the services of Pam Hatfield, who demonstrated a high level of knowledge, compassion, and professionalism. It is with sincerity that I acknowledge an improvement in our communication, particularly regarding arrangements for our children. As separated parents, we now interact more amicably. I highly endorse Pam for her invaluable assistance during this challenging phase of my life. More...

Reviewed on TrustPilot

8 September 2024

Originally, I was hesitant about the idea of mediation, but the process turned out to be quite nerve-racking at times. The Mediator played a crucial role in keeping both parents focused, and eventually, we reached an agreement after two sessions. When both parties have similar interests, mediation is a great way to resolve issues, and it's more cost-effective than hiring lawyers! I highly recommend Pam Hatfield, but it's important to approach the process with an open mind. It was truly an exceptional service from beginning to end. More...

Reviewed on TrustPilot

7 September 2024

This lady has been by far the best in what she does. We clicked straight away. She was so easy to speak too and really helped me, years of stress and pain literally just done. Thank you pam.

Reviewed on TrustPilot

6 September 2024

I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discussing in mediation and asking for amendments. It’s meant that the plan can’t be signed without more mediation which seems ridiculous when i know it was discussed. (It was a sore point for my ex so definitely wasn’t missed). I was told I can’t submit new information but can remember word for word the conversation. Left me in a difficult situation and I feel I’ve wasted my money despite being happy with the rest of the plan. Despite the response to this review my ex backs me up regarding the conversations had during mediation. I will be happy to update this review when relevant. Update 21/9 I have not heard from Pam since 5/9. She denies information that was mutually agreed previously in mediation as it wasn’t in her “meticulous” notes. The last email offered more mediation at our expense though both parties recall the conversation. As Pam stated in her response I do intend to formally complain. Update. Just to clarify. No amendments were unilaterally added after mediation as BOTH parties agreed it was discussed IN mediation with Pam. Need a mediator for my mediator now. I will also add that when I informed Pam that my ex partner had been made aware that I would not sign till the issue was resolved, Pam sent that entire email to him. She could have just asked him if I’d updated him and what his position on the matter was. Quite unprofessional. If I were to use the current plan, I’d be signing that child maintenance payments will stay the same permanently. The complaint relates to including the deadline for the current reduction as agreed during our last mediation session. More...

Reviewed on TrustPilot

2 January 2024

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

Reviewed on Google Maps

3 December 2023

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

3 December 2023

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

Reviewed on TrustPilot

2 August 2023

I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching.
When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside.

Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered.

If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam.

Highly recommended
More...

2 August 2023

I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching. When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside. Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered. If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam. Highly recommended More...

Reviewed on TrustPilot

28 July 2023

Pam has been very professional, kind and so helpful would highly recommend 👌

Reviewed on TrustPilot

27 July 2023

Pam has been very professional, kind and so helpful would highly recommend 👌

18 July 2023

Pam is amazing. The help she gave me was clear and insightful. All of the time she was thoughtful and caring in a difficult situation. I cannot thank her enough.

17 July 2020

Very professional and helpful. I had contact case and her mediation was on point. Straight to the point and no time and resources wasted.

13 November 2019

Pam Hatfield was instrumental in helping our family reach a speedy solution in the family court. Her expert advice was immeasurable. Always there to answer any questions we had, went above and beyond for which we are extremely grateful. Can’t thank her enough. More...

Reviewed on Yell

27 February 2019

My experience with this company has not been good at all, firstly they cancelled our first appointment without even letting me know, then when i asked to rearrange our second appointment via email she refused and stated she would not refund my money, a bit harsh given the fact she cancelled our first appointment with no notice and i gave her 2 hours notice, she uses her terms to avoid her responsibilities and then dosen't respond, before paying her any money read her terms and conditions.

Reviewed on Google Maps

27 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady! More...

Reviewed on Google Maps

27 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on Google Maps

27 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life. She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.I would highly recommend your services. More...

Reviewed on Google Maps

26 February 2019

I'm very happy to have Pam Hatfield as my mediator, cos she's always there whenever you need an advice regarding your case, she's also very honest and fair, I'll recommend her to anyone who is in need of a mediator.

Reviewed on TrustPilot

19 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.

It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady!
More...

19 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life.

She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.

It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.

I would highly recommend your services.
More...

19 February 2019

Having had lots of problems with my ex partner, I decided to have my case sorted out using mediation. The service I received was excellent, communication was brilliant and we had a good schedule in place. Our documents were written up quickly. The fees were reasonable for the service provided. I would definitely recommend this company. We were fully informed at each stage of the process. From the first meeting to having three joint meetings, took 2 months. my claim and also given excellent advice through out the process. My original solicitor had messed me around and I felt the correspondence was dragged out and very slow, so I ended that. I am now a happy customer and would highly recommend Pam, they really do go that extra step to help you. More...

19 February 2019

My ex partner and I were having lots of problems and decided to use mediation. From our initial meeting, we received excellent treatment, communication was brilliant and we reached an agreement. My original solicitor had been very slow with correspondence, I decided to stop using that very expensive route. From the first meeting to having three joint meetings, took us 2 months. We were also provided with excellent advice through out the process. I would definitely recommend this company and would highly recommend Pam, they really do go that extra step to help you. More...

Reviewed on Yell

19 February 2019

Having had lots of problems with my ex partner, I decided to have my case sorted out using mediation. The service I received was excellent, communication was brilliant and we had a good schedule in place. Our documents were written up quickly. The fees were reasonable for the service provided. I would definitely recommend this company. We were fully informed at each stage of the process. From the first meeting to having three joint meetings, took 2 months. my claim and also given excellent advice through out the process. My original solicitor had messed me around and I felt the correspondence was dragged out and very slow, so I ended that. I am now a happy customer and would highly recommend Pam, they really do go that extra step to help you. More...

Reviewed on Yell

19 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life. She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.I would highly recommend your services. More...

Reviewed on Yell

19 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady! More...

Reviewed on Yell

12 February 2019


“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.”
More...

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on TrustPilot

12 February 2019

“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.” More...

Reviewed on TrustPilot

12 February 2019

Pam is a very helpful, friendly & knowledgeable lady. And even though it’s been over a year since we last spoke, out of the blue my phone rings & it’s Pam to see how the court case is going! And she is still offering help, advice & support.I would recommend Pam Hatfield 110% More...

Reviewed on TrustPilot

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on Yell

12 February 2019

“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.” More...

Reviewed on Yell

11 February 2019

My experience with Pamela has not been a positive one, although are initial conversation was positive I've had nothing but problems since, are initial meeting was moved and she didn't even call to rearrange, on the next appointment i gave her notice via email (how we had been contacting) to rearrange as i had an emergency, i then received a call that she didn't read her email and wouldn't conduct the meeting nor would give me my money back and tried to use her terms as a reason, what she didn't know is that i run my own business and know about unfair terms, I've sent her emails but have had no response what so ever, i would avoid as if you ever have any issues i doubt they would be resolved and she will go missing.

Mediation Consultants
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Reply from Mediation Consultants

Thank you for your review. Our cancellation policy is clearly stated in our terms and conditions of business and also stated on our website. All clients are provided with this information in advance to confirmation of a meeting and prior to payment. A cancellation policy is standard practice and not unreasonable or an unfair term. Daniel Morgan chose to cancel our meeting by email, 2 hours prior to the scheduled meeting. As a rule, I do not read emails whilst I am driving en route to the meeting and would not expect this from others due to safety and the law. A telephone call would obviously be the most efficient way to make contact if there was an emergency, rather than learning that the other party had no intention of attending the meeting upon arrival. Pam Hatfield Associates Ltd have been established since 2007 and receives excellent reviews from many satisfied clients. I would recommend that any potential clients who are looking for a professional mediation service, to conduct their own due diligence and are welcome to contact us or to speak directly to clients who are happy to personally provide a recommendation.

3 January 2019

Professional, straightforward and helpful.

Reviewed on TrustPilot

30 October 2018

Excellent service and help throughout my difficult child arrangement order. Straight to the point and very helpful.

Reviewed on Google Maps

7 October 2018

Pam was my first contact on an internet search for mediation whilst attempting to resolve post divorce complexities with various issues. I did not have to look further with the clarity I received on my first call prepayment, the understanding that allayed my anxiety and the assurance I could call if I had any question or concern before my first meeting. It was obvious client care is her priority and the service has been EXCELLENT throughout my engagement with her. I have recently referred someone in need of efficient service to benefit as I have. Please keep up the great work! More...

3 October 2018

Pam Hatfield Associates was my first contact through my internet search for divorce mediation. I didn't have to look further as the response was I got was very impressive. The service since then has been outstanding: professional, efficient and reassuring. My anxiety about having to resolve various complex issues, was soon allayed. The prompt responses throughout my engagement and afterwards is remarkable and very much appreciated! More...

Reviewed on Yell

Q&As

Helping people who need assistance in solving problems in their relationship as parents or managing their separation / divorce in an amicable way.

Having seen the devastation and damage to peoples emotional relationship and finances when going through the divorce process using the Court, it made complete sense to set up my own mediation practice and work full-time as a mediator to facilitate disputes between the parties.

I am an accredited mediator through the Law Society, a Member of the Family Mediation Council and Family Mediators Association. I am also a Professional Practice Consultant who provides supervision to other mediators and supervise their practice.
Clients should choose to engage my services through experience, legitimate savings on legal costs and a proven track record of resolving most disputes and avoiding the need for court action.

Services

MIAMS - Mediation Information Assessment Meetings
Family Mediation
Divorce & Separation Mediation
Child Contact Arrangements Mediation
Parenting Plans
Relationship Agreements
Commercial Mediation
Workplace Mediation

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