Luxury Lawns (Artificial Grass Specialist) Ltd.

We are so pleased with the work that was carried out by Luxury Lawns. Very reliable, helpful, and professional. Would definitely use again, and recommend.

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We are so happy with our new lawn,considering the luxury lawn guys came through our house with all the heavy hard core and materials ( during heavy rain) they worked very clean. We couldn’t be happier with the end result. More...

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My garden looks so good now! Firstly, I received a free no obligation quote and provided with some lovely samples. Next I called and booked it, couldn’t have been simpler. The guys turned up on the day at 8:30am and had my garden looking brand new in 2 days. Excellent service and I have already recommended the company. Such a reasonable price too. Thank you so much, faultless! More...

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Really pleased with the installation by Luxury Lawns Artificial Grass Specialist Ltd. The process right from the beginning of reaching out was smooth and hassle free. Thank you!

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Had an annual tidy up, and changed our putting green. Fabulous

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Had a good quote so went for it and the quality and professionalism of the men that laid the foundations for our base and new grass.

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We had our ‘luxury lawn’ installed just over a year ago and we are still extremely happy with the result and quality. All their staff gave us a feeling of friendliness, confidence, knowledge, and a laugh when we saw their look of shock upon arrival witnessing the warzone our dog had created for them (they needed an extra day to prepare the ground). All it has needed is a good brush every month or two and a thorough spray of the ‘Wee Free’ whenever it gets a bit smelly (anybody with a dog will need to use this stuff and you will need a pressure washer to apply it if your water pressure isn’t high). Additionally, the base they installed has improved the drainage significantly for the garden so that our patio which used to flood constantly thanks to very clay heavy ground now drains nicely. More...

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Luxury lawns did a great job on transforming our garden! Arrived on time in the morning and had it all done on the same day. Polite and professional and very informative on the upkeep etc! Would definitely recommend and use again! More...

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Great job, not the cheapest but you get what you pay for. Stuck to dates to fit and made a great job

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The lads had to barrow everything through my house being a terrace house but they were very careful and kept cheerful even when it started raining. They have done a really lovely job and I'm really glad I used luxury lawns. More...

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We had our new Luxury Lawn installed today and it looks wonderful. Paul and his coworker did an amazing job in a very short space of time, with no tea or lunch or smoke breaks, and I never saw a mobile phone anywhere in sight. Just lots of professional, dedicated, good hard work. Fantastic job and I cannot recommend the company and team highly enough. Would give them double the score if it were possible 10/5. Well done team. More...

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Couldn’t be happier. They came out and measured up and gave me a price there and then with grass samples. Managed to undertake the work within a week. The chaps on site were very polite and answered any questioned I had. Would absolutely recommend. More...

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Excellent service and result

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Excellent service. Good price. The workers are tidy and treat your property with respect. The finish job is really good quality. Keep up the good work. Keith

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The staff are the best, very good at what they are doing, cleaned after themselves and have good interpersonal skills. Their job was neat and superb, very careful and meticulously fitted job. Nice staff, Good Job, it worth the expenses. More...

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Highly recommended. Very professional job, clean and tidy. All done within a day

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Cannot speak highly enough of Luxury Lawns. The thoroughness of the installation crew was fantastic, and the overall final result exactly as I hoped. Will be recommending them to my son who needs a small installation in his front garden. More...

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Richard visited our garden to give us a quote which was very reasonable. The fitters turned up on the day that was planned did an excellent job and were friendly and polite.

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Overcharged!! Having read the positive reviews of Luxury Lawns we opted to use them for an extension to our existing artificial grass installation. The quoted work involved not only removal of the existing grass but also full groundwork to a depth of 75mm with aggregate as a quick inspection revealed the existing grass lacked a proper base. The install team arrived and work proceeded but on closer inspection the existing grass did indeed have an aggregate base after all. As a result only 1/3 of the area required groundwork - a stroke of fortune, or so I thought. The team completely the install in under 2 days rather than the 3 days quoted and all seemed well. Where the problems started are with the final invoice. Most people would quite reasonably assume the significant reduction in groundwork required, shorter job duration (2 days vs 3 quoted) and reduction in materials used (the installers told me they had to return several tonnes of unused aggregate to the yard) would lead to a reduced price. On receipt of the final invoice I queried this to be told in no uncertain terms they wanted the full amount. While I didn't expect the full cost saving to be realized in the price I had expected at least an adjustment - how could something take 1/3 less time and for 2/3 less volume of groundwork and that not be cheaper, and surely as a respectable firm who values their customers Luxury Lawns would do the right thing? Not a chance. To make matters worse the trucks used broke a drain cover on an access road, no one mentioned it and I now have to appease neighbours and pay for that on top. Overall it leaves a bad taste in my mouth and I wish I'd chosen a different firm. More...

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Great job done by Luxury Lawns. Garden cleared & tidied when they had finished very professional & grass looks lovely

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Very professional and experienced staff. Glad went with Luxury Lawn and the prices are very reasonable as well. The installation took 2 days with lots of surface preparations before the actual turf been laid down. Would recommend anyone who’s looking for nice reliable and affordable lawn. More...

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Brilliant service from first contact , quote and installation - very happy customer

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Fantastic service and quality of work. Workmen were professional and knowledgeable.

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Second time used this company and love the result. Grass looks very natural. The professionalism of the experience from sales through to fitting was first class. During fit respected my property wonderfully and left no mess whatsoever. Perfect. Could not be happier. More...

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Great experience, very professional workman, easy to talk too and answered all my questions, work was carried out quickly but thoroughly, would recommend and use again if needed too.

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Very hard workers. Made a great job of the lawn. Sit in the conservatory admireiing it

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Wonderful service, the delivery gentleman was a pleasure, and the quality of grass was extreamly good. Would definatley recommend.

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Great job

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We’ll be ever thankful that we swapped our jungle for a much improved look and one that attracts praise from neighbours and people passing.

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Really great place for artificial lawns staff go out their way to help really helpful good rates for the lawn would recomend to anyone wanting artificial lawn

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Very helpful from start to finish. Really good service and the lawn looks amazing

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I'll never have a chance to review the product, but I can relate, factually, the outcome. They were the only company, of several artificial grass layers, who reached the installation date: all the others either missed their appointment times and dates, or boldly promised, having actually managed to arrive, what they subsequently couldn't deliver: a 'phone call back, with a quote; given that, one star might be thought to be deserved: no. After about, about, a month, the agreed installation date arrived. The arrangements all being made; over £3,000's deposit payed, for two lawns, making over £7,000's of business; men allocated, and diverted from other jobs; the lorries loaded; materials chosen; miles driven to the address; we, the buyers, had risen early; all was in place. Had the company's Estimator, who'd had difficulty parking his OWN car before his own surveying visit forewarned the team that there was a small Visitors' Car Park at the top, a small driveway, and nothing else, except a narrow, one-way road for all traffic, arrangements might have been made weeks earlier, but no. All was fine, we were assured, just a little 'Awkward'. After weeks of expectations I had the pleasure of rising early, to meet two bewildered men, who hadn't been informed, holding a piece of paper with roughly drawn ink-shapes on, not knowing what time the others were arriving at the second garden, (we hadn't been told to expect others on the same day), with a lorry in the middle of the road, asking me where the car park they'd just driven past was; to where later I had to go to them, ( I'm afraid I intervened upon their pre-work smoking 'break'); to find an unparkably-large lorry, parked on the Corner, (two other lorries having found the car park), with a wrong telephone number painted on its side, 'Recommended by Which' magazine, (!), adjacent. Head Office's new, unadvertised, correct 'phone number was written down for me by a pleasant man, whose near naked body was covered in pictures. I passed a barking dog on my way to a telephone, with their laughter at THAT following my back. On the 'phone, (after about a month, it'll be remembered), I was challenged to say who said the parking arrangements should do: their own Surveyor was the answer: I should've thought that a Survey should've considered the possibility of doing the job before any quotation was given. I question not the product, nor the abilities, but the 'organisation'; the manner, & the surveying-competence. An entirely abysmal experience. What we are left with, now pictured below, is what we'd previously paid hundreds of pounds to a lawn care company to maintain, which we'd naturally stopped using, in anticipation of this 'service'. Further occurrence: as of 15th. August, 2018, it hasn't been possible to return the £3,000 + deposit, or speak to the person concerned for the following reasons: : not in the Office; 2: ' ..in a meeting'. 3: a woman in the office being ill. None of the above reasons prevented 'Luxury' Lawns making a very efficient complaint about this factual, not opinionated, Review, by email, to my neighbour within about 24 hours. 17/8/'18: something in the region of a week already having passed, they are now withholding the £3,000+,Deposit, until the lawns which they brought to our houses have been reallocated: i.e., re-sold. This,they say, should take about 7-10-days: this means a total of about, about, two weeks, or possibly more, to return thousands of pounds, because of an inadequate site survey, at the company's convenience, not the payers', in order to make it as personally convenient for themselves as possible. Leigh has arbitrarily kept £500.00 from the delayed returned deposit for 'Costs'. These 'Costs' were voluntarily incurred after their survey allowed them to think, wrongly, it was possible to profit from a job their own workmen told them was impossible. An account of muddled-pride & grasping-posturing, leaving us to pass the whole sorry story of a 'business'-manner as artificial as the Product to the Financial Services Authority: woeful in extremis. More...

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Really friendly guys, very professional job and efficient too - extremely pleased with the service! Lawn looks lush!

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Quality product, quality fitting and professional staffs. Can’t complain. Would definitely recommend 100%

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What a lovely lawn! Great job, very professional from the initial site visit to completion. Thank you!

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Excellent and swift delivery

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Very pleased with Luxury Lawns,done an excellent job operatives very polite and careful, good value.

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Absolutely over the moon with our grass. A very professional and friendly service. Would 100% recommend From the first visit and choosing which type of grass we wanted to it being fitted was very easy.

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Luxury Lawns have done an amazing job installing our Artificial Lawn, from start to finish the process has been fantastic. The guys came to our house to give us quote, explained in detail how they will do the job and brought with them examples of different lawn to choose from. Everybody was really friendly and worked really hard. Our garden looks amazing and would definitely recommend others thinking of getting their lawn done to use this company because it has been a 5* service. Thank you guys for a fantastic job. More...

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We selected this company to install our decking initially because the lovely lady showing us samples at their facility was so helpful. The installation was millimetre perfect and Tristram was absolutely meticulous in all aspects of the construction. Thoroughly recommend this company More...

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Great service from Luxury Lawns after being let down by another contractor. Leigh came to my rescue and with his team gave me the garden I wanted. The guys worked hard and the site was always clean and tidy Would I recommend Luxury Lawns - YES in a heartbeat More...

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Great price. sales team and the installation team were immense. Really happy with the end product. Highly recommend

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I had Luxury Lawns supply and fit artificial grass to my front garden in September. Best decision I have made in a long time. Totally professional from quote to installation. The results speak for themselves. Great kerbside appeal that has massively enhanced my front garden. 5 stars. More...

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