ENERGY PIG - ECO FUNDING ⭐️⭐️⭐️⭐️⭐️

Many thanks to Craig for sorting out heat pump issue. Explained fully what had happened & how to help prevent it happening again & what to do if it did. Nothing was too much trouble & I would highly recommend him. More...

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Was unfortunate enough to have this company install solar panels and heat pump. That was the plan-they didn't turn up. The survey team were fine, helpful and efficient, installation supposed to be around January 24. Phoned to chase this up, supposedly "all ready to go", still not happening. Phoned recently, "get my manager to ring you back", never happened. Complete and utter waste of time for everyone. No doubt someone will now post a reply saying "how sorry we are about your experience, we don't understand how this happened. Rest assured we do our utmost to make sure our customers receive top quality service etc etc" Except they didn't. So if you want a job doing, get someone who has a job they want to do. And think about why a company with so many supposedly positive reviews fails so badly............. More...

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Our annual boiler service was carried out this morning by the very efficient and polite Arash. Arrived on time and answered our questions very knowledgeably. The heating system is now operating as it should. Many thanks to Arash and Energy Pig. Highly recommended. More...

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Great service from Arash and Kenzie today for a boiler issue and service. Very polite tidy tradesmen. Clear communications arrived on time and carried out job well. Thank you for a clean, quick easy service. See you next year again! S Morrison ⭐⭐⭐⭐⭐ More...

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Arash, on time and a quality job as usual!

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Damage to bathroom wall tiles during cavity wall insulation process in August 2024. Entirely accidental but having been chasing them ever since to have the damage repaired. Not a very good experience.

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Always use Energypig, book on the day I want. Reliable and always on time. Arash is pleasant, quick and never leaves a mess, explains everything well if you need to ask a question.

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Had the loft insulation done. Part of this meant I had to have trickle vents installed. Do not let these people touch your windows. They have broken my windows and now I get drafts coming in from around the vent. They cut into the window profile, cut off part of the seal on the window opening and shoved a vent there (already had one window company come around and have another Monday). All the vents are closed and my house is freezing. They did this to me on Thursday and said they'd send the joiner who fitted them on Friday. He said he'd come Monday. I don't get any condensation now but I also live in a freezing house that won't keep the heat in. No one even had the decency to contact me on Friday morning when I filed the complaint. Considering how cold it is this weekend, and how you have destroyed my windows, an email or call would have been nice. Absolutely disgusting company. I should never have bothered getting the work done. The insulation was better before this cowboy job. More...

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I was given an exact time of my service. Arash arrived on time. He was very courteous and efficient. Not only that, Arash was very helpful when I asked him about my heating system. 10/10 Thank you Energy Pig for your efficiency and for you courteous service More...

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We applied for cavity wall insulation through the government grant made available. David Campbell came and surveyed our house. He was brilliant, a credit to the company. He conducted himself in a friendly and professional manner throughout. Answered all my questions The survey took an hour and a half and all going well, the work will be carried out within the next few weeks. Delighted to be getting this done, should make a big difference to the warmth of the house and our heating bills. More...

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David was the assessor that came to my home. He was very professional from start to finish. He meticulously inspected every aspect of my house to be able to give the results to the powers that be. Nothing was left to chance. David was friendly and helpful, explaining everything and answering questions too. I got the impression that David wanted to recommend the best products for my house and also for me. I highly recommend him and his work. More...

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Absolutely first rate experience. I’m always anxious to deal with companies like this but Energy Pig have been amazing from start to finish. Kenny’s team especially were extremely professional, considerate, polite and their work is done to a professional standard, very neat and tidy. Every one of them deserves a little shout out as the whole team was great. I felt well looked after and they were a pleasure to have in the house. Kenny and his team made sure I was happy with everything that went in, they considered my input and were more than happy to help with questions I had. The manager David came out to speak to me too which was very appreciated. If you’re looking for a company to go with, I highly recommend Energy Pig! I’ve woken up this morning to a lovely warm house so I am a very happy customer. Thank you guys! More...

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Recently had complete source pump and heating system fitted all staff were polite and efficient and showed great respect for the property and our belongings. The guys worked late each night and tidied as they went along, leaving heaters for us to use if we needed them, very thoughtful. Thank you for a great job. More...

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Today I had a cavity wall insulation and home ventilation survey carried out by David Campbell. David was very thorough in his work, spending over three hours doing all the work, letting me know what he was doing, indicating areas that would be issues, discussing the results and showing me photos of what he had found once he had completed his work. If David is typical of the people employed at Energy Pig then I would regard the company as professional, thorough, friendly and committed to doing the job to their best. More...

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Everything was great. The work was carried out quickly with no mess left. And I was kept up to date with everything going on

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Many thanks to our installers, Joseph, Kenny and Paul who were the nicest workman I’ve come across. Did a grand job, left my house clean and tidy after themselves and were very accommodating. We felt they actually cared about how the end result looked and considered what I wanted in resolving any issues that arose. Would definitely recommend these guys, thank you. More...

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The team from ecopig ltd installed 2 air source heat pumps, new radiators throughout the house and solar panels over 5 days. It was a large job involving lifting of floors and carpets. The team was led by Josh who was very helpful,informative and obliging. All members of the team including engineers Robert and Paul kept us informed at each stage of the installation. At the end of the job the carpets were relaid and furniture replaced. Overall we are very satisfied with the installation and the outcome. We consider it a 5 star experience. More...

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We had an air source heat pump and new radiators installed. Josh Robert and Paul were the engineers and I found them friendly helpful and thorough. Work was carried out quickly and efficiently and all explained. They cleared up after themselves and took away all rubbish. The follow up from joiner to box in pipes was prompt and high standard. There was a problem with temp of a couple of radiators but this was resolved promptly. If there was one small thing that could have been improved, I would have liked a bit more explanation of controls for the heating and the over door heaters but I would definitely recommend this company. More...

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I recently had my annual boiler maintenance as I do every year with energy pig. Arash the engineer was on time , very efficient, carried out a great job and all done with respect to my property and very pleasant, overall I was very impressed.

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I had Solar Panels installed a year ago by a company from Liverpool. I had great problems with them, I noticed at Hogmanay a large damp patch on my ceiling, so I sent a complaint to my MSP, who put it into the hands of Octopus ( supplier) who called in Energy Pig. Chris and John called about 2 weeks ago, surveyed the Panels and decided they needed to be removed and the fittings removed and Replaced. On Wednesday 2nd October, 2024 Chris and John proceeded to remove the fittings, Chris took photos and made a video....stating He had Never seen such a bad and Dangerous installation. Apparently the frames had NOT been fitted to the roof and were at danger of being 'Blown Off' and causing great damage and possible Harm to People. Chris and John then set about fitting New, suitable frames and then Re-fitting the Panels properly. It was amazing to watch these Lads moving around the roof and going up and down ladders, carrying the panels. Real Professionals. When finally fitted, they proceeded to clear any 'bits and pieces' leaving the place very tidy. I cannot Thank Them Enough for Their hard work. And the pleasure they brought to my day. More...

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Very pleased to provide a wholly justified 5* review following surveys today by David H & Brian (Heating) who came this morning exactly as scheduled & could not have been nicer, kinder or more helpful. Everything went very well as arranged by Laura at Octopus Eco. David H & Brian were not only extremely patient, listening very carefully & answering all questions, but did not leave until they were sure there were no more Qs & all was fully understood. Both being very thorough & professional and really inspired confidence, so could not have asked for better. Excellent service - an example of how it should be done. Thank you We understand it will be a week or two before the electrician comes to sort out the PV etc planning & then a call to run through everything to confirm the project specification, with works hopefully completed in 6-8 weeks. With winter approaching the sooner the better! So this first class Energypig experience has matched expectations of Octopus, with its very high service standards, being a first class representation of the 🐙 brand by a company they have selected to work with. Delight will be complete when the job is finished, before winter hopefully, because so far - so very good. More...

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Had Arashi service my boiler today and he was pleasant, respected my property and I would highly recommend this company to family and friends.

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Arash is polite, respectful of property and efficient at job.

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I had the annual service of my boiler completed by Arash who called out last year and it was great to se that he remains as efficient, helpful and professional as ever. He is very polite and talks you through what he has done and leaves his work area very tidy. Cannot recommend Arash highly enough. More...

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Arash arrived, apologising for being a little late, although he was still within the specified hour. He was thorough, polite and courteous.

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Arash came to service my boiler and he was efficient, professional and polite . He left the area clean and tidy job well done , thankyou

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Brian Mcflynn came to my house for a survey for heat pump, heating system talked me through the process professionally what things are needed and were to go how long would take top man.

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Horrible little man the owner. Trying to be something he is not. Very rude 😠

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We were contacted to remind us of annual gas check ...we agreed day and time for work to be carried out. Arash arrived on time ,as ever, and work was completed timeously . .no mess, no complaints .. Cheers Arash More...

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Energy pig is a very good company.Josh and his boys where very good at there job we had no problem with them putting in our new heating and solar panels. I would recommend them to anyone to do theirs heating.it only took 3 days to do your work. More...

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David Reilly the renewables manager telephoned on 5th September and explained in great detail the specification and installation process for our air source heat pump system. He was extremely pleasant, informative and enthusiastic and answered all my various queries in detail. I was left with the impression of an efficient organisation and a well motivated staff. More...

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Very nice people. Got the loft insulation done quick. Cleaned up all the mess

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Very good service visit Engineer Arash very helpful and knowledgeable easy to communicate Regards Craig Currie 3rd September 2024

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David came out to check the boiler this morning and fixed the problem within minutes. So helpful and set up an annual service ready for the winter. Throughly recommend this company don’t hesitate to contact them. More...

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Energypig fitted a new air source heat pump, central heating system and solar panels to our home over a period of two and a half days. It felt like an invasion but I couldn’t fault these boys on their professionalism. They were highly organised, polite, cheerful and kept us fully informed of all the processes involved during the installation. Team leader Kenny kept a very careful eye on all aspects of the project, he was the first to arrive and the last to leave. I was very impressed with their workmanship all the way. More...

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The engineer Arash was on time and very good at his job spoke me through what he was doing, and smashing manner energy pig good company to deal with any problems they deal with quickly, Arash is a credit to them

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Arash was courteous, efficient and very professional. Great service as always.

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Honestly it is ridiculous at this point. I had an energy source heat pump and a few other things installed 8 weeks ago and they still haven’t finished the job. I have called multiple times trying to arrange for them to finish what they started and still nothing. After talking with a manager called Lizzie, I was told “I’m driving her crazy” because I have been fighting for weeks for the work I signed up for to be completed. Do not recommend at all and the customer service is awful. More...

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Excellent service. An appointment was made swiftly. The engineer was professional and respectful and did a great job explaining how the timer works and servicing my boiler.

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Friendly and polite experience engaging with the survey team (Brian McFlynn & Andrew) on alternative heating arrangement (ASHP) We were provided with a clear overview of the operation/design and installation of the proposed system. Any question we raised were satisfactorily answered, and we have been made aware of the next steps in the process. Thanks again to Brian & Andrew. More...

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Gary Low came around to do my survey. He was very thorough, very knowledgeable and very professional. I would definitely recommend this company. Gary was amazing

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I had the pleasure of having Gary Low out to do our survey today. He was friendly whilst also being thoroughly professional, focused on carrying out the work to a high standard. He was here for nearing on 3 hours, during that time he worked non stop! Thanks so much for coming Gary, I’ve already recommended the company to a few of my friends off the back of your visit. More...

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I had Brian McFlynn out at my house today checking the house and doing measurements before the work can be carried out. He was lovely and friendly, and just cracked on with the job leaving me to do what I needed to do. He even went above and beyond putting a strip of hooks on my wall for me, what a gentleman!! More...

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Gary Low carried out a house survey last week and was very thorough and explained everything in detail. Cannot fault.

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Not to be trusted. I had my survey done and had some questions which I put to them. Getting answers to these questions has proved difficult and the standard of the answers is poor in some cases ("trust me it works, google it yourself" type responses). They have failed to answer any of my "room in the roof insulation" queries. During the survey it was suggested that if the insulation depth would prevent the doors opening some insulation could be left off to allow the door to open- this sounds very odd and I wanted pictures of what they meant- these have not been forthcoming. I also wanted to know if my staircase might end up under the legally required height after the insulation, but this has not been answered either. After months of delay on these questions and no response to my prompting emails I got in touch with the guy that did the survey and was promised that the person who answered the questions was just on leave and the job here would be done before winter. Another month passes so I chase again; only to be told they have run out of funding (they claim this is not just them but everyone) and they wont get more till next year. So another winter with no heating. So if you have any conditions made worse by cold be especially worried about using this company. More...

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