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Z

Zaxby's Chicken Fingers & Buffalo Wings

Knoxville

(763)
Z

Zaxby's Chicken Fingers & Buffalo Wings

Knoxville

(763)

Reviews (763)

Leave a review
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Lisa M.

14 October 2019

Yum! Never been to a Zaxby's. Really good. Got the Southern TLC sandwich meal. Breaded chicken was crispy crunchy not greasy. Lettuce and tomato very fresh. Crinkle fries were slightly seasoned and fresh. Fast friendly drive thru. Lots of choices here like wings, sandwiches salads, appetizers, fingers etc. Many different sauces too! More...

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Alan R.

8 October 2019

Oh Zaxby's, how do I describe thee?  Just like most fast food joints, I have a love/hate relationship with most of them.  Hate the fact your food never ever/not once looks like the pictures on the menu but live the speed and convenience.   And like many chains one restaurant is great while another is a dumpster fire.  This Zaxby's, on this day was great and mostly was due to the super sweet woman who took our order (again, customer interaction is a huge part of how I rate a joint).  Food was standard Zaxby's, well cooked buffaloed fried tenders over a good portioned salad.  The regular Buffaloed Bleu Zalad was just that, regular but always consistent.  The Zensation salad was so-so as well. Definitely could have done without the eggroll but it's part of the package.  A crispy spring roll might play better.  But what don't know.  ;) This location has some entry and exit challenges but is a well kept property. More...

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Gene Y.

7 October 2019

I think I'm becoming the official chicken wing reviewer. I've always seen Zaxby's around but never got to try it. Wings are decent. I'd get them with sauces and dips on the side, because the wings come out crispy hot and not greasy. Although I do love a traditional wet buffalo wing. Sides were good. Fries and toast were hot and tasty. Friendly, attentive staff. Was going to knock on some dirty floors then an employee came around to clean it up. Overall nice, convenient place for wings to eat in or bring home. More...

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Bob J.

6 October 2019

Great Zaxby's! The employee at the counter was very nice. The food came out very quickly. The Wings & Things were great, especially the seasoned fries. They have a large parking lot. Overall, I highly recommend this Zaxby's. More...

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Kim K.

5 October 2019

Picked up some box meals to snack on while watching college ball. Drive thru experience was pretty good and chicken was juicy and delicious, as expected. Thanks!!

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Dustin A.

4 October 2019

So I've never been here and we decided on our road trip to check this one out. Overall a very clean place, the staff was very knowledgeable and nice. We got the 5pc buffalo boneless wings and the zestful chicken sandwich. The price is comparable to chic fila. Full meal about $10 a person. The fries are basic and the chicken was crisp and fresh. The food was good and we have no complaints. They do serve your food in nice dishes if you eat in, that's there way of separating themselves from the McDonald's world. This is a stop if your in the area type place. More...

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Amanda Galvin

4 October 2019

Excellent !!!

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Suna S.

26 September 2019

So, as a Floridian living in the Tampa Bay Area there are not very many Zaxby's around. My boyfriend lives in Georgia, and I can't pretend like I don't look forward to getting Zaxby's every time I visit him! However, I wanted to find one closer to me, of course! There were a couple Zaxby's closer to me than this one, but the reviews drew me in, and yes, I drove 20+ miles down the interstate for some chicken tenders. And you know what? It was f*****g worth it. First of all, this restaurant is genuinely beautiful inside. There's brick interior, several stylish signs, huge semicircle booths, and it's clean as a whistle. It's like you're going to an actual restaurant, whereas Zaxby's is considered... well, fast food! The food was amazing, as always, but I also just really love Zaxby's. We ordered to dine in and the food came out in less than 5 minutes, hot and fresh, and the sweet girl working apologized for the wait. I was like, girl, what wait? It came out SO quickly. Regardless, top notch customer service AND food. Also, since we had kind of a long drive back home, we both used the bathroom before leaving, and my goodness, the bathrooms were FLAWLESS. They were so clean, so well maintained. All in all, I had an amazing experience here and when I just can't wait until my next Georgia trip to get some Zaxby's - I'll be coming to this one. More...

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Kristal L.

25 September 2019

FOOD: good. Crispy fries and chicken. Salads are huge and the Zaxby's sauce and sweet and spicy are good. You can have your chicken tossed in sauce for 20 cents per piece (which I think is pretty pricey) or have it on the side. Spicy level for sauces range from mild to infernoPRICE: 10 pcs of chicken strips is about $12 and comes with 2 sauces. Salads are all about $11. Meals with sides a couple strips n toast are around $11. Snack pack with 3 strips fries n bread is about $7DRINKS: they have a coke free style machine SPACE: lots of seating in and out More...

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Daniel P.

24 September 2019

Pros: -many options to choose from! (Chicken tender plates, sandwiches, different sauces, etc.) -menu is clearly located as soon as you walk in -AWESOME INTERIOR! Love the lit up signs that  give off such a chill, modern vibe :) -spacious seating (outdoor area, high top seats and booths inside)-clean -kid and fam friendly too!-touch screen fountain soda machine with so many choices and even the option to try drink combos that people customized! Interesting :)Definitely a place to keep going to! Both the food and ambience are on top! More...

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Robert N.

17 September 2019

My wife and I are extremely impressed with Zaxby's Chicken Fingers. They are far and away the best of the best. I can not say enough about the flavor and consistency of this product. Don't change a thing. 6 Stars.

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steve kitts

16 September 2019

Side salads

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Michael Bryant

16 September 2019

Fresh and delicious food

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Susan F.

13 September 2019

We came here for the first time a few nights ago, and are thoroughly pleased. This will be our new go to. Food was delicious, hot and fresh, with good pricing and many options. But what set it apart from the rest was the service. I came with a deaf sister and Autistic child, so there were challenges but the manager Amy came from the kitchen and took care of us. She was patient and really went out of her way to help us with the process. She didn't make them feel as though they were different at all, but instead took the time to find what was right for them and communicate with them in a way they could understand and were happy with. She also actually brought our food out to our booth in the back, and checked on is several times. A breath of fresh air in the dining industry! Will be returning and recommending More...

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Abi M.

12 September 2019

My husband and I heard Zaxby's was doing a buy one get one deal on their Southern TLC Chicken sandwich meal, so since I'd never been to Zaxby's before we decided to stop in for dinner.First of all, I was impressed by the interior! You're really selling the place short if you only go through the drive through. The register and seating areas are done up in a much more design-heavy way than your typical fast food chain, and I thought it had a lot of character.Our service at the register as we ordered the two meals plus a kids meal for our son was very friendly and helpful, as we didn't know our way around the menu, being newbies. Our food came out pretty quickly, and it was hot hot. I thought the presentation was a bit lacking as the sandwich and fries were just floating around the black plastic/styrofoam plate, but I was there to eat not admire art, so not a big deal. The chicken was very tender and juicy and, as I said, hot, and I thought the flavor in the breading was pretty nice, too. The sandwich as a whole was satisfying. A good classic chicken sandwich. As for the fries, they were well-cooked and tasty, but I thought they went a bit overboard on the seasoning myself. It was a good seasoning, but I only needed a sprinkle, and some of the fries were definitely coated. I will say that the kids meal seemed like a great deal to me, and the tenders my son received were nice and plump, too!A positive experience. At someone's request I would revisit, and I would suggest, for curiosity's sake if you haven't been yet, you should also try out Zaxby's. (If not only just to see their fancy interior!)They also have one of those fancy drink dispensers that have about one million options. Almost too much choice. More...

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Ashly H.

9 September 2019

Delicious food, clean restaurant, and fast service. The best sweet tea from any fast food restaurant in the area!

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Korey A.

2 September 2019

Great food, excellent counter service, casual pop music playing in background.  I would recommend if you are looking for something quick and decent.

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Patrice F.

1 September 2019

What's not to love about Zaxbys. The food is always great. Service is a hit or miss but that's a given with fast food restaurants. This location is always clean. My food always comes out fresh. I have no complaints. My fav is the Zaxby's club sandwich combo. It comes with 3 chicken tenders on Texas toast with bacon, cheddar, lettuce and tomatoes. I opt out of the Zaxbys sauce because I'm not a fan of mayonnaise but bbq sauce does the trick! It also comes with some fries and a drink. Very filling. I love the fact that they put season salt on their fries too! It's one of my top fav fast food restaurants! You should definitely check it out! More...

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Kristin Peters

1 September 2019

Good chicken at a fair price.

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Marueny A.

31 August 2019

My family and I came into this Zaxby's super hungry and also had a little chaos when ordering. The cashier Lana (I hope I spelled that right) was super nice and understanding! Also the food was great!

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TK T.

30 August 2019

This was my first experience at a Zaxby's. I ordered at the drive through around 2:30 pm, from a pleasant young lady. Upon my arrival at the window, I was warmly greeted, and was presented with the total. I ordered the four piece chicken tenders platter, which contained chicken, coleslaw, seasoned fries, and a slice of Texas toast. Even though the time I arrived was not busy, the food was fresh and came out quickly. The chicken was perfect! It was juicy and had a great flavor. The coleslaw was crunchy and tasted amazing. The Texas toast was good, and the fries were seasoned to perfection. The only real downside of the whole meal was the drink had more ice than I would have preferred. That is literally the only real con for my whole experience, and to me, that doesn't really matter in the grand scheme of things. The young lady at the window was professional and delightful to deal with. What a fantastic experience! More...

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Baxter B.

29 August 2019

A great menu of tenders, wings, salads, and sandwiches. I am honestly afraid to track how much money I spend here monthly. Great service and a nice inside dining area More...

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Neil M.

28 August 2019

I have been coming to this Zaxby's location for a few months, and it has always been good! At this recent visit, I ordered the Fried House Salad with Honey Mustard dressing, and it is always a great salad. Overall, this Zaxby's has been doing a really great job at every visit I have had for months!! If someone had a bad experience here, I would definitely recommend giving this location another shot! More...

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Dwhizzle Dizzle

25 August 2019

My 1st time ever eating there.Good food. Good prices. Friendly service. Very clean. That's a winning combination with me!

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Angela Woodard

25 August 2019

Wonderful as always

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James Z.

18 August 2019

I don't know why this location gets such a bad rep.  I love this place.  No employee has ever been rude taking my order either.  The chicken is always delicious and has never disappointed me.  Fried to perfection and a very large array of sauces available.  The place is really nice and is a great atmosphere.  I would give 5 stars if not for the prices being too high.  But for a Zaxby's location it is a really good one. More...

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Toni Gullett

18 August 2019

love the zensation salad and fried mushroom

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Judith A.

9 August 2019

Delicious wings and the prices are very reasonable,The service is good and it's very convenient

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Misti Smith

8 August 2019

We went threw drive thru 7-19 Monica took our order she has the best customer service voice and she was so nice she didn't rush us and I wasn't stressed by the end or my order.. the food was fast and hot the lady taking cash had a smile on every one looked happy.. y'all are awesome... Way better then burger King on merchants or McDonald's... ❤️❤️ More...

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Richard Presley

8 August 2019

Great southern hospitality! Fresh hot food in a clean environment. Thank you for all you do, keep up your hard work!

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Zorana Clark

8 August 2019

Love their food great service

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michael haverstick

8 August 2019

Always good at zaxbys this one tho is ok not the best but it works!

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Charles Pryor

8 August 2019

Love love love the TLC yyyyuuuuummmmmmyyyy

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Reneé B.

4 August 2019

but not because I've been to this location lol. Can y'all please put a Zaxby's in Fort Worth. Thanks

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John R.

2 August 2019

My family loves Zaxby's (only second to Chik-fila in our hearts)! I usually wouldn't review a fast-casual joint because they're all kinda the same. But this particular Zaxby's had a great interior decor. It was early in the day, so everything was looking fantastic - but the franchise owner had put a little extra into this location. Beautiful wooden tables, nice Life Proof floors (I have these in my home), and faux brick walls. The normal interior decorations (old memorabilia) was replaced with some clever lighted signage - reducing a cluttered look. I hope more of their restaurants move to this farmhouse style! Oh yeah - the food and the service were great too :) More...

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Stephanie L.

24 July 2019

Needed to hit up a drive thru since I had my baby and dog in the car. I didn't want the same old Wendy's and Culver's near my house, so Yelp came to the rescue with something new that wasn't too far--Zaxby's! I ordered the Southern TLC crispy chicken sandwich. It came with lettuce and tomato. And I subbed the mayo for Sweet and Spicy sauce. It was great! The chicken was tender, the breading wasn't greasy or heavy, the bun was soft, and the lettuce was refreshing. The sauce reminded me of a sweet Thai chili sauce, and it lived up to its name--sweet and spicy. I think it would have been bland without a sauce, but they have so many to choose from. I would try a different sauce next time since there are many that sound good.Service was friendly and efficient. I'd come back if I were in the area. More...

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Mike G.

24 July 2019

i think the gal that waited on me/my granddaughter is "Jackie B" (on receipt).she makes this place the best zaxby's west of the mississippi... and maybe east too. she's friendly, helpful, smart, attentive, energetic..... and good-looking too! food (zalads),as always, was great. and she changed the tv channel so we could watch brady win the superbowl ...while we enjoyed our supperbowls ! we'll bee back.  -------- fast forward to 5/2/19---------/been back several times since original review. NEVER disappointed. (and they treat military/vets like royalty.) try it, you'll like it!fast forward to 7/24/19.... another really nice visit (cobb zalad) .... Emanual(sp?) offered me the military discount based on the USCG vet baseball hat i always wear (being a 78 year old USCG vet.). service was quick, as was the cleanup (by emanual) of the soda i clumsily spilled on the floor...!  if all zaxby's employees were as top-flight as this emanual  kid, their business would skyrocket!!! i'll be back often... More...

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Alex P.

24 July 2019

Would of gotten 5 stars, but kinda stinky. An unidentifiable smell. Other than that the place had good customer service, Amber was nice and straightforward! The food was fast and delicious :) thanks for the service! More...

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Charis S.

21 July 2019

Great location. Very friendly and attentive staff. Super clean location from the dining area to the bathroom. Fully stocked condiments, etc. Staff members even came around to ask if we needed anything and took our plates to the trash for us. Loved the decor. Owner was even there walking around and talking to guest. More...

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David B.

21 July 2019

This was such a nice Zaxby's! Probably the nicest one I have ever gone to. The staff was extremely friendly. The food was fixed just right and we were served very quickly. The decor was absolutely awesome! I would definitely recommend this Zaxby's! More...

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Marcus M.

21 July 2019

Amazing spot to grab some delicious chicken tenders. Employees were extremely polite and the restaurant was nice and clean

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Tina D.

20 July 2019

Good place. Got here around lunch time. The toast is buttery and tasty. The chicken fingers were good. The wimpy saucy is tangy  and salty. Fries have good seasoning and the staff was quickly and friendly. I like all the choices for sauces and sweet and unsweetened tea. I restaurant was clean and nice. The cole slaw was equally fresh and crisp. I'll be back good service and the chicken fingers are very crispy and tasty.  Parking is plenty. More...

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Randy G.

19 July 2019

As always excellent food and great service. The manager even visited our table to check on our food and service. She also explained the survey process and asked us please to share our experience and visit. The only constructive feedback is they need more than one drink station. I miss the cherry Fanta they used to carry as well. I'm not a fan of the fancy drink stations. More...

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Andi F.

15 July 2019

Fast food that is mainly focused on chicken. I mean, they have salads that look huge, but fried chicken is their thing. The interior of the restaurant was clean and neat. The staff seemed way too excited to be there. The chicken strips seemed a bit overcooked, the mushrooms a bit too overbattered, but overall it was good. Quick food that did not totally upset my stomach. The sauce was pretty darn good. The sweet tea was not too sweet. I will be back when I am in the area. Which may be sooner than I hope for. They don't have any locations near where I live, but who knows, they may come sooner than later. More...

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N. J.

13 July 2019

Great food, clean dining facility and friendly customer service. I really love Zaxby's and was excited to visit this location. The wings were cooked extra crispy, just how I like 'em The sauce was perfect, and the fries were well seasoned. What a treat to experience this Zaxby's franchise. More...

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Carmelita Whitaker

8 July 2019

Nice

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Donna Taylor

8 July 2019

I called to place a catering order but was leery due to some bad reviews but Ricco assured me the chicken would meet or exceed my expectations. Thank you Rocco and staff. This chicken was hands down the best I have had from a Zaxby's. The staff supplied everything I would need including sauces, serving utensils, plates, cutlery, and napkins. Even offered to carry it to my car. Great crew . Great Food. More...

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Adam Conard

8 July 2019

Good fast food

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Erika J.

7 July 2019

The fries could have been better because some of them were still raw in the middle. The White Cheddar Cheese bites were perfect. They were crispy on the outside and super cheesy in the middle. The Sweet and Spicy chicken wings were good but I did have some with super long feathers still attached to them. The toast was as always perfect and delicious. More...

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Brittany S.

7 July 2019

Wonderful location. Fast service. Friendly staff. Quick drive thru. Hot food. Easy to find and get to. Very clean!

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Chad M.

4 July 2019

Great to be back at the first Zaxby's in Louisiana right here in West Monroe Louisiana. Great food, friendly service, and quickly prepared. My food was ready and I was out the door before my family had even finished ordering next door at Subway. Real Chicken at Zaxby's More...

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Staci D.

1 July 2019

We stopped by here for lunch on our way to the beach. The food was good and the staff was very friendly. The restrooms and the restaurant both appeared to be very clean. There was plenty of seating and multiple televisions on. Our order was taken quickly and we received our food quickly as well. More...

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David M.

30 June 2019

I had the cajun chicken sandich that was pretty damn good. Im glad zaxbys also gives a discount for military.

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Mary S.

22 June 2019

I love the Zaxby's House Zalad!!! I gave a 4 star because I went there (same place, almost same time) yesterday  and when pulling out of the drive thru realized they gave me Ranch instead of Honey Mustard dressing. Ranch is okay but that wasnt what I had ordered. Service and timeliness was very good both times. More...

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Kayti M.

18 June 2019

Feeling this location pretty hard. The service is quick, the food is great, and the staff is usually pretty upbeat and cheery. I've yet to have a bad experience here. More...

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Dominik D.

18 June 2019

It was a really nice, clean location. The chicken and fries both had a nice spice mix, and their bread made it just that much better.

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Nichole B.

15 June 2019

My family and I love to go here before going to see a movie. Always fast and fresh! Highly recommend!!

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Jennifer P.

14 June 2019

The place was clean and the staff was nice.  This was my first visit so I was impressed.  The food was good.  It's definitely worth trying.

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Tekeia W.

13 June 2019

I love this location! Staff are always so nice and the food is always perfect! The teriyaki boneless wings are sooo yummy! And I come here OFTEN. Like once a week, and I never have a bad experience. Never have to wait long either! More...

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Christina W.

12 June 2019

Chicken! Newest chicken place in Saraland! Of Course I eat at Zaxby's in MOBtown and everywhere all the time. You know what? I have never been disappointed by a Zaxby's. Their chicken is moist.! You can get it fried, grilled, blackened, or buffaloed. They have traditional wings and boneless wings with several sauce options to toss those wings in! You know what else I enjoy!? The fried mushrooms! Delicious!! The white cheddar bites aren't too bad either. I do suggest you go inside because the drive through is pretty long and not quick because they don't have food just sitting under a warmer. I love the blackened Cajun chicken sandwich and the sweet tea is pretty darn good. I'm picky about sweet tea. I just don't drink sweet tea from anywhere. So, stop on in!! More...

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Mike P.

12 June 2019

My wife is obsessed and keeps getting our dinner from here. I have yet to be disappointed, some of the best fried chicken and good ole southern comfort food you will find around here! Highly recommend!!

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Heavens Sake

8 June 2019

This is high quality fast food..excellent..friendly...clean..very good food

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Derek Moessinger

8 June 2019

The Black n blue salad was delicious!

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Ronald Gann

8 June 2019

Had a great meal with Stavanna Ward

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Billie Branch

8 June 2019

New blackened chicken zalad as awesome

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Jo Tate

8 June 2019

Food is excellent.

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Rkipper Kelley

8 June 2019

Just plain too good.

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Mary Gesford

8 June 2019

Always good

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Kenneth L.

5 June 2019

We ate at this place after my friend's Dylan graduation. We had a good time here but the coleslaw was not vegan and some Colombian woman dropped a bunch of ice from her cup, no one came to clean it up. Then more people came saying that they knew me and my friends, I had no idea who they were. More...

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Santi R.

3 June 2019

I usually have their salads which are amazing and they serve enough salad for 2. The service is good, this time I went through drive through. Alysia waited on me today, she was wonderful. Very polite More...

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Anissa W.

2 June 2019

Food was good. Service was quick. Basket of toast was actually buttery unlike a different location I recently visited. I didn't almost choke to death here. It was a very good experience. They just need to remember to give napkins when assisting drive thru customers. That shouldn't have to be requested when service greasy food. :) More...

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Justin C.

25 May 2019

No idea why so many negative reviews, sure it's takes a few minutes but you get hot, fresh chicken for the wait. The store is clean and the employees are friendly. I especially like the seasoned crinkle fries and well done tenders.  All in all you get what you pay for, don't expect gourmet and you'll be more than happy. More...

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Angela S.

18 May 2019

Stopped in off the interstate to this brand new Zaxby's. Very well done decor. Real attention to detail right down to the bathrooms.   Hot, fast, fresh, food. Our whole party ordered salads to their liking. Everyone had a little different twist and all arrived with cool crisp veggies and hot fresh chicken. Will definitely stop here again. More...

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Chris P.

17 May 2019

We just came here for a meal and we were dying to try a zaxby's. Since it was our first time we ordered one meal to snack on we ordered the boneless wing meal. The chicken had a great flavor, the fries were fresh, the slice of Texas toast was cool too. Overall we liked it and when we're in Orlando again, we'll definitely try them again ! More...

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Jerry T.

17 May 2019

We both had the salads with chicken. My wife had her chicken grilled, and mine was fried. We both enjoyed them. Only downer was the table was not wiped real clean after the previous user.

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Tiffani W.

12 May 2019

We were driving through from out of state and stopped for a bite. It was beyond our expectations. Not only were the serving sizes reasonable, the prices were as well. The food was great. We'd come more often if we lived close. More...

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Luani S. D.

11 May 2019

I love zaxbys chicken, it was fresh and hot and fried perfectly. Both the salad and the combo were great. The coleslaw was delicious as well, my favorite coleslaw ever.

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Michael T.

10 May 2019

Tried out Zaxby's for the first time in almost 9 years! Holy cow! Best chicken tenders money can buy! Someone give me the recipe!! Staff is extremely friendly. Met the owner Jon and he talked to us about how much he loves Zaxby's! Great guy. We will certainly be back. They have way more healthy options and the Zaxby's sauce is to die for!!!Coolest thing about this place is that's it's brand new! It's super fancy on the inside. Won't find a restaurant this nice inside at the competition! More...

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Brooke Glover

8 May 2019

Love Zaxbys, they never disappoint!!

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Debbie Austin

8 May 2019

Good salads. Sometimes you don't get much chicken if you order the grilled salad though.

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Dylan Xaiver Thomas

8 May 2019

One of my favorite places to go the food is so good

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Jacob Hampton

8 May 2019

Always wish it was Chik-fil-a.

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Jamie Jones

8 May 2019

Great serve

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Chris G.

4 May 2019

Been here several times.    Always clean.   Fresh.   Hot frys.   AND CoRReCT.   oRDERs.     That's a huge plus these days.    Other Chains    When I'm always going back to get my order correct and eat cold frys.   And out of sweet tea at lunch time     This place has it down !!!  Don't be like the rest of the chains     Keep up the good service. More...

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Sue H.

28 April 2019

Very convenient for us to get dinner when we really don't want to cook.  Good food and service is great.

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Jan M.

27 April 2019

Ok, so it's Zaxby's. I didn't go into the dining area and ordered from the drive-through. It is a customary experience. My order was taken rather quickly as there was no long drive-through line. I knew what I wanted so I just said it and to get exactly what I ordered. The staff was courteous and the person taking the order sounded like she had a smile on her face. When I drove around she looked happy to be doing her job. Now if it's around rush hour, I expect a line, I expect that there may be a delay making more fries if they run out. I have no complaints as my food was hot. My tea was cold and I am happy. More...

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Tim B.

25 April 2019

Clean. Quick. Tasty. Well decorated. Great service. Flower boxes outside a nice touch!

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LaVonda W.

21 April 2019

I actually give it 4.5 stars. Wings are very good. The cheese curds are better than Culver's to me.

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Pearl D.

16 April 2019

Had lunch here. We all got salads. Very fresh and well prepared. Good healthy stop. Service was good and restaurant clean

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Grace L.

15 April 2019

Amazing & friendly staffs! They're very professional & gets people's order fast, especially drive thru. Doesn't waste my time :)

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Teeh H.

13 April 2019

I love Zaxbys. I don't know why I'm just finding out about them, drive past them for years.

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Renata B.

10 April 2019

Stopped by here over the weekend on a whim and it was pretty dang good!We tried the chicken and things combo and the honey butter chicken sandwich and everything was really good! The only thing I would do deferently (on my part) would be to order a different sauce on my wings. I got the "whimpy" buffalo sauce and it was just what it's called, whimpy, duh me! Luckily they have other great sauces to choose from. The fried mushrooms were good and the vegetable dip that comes with it is so good as well as Zaxby's sauce! Yum! More...

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Steven Malott

8 April 2019

Fast service, great food. I have never had a bad experience at this Zaxby's location. We ordered chicken tender platter and chicken tender sandwich on Texas toast and everything was correct and cooked perfect. My family and I will be returning to this restaurant again and again. More...

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James Davis

8 April 2019

Good

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Vickie Rogers

8 April 2019

Best salad in town

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Jerry Hill

8 April 2019

Great

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TYLER HOLLINGSWORTH

8 April 2019

Chicken Tenders = Clean store. Friendly staff.

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Savannah Monroe

8 April 2019

Good job

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Deven Suggs

8 April 2019

Good food and they usually dont mess up your order

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Abram White

8 April 2019

Zaxby's is one of my favorite chicken restaurants. The fried chicken strips here are nice and hot. This location also has a Coke Freestyle. The Zaxby's sauce is good and it isn't one of those nasty sauces based on barbecue sauce, it's actually something you want to dip all your food in. More...

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Team Couples RC tiffany and eric

8 April 2019

Awesome

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Los D.

5 April 2019

Surprised to see negative reviews....  went here for lunch today and ordered the 6 finger plate.  I like the option oof getting double fries instead of coleslaw.  Food was good, good sauces.  Reasonable price for quantity. More...

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GT R.

4 April 2019

I love the chicken here. Best fast food chicken fingers made. Additionally the zax sauce makes everything better. Don't miss out on Zaxby's

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Pamela M.

2 April 2019

Stick to the classics at Zaxbys. The wings and things combo is great snd just the right price. Ive tried many of their newer items (hot chicken, sweet chicken, Caribbean chicken) and they dont compare to the classics.

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Alex B.

29 March 2019

A new Zaxby's on OBT.The workers are pretty good and the food is hot every time. I'll be coming back often as long as the workers are nice and food is hot! New fan of the chain .

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Lauren S.

27 March 2019

Love this zaxbys during lunch time. The drive thru is very quick and the employees are very friendly. At night the service is slower but the food is always fresh for fast food.

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Erika J.

26 March 2019

The sweet and spicy wings were really good. I loved the toast as always. The fries weren't as crispy as I thought they would be but they were still good. The cheddar bites were good but I have had better. More...

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Nick F.

18 March 2019

I have always enjoyed my experience at this location. Food is always fresh and hot just as expected. My order has always been perfect. Cleanliness is outstanding here as well. My only negative thing to say is the staff wasn't as friendly as the other locations I'm used to. I sensed an attitude when i ordered. Nothing bad to say otherwise More...

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Connor L.

17 March 2019

Super Good and I'm super happy.  Great food, service, speed, taste, and clean. Definitely going again, definitely getting chicken finger and wing platter. Wings were good. Thank You.

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Jonathan M.

17 March 2019

Hot and fresh, food was excellent.  However, I see enough guys out and about with their pants halfway down their butts.  I don't need to see that when I go out to eat (DJ). More...

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Jamey C.

13 March 2019

Been to quite a few zaxbys. This one was the best in terms of customer service, food freshness. Walked in 10 minutes before in restaurant dining ended for a to go order, staff couldn't have more friendly. From nky, this one is now our go to location in Lexington. More...

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Eden L.

12 March 2019

Great restaurant with fast service. I have been to this Zaxby's location multiple times and I am pleased with their customer service. When I ask for my wings and things to both be tossed in insane sauce, it is always well tossed. The fries that come with have been too salted before but everything still tasted well. This is my best restaurant experience with fast food. They have real chicken which is rare among other fast food restaurants. More...

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Gene Gray

8 March 2019

Good food and service!!!

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Barbara Neeley

8 March 2019

Food was good. Tried the new online ordering however and was unsuccessful in placing the order.

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Rebecca Williams

8 March 2019

Food was good, but it felt like they had AC on.

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Brandie Wilson

8 March 2019

Always love zaxbys

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Beth Randles

8 March 2019

They were out of all flavors of diet soda in the lobby. The service was a bit slow but my salad was generous and delicious.

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David Jones

8 March 2019

Love the new Jerk sauce

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Tim Mathews

8 March 2019

Good chicken

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Ana Miguel Jose

8 March 2019

It has great food

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Sean H.

7 March 2019

I have eaten at Zaxby's several times near our home in Florida and they are among the best of fast food restaurants. The Crossville location was no different. We ordered our food through the drive thru and unlike other fast food establishments it was 100% correct.  The service was fast as well.  The food tasted fine even after our 10 minute drive home.  Will definitely be back again for a snack! More...

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Tim M.

4 March 2019

We're not typically fast food junkies, but in a pinch we visit a couple. Recently we stopped by Zaxby's because the grandkids thought it sounded good. They ordered sandwiches and fries and were perfectly happy. We ordered a couple salads with fried chicken and were pleasantly surprised with relatively fresh produce and overall hot and crunchy chicken. Not bad considering. But, the price is higher than one may expect for fast food. More...

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LJ H.

24 February 2019

The food is hit and miss,  like most fast food places.  The staff is always polite, at least. You may wait 5-10 minutes before making your order, but the food is usually prepared and handed to you in 3 minutes.  The chicken strips range from so moist they might not be cooked to so dry you know they re-dipped them in the fryer. (Like I said - same as any fast food place. ) More...

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Lathan C.

23 February 2019

I have loved Zaxby's since my military days being stationed in Charleston South Carolina. The matter where it is this place does the best when it comes to tenders and its sauce is wonderful. I am always looking forward to the next time More...

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Amanda W.

18 February 2019

This is my second time coming here. First time was several years ago and it was terrible. Boy have they revamped this place!!! Plenty of parking, drive thru packed, clean inside and out, plenty of seating inside. Once entering we were greeted promptly and friendly by a young lady behind the counter. She was very helpful with suggestions. Once ordering, I ordered the Jerk boneless wings combo and hubby ordered regular chicken tenders. I really wanted a salad but didn't know if it would be good or not. After sitting down I looked around and saw lots of people with salads!!! Should have got one, they looked amazing. This was fast, cheap, and good! I will definitely be back and try one of those salads!!!! More...

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R R.

17 February 2019

Greeted as soon as we walked in! Fast and friendly service! The food was hot, fresh and good! We ordered an order of onion rings, wings and things that came with 5 wings, fries, bread and chicken tenders. Zaxby's is a must when I'm in Jacksonville as we do not have one in Miami. More...

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Mike T.

14 February 2019

First time eating here and at Zaxby's. The food was great, the service was great, staff was great, and good prices. Very clean resteraunt and restrooms also.

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Melissa B.

14 February 2019

So it's been a while since my review and I heard that this Zaxby's has improved so I decided to give it another shot.  I am actually really impressed.  I have been about 3 times recently and they deserve an upgraded rating.  The employees have got to be entirely new or just retrained because the difference is incredible.  Service has been quick, friendly, and the food has been delicious.  I will definitely be back. More...

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Jacqueline W.

9 February 2019

This is I believe my first visit to this location...I was leaving the town center area and looking for a Zaxby's... so I searched on the gps and found this one...Drive Thur wait was about 10 mins - there was about 4 cars in line when I pulled up- my eyes are happy at what I see...my order is hot and fresh Today's meal: 10 traditional wings fries and a sweet tea to go More...

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Emily Hartman

8 February 2019

Always a wait but good food

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Robert Watkins

8 February 2019

Good food, prices are ok

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Chasity Arden

8 February 2019

Always friendly and fast service, great food, nice atmosphere.

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David Kaiser

8 February 2019

Amazing staff

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Ted Butler

8 February 2019

Excellent as always.

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Kevin Rogers

8 February 2019

This is one of the best zaxbys. Tenders are always a good size. Workers are typically good !

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Deena Clifton

8 February 2019

Love it

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Sarah S.

6 February 2019

I usually order the 4-piece Fingerz Plate, this time I ordered the 5-piece.  I can't tell if the reason they didn't put as many fries in my plate is because I have an extra tender or if they decided to give us a bigger portion of coleslaw and in turn, give us less fries. I'm not naive... there is a huge difference than what it used to be. I usually come here once every other month.. so not all the time. I am a huge French fry person and usually eat those first, so it was very noticeable. The cashier was super friendly and smiled to every customer. She also repeated our orders back to us before paying. The food came out really quickly. Very fast service. The food was great as always. More...

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Emily S.

5 February 2019

It super convenient to have so close to my home. Food is always hot and freshly made. I've never had an issue with my order either, which says a lot about this particular area where the majority staff is high school students. And love the Thursday Nibbler deal where Nibblers are $1! Yes, I love a bargain buy lol Super quick and easy dinner on a Thursday. More...

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Alfie B.

3 February 2019

Zaxby's is my favorite fast food restaurant. I've been going to this location for years now.  Service has always been friendly and quick. Restaurant is clean and well-maintained. My go-to is the chicken finger plate. I've also tried their fried cheddar bites and spicy fried mushrooms, which are also both delicious!  I always keep meaning to try different entrees, but their chicken strips are just too tasty :)!  I can't recommend Zaxby's enough!! More...

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Meagan H.

3 February 2019

Friendly service up front.  Boneless wings and spicy fried mushrooms were hot, fresh, and delicious!  Definitely enjoyed our meal!

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Christine M.

28 January 2019

My husband and I order from the drive-thru frequently and service is always friendly and quick. Our favorite thing to order is the Wings and Things platter with the sweet and spicy sauce. Both traditional and boneless are great options but our preference is traditional almost every time. There salads are also tasty and always fill us up. My go to is the Cobb salad with grilled chicken. Portions have never been an issue with us, we are always stuffed after. Dined in once and the service was great! More...

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Molly W.

26 January 2019

Been here three times no complaints awesome hot food welcome and clean environment very good amount of food for the cost great family environment definitely a family staple

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Joe M.

26 January 2019

Very good food little of a wait but wasn't in a rush. Very good service would recommend if you are from out of town.

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Cindi H.

14 January 2019

Giving 5 stars because for it's genre of fast food, Zaxby's stands out. Being a big fan of another similar franchise, I was very happy to see this in our area. Now we don't ha e to drive so far if we want fast food but not feeling Tacos or burgers. We have stopped here 3 times in the last month or so. Once was for take out. My elderly mom and I share their Nibberlz 3 sandwich meal. I love their crinkle cut fries, everything has great flavor. I brought my hubby with us today, he us trying their wings. He did ask for breaded, bone in but they do not have traditional wings that way so he ordered traditional wings instead. He is a wing man, and he said they were very good. He would come back as well. He wants to try some of the sandwiches he saw on the menu along with their spicy breaded mushrooms. All in all, we are very pleased with the service, everyone is nice and the food is very good. We will be back! More...

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Tonya B.

10 January 2019

Zaxby's is a great place for lunch or dinner... a family of one or ten. While chicken is their specialty there's something for everyone to enjoy from the tenders ( a personal favorite of my boys) to the spicy mushrooms... an unexpected delight! We can feed the family in a hurry, within something to appease everyone, and the customer service is always exceptional! If you pass by this location, stop, grab a bite for you or their family, I promise you won't be disappointed!!!Favorites:Spicy mushroomsWhite cheddar bitesand ALWAYS the CHICKEN TENDERS with EXTRA ZAXBY'S More...

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Tish C.

9 January 2019

Always quick service and yummy food! Today I had the four fingers plate, what a deal for $8. 4 chicken fingers, fries, texas toast, coleslaw and a drink. I love their coleslaw and when their fries are seasoned! Thanks for another yummy lunch! More...

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darren riley

8 January 2019

Great Food

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Josh Posey

8 January 2019

Ok place. Little pricey

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Justin Metzger

8 January 2019

Super fast

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Philip N.

7 January 2019

My kids love the chicken finger kids meal and wife usually gets the house salad fried. I get the Kickin chicken sandwich meal. Food is always great and the drive thru staff lately has been really friendly. I usually get greeted and thanked by two people one of those being the manager thanking me and to have a nice day. More...

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AshleyMarie O.

5 January 2019

Overall, good food, clean location, great staff - I've been hearing a lot of talk about Zaxby's so I decided to stop in on a road trip and overall, I would say meh. I prefer Chick-fil-a any day :0)

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Yelp User R.

2 January 2019

Love Zaxby's! The Zax sauce is the best! They have great salads. The tea is really good and fresh. I eat at this location several times a month. I noticed a lot of their 5 star reviews have been moved to the "not recommended" section on this site, which is unfair. Zaxby's is amazing. More...

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Kai L.

2 January 2019

Coming from Hawai'i I wanted some good ol country food and for the price this mean was amazing.  Fries were crunchy warm and soft in the middle, bread had a bit of garlic on it but was tasty and the chicken was cooked perfect.  Mahalo!

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Larry S.

1 January 2019

I have eaten at several Zaxby's and usually the only difference is the friendliness of the workers and maybe the temperature of the food. The staff today was friendly and food was hot. This store did have a different decor than the ones I usually eat at in Alabama. I liked the rustic look of this Zaxby's. More...

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Santiago C.

30 December 2018

The service could be a little faster, as I've experienced an average wait of 10 minutes each visit. Aside from that, the food is great. The wings are a little too seasoned for others, but I like them that way, so no issue for me there. More...

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Marshall M.

27 December 2018

The food is really good the only problem is that  Today my grandma got really hard to chew chicken but overall it's pretty good

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Megan P.

18 December 2018

The manager of this location is 100% commited to CUSTOMER service. Ok, so here's my story. I placed my order through GrubHub at 8:45. I get a call from the manager at Zaxbys at 9:15 saying that my order has been ready for a while and that GrubHub still hasn't assigned a delivery driver.  I call GrubHub and they assure me that someone will be there shortly. I remind them that the restaurant closes in 45 minutes. Call the manager back, he says he'll wait a bit to remake my food so I can for sure get fresh food.THE GRUBHUB DRIVER NEVER SHOWED!  At 10pm the manager calls me again, apologizing profusely, saying that the restaurant was closing and that they tried to call the delivery driver but they never answered. This manager did absolutely everything in his power to make sure that I got my meal as fresh as possible and as soon as possible. My meal would have been perfect if I had not used GrubHub. Definitely recommend this Zaxby's.DEFINITELY DO NOT RECOMMEND GRUBHUB! More...

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Chris O.

14 December 2018

Love their Zalads. I have to be honest, I haven't had anything else from Zaxby's but their Zalads and the enjoyability I experience from eating there keeps me going back time after time. I had the The Blue Zalad this time blackened with blue cheese dressing. It was packed with mixed greens, red cabbage, carrots, roma tomatoes, fried onions, blue cheese crumbs and blackened or buffalo chicken. With of course their signature Texas Toast. I think on my next visit I will try one of their other popular meals like the Traditional wings and thighs or the Buffalo Big Zax Snak. Everything looks so darn yummy. More...

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Lorie L.

9 December 2018

Not bad ! We just came through drive through here last week to give it a try ! My husband loved it ! I'd definitely come back the chicken had good flavor and loved the fried  mushrooms! Only complaint was that they didn't give my husband a Spoon to eat his Coleslaw with so he just used my celery to  eat it with lol it worked and no napkins but thankfully we had some in the car. More...

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Joey Walker

8 December 2018

I like their salads. Fast service.

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Traci U.

6 December 2018

One of our very favorite places for great, fast chicken!  It's always cooked to order and the French fries are great with the seasoning!  The chicken salad it a family favorite and they will sell it by the container if you ask, instead of only as a sandwich. The sweet tea is great and Zaxby's sauce is on point! More...

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Mike C.

2 December 2018

Fast food chicken wings? That's correct they have wings for you and fast. The service is great the employees are awesome. My so has allergies. We asked about what the products contain and the counter person asked  her coworkers answered. The employee even went out of her way to show me a sheet with all the allergens. This customer service alone is worth 5 stars. The food was spectacular, I was not expecting it to be this good for being fast food wings.They have different flavors of sauce I got a few on the side to try and they were all tasty.I also ordered fried mushrooms, and other fried food. The mushrooms were my absolute favorite. The shrooms were sliced, breaded and fried I have had shrooms before but they are always fried whole. Maybe the sliced added somthing. All the food was great. Overall the restaurant was clean as well as the restroom. The staff was great and the food it good. I wish we had them locally More...

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Anne E.

30 November 2018

Great fast food stop! Friendly staff and always perfect drive through service!  The food options are fine and fairly priced. Plus they offer coleslaw. Love their chicken fingers over the others. More...

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Joshua W.

25 November 2018

We went there yesterday and ordered 75 dollars of food.EVERYTHING was cold and old and tasted awful. We went to the front of the restaurant and talked to the manager and she willingly recooked everything fresh. It was soooo worth it . Thanks so much Zaxby's for taking care of us More...

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Greg S.

21 November 2018

Great and fast service.  The food was good and my kids ate all of it, which they normally would not do. The inside was clean and employees were constantly out cleaning the dining area.

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Dillon H.

20 November 2018

I really liked zaxbys tonight, the grilled chicken sandwich was really good and my girlfriends chicken tenders were great as well! At $12 it was a wee bit expensive but well worth it for fast food. More...

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Justin H.

20 November 2018

Got the chicken finger plate with crinkle fries Cole slaw and Texas toast. Zaxby's chicken fingers where tender and juicy with plenty of seasoning. The fries where ok, Texas toast was good but the best part was the dipping sauce. Tongue torch sauce is their most popular sauce, and I can see why. The tongue torch sauce is extra peppery with a little tang. Great place for chicken, try it! More...

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James M.

19 November 2018

Tried out the newest fried chicken place on 29 North, Charlottesville's fried chicken highway. Was greeted by friendly staff and served up a delicious chicken strip sandwich to go. The spicea were definitely different enough to stand out from the competition but I still have my favourites. Worth checking out. More...

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Allie M.

15 November 2018

One off my favorite fast food places to eat!! Salads are great, chicken is solidly good, and I love love love their buffalo boneless wings! When you go, you have to try the Zensational salad... you won't regret it! More...

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Lisa K.

10 November 2018

Great food and friendly service!  So many delicious options to choose from!!  Very clean inside and out!

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Alice P.

9 November 2018

First time dining here. I stopped in for a quick lunch and was very pleased. I was greeted with a warm friendly hello and a smile.  I ordered a chicken tender sandwich meal and it was really good. Fresh, hot and packaged well. While putting the lid on my cup, I spilled my full cup of sweet tea all over myself and the floor (I have no idea how that happened). The staff was so helpful and kind to me. They cleaned up my mess without complaint. I apologized and they smiled and assured me it was no problem. I felt bad for the mess but they made me feel at ease. I will suggest sturdier medium size cups. They have really clean restrooms as well. More...

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Sammy joker Davis

8 November 2018

Good chicken tenders

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Kenny Williams

8 November 2018

Great food. Friendly staff

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Raymond Ashley

8 November 2018

Best chicken and salad!!

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Christina K.

7 November 2018

Amazing customer service in the drive through this evening! Tamara I believe was her name and she repeated my order and didn't mind that I had miss spoke, she just made sure by making sure she heard me right. It was refreshing to get this customer service in a drive through(other than Chickfila) I hope someone acknowledge they had a great employee because attitude with the public is perfection, and who did her training did a fabulous job! Food was hot and correct! Thank you Zaxby's Mundy Mill, you did a great job! Makes all the difference in the world how your treated at the call stand to the window!!! More...

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Lupita T.

4 November 2018

I have been to many zaxbys and none top the service they have here, amazing service food was great, they made sure we left happy, will be back again! 10/10

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John C.

3 November 2018

Took my Dad out to lunch at Zaxby's today after seeing all the good reviews here on Yelp. Dad had the Southern chicken sandwich and he was impressed by the size of the chicken fillet. The sandwich had 2 nice ripe tomato slices and he enjoyed every bite. I ordered 5 chicken fingers and 3 different sauces. The original sauce didn't do much for me. The teriyaki was just a bit too sweet for my taste but it was still good. The tongue torch sauce was perfect for me! Very flavorful and a nice amount of heat. Now that I've found my favorite sauce, I cannot wait to go back again! More...

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Bobby B.

1 November 2018

One of the best ones I've ever been to besides halls ! Nice smiles clean and fast good job every time so far !

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Xavier C.

31 October 2018

This particular location actually never disappointed me. Whether I go to the drive thru or go dine in my order is always exactly how I ask for it to be. The employees don't seem to be thrilled to be at work when I go in, they are however very friendly whenever you are speaking to them. The food is just what you would expect from any other Zaxby's that's doing their job the correct way. More...

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Donald S.

30 October 2018

My son and i went there yesterday. We had spicey mushrooms, onion rings, chicken sandwhich fries 2 pops i forgot what he had. I shared my onion rings and spicey mushrooms with him. I have to give it a 4. They gave my sons tray to another person. Some of  the food was highly salted.  I did see sonething good about the place. Airmen come there to eat. One e 3 was the go guy that day. He walked out with huge bags of food. Another two airmen sat down. I'd go there again. More...

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Mrs. C. W.

28 October 2018

Good friendly welcome from employees, very clean restaurant, quick to take your order. Food is fresh, made to order, hot and correct.  highly recommend

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Andrew O.

27 October 2018

We had a Zaxby's back home and we always made it a point to eat there while we were in. I was thrilled when they came to Charlottesville. Their whole menu is pretty good but I always get their wings and things meal with traditional wings at the tongue torch heat level. They also have nuclear and insane...do NOT get the insane level unless you really like hot stuff. I can eat them, but it's a painful process. More...

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Bryan B.

24 October 2018

Never had a bad experience here. Food is always the way you expect Zaxby's to be. We eat this location at least once a month, and the food and service is always great. This location also offers 10% discounts to some of the local workers if you mention your place of employment. More...

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Anno M.

13 October 2018

The address is completely WRONG. it's actually 10610 Strathmore Shores Place Gibsonton FL 33534. If you get off at exit 250 go west until the light where Walmart is then an immediate left behind Dunkin Donuts. Luckily the staff were very friendly and assisted me in obtaining the correct address with some landmark directions. No issues with the food, just another fried based food restaurant. More...

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Jordan L.

9 October 2018

Food was hot and good and service was fast, but almost every aspect of our order was wrong or missing when we got it (we went through drive-thru). The staff was so friendly and helpful in fixing the issue however that id still recommend. More...

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Jamila Burroughs

8 October 2018

Everyone was very friendly and I ordered a lot of food and my food came out really fast and fresh.

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Mary Smith

8 October 2018

Great food and drinks

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Harvey Thomas

8 October 2018

Fresh

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Kristina Griffin

8 October 2018

Food was good

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Charles Neal

8 October 2018

Great food

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B'Simone C.

8 October 2018

Stopped in for a quick bite. I enjoy my treat of white chocolate cookies and peach lemonade.

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Alex K.

5 October 2018

Super friendly staff! Accidentally mixed up my order and when I told them they were extremely apologetic and fixed it right away. They even gave me a free drink!

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Philip H.

4 October 2018

We dined in on a Friday around 5ish. The food and wait was fine. This Zaxby's location is pretty consistent with their product. I do love the wings at Zaxby's, but everything is overpriced. More...

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Aidan V.

2 October 2018

I love zaxby's sauce. Really good. Nice place for a bite to eat. Plus they have that soda machine with all the different options. Trust me its fun to try all the drinks at those machines. Chicken is decent. Sauce makes it better. I love a quick bite of chicken when out and about. More...

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Susan C.

29 September 2018

They have a really good fried chicken sandwich and fries. I like the seasoning on their fries just wish they still offered milkshakes.

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Mister K.

22 September 2018

Apparently from the reviews, it's hit and miss with Zaxby's, especially the Olathe location. I also don't usually do any type of fried chicken so I was hesitant to try Zaxby's. However, I've been hitting the local fast food type chicken places so I finally gave it a try. I was pleasantly surprised.On the day I went, the drive-through line was pretty long. It wasn't Chik-fil-A or Starbucks long, but still long enough to make you pause and consider other restaurants options. I tend to avoid a drive-through whenever possible so it wasn't a big deal to me. One point I will make, though, is that it seems a lot of places cater to the drive-through line more so than a person standing at the counter. That's unfortunate, but a bit off topic.Inside, there was only a handful of people. There's one TV on the wall that was showing some football game. The seat benches have padding on both the back and bottom and I think the chairs had padding on the bottom. It isn't the metal chairs that Slim Chickens or Strips have so they're more comfortable to sit in over a longer period.It looks like grilled chicken is only a sandwich option which is disappointing. I chose the four-piece tenders meal that comes with Texas toast, fries, and cole-slaw (or substitute an extra toast or fries), and a drink. I wish they had an option for just the meal and no drink, but it is what it is. The cost for the meal was about $8. Fortunately, it looks and feels like a good bit of food for that eight dollars unlike some of the other chicken places.The wait wasn't long before they brought food to my table, however, either they gave me someone else's order or they got mine wrong. In any case, I had to wait longer for them to get me my correct order. It seemed like another patron had the same issue inside the restaurant. I certainly hope those in the drive through checked their bags before leaving.The chicken tenders were pretty good. Again, I don't really like fried chicken, but the breading or crust or whatever it's called wasn't bad. It isn't seasoned like KFC, but it isn't bland like Slim Chickens. The chicken itself appeared like very plump, white meat and was cooked nicely. I had the Tongue Torch sauce and it is very tasty with a good kick. If you want spicier, you might try Nuclear or Insane. However, those simply taste like a vinegar-based pepper sauce with a delayed kick whereas Tongue Torch has a good flavor mix with just the right amount of heat (at least to me).The fries are of the crinkle cut variety and thus larger than normal fries. I think they're simply seasoned with salt so pretty basic, but at least mine weren't too salty. Nothing wrong with the basics and keeping to what works.The Texas Toast and cole slaw are what you'd expect. Again, nothing special but they didn't get it completely wrong, either. You've got a variety of drinks from the Coke freestyle machine. As far as I can tell, they only offer two teas separately from the coke machine. One is unsweetened and the other is the restaurant branded tea. The restaurant tea was too sweet to me. The unsweetened tea tasted like...tea.I didn't have a whole lot of interaction with the employees, but the ones I did interact with were very nice.Overall, I was pleasantly surprised with Zaxby's. Even though fried chicken isn't my thing, I'd be willing to return. Perhaps my low expectations played into it, but I genuinely thought the food was decent. No, they're not a Stroud's or anything close to home cooked comfort food and I don't think they're trying to be. Come on, it's a fast food restaurant. They stick to the basics and do it fairly well in my opinion. More...

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Mary T.

22 September 2018

First time at this Zaxbys, I'm pretty happy!! Ordered the Kickin chicken meal with a Ginger ale and it was great.  The fries were fried to perfection, crispy on the outside and soft on the inside and the sandwich was made with extra sauce, at my request and was awesome!! What ended my visit on the greatest note was that the manager wanted to make sure I was happy with my meal, even gave me a free sauce and wished me a great night.  I ABSOLUTELY love great service and he had it!!! Thumbs up from me!! More...

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Isaiah B.

15 September 2018

Zaxbys does chicken strips really well. Zaks sauce isn't too bad but some people like it others not so much. But at least you have a choice of sauce. You get a slice of Texas toast that's good. But Zaxby's is definitely worth a try. More...

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Elle L.

15 September 2018

I love Zaxby's!   They are popular in Atlanta it we only have a few in Texas.    I'm glad there is one in Mansfield near my house.   Love the fries and the chicken sandwiches and chicken strips.   They season the fries perfectly and the sauce on the chicken is the best!! More...

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Samantha O.

14 September 2018

Let me tell you something about this Zaxbys. We pulled up today in the drive through, and we were behind about 10 other cars. We were hangry, but willing to wait for the delicious chicken. We were up to the ordering spot SO DANG QUICK. We had a pretty large order (about 8 people) and the lady taking the order was SO NICE and didn't seem fazed one bit. We got to the window, got our food quickly, got home, AND IT WAS ALL CORRECT. Game changer. 10/10 would recommend. More...

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Wallace Mink

8 September 2018

I got there at 5pm and needed to feed about 25 people. They answered all my questions about the catering menu. They gave great suggestions, and I was out the door with the food at 5:25. Super staff. Great experience.

S

Shana Beard

8 September 2018

Good quality food for a drive thru. Yum.

R

Ronnie Vincent

8 September 2018

It's OK

D

Donnie Kitts

8 September 2018

Great place to eat !

M

Monica Nelson

8 September 2018

I love them

D

Darlene Sayers

8 September 2018

Love the place.

A

Angel Barnett

8 September 2018

Great friendly environment

Z

Zack Arnold

8 September 2018

Excellent service

F

Frances Craig-Bettis

8 September 2018

Great foo!

M

Mitch Wunderlich

8 September 2018

A good time with a good friend.

J

Jack Belcher

8 September 2018

Love their salads

B

brandy Jones

8 September 2018

Love it but waited for a very long time in the drive thru also the insane flavor is very gross just really hot lacks flavor

A

Andrece Winton

8 September 2018

I have to been to every Zaxby's around Knoxville and this location is by far my favorite. The workers are so nice and attentive, especially Kayden(spell check). I am always greeted with a smile when I dine in and i frequent this location so much that I know many of them employees by name. More...

M

Michael Cole

8 September 2018

2 thumbs up

K

Kyra Franklin

8 September 2018

Zaxbys is delicious and it's the best place to eat at if your near it

T

Ted Butler

8 September 2018

Food was awesome. Quick service.

C

Chris Dunn

8 September 2018

Super yummy!!

J

Jennifer Ravo

8 September 2018

We eat here very often at our office. The best ever is their French fries and cheese bits. I love the fact that they have a big selection of drinks...my favorite is mellow yellow zero peach. Great staff and very clean. More...

S

susan bizzari

8 September 2018

Delicious and prompt service

M

Mr. Bonson

8 September 2018

Nice new store great place little pushy at quittin time so go early stay awhile enjoy

V

Virginia Greene

8 September 2018

Great Zalad

E

Erik & Ruslana Erb

8 September 2018

Great food!!

L

Laura Peters

8 September 2018

Love the price and food is great

A

April Bellew

8 September 2018

Adequate service. Average zaxby food. Parking lot is a little dangerous to navigate when busy. Prices are ok when they have specials like the 5.99 deal. Salad was just ok. Lettuce was a little wilted and lacking. Wasn't as much Chicken on it as other zaxbys. More...

S

Scott Matoy

8 September 2018

Food was great!

M

MeLissa Williams

8 September 2018

Great service and speedy service!!!

C

Candice Ward

8 September 2018

Great food! Fast service. We need one of these in St. Louis

R

Robert Hartshorn

8 September 2018

Excceded expectations

B

bfurl69

8 September 2018

This is fast food. It reminded me of a slightly more fancy Raising Cane's. It was good for what it was.

A

al ww

8 September 2018

nice

Z

Zach D.

8 September 2018

Chicfila's greasy delicious competition.

T

Tamara Neal

8 September 2018

We love their salads!

K

Kelly Michelle

8 September 2018

Great service and great food

K

Kimiko Wilkerson

8 September 2018

Excellent service and clean environment. Definitely will be coming back.

P

Patricia Watson

8 September 2018

The bomb always great

D

David Dyer

8 September 2018

The wait was ok. But have to say the food was very fresh and good.

D

Dylan Tapp

8 September 2018

By far the best zaxbys I have been to. Fast friendly

A

Aldo Garcia

8 September 2018

Good service

T

Timothy Nelson

8 September 2018

Once they finish the Clinton construction it'll be a lot more easier to patronize the big Z@

T

theron smith

8 September 2018

Awesome food!!!

R

Ron Hamilton

8 September 2018

Love Zacby's Salad and potato chips

S

salwa hamdan

8 September 2018

Cleanest fast food restaurant. Good employee . Very fast food prepared

T

Tonie Johnson

8 September 2018

I was very pleased with my experience and my very good. Will go back.

S

Sheila Kelso

8 September 2018

Good

A

Ann S.

8 September 2018

Food was good, but the service was slow

M

melissa myers

8 September 2018

Drive thru is very slow.

S

Sara Kennebeck

8 September 2018

Love, fresh, hot Zaxby's

R

Rick Norman

8 September 2018

Great food. One of the best salads I've ever had

S

Spence Meyers

8 September 2018

Friendly fast good food

M

magic Mahdi

8 September 2018

Food test good customer service excellence

T

the_blaque view

8 September 2018

Best, cleanest, freshest salads in town! Staff was friendly and courteous.

S

shelton kimber

8 September 2018

Perfect service

K

Kelly Ramsey

8 September 2018

We ate thr tnite service was great his name was Chris he was very helpful & made sure had a

N

Nick Bundy

8 September 2018

Love the zalads

A

Angel Moore Mahaffey

8 September 2018

Blackened Blue salad is great. Mikayla in the drive thru is the bomb! Always nice and always smiling!

B

Bryan Blalock

8 September 2018

This store still hasn't caught on. Some experience difficulty getting into it when northbound on Clinton hwy. Swing around at Cheddars and there is an access road at rear of Expo center that will make it easy.

C

Cassandra Ashford

8 September 2018

Love the place, but food times are slow! Each time I've been there it took 20-30 min of wait time!!

A

Alan Barnhart

8 September 2018

Food was great but Wes so cold that our food got cold before we could eat it

B

Billy Williams

8 September 2018

Best chicken wings and strips. Fast service

T

Tracy Varnado

8 September 2018

Love this location,the food is great...but the customer service isn't too friendly.But i have enjoyed dining in it's very clean!

C

Caleb Guzman

8 September 2018

Salty but nice

A

abraham Lopez

8 September 2018

Great service and great food was very deliciouse Great chicken and beread also.

M

Mars Rain

8 September 2018

I love zaxby's

B

Brett Maxwell

8 September 2018

Great food, & Great service... Minimal wait time as well.

A

Annabella Escruseria

8 September 2018

Ideal para ir en familia!

T

Tina Miller

8 September 2018

Fast service, clean facility and friendly people.

N

Nathaniel Turner

8 September 2018

Food is good. Not a lot of variety available is the only down fall for a chicken place.

E

Eric Mcnew

8 September 2018

Awesome place for food on the go!

R

R. Scott Frank

8 September 2018

Zaxby's has some of the best chicken strips on the market. This location is very good and clean. Food is always fresh.

A

Aaron Stanley

8 September 2018

Good chicken

B

Big Dizzle

8 September 2018

Great service here

T

Tracy Elliott

8 September 2018

Great food.

J

Jennifer Owenby

8 September 2018

Love. The food are so tasty and the. Zaxby workers are always smiling. Psst. I just started working there. I enjoy working there i love everything there.glad i lrft my other job for this.People would love working there.. Again.. Food are so good and the crews are great. Very friendly!! More...

A

Aneka Kemp

8 September 2018

Fast service

M

Missy Keith

8 September 2018

Food was hot but not extremely fresh and when I complain that my fries tasted old the cashier got a little bit of an attitude and when they talk to monks themselves about what was wrong they all had attitudes but they gave me fresh hot fries and then continue to come around and make sure everything was okay and then was nice before we left other than that it was an overall good experience

C

Crista Adkins

8 September 2018

Always great food. Nice employees

B

Beth Luc

8 September 2018

Chicken was very moist & delicious. Friendly service.

B

Brandon Isabell

8 September 2018

Always great food and service.

E

Evelyn Williams

8 September 2018

Chicken was hot, crispy, golden brown, and of generous portions. The fries are crinkle cut, with lots of potato inside, yet also golden brown. The fries also have a seasoned salt, which I have left off, for health reasons. The piece of Texas toast is grilled to perfection, but not greasy.We frequent the new Zaxby's on Clinton Highway. It is well worth the trip, especially since they have several great$5.00 meals. I am sure anyone would be pleased to dine there, such as we did tonight. More...

S

Steve Williams

8 September 2018

Good and fast service

D

Donna P

8 September 2018

Very clean. Nice employees. Only complaint would be on my food but every place can be hit or miss.

J

Jeff Selvage

8 September 2018

Very nice store

K

karen robison

8 September 2018

Food was good

C

Cat F.

7 September 2018

LOVE LOVE LOVE ZAXBY'S!!I am addicted to this place and have been ever since my first visit in Georgia. So happy to have them in Florida now and especially one in NPR. Great fried mushrooms and homemade potato chips-- though sometimes they do go overboard with the seasoning salt. Salads are always fresh and the chicken fingers and boneless wings are always awesome and consistently delicious no matter what type of sauce we have tried. More...

A

Amelia B.

5 September 2018

My first time at Zaxbys was enjoyable. After only hearing stuff about their chicken salads and them being a southern chain, I wasnt sure what to expect. A bit pricier than regular fast food, but better quality as well. Order at the counter and wait for your number to be called. I hate the styrofoam type cups they have tho. However, Fried cheese curds were amazing. I ordered the wings ans things which came with wings and chicken fingers, bread and fries. Fries are big thick crinkle fries. Wings were pretty good, I enjoyed the cook and sauce but they could have made them wetter. I got original sauce which has 2 flames by it but it wasnt hot at all. Hubby had the cajun club. Which looked great. Food came out in a decent time for it b