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Your AirHost

St James's, Greater London

(27)
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Reviews (27)

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4.5/5

27 customer reviews

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6 June 2023

I recently started using Your airhost to rent one of my properties and I have been extremely impressed by the efficiency and friendliness of the whole team. Onboarding was made as simple as possible and I particularly appreciated the advice given on how to maximise short term rentals. I would highly recommend Your Airhost to anyone considering using a hosting company. More...

Reviewed on TrustPilot

31 March 2023

Have used other mgt companies in past and have found your AirHost to be easily the best … Each dept has very responsive people and do what they say They get you up and running quickly and Teddy Stefan and Rochella. all work with each other very efficiently Desmond More...

Reviewed on TrustPilot

16 February 2023

I have had the worst experience ever with this company.

Reviewed on TrustPilot

6 January 2023

I used Your AirHost to rent out my aparment for about 6 month and I really enjoyed working with the team. They are super flexible, responsive and made me feel like a valued customer during the entire time. I can highly recommend them and will use them again next time I need a management company More...

Reviewed on TrustPilot

16 October 2019

Fantastic service and management! My ratings on other online rental sites have dramatically improved since they started managing my properties! Thank you very much.

Reviewed on TrustPilot

16 October 2019

I have been using Your AirHost for 5 months and they have delivered an excellent service in all areas. I look forward to continuing to use them in the future.

Reviewed on TrustPilot

16 October 2019

I use Your AirHost quite frequently and I know that it’s easier to write a review only when something goes wrong, but thought I would say that I’ve never had a problem with any bookings. It’s a great company and I strongly recommend them. More...

Reviewed on TrustPilot

14 October 2019

Fantastic service. great management! My airbnb review went up to 4.9 stars since your air host started managing my properties! Thank you so much and keep up the good work. More...

Reviewed on TrustPilot

12 October 2019

Great company to deal with.

Reviewed on TrustPilot

12 October 2019

Nice staff and easy to use management service.

Reviewed on Facebook

11 October 2019

I stayed recently in an apartment that was managed by yourairhost. Someone greeted me at check in and showed me around the property which was helpful. All the rooms were clean and the bedding was fresh. Enjoyable experience. More...

Reviewed on TrustPilot

9 October 2019

To anyone that is thinking of using this company - avoid at all costs.They will try to pin and damages on you and hold back your deposit irrespective of if you are to blame. Their post stat audit procedures are suspect. So if anything is damaged, they blame the next tenant! In spite of video evidence I sent to prove damaged furniture was there when we arrived they held my £150 deposit and only after prolonged correspondence did they refund only £100 of it - maintaining that it was me and my family that broke the furniture. We did not, but after 2 months of arguing I accepted £100 of the £150 because I could see I was NEVER going to get any further. My advise - as soon as you get in the premises, video everything and send it to them asking for confirmation that it is accepted as proof of property condition.This company is NOT to be trusted. In effect they stole £50 off me.USE ANYONE BUT THIS DODGY BUNCH IF YOU ARE LOOKING TO RENT PROPERTY More...

Reviewed on TrustPilot

8 October 2019

From start to finish I have to say the customer service and results at yourairhost have been great. I have used more well known companies in the past but felt a little overwhelmed and was pinged about from one account manager to the next. This hasn't been the case so far with yourairhost. I have a small apartment in London and have rented it in the past decided to try to airbnb it. Overall these guys have got my place booked up alot more than I expected and given me good guidance when speaking to them on the phone. Highly recommended. More...

Reviewed on TrustPilot

24 September 2019

We stayed in a Your AirHost run apartment in central London. Everything was clean and tidy and we received a friendly and professional greeting. Even though we arrived late, the host was very accommodating and we were provided with all the contact details we needed if anything went wrong and the host even recommended some great little spots for us to eat nearby! Great experience all round. More...

Reviewed on TrustPilot

20 September 2019

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Reviewed on TrustPilot

5 July 2019

These guys are top notch. They are extremely professional and offer a great value for money service. Communications is key area in this industry and they certainly excel in this. Everything from their home team to management really is second to none. Would thoroughly recommend if you are looking for someone to look after your home. More...

Reviewed on TrustPilot

5 July 2019

I have the pleasure of working with Your AirHost and I find them to be incredibly hardworking and professional chaps. Richard is acutely aware of what to prioritise and focus on, to ensure guests have a good stay, and hosts have their homes managed effectively. They're always open to looking at new ways of working, and focused on growth and improvement, which make the working partnership very enjoyable! More...

Reviewed on TrustPilot

20 June 2019

I have been working with Your Air Host for about 6 months on a number of different projects. They are a first class property management company and have received excellent feedback from all of our clients to date. We look forward to putting them in touch with more of our homeowners in the future! More...

Reviewed on TrustPilot

10 June 2019

Good company. Operate in areas some of the bigger companies do not. Responsive communication and flexible with terms and arrangements. They looked after my place well and left it tidy upon my return. If you're looking for a company to co-host I recommend getting in touch with them. More...

Reviewed on TrustPilot

29 May 2019

Very helpful. Helped me set up and have taken all the admin worries away.

Reviewed on TrustPilot

28 May 2019

Excellent!!! Lovely flat in great location. Good communication and really accommodating when I asked about slightly extending checkout time. Couldn’t have asked for more!!

Reviewed on TrustPilot

21 May 2019

Great communication and they even helped me plan my travel directions. Very friendly team and the apartment was nice and tidy when I arrived.

Reviewed on TrustPilot

20 May 2019

Fantastic service and location. Lovely home and very central location close to Shoreditch, but in a quiet street with nice cafes near by.

Reviewed on TrustPilot

16 May 2019

Stayed at a property that was less than adequate. No vetting had been done to make sure it was suitable for occupants. Previous tenants laundry and bedding left, heating issues, broken windows and doors. Offered an ulterior property of much lesser value than what we'd paid originally. Attempted to resolve issues and received empty apologies and promises. Additional calls made post stay to speak to someone regarding issues again met with promises of call backs and sub standard customer services. I would recommend avoiding properties managed by this company and seek direct let's from owners instead. More...

Reviewed on TrustPilot

27 February 2019

We have been very happy with the service we have received from Your AirHost. They have been very prompt and efficient in solving issues. We would not hesitate to recommend their services to anyone! More...

Reviewed on TrustPilot

12 February 2019

Living outside of the country has made it always difficult for me as a homeowner to ensure my properties are managed with a high level of attention. your air host are the best i have used, professional from start to finish and always keep me updated on the management. a fantastic company, very courteous, would definitely recommend to anybody with a rental property! More...

Reviewed on TrustPilot

12 February 2019

I've had a great experience with this company, they communicate well and everything ran very smoothly. I was abroad for a time and thankfully felt safe to leave things in their hands.

Reviewed on TrustPilot

9 February 2019

I had a few doubts at first, but just hosted my first guest in my apartment and I’m very happy. The team is really helpful, and setting up my apartment was super quick.

Reviewed on TrustPilot