Xpress Maids
Grand Rapids, Michigan, Kent County
(14)
Grand Rapids, Michigan, Kent County
(14)
Xpress Maids is a local, family-owned and operated professional residential cleaning company. We offer premium, personalized, and budget-specific cleaning services to upscale homeowners in Kalamazoo, Grand Rapids, Oakland County and the surrounding areas.
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14 customer reviews
Susan Meadows
Rated highly for: Quality, ResponsivenessHighly impressed by the quality of service, professionalism and responsiveness. Not cheap but worth it.
Reviewed on Google Maps
Melody Wilson
Rated highly for: Punctuality, Responsiveness, Quality, ValueThe two ladies who came were very professional, friendly, and the cleaning was very detailed. My house has never been this clean. I will definitely hire Xpress Maids again. More...
Reviewed on Google Maps
Craig Williams
Highly reccommend! Quality work at 2 of my houses. would definietly use them again . no complaints!!!!!!
Reviewed on Google Maps
kathy russo
We have used Xpress Maids to clean our house for several months and are very pleased with the quality of their service. They are professional, thorough and reliable. We look forward to using them indefinitely. More...
Reviewed on Google Maps
Nancy Berger
Very happy with the service. The ladies will do anything to assist me and it is great to have the entire home cleaned in one day.
Reviewed on Google Maps
Evergreen 1.
I had them come over and wash my walls, (a good sized task) and they did a great job. ! My spouse said when he got home, "Walls look brighter". Â Just what we needed. The two cleaners were hardworking and very personable. More...
Reviewed on Yelp
Suzanne Nelson
Thank you Xpress Maids for such a wonderful experience. The cleaning was excellent. The two ladies were fast, professional and very courteous. The office ladies were very responsive and knowledgeable. Best customer service ever. I unreservedly recommend this company and I certainly will hire Xpress Again. More...
Reviewed on Google Maps
Leo S.
I recommend Xpress Maids for your housecleaning needs. Not only do the cleaners do a mighty fine job but the owner, Isaac, has always been most accommodating to my family's recently hectic and frequently changing schedule. The price is reasonable and it's good to know that there is someone I can trust keeping my mother's house clean. More...
Reviewed on Yelp
Shannon Ferguson
A friend gifted me 6 months of Xpress Maids services - a fantastic gift for a new mom! I was so impressed with the professionalism, friendliness, and of course, cleanliness of Xpress Maids. They always did a fantastic job and were very accommodating to a few necessary schedule changes I had. Isaac and his team are trustworthy, fast, and thorough. I highly recommend them! More...
Reviewed on Google Maps
Annie Thotathuchery
Excellent service and perfect timing! I would highly recommend this company. I called to schedule a quote for cleaning the house I sold and was moving out of and cleaning the house I bought and was moving into. I received an immediate response and was able to book the quote appointment as well as the cleaning service appointment fairly quickly. The owner and staff were all wonderful, had a great attitude and did an awesome job. More...
Reviewed on Google Maps
Tracy Jackson
My husband and I truly appreciate the entire Xpress Maids team for the way they cleaned our house. They are simply the best local house cleaning company, period. We were extremely satisfied by the entire experience. We needed someone that could handle an urgent one-time deep cleaning. Xpress Maids was recommended to us by our neighbor who talked so highly of them. The office staff was exceptionally responsive and very professional. Our contact person, Isaac, was surprisingly highly knowledgeable, very polite and friendly. The two ladies who came to clean our house were on time, friendly, courteous and they went straight to work without delay. They brought their own professional grade cleaning supplies and equipment. They were in and out in three hours, and left our house looking supper clean and smelling fresh. Thank you, Xpress Maids. We will certainly hire you again. You are simply the best! More...
Reviewed on Google Maps
Hira A.
I've been using Xpress Maids nearly monthly for the past 6 months or so and there are several pros, but couple cons as well. This is a family-owned cleaning business that services the Grand Rapids and Kalamazoo area and the main contact person Isaac is always very professional, accommodating and responds in a quick and timely fashion. From the beginning, he offered a very affordable monthly cleaning rate. Pros: Very quick response timeAvailable via text, call and emailAble to schedule cleaning in a very short noticeFlexible and accommodating to provide me cleaning times outside of their regular cleaning hours, which is a huge PRO given my limited availability to be home during their regular hours.Affordable ratesCons:Maids frequently miss dusting some items, but once I point out the issues, they are attentive and willing to re-address. I am a fan of this business, because the service you receive for the price you pay is pretty decent (good bang for your buck), and Isaac is very professional and courteous. He has excellent customer service skills and was willing to discount me for a cleaning service in which maids were delayed arriving to my place.I'd recommend trying out their service - good cleaning for affordable price. More...
Reviewed on Yelp
Ruth M
We have been using Xpress Maids for approximately two years. They are very professional, and very responsive. Their customer service is excellent. We are extremely satisfied with Xpress Maids’ quality of service. More...
Paul P.
Excellent service and very responsive with inquiries and requests. Maids arrived with all the cleaning supplies. They were professional and courteous  the toughest stains and grime they were able to clean. I was extremely satisfied with their service and care. More...
Reviewed on Yelp
How long have you been in business?
Xpress Maids has been serving customers in Kalamazoo and Grand Rapids for the past 17 years.
Do you bring your own equipment and supplies?
Yes, Xpress Maids teams bring everything needed to get the job done.
- Eco-friendly cleaning chemicals
- Color-coded microfiber cloths
- Hepa rated vacuum cleaners
- Shoe covers to protect your floors
- Branded vehicles for easy identification
What do you love most about your job?
The satisfaction that comes as a result of receiving positive reviews and testimonials from happy customers.
What inspired you to start your own business?
I have always enjoyed cleaning and home organization.
Why should our clients choose you?
Here are a few reasons why customers choose Xpress Maids;
No Contract Service: At Xpress Maids, we believe in giving our valued customers total freedom. We offer our services without a contract to keep you free from unnecessary obligation and to keep you in control of your choices. Many cleaning companies will make you sign long-term contracts based on empty promises and fake testimonials. As a result, countless unsuspecting customers end up settling for horrible services or get charged hefty early termination fees for canceling a service they don't like. Our 99% customer retention rate is evidence that the quality of service alone is enough to secure the customer's business and trust forever.
Safety, Security, and Peace of Mind: For the safety, and security of your family, your home is cleaned by a team of experienced, drug tested, criminal background checked, trained, insured and bonded maids.
100% Green Cleaning: For the health of your family, we clean your home with bio degenerate, environment-friendly chemicals, and green cleaning products.
Attention to Detail: We don’t cut corners; we clean them. Attention to detail has allowed us to continue to be the most preferred and highest rated professional residential cleaning services in Kalamazoo.
Color-Coded Microfiber Cloths: To avoid cross-contamination, we only used color-coded microfiber cloths to dust and clean every surface in your home. Cloths used to clean and wipe surfaces in the bathroom will never be used in your kitchen or any living areas.
HEPA Rated Vacuum Cleaners: We only use HEPA rated vacuum cleaners. Ordinary vacuum cleaners pick up dust and spread it around the house. HEPA rated vacuum cleaners pick up dust and traps it within the filters. HEPA filters come with a certificate stating they have been tested to meet EPA, OSHA and DoD standards. HEPA rated Vacuums are fully sealed to ensure that all operating air is expelled only through HEPA filters (per EPA standard). HEPA rated vacuums utilize a multi-stage filtration system. You will NEVER see dust blowing through our vacuums. We carry dust with us, we don't spread it around your house.
Zero Risk: Try Us Risk-Free: Do not just take our word for it. Hire us just once and try us and see if you will not be hooked for life. We guarantee that once you’ve experienced the Xpress Maids touch of excellence, you will never want anyone else to clean your home.
Zero Liability: While we strive to avoid accidence through training on the safe use of equipment, we also realize that accidence happen. Therefore we carry a general liability insurance of $1,000,000 to protect you from any liabilities that may occur as a result of anything unforeseen happening while our team is at your home.
100% Happiness Guarantee: For your peace of mind, we back our services with a 100% satisfaction guarantee. We have earned a reputation for excellence and we will do whatever it takes to protect it. If we miss anything or fail to meet your expectations, just give us a call. We will come back and make it right for free and without any questions asked.
