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www.agsrefrigeration.co.uk

Brixton Hill, Greater London

(34)
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Reviews (34)

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5/5

34 customer reviews

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18 October 2019

Thanks very much for the quick response all fixed very quickly

Reviewed on Google Maps

13 October 2019

I found Glen very helpful and knowledgeable. He fixed both our issues with the ice maker and control panel, though we had to wait for the parts from Samsung. He is quick efficient and provides additional advice on how to get the best from your fridge - I am very happy to recommend him. More...

Reviewed on Google Maps

30 August 2019

A really impressive job executed by Glen Scotland. Under a rather strict time constraint, he arrived, quickly diagnosed what was wrong with my Samsung RS21 American Fridge-Freezer, fixed it and cleared up after himself. A really knowledgeable man who was recommended to me by two separate Beckenham friends. He also had the cheapest call-out charge of all other I had contacted. I will definitely use his services should I have any further problems. Thank you. More...

Reviewed on Google Maps

14 August 2019

Incredibly helpful and knowledgable! Glen was able to very quickly get to the root of the problem with my Maytag fridge freezer. Unfortunately it was damaged due to a local power surge and his prognosis was that it was not worth repairing. However Glen was very helpful in providing information for my insurance to assess an accidental damage claim. AGS Refrigeration are a definate 5 star service provider. More...

Reviewed on Google Maps

21 July 2019

Glen came when promised, and solved the problem on my fridge freezer quickly and efficiently

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21 July 2019

Called Glen as the door on our fridge freezer had broken and dropped down on the hinge. He said he could come and fix it that day (reasonable quote), but advised me it was quite an easy fix that I could do myself with some plastic washers and save myself some cash. He explained how to do it, which worked perfectly and fixed the issue, and said to contact him if he needed me. Great service, he could easily have come out and charged me for something pretty simple, so would definitely use him if my DIY fix eventually fails! More...

Reviewed on Google Maps

21 July 2019

Highly recommend this company.Fast response , helpful and carried out the repair efficiently.

Reviewed on Google Maps

21 July 2019

Awesome job done, I’m so happy to have my fridge back! Glen was a life saver!!

Reviewed on Google Maps

22 May 2019

Glen was like Superman - called him and he was over within the hour - he fixed my fridge and saved me 100s of pounds as I was about to buy a new one. He knew the problem straight away after he ran some diagnostics and now it’s up and running.Thank you More...

Reviewed on Google Maps

27 February 2019

Glen is a star! He took an enormous amount of trouble to fix my fridge and it was complicated ( integrated ) - Sensible advice - it all made sense. Love his line - 'listen carefully I shall only say zis once" while he patiently explained to a technophobe. THANK YOU. More...

Reviewed on Google Maps

27 February 2019

Called Glen after seeing the reviews here as the fridge part of my fridge freezer wasn't working. He came out on the same day I called him and expertly identified and sorted the problems in just an hour. He explained everything really clearly, was personable and good natured and his costs are very reasonable. I'm really happy that I went with him instead of the big repair service companies who had been trying to bamboozle me into complicated and expensive 12 month service packages. More...

Reviewed on Google Maps

29 December 2018

We had been having trouble with temperature control in our fridge, I called in the evening and Glen was able to come out the next day. Service was professional and courteous and he replaced the thermostat on the spot. Would definitely recommend! More...

Reviewed on Google Maps

29 December 2018

The fridge part of my fridge freezer wasn't working and Glen was great. He came round very soon after I called and talked my through all the possible causes of the problem. He messaged me the next morning to see how it was and when there was no improvement came back to try plan B which sorted it. A very nice, friendly and knowledgeable guy! More...

Reviewed on Google Maps

29 December 2018

MR. GLEN SCOTLAND arrived on time just as he said he would. He is a true professional with effienciency' brilliant service, everything was sorted. My fridge freezer was up and running within no time. I am extremely happy with the service MR. GLEN SCOTLAND provided .YES" I would highly recommend MR.SCOTLAND. More...

Reviewed on Google Maps

29 November 2018

I texted Glen late on the evening my fridge freezer broke down. He called me back early thenext morning and confirmed was able to come out that day to have a look. He was able to diagnose the fault (new compressor required) and seemed knowledgable about the particular make and model of the appliance (Samsung American style FF). He explained that he could either attempt to repair or I could consider buying a new FF. I decided to go for the repair which he came back to do after the weekend as he didn't carry that specific part. It's all working again now and would recommend Glen as he's knowledgable and honest/up front about the costs and potential problems with some repair options so help you make a decision. More...

Reviewed on Google Maps

31 August 2018

Brilliant service. Glen came as promised within 4hrs. He was personable and efficient and sorted the problem within an hour. Couldn’t ask for more. A very happy customer. More...

Reviewed on Google Maps

21 August 2018

Really great service, came the same day, very knowledgeable about the fridge/freezer and fixed it right away. Highly recommend.

Reviewed on Google Maps

21 August 2018

A genuine expert in his field, and highly experienced, which is instantly apparent when talking to Glen. Great guy, no nonsense, and highly recommended to get the job done in quick time. If you're reading this, don't continue to look elsewhere, Glen is the man for the job. More...

Reviewed on Google Maps

1 August 2018

Glen was a joy to deal with. From our first communication where I explained the issue he was clear with what the 2 possible problems could be. He advised me the call out cost and told me the parts were extra. He called me an hour before arriving so I didn’t have to hang around. His work was totally professional and gave me some tips of what to look out for and how to switch the water supply off when going on holiday. Utterly charming man and a great sense of humour too. Couldn’t recommend Glen more highly. Thank you More...

Reviewed on Google Maps

11 May 2018

First class service provided by Glen Scotland from AGS Refrigeration. Glen came within a couple of hours of logging the call and fixed our icemaker swiftly and professionally. He only did what was necessary to repair the unit - in fact it was just iced solid and needed thawing out. Would highly recommend him to anyone looking for an honest and reliable engineer! More...

Reviewed on Google Maps

8 December 2017

I couldn't recommend AGS service enough. Service was excellent and outside working hours on a Friday evening. Our fridge was fixed and he managed to identify the issue very quickly.

Reviewed on Google Maps

9 October 2017

Amazing service which was extremely quick and efficient. Glen is a lovely person and extremely helpful. I would highly recommend his services particularly in the Wandsworth area.

Reviewed on Google Maps

31 August 2017

Rang AGS yesterday afternoon because our Samsung American fridge freezer was losing power & the temperature gauge did not reflect what was going on inside either compartment. Glen answered my call promptly, diagnosed one of two possible causes & promised to attend today before 3pm.
He rang at 10am as promised and was here by 12.30pm. He replaced the fridge defrost heater element and was done inside an hour.
Receipt and six month guarantee provided. Very happy indeed with the service he gave.
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Reviewed on Google Maps

31 August 2017

Hi all,

My 15 year old Samsung fridge freezer wasn't working correctly. The fridge was cold but the freezer was warm. I had just done a big shop and threw away the ice lollies. I switched it off and then it would work for a while I could hear the motor and then after an hour or two it would stop. The thermostat on the front of the fridge freezer said -21 for the freezer and -3 for the fridge but everything was soft. I got Glen's number from another person in a similar field. I quickly checked out his reviews and decided to call him.

He asked various questions over the phone and I answered. He seemed to know what he was talking about and I arranged for him to come over the next morning. He was so Good as I was at work so he agreed to ring me 20 minutes before he arrived so I could make it back home. He diagnosed the problem quickly and was very informative in what he was doing and what the problem was. He fixed the fault and although I panicked after as the temperature of the freezer was playing games with me he assured me that it would settle and it did.

My 15 year old Samsung Fridge Freezer is now as good as new and I am grateful to Glen for this. Also, his good customer service skills is a credit to him.

I work in a large hospital with over a thousand members of staff who are always looking for good tradesman and I will be adding his details to our internal website. If you are having problem I would give him a call 100% you will be pleased.

Sorry review was so long, but had to get all details in for those of you that need a good repair man. Glen AGS Refrigeration.

JENNY
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Reviewed on Google Maps

21 August 2017

Very quick, efficient and helpful!

Reviewed on Google Maps

12 December 2016

Fantastic service and most important very informative throughout the repair process
Articulate professional service would recommend to both private and or businesses alike

Reviewed on Google Maps

8 December 2016

I rang up because my fridge freezer wasn't working and I had been quoted several days until another company could come and see it. They fixed the freezer amazingly quickly and told me it was caused by a design fault and how to get round it in the future. I was going to pay for frost free feature to be changed but due to his in depth knowledge this wasn't necessary. Very knowledgeable friendly and efficient. Would highly recommend More...

Reviewed on Google Maps

21 August 2016

Glen was really helpful and more importantly fixed the problem. Highly recommended!

Reviewed on Google Maps

20 October 2015

Great service and a great conversation! My mum is sooooo happy that the fridge is working. I would definitely recommend this company to others!

Reviewed on Google Maps

21 August 2015

Excellent service extremly efficient and cost affective service. Fixed Fridge Freezer in no time no hassle.

Reviewed on Google Maps

4 April 2015

My fridge suddenly decided to stop cooling, and i couldn't figure out why. Called AGS they came out within 4 hours and fixed it whilst fully explaining what had gone wrong. So glad not to have had to buy a new fridge! Would recommend their engineers and definitely would use them again, touch wood no more problems for a long while! More...

Reviewed on Google Maps

21 August 2014

Great service by Ags refrigeration who came out the same day, to repair my Americian fridge freezer the fault was diagnosed very quickly and dealt with on the spot. I was also advised on what to do if further potential problem accured, excellent service. More...

Reviewed on Google Maps

21 August 2014

Glen was great, arrived within an hour and problem sorted, good knowledge with helpful advice. What more could you ask for! He was here fixed the issue before a large firm even returned my call! Would definitely recommend More...

Reviewed on Google Maps

13 August 2014

I spoke to Glen at AGS . He was very knowledgeable and diagnosed the fault with my fridge over the phone and even told me how to keep it going while I waited for an engineer's visit so I wouldn't lose any food. AGS do not cover North London so he recommended a couple of firms in my area. I did get an engineer's visit from another firm and their diagnosis matched Glen's. Very sad I couldn't have him repair my fridge but in case of need, I intend to recommend AGS to family and friends South of the river. Glen really knew his stuff. More...

Reviewed on Google Maps